I would give Fun Factory 5 stars because of the lovely workers here. They are always so nice and…read morefriendly. I usually bring my daughter here every week and spend a lot of money on the games, but it's worth it because the staff make the experience so enjoyable. They are always welcoming and kind. Highly recommend!

I absolutely loved this place as a kid & I still enjoy some practice on the claw machine from time…read moreto time. Although I've still never figured out how to win on the jumbo claw? I'm still kind of convinced it would be easier to win if I just crawled through the door. Lmao. Although I think if you guys wanted to start catering to adults too. I'd recommend adding a bar & open an after hours club for adults. Would give kind of a Vegas vibe for couples to try their luck at wining a stuffed animal. Plus have an open mic for a comedy club vibe. To get people to sit down & to spend some more cash on drinks. Xoxo, ChelsieFletcher

With the new renovation, this place is a lot more spacious which makes more room for some really…read morecool things to do. We didn't get to try the bowling or the snack bar, but Aimee was fun as were the various crane games, water gun zombie game, air hockey, and video roller coaster. It's a fun family thing to do and on Tuesdays it's half off.

Good place. A little slow but prtty t. I've used several times Lots of choices I livelier…read morenear

What a nice spot in paradise. So many rare gems to be found here. The staff is nice and…read moreknowledgeable. This place made me wish I packed lighter so I could fit a bunch in my suitcase. A little pricier than your FLGS but it makes sense as to how much they have to pay for shipping. This place is so amazing that I'd pay a bit more to make sure they last. Great spot, great rate items, make sure to check them out.

Recently moved to Maui. Love game shops and big supporter of small businesses vs amazon. This shop…read moreis a rare find on a small island and has a great selection of games. Came in for a little nostalgia to buy some Pokémon cards to play with my son. Called and Spoke to Mark about some Pokémon card selection and was told they had premade decks. When we came in we were looking at Pokémon Vbattle deck box that had 2x 60 card decks. He redirected us to premium tournament Klara/Cyrus boxes which he said had decks in them. We bought 2 boxes at his recommendation without actually reading what was inside. When we got home we opened one of the boxes just to find a bunch of booster packs. Well that's not want we needed. Called about 90min after purchase and let Mark know there was no deck in the box. He doubled down and insisted there should be a deck and that's what he was told by the distributor. I was hoping for less attitudes. I was actually fine with the misinformation since I didn't actually read the box content, that and asked about returning the other unopened box since we didn't want it without a deck inside. He insisted that all sales are final unless I find something to exchange for the exact same price. Needless to say I was done on the phone and will likely not return.

Fantabootylooussss tiara of lip syncing Drag Queens who strut their stuff for the crowd and are…read moreworshipped and adored :) Amazingly inclusive, LGBTQ friendly, everyone friendly night at DPM. The Queens, every single one of them, sashaying n shimmery, glittery n glam, extravagant n outrageous, classy n sassy, diamante laden and booty strutting, doing the splits and Beyonceying, da bomb music, wigs, sparkle, drama, girrrllllll SO MUCH FUN!!! Get there early if you want a seat or pay extra for the small VIP section (which also has it's own bar area), plus a lot of Queens enter from this vantagepoint. Drinks weren't as expensive as I thought they would be, and luckily for me (the nominated driver) they had a good selection of non alcoholic options, including cocktails and beers, as well as juices n sodas. Staff were friendly and professional, bouncers fair and bar staff friendly and quick. Free parking in the evening. For a small venue this place rocks, and I"m looking forward to watching the Queens perform a Halloween scene, and also going to see an EDC show, or maybe some reggae in future.

55 dollar cover bathroom not on location, payed 24$ uber to get here guess that's on us but who…read morewouldve thought aquarium adjacent bar had a $55 cover i mean come on lmao

We did the bunker room and it was great! The puzzles were witty and they got some good tech too…read moremixed with lock puzzles. Would come back again when I'm in the area!!

We have done lots of escape rooms and were excited to book the Prison Break escape room for our…read moregroup of 9 on a rainy night. The Lobby is cute with lots of brain teasers to keep you entertained while waiting for your room to be prepared. We were greeted by a grumpy employee, Chris, who is the reason I couldn't give this escape room 5 stars. He could really use some lessons in customer service. He dampened our excitement immediately as we entered the room telling us to quiet down because other games were being played. He also didn't allow us to take a picture behind the prison bars when we escaped as he said he had to set up the room. (Mind you we were the last game of the night and finished 25 minutes early!!) he did however take a picture of us in the lobby after. But this is the first escape room where we escaped and we didn't even get to take a picture with a sign that said we escaped. We loved the game and everything about the puzzles. Prison Break really requires some teamwork to solve the puzzles and we found that to be super fun. We would love to come back and play the other games but this is supposed to be an exciting game/activity. Please consider hiring someone who is also excited to be there that will offer the aloha greeting we would expect.

We went here for the first time for a birthday party and we had so much fun…read more It was very comfortable, with a nice breeze passing through and the employees were super sweet. My baby is still too young but she still had fun watching everyone. I foresee a lot of trips here with her when she is older. We need a more places like this for the keiki on this island. Check them out.

I used to come often in the past and it was always a blast.. been there recently and probably won't…read morebe back anytime soon. After reading other reviews I can definitely say the staff could be friendlier, concession wait time is an issue and the biggest thing for me was safety/ cleanliness. I understand kids aren't always going to be the cleanest but dang that place could use a nice deep clean.. also, while jumping I noticed pieces of the padding just crumbling. Still managed to have fun but slightly concerned..

Staff are super friendly, very accommodating to change our seats upon request and availability…read more Very clean

Haven't even gotten to the theater yet.... The website doesn't work to well with buying tickets, I…read moretried to call and figure it out that way but no one answered the 3 times I called over the course of an hour. Hopefully there are people there when we show up to help us out

We purchased VIP tickets for Drums of the Pacific expecting a special experience, but unfortunately…read moreit turned into one of the most disappointing experiences of our trip. After being seated at our VIP table (#16), we got our drinks and began chatting with our tablemates. Shortly afterward, we noticed water starting to pool around our table. As the water continued rising, it became clear that it wasn't just rainwater, it had a strong sewer-like odor. Guests at surrounding tables were also noticing it and looking around wondering if anyone was going to address the situation. Waiters and staff walked by repeatedly, but no one acknowledged what was happening. The water continued to rise beneath our table and nearby tables. I ended up keeping my feet elevated because I wasn't willing to sit with my feet in foul-smelling water. Several guests from our table complained to staff, waiters, and management, yet little was done until multiple people continued raising concerns. We eventually got up to get food from the buffet, hoping the issue would be resolved. When we requested to speak with management, the interaction was disappointing. We were told the flooding was due to water coming from the parking lot. When we asked if there was another place we could sit, we were met with a dismissive response that left us feeling like our concerns were not being taken seriously. As paying VIP guests, we weren't trying to dictate a solution, we simply expected the staff to find a reasonable accommodation. When we asked about a refund, we took the food we had already served ourselves and moved to a small bench off to the side while deciding what to do. Within a couple of minutes, a representative from Hyatt Regency Maui Resort & Spa approached us and told us that we either needed to leave immediately or pay for the luau. I found this response unprofessional and unnecessarily confrontational. What was most disappointing was the lack of effort to make the situation right. We fully understand that unexpected issues happen. Flooding is not something the staff could have prevented. However, customer service is measured by how situations are handled. A simple acknowledgment, apology, and effort to accommodate affected guests would have gone a long way. Something as simple as, "We're so sorry for this unexpected situation. We still want you to enjoy your evening. You may finish your meal, but if you choose to stay for the show, the refund would no longer apply," would have been completely reasonable. Instead, after agreeing to leave, we went outside to finish the food already on our plates and were then told by Hyatt Regency staff that we could not stand outside and eat either. We weren't allowed to sit elsewhere inside, and we weren't allowed to finish our food outside. The entire situation became increasingly frustrating and left a very negative impression. I also felt especially bad for the honeymooning couple seated next to us, whose special evening was impacted as well. The flooding itself wasn't the issue. The issue was the response. There seemed to be no urgency, little empathy, and no meaningful attempt to accommodate guests who had paid a premium price for a VIP experience. I'm sure the luau itself is wonderful, and under normal circumstances it may have been a great experience. However, seeing how Hyatt Regency Maui Resort & Spa handled this situation makes me hesitant to ever return. The flooding itself was unfortunate, but unexpected situations happen. What guests remember is how those situations are handled. Throughout the evening, there seemed to be very little urgency, empathy, or effort to accommodate guests who had paid a premium price for a VIP experience. The hospitality, warmth, and aloha spirit that are so often associated with Hawaiian culture were not reflected in our experience that evening. What should have been a memorable night became memorable for all the wrong reasons. Based on how this situation was handled, I would give this experience 1 star.

We attended the on-property lūʻau, Drums of the Pacific. It's definitely commercialized, but still…read morewell done. Each guest receives a drink upon entry, which was a nice touch. I was a bit disappointed that our tickets didn't include a lei, though. It's an outdoor amphitheater space, in the evening of our show we had a little sprinkle of rain, which made it interesting. My kids loved the temporary tattoo station, and the entertainment overall was excellent. The food was standard lūʻau fare; I especially enjoyed the tuna poke and the kālua pig. The staff were friendly but very busy, and I found myself getting up to look for things like soy sauce and drink refills. There were a few downsides. The host was hard to hear for much of the event, and the fire dancing portion--something my son had been excitedly looking forward to based on the posters--was surprisingly short, which left him a bit let down. The Mai Tai drinks were also extremely sweet and noticeably light on alcohol. Overall, it felt a bit like they were trying to stretch a two-and-a-half-hour show into four hours. I wouldn't attend this Luau again - it was pretty expensive and did not really provide very much value. I would consider it if I had never been to a luau before and it was convenient...

Haven't been here in years, still feels the same as last time and that's not a bad thing!…read more Took Mom to Kahului Ale House for a late lunch one afternoon and who knew how many folks drink at like 1 PM HA! But we were there to eat and not necessarily have Pau Hana time, I will say though some of those draft on tap sound excellent! Ended up ordering: -Ale Battered Onion Rings ($15.75) -Turkey Club ($22.50) -Beef & Pork Burger ($22.99) -Wedge Salad ($16.75) Those Ale Battered Onion Rings hit the app spot! Beer-battered in house and come with chipotle mayo dipping sauce, fried & light, not overly greasy, good with them using sweet Maui onions! Brother wasn't too hungry, so he ended up getting a Wedge Salad (LOL) but with extra bacon. Looked good too! Mom & wifey shared the Turkey Club - that was a BIG @$$ sandwich! Roast turkey breast with Applewood smoked bacon, mayo, lettuce and tomato between 3 slices of thick rye bread! Buggah was stacked! They both liked it, lean turkey with the fatty bacon, and the texture contrast of the fresh veggies made it tasty! My Beef & Pork Burger was a test to my cholesterol levels LOL! Near 1/2 pound burger made with ground chuck, cooked medium rare and topped with a pile of house roasted Kalua pork, lettuce, tomato, onion, crispy fried onions and BBQ sauce...was indeed a tower of a burger! Was pretty damn ono too! Burger got good char from the grill, and the kalua pork was flavorful and not dry at all. This burger didn't need a slice of cheese at all! Delicious! Maybe on our next time to Ale House we'll actually get some beers! Their daily Happy Hour specials sure are tempting!

Looking for an American menu? Well, this is your place. Large menu with a variety of dishes to…read morechoose from. This is a great place to have a family meal. Plenty of seating, televisions on all the walls and great bar seating. The veggie burger and fries were good. Portion sizes were great. Pricing was standard for Maui. I would definitely go back.

Request Music is a must stop if you like all forms of media and ephemera…read more There's vinyl records, cassettes, CDs, VHS tapes, DVDs, comic books, posters, models & paints, video games, incense, bongs, etc. Outside by the entrance, avocados were also available for purchase. The Homie found and purchased a rare Star Trek Hallmark ornament. I enjoyed wandering the store, especially checking out the vinyl. Nice owner & proprietor.

I've been living in Maui for around three years, and every time I go into this place I've had…read moreexcellent customer service. I've found weird / fun movies overtime, and I recently went Christmas shopping and found more awesome stuff.