Quick friendly service, got a document notarized and they were very efficient and nice.read more

friendly and efficient service. It was quick in and out doing a return. Would recommendread more

Always reliable and helpful, especially sending breakable ceramic works of art, framed pictures and…read morefragile but sentimental items that are irreplaceable. I can always count on the able team at Lex Pack and Ship. Not inexpensive, but always worth the investment.

Do all packing and shipping businesses provide the same services? If you think the answer is yes,…read morethen my guess is that you haven't had very positive experiences at any of those places. From my own experiences over the last fifty plus years, i can only state, emphatically that Lex Pack & Ship provides the most AMAZING services when it comes to buying boxes , shipping and offering the kind of help and guidance that comes from over two decades in business! If you need to pack to move somewhere or ship some stuff, it can become a hassle but Bob and Irma, the owners can take the stress out the experience. While the name of their store " Lex Pack & Ship" is having a little fun with " Lexington Avenue " by making you think " Let's Pack & Ship", the reality is that Bob & Irma really make the experience a joyous one!

5/5 ShipNYC…read moreabsolutely crushed it for me. I needed a couple of custom 3D-printed camera parts, and not only did they nail the design, the parts came out perfect--tight tolerances, clean finish, and they fit my gear like factory originals. What really stood out, though, was the way they treated me. Everyone I interacted with was genuinely kind, super patient, and clearly knew their stuff. They made sure I got exactly what I needed, and didn't try to upsell me on anything. On top of that, their pricing was refreshingly reasonable--way more budget-friendly than I expected for custom work. If you need 3D printing done right, and you want to deal with people who are both talented and actually pleasant to work with, ShipNYC is the move. Highly recommended.

Rich and his team went above and beyond for my printing needs, so I would highly recommend anyone…read moreto use this company! I found ShipNYC to print the addresses on my save the dates and was met with complete professionalism, great communication and excellent service from beginning to end. They printed within a day and gave me complimentary shipping, as I live an hour away. The font was perfect, straight and exactly what I was hoping for!

I never write reviews as it feels like they're all paid for but I had to today. This place was…read morephenomenal. We had a tough print job that places like staples and canva even couldnt help us with. We worked with Rafael (i believe) and he helped us for over an hour and over two days emailing, chatting and just keeping the good vibes going as we delt with this annoying task. He was helpful, kind and patient. This wasn't even an expensive print job but we had the best quality. I am planning on doing all of my wedding stationary with this location and am super greatful that they could help us with a last minute print job distaster.

This place, and Chris, were a GODSEND during our recent cross country move. They were able to ship…read moreour items at very reasonable costs and assist us with packing which we greatly appreciated. Unfortunately we cannot come back but hope to find a place half as good in our new location.

So helpful, friendly and convenient. Have used them many times and will continue to do so.read more

Myself & my family been going here for year's to send out items, great store & amazing service. i…read morealso wanna give this store alot of praise recently they went above & beyond for me getting a package when they didnt have to.

I've believed that I left a review in the past but now i see that I did not...... open till late !!…read moreAt 8pm. (I thought they close at 5pm. ) So you can go there for relaxing mood. Most of the post office close around 5pm. I was here after snow storm day and 2 windows were opened :) it was a big line but I was only on line about 10min. Put music on then waited.... It was pretty quick :) so, do not frustrated from the line. (Many ppl wrote it "LONG LINE") I also recommend to do the self checking. They have ground floor and upstairs. I took one star of the escalator was off. I go here time to time and sometimes one side to the up is on. so, if you don't like to use the stairs, avoid here. Convenient location 909 3rd ave / E55st.

The times I've come the line has moved quickly and efficiently. They were all courteous and didn't…read moreseem needlessly rude at all. Some customers were unpleasant and I did see them get the energy they deserved to put it nicely. It has nice artwork and sculptures around the building and they really put up quite a bit of decorations for Breast Cancer awareness month which I haven't seen any other places do. What is off putting is the smell. It always smells of homeless or has some horrible odor emitting from the place especially at the entrance and the first floor. I would definitely think that if I could smell it and other customers smell it then the custodial staff would also be able to smell it as well.

And here's another five star review and this time it's for Natasha! Very sweet, helpful, and a…read morewonderful representative for UPS as are the other representatives yesterday and every other time I come. This was my second five star review.

Extremely small place but it gets alot of foot traffic in the area. I was there today and I have…read morenever seen it that full with packages as tall as the ceiling almost. I never had any issues with the workers here. There are only two people working at a time here. There is usually a line for this place. During the height if the pandemic they did take all the precautions and although the lines were very long, I give the workers soo much credit.

I've had mixed experiences at this UPS location, but overall been able to get my packages shipped…read moresmoothly! This store is on the smaller side and typically I've only seen one person working in the front. Sometimes lines can get long but I appreciate how the staff member tries to speed things up by helping two customers in a staggered manner. Service depends on how busy it is. The store physically is almost small with packages also in the front/occasionally lining the side wall so it can be challenging to navigate with big packages. Despite so, I've still been able to deliver my packages to where they need to go.

I went to return 3 amazon packages and had to come back because they were not packaged properly…read more when i returned i forgot to seal the packages and they would not offer even one piece of tape without charging for the full packaging. I have been there previous times and the customer service is not good, bad attitudes. I picked up my items and am going to another UPS location where they are much more accomodating and even allow animals.

They have since brought someone on who is super nice, polite and very helpful. Was there on a…read moreSaturday morning .

To respond to the UPS Store:…read more No, its services are not world-class. I booked a notary appointment online, showed up at the store and was scolded by the person who worked there since there were no notary services available. Yes, the person who worked there had emailed me about 30 minutes before the appointment to let me know that notary services were not offered, but fussing at me for showing up to the appointment were not acceptable. UPS Store Worker: "Yes?" Me: "Hi, I booked an appointment for a notarization, please." UPS Store Worker: "I emailed you! We don't have notary services!" Yes, the store emailed me 30 minutes before the appointment, but not everyone checks email every few minutes when out running errands, and it's reasonable for someone not to get an email like that in time. And to fuss at me is just not ok.

Mildly disappointed that the UPS store was closed on Memorial Day I primarily use it for some…read moreAmazon returns. It's convenient and the staff are nice enough. I'm OCD enough to pack and mail everything else via the post office.

After reading the reviews of other customers for this location ,I am not surprised if they gave one…read morestar. If there is a zero, I will give it. This review is a bit longer but I took time to write this. I am hoping Management will do something. The staff working for today , July 24, 2026, who was named Franco (as what he gave me, I dont know if that is his real name or he just gave me an alias) is rude, liar, no costumer service skills and needs training on how to deal and talk to customers. First, I went the day before (Thursday) and asked for the notary public person availability , he is the one on the counter (Franco) and he told me that the person will be there by 9am-11am on Friday. He said the notary person will leave by 11 am. So the next day, (Friday) I went there past 10 am. I saw and approached him (Franco) in the counter and told him I needed a document to be notarized. Moreover, I told him that I spoke to him the day before. He told us, (there is another person who needed the service) and pointed to the side of the store where there is a small area for doing such. Obviously, with the small area, the two of us can`t fit doing the signing at the same time. Since he previously mentioned the day before that the person will only be there until 11am, (it was past 10:40 am), I went to find another area which i can use for signing.I dont want to miss the chance of letting the person sign, for by 11 am, he will leave. When the other person I am waiting came (needs two person on the document) to sign with me, I went to look for an area again nearest to me where we can do it. He directed us again to go back to that same area where he pointed before. He said this in a rude way. He did not explain to us previously that the area he had pointed is the ONLY allowed place to sign (he said it has to be in camera). Instead of signing in front of the Notary public person , which what is itself stated in the notary document . Furthermore, I noticed, there is no other person in the UPS store as a staff. He is alone the whole time, and I saw he signed the notary document of another person. To be certain, I asked him if the person signing the notary is him, He replied "yes". He lied because the day before , He told me the person will be there by 9-11Am, only to find out that the same person he is talking about, is HIMSELF. Then when I told him , I need a notary that will be accepted for an Apostille , ( there should be wordings near in his stamp signature that says "appeared, sworn and signed in front of me", otherwise Apostille office would send back the papers to the notary person who signed.This happened to me before and would be inconvenient for me to go back to the store just for that , so I made it clear to him about it. He kept on insisting and answered repeatedly "we dont do it here". I explained to him what I meant - several times , even rephrasing my words , but still , he did not understand. He thought I want an Apostille from him. In the end, he sent us away and told us to have it done in other notary public office. He is so unprofessional. Instead of listening, he refused to do his work. The type of personality he has does not belong in the counter for this type of job. Management needs to step up and do something to make the experience of customers, pleasant . Nobody should be treated like this. Nobody needs an additional stress for this encounter. If he has an issue within him, he needs to take a vacation and come back ready to do the job with an attitude different than what he is showing to people who chose to use the service the store is offering.