unfortunately i needed something printed asap, two pieces of paper black and white. they charged me…read more12$ for two pieces of paper. i asked for what and they said services and for using the machine.

I am someone who will always attempt to prioritize and patron a black owned shop over any other…read more But what bothers me the most is how black shops will price hike their prices over their competitors that makes you regret even patronizing the shop in the first place. This is about my 2nd or 3rd time coming here, mostly, out of convenience, so that I don't have to go out my way to Fedex or UPS print shop. And every time I leave frustrated at the amount I'm paying. Their fees for simple copying and scanning services is just ridiculous. And I'm mad at myself for not asking, so I'm always blindsided by the amount due when the work is completed. An amount that I know it wouldn't have been had I not been lazy and just went to Fedex/UPS smh. Fedex charges $.55 per page, so what would've costed $15.00 at max, coming here cost me $44 for 26 pages. And because of that, I won't patron here again. Next time I'll go out of my way, because this shop is extremely overcharging and for what reason.

I've always considered FedEx one of the top tier couriers. Reliable, efficient, and usually in and…read moreout with zero drama. That's why this location feels like the alternate universe version where time moves a little differently. The staff is courteous and clearly working hard, but the branch seems overwhelmed by the neighborhood traffic. There are usually only two, sometimes three employees, and once four or five customers walk in, the line basically becomes part of the entrance décor. You get about 6 to 8 feet of standing room before you are suddenly at the counter whether you are ready or not. The space itself is nice and open, but the workflow could use reinforcements. More hands or better coordination would go a long way. Compared to other FedEx and Kinko's locations that run like a well oiled machine, this one feels stretched thin most days. I am still glad it is here and open consistently. Just budget a little extra time and patience when you visit.

Disgusting behavior from an employee named TEE ! Dare I say…read moreI believe she has a leadership roll. Her attitude is horrible, the eye rolling I could have done without. On my QR code return it clearly states no box or label needed. She insisted I needed to pay for a box. I said no I'll bring my own. Packed it came back she said you can't use that box ! Are you kidding me! So I left ! I'll just go to another fed ex. I've never had a problem with UPS, I don't know why I chose FedEx. Never using Fed Ex again and for the love of god remove Tee from working at any of your locations that is required in having human interactions ! It's not something she's even remotely good at. Karma will come around & treat Tee with poor customer service as she did me today. Avoid this location

I had a last-minute order for some flyers, and these folks really came through for me! Emory and…read moreChica were able to get my exact order done, and even were able to help me briefly as they closed so that I could have my order on time. Their professionalism and customer service with sincerely appreciated!

If you're going here to print be aware that there is an undisclosed computer rental fee. I printed…read more6 pages and was charged $10.26 for 6 pages when I look at the receipt there is a $6.50 computer rental charge. I didn't even touch their computer very misleading will never go there again.

I visited this location many times and generally had no issues with sending or returning packages…read more However, during my most recent visit, the service was beyond frustrating and disappointing. There was only one employee assisting customers, and although he processed my return quickly, he rushed through it without weighing the package and left it unattended on the scale in plain view, given the value of the contents. I politely asked that it be placed under the counter with the other secured packages as part of standard process. Instead, the employee responded with visible irritation, delayed addressing my request for over 15 minutes and repeatedly ignored it while assisting other customers whose packages he immediately secured without issue, When I followed up, I was met with a rude remark rather than assistance. Notably, I was the only Asian in the store at the time which made the experience feel particularly uncomfortable and concerning. When I called UPS to file a complaint, they refused and said the only way to do that is to go to the physical store and speak to a manager. Do better, UPS.

Have been here twice with amazing service. The first time I came in with a load of returns and the…read moreclerk was patient and efficient as I gave her each item. Second time I had fewer items. Both times she was courteous and efficient. Am grateful for the excellent service!

Forty five days later between interval iterations, I'm back at another Staples for printer ink…read morecartridges. After reviewing previous reviews, this Staples location is exactly how described which prepared me to be in and out. I entered going to the lower level where the retail items are located. No comment for the shipping/ printing services as I did not utilized and have no immediate need. Customer service is attentive, efficient and welcoming as the cashier/server made many effort attempts to "price match" my printer ink cartridge attaining a lower possible price. I was prepared with my Staples loyalty rewards card and earned 67 points with this visited purchase. I purchased the combined black ink / color ink, ergo the price is exorbitant high. I have always suffered PSTD from the exorbitant high prices of printer ink cartridges experience the precipitous path years of financial incline. He suggested to return emptied/ used cartridges for recycling as a sustainable world which I admitted I "chuck" to discard such items for the inability to travel to the nearest Staples. This Staples location store # 1117 sits 105 West 125th Street at Malcolm X Boulevard in Harlem, Manhattan, NYC. It is accessible nearest via MTA NYC Transit subways 2, 3 at 125th Street station Malcolm X Boulevard or A, C subways at 125th Street station, Manhattan Avenue with a reasonable manageable walking distance.

While I've found Staples street level Copy Center here useful, the store in the basement is…read moresomewhere I only go when I absolutely need due to a time constraint. On those rare occasions when shopping there, (i.e., for a new laser printer/scanner a few years back,) the staff downstairs appeared less knowledgable and more useful to just ring you up or handle a return. Perhaps dominance of customers ordering and better deals online has reduced the need for greater knowledge on this Staples floor beyond being able to direct you to the appropriate aisle. Plus, there is a wealth of guidance/reviews about their products on the web. That being said, it's important to have a Staples like this relatively close by when an urgent need arrives for an office good like they stock.

Walked in to print and even though their yelp ad claims they do, they claim they dontread more

They are a very helpful bunch, knowledgable and efficient: helped me print things on a short…read morenotice on several occasions, and once even fixed my jammed printer. Thank you, Justin!

I always go to this stationary store as the staff are par excellence and always friendly and kind…read moreand efficient. my recent visit today on august 26th I usually like getting t-shirts made there. Sean waited on me Hope I spelled his name the right way lol but he was very professional and patient and helpful with the process anyhow I always have a great experience with this employee and all others as well. Thanks ivy league for your great service and good prices and good vibes big fan sincerely Anthony