Fast and affordable. Work was done properly I was in and out in less than 20 minutes

The Village Goldsmith in Glendora Avoid this place! I took 4 items there to be repaired and it was a nightmare. I wanted to replace a small diamond I had lost from a ring, I wanted to remove two diamonds from another ring, sadder a necklace back together, & replace a watch battery. I dropped off all 4 items on Wednesday & was told by Tuesday it should all be done. Tuesday I got a call saying they were not able to find a diamond that matched the size of the diamond I had lost (it was a tiny chip of a diamond, weight .08) therefore they were not fixing anything and to pick up my jewelry. I am appalled! They kept my jewelry almost a complete week and did nothing! The sales girl Lisa's exact words were "we have a boatload of other jewelry." They lost my business. read more

I don't know what else to say about The Village Goldsmith other than it is probably the best and only jewelry store I go to. My family and I have gone here for years, and we have never had any issues at all with them. We've both bought jewelry from here and had our jewelry repaired. I can honestly say that there is no one else I trust more to repair my jewelry. I know that not only are they going to keep it safe, but it is going to be repaired in a manner that is true to its original design. They get the jewelry back quick, especially for the amount of work they put into each piece. As for buying jewelry, they have gorgeous jewelry. You know that you're getting jewelry that is high quality and well made. I've never had jewelry from here fall apart or have anything bad happen to it. I've also consistently bought watches, and I've never had any issues with the watches that I've bought from here either. For anyone saying they only have jewelry that is expensive, that is untrue. They have jewelry for every price range, not just high priced. Furthermore, even something as simple as a watch battery replacement they will do quickly and accurately. I come in here (and only into here) to have mine and my father's watch batteries replaced. I've never had a single issue with them replacing any batteries. Elaina and Lisa are both lovely. They're both so friendly and helpful. They both are truly knowledgeable about what they do, and I'd trust no one else to help me with all types of jewelry. This is definitely, without question, the best jewelry store in the area. The area around it (downtown Glendora) is lovely, so anyone and everyone should stop in! read more

Finally time for a new watch and I wanted to support a place that has forever supported the community. First time there was today and I am so grateful. Elaina and Lisa were super helpful and I left with the perfect watch for me. No pressure selling just total kindness. I will definitely be back. For those looking for jewelry other than a watch, they had quite the selection of everything you can imagine. read more

My husband got my gold cross necklace there for Christmas last year. I love it so much. It is simple yet beautiful. I also had to take my ring in for a deep clean and it turned out beautiful. I love this jewelry shop and don't think I'd go anywhere else. The workers are so friendly and the prices are wonderful as well. I definitely would recommend them. read more

This is my favorite jewelry store! My love affair started about 15 years ago when my mom bought me a little thing or two in high school. Then my husband got my engagement ring from here and 10 years later it still looks incredible because they take such good care of it every time I bring it in. And the jewelry they carry is so beautiful and there are always new pieces to admire! I may or may not have a very large wish list in their files... read more

The Village Goldsmith - LOVE the jewelry @ Village Goldsmith!!! - Jewelry Near Me - Glendora, California

Absolutely amazing! I took my wedding ring in to be sized and cleaned. After 13 years it was looking a little sad. I picked it up today and it looks like new! I can't stop staring at it! I have had it cleaned before at other jewelers and was always disappointed. Not this time! Looks like the day I got engaged. Beautiful work. read more

Growing up my family always went to the same jeweler for anything they needed. After moving from my hometown I was worried I'd have a hard time finding that special place that I could call my family jeweler until the wonder women at Village Goldsmith. Taking care of everything from resizing and cleaning to reassurance that we're taken care of like their own. Thank you for all you do, helping make my wedding day special and helping keep everything shining bright since then. Do you need a place to call family jeweler? This is your home. read more

I love this place. They are so professional and helpful it's amazing. My fiance brought in my engagement ring that needed custom made wedding bands and they not only found a ring that matched perfectly, they cut it to fit and soldered it for such a great price. I'm always thrilled with everything they do and they do it with a great amount of precision and care without charging a ridiculous amount of money. read more

Everything about this jewelry store is amazing especially the women who own it! Elaina and Lisa are so helpful and nice it's hard to shop anywhere else for jewelry. They always have such a great variety of jewelry that hit all price ranges. And if you can't find the right thing they will help you design that perfect piece! Love, love, love this place!! read more

This store is very friendly and it was a pleasant visit. I got two of my watch batteries replaced and they cost me only $10. I would go to this place again as long as they are still here. read more

A customer friendly experience to say the least! My uncle and I were shopping for a birthday gift for his wife, both Elaina and Lisa assisted in the process. The ladies gracefully answered all our questions, comments, and concerns. While facilitating persistently, not once did we feel rushed or pressured, but rather confident in purchasing a beautiful watch at a great price! It was a pleasant experience leaving us assured we made the right decision! I will be back for this GORGEOUS band, and my uncle will be returning also. Thank you for providing us with ultimate costumer satisfaction! read more

I bought a watch and needed some links taken out, so I took it to this place. They did it extremely quick (I think I was there for about 5 minutes, total) and they only charged me $10. $10 might seem like a bit much for a link removal, but I have been charged more in the past, so I thought it was a good deal. The staff were all extremely nice and polite, and although I wasn't there for anything else, it seemed like they had a pretty huge collection of jewelry as well. So if I ever need jewelry or more links taken out of a watch, I will absolutely be going back to this place! read more

Folks, read between the lines from their response to my post. Instead of providing genuine service, they chose to criticise me on my jewlar selection, and my understanding of the jewlry business. Trust me when I tell you that this is the worst customer service that I have ever received. read more

The quality of work done was excellent - wedding rings soldered together ($45). My only complaint was that the work took four days and was ready a day later than they promised. In addition, I called the day it was expected at noon and was told it would be ready later in the day and that they would call me. They never called to tell me it would not be ready on time - just left me waiting around all afternoon trying to plan my other errands around it. They did call me when it was ready, but an apology for wasting my afternoon the previous day would have been nice. The people manning the shop were very nice. read more

Love everything about this place. I got my wife's engagement ring, wedding band, and birthday earrings here. Elaina, Lisa, and the rest of the staff is so incredibly helpful and they make great recommendations if you are having trouble finding something. This is the place to go for all of your jewelry needs. read more

My wife and I recently purchased watches for each other here. Outstanding service before and after the sale. Highly recommend.

Visited The Village Goldsmith to have a battery replaced on a watch and have two watches sized. In the past, I have beautiful and expensive custom pieces made at this store. Was always a pleasure to do business with them in the past. Today, that was not the case. Was greeted my the store clerk, and she frowned when I told her I needed a battery replaced on my watch and two watches sized. She looked at the watch and said it could not be done today "because it was too difficult". I've had the watch ten years, multiple batteries replaced and no one has ever said that to me. She said I could leave the watch and pick it up Tuesday. I declined, because I needed the watch and I knew I could get the battery replaced, without issue up the street. The clerk seemed offended I did not want to leave the watch. She measured my wrist and my mothers wrist, for the watch sizing and said the jeweler was at lunch at this time. She said she would call when the watches were ready. Several hours later, she called and I picked up the watch. When I entered the store, a salesperson that I have not seen in years came over and I greeted her and said I haven't seen you in years. She said and I'm quoting " it's not worth our jewelers time for ten dollars a watch, to stop what he's doing a size a watch". "Normally you would have to come back in four days. You got lucky." I left with the watches and my mothers watch was sized too small. My mom returned to have the watch resized. The same salesperson would not resize the watch and told my mom to get out and to not come back. Gladly. Went back up the street to Watches and Gold, and he gladly resized the watch, without the attitude. read more

I love this place too. You can always count on professional service and help with choosing the perfect gift as well as quality repair of your jewelry. Very friendly, great staff. They are the real deal. read more

I stopped in because I needed my wedding ring repaired. It was bent pretty badly and I hadn't been able to wear it for months. The service was friendly and quick and my ring looks as good as it did 9 years ago. :) read more

The Village Goldsmith is the most amazing jewelry store I have ever been into! They have the most beautiful things and the sisters that own it are super nice. My Fiance got my engagement ring from them and I was totally blown away by what an amazing job he did. They worked with him to get the best quality diamond they could in his price range. I can't wait to have them custom make me my wedding band! I will definitely go back to them for all my jewelry wants and needs. I would also recommend them to anyone. read more

I have a beautiful gold bracelet that belonged to my mom. The clasp has been broken for years and I wanted to start wearing it as a daily piece. The trouble was that the clasp needed a piece custom-made, which is why I avoided having it repaired for so long. I brought it in to Village Goldsmith and I was blown away by their workmanship. It was exactly what I wanted, and now I wear the bracelet almost daily. They were able to design a new clasp piece just from my description, fabricate it in matching gold, and make it easy to operate one-handed. It's stunning, and I cannot recommend them enough for their care with my heirloom, and their creativity in designing a new fastener. I plan to bring in more pieces that need TLC, and maybe buy something from their beautiful collection of jewelry. Five stars for sure. read more

Have you ever had the "Pretty Women" experience where you walk into the shop and the people look you up and down questioning if you can afford their items? I guess I was not dress appropriately with my son because I knew that once I walk in there I wanted to walk out. I guess I was not the typical clientele. I wanted to get my gold bracelet fixed because I knew the link was gonna break off. I took off my bracelet and she told me that it would take a week for it to get fix and the price was outrageous. A freaken week?? They had to outsources the work therefore costing more if they do it inhouse. I didn't get good vibes from the people and I left. Maybe she didn't think I could afford jewelry. Oh well I went across the street and was found the owner easier to talk to and felt like they really appreciate my business. They fixed my bracelet in an hour and fixed it exactly the way I wanted it instead of a week and cost half the price. Would not recommend anyone here. read more

I purchased my wedding ring at The Village Goldsmith 24 years ago and was very pleased with the ring and the experience. It's so nice to shop for something so important locally at a family owned business. I've been wanting an update but didn't think it was affordable. I did have a tennis bracelet that I rarely wore so I thought maybe I could incorporate those diamonds into it and surely, Elaina helped me come up with a great new look. We used those diamonds to add a halo to the original marquis and two more rows of diamonds on each side of the band. I got a call from Elaina that the ring was ready which was sooner than they had estimated. I anxiously went to pick it up and when I saw it I gasped as it was stunning. I never thought I'd have such a breathtaking ring. And all at a reasonable cost. I switched from gold to silver and put the gold towards the cost. Elaina knew what design would compliment the marquis I had as well as where to put the added diamonds. She took a real interest in it. You're in great hands when you shop at The Village Goldsmith as Elaina and Lisa strive to please in all ways and they are excellent at what they do! read more