Owner was very friendly and gave me a good price on a sterling silver chain. Also gave free…read morecleanings as well as even exchanges if I want to upgrade or swap it.

My main criticism of this business is that a repair of a watch took exceedingly more time than it…read morewas expected, but once I got it back, it's been working perfectly. It just took too long to get it back to me and at one time they had it confused with another watch when I went to pick it up other than that the watch continues to work well and the price was right. I may consider taking another watch to get a battery changed and get it repaired.

Fast and affordable. Work was done properly I was in and out in less than 20 minutesread more

The Village Goldsmith in Glendora…read more Avoid this place! I took 4 items there to be repaired and it was a nightmare. I wanted to replace a small diamond I had lost from a ring, I wanted to remove two diamonds from another ring, sadder a necklace back together, & replace a watch battery. I dropped off all 4 items on Wednesday & was told by Tuesday it should all be done. Tuesday I got a call saying they were not able to find a diamond that matched the size of the diamond I had lost (it was a tiny chip of a diamond, weight .08) therefore they were not fixing anything and to pick up my jewelry. I am appalled! They kept my jewelry almost a complete week and did nothing! The sales girl Lisa's exact words were "we have a boatload of other jewelry." They lost my business.

I had my wedding ring repaired here, and I couldn't be more pleased. The jeweler was incredibly…read morekind and accommodating, even with my rushed request. The pricing was very reasonable, and the quality of his work is outstanding. I'm so happy I trusted him with such a special piece! I'm also really excited to have a custom piece made in the future, since he's an expert at that too. After this experience, I know I'll be in great hands!

I highly recommend this family-owned business. From start to finish, they demonstrated outstanding…read moreprofessionalism and attention to detail. I had the opportunity to see firsthand the care, dedication, and craftsmanship they put into every piece of jewelry they make. Their commitment to excellence is evident in their work, and I couldn't be happier with my experience.

I've been exploring watches for the past couple of months and was genuinely excited to find a local…read morejewelry store like Y2K Jewelers near me in the Glendora/San Dimas area. Their listings mention carrying Citizen watches, so I hoped to browse in person and potentially make a purchase. I arrived around 10:40-10:45 AM, saw the doors wide open, and assumed they were open early (official hours start at 11 AM). I stepped inside politely and asked the gentleman behind the counter if they were open. He responded with a curt "yes," immediately followed by an abrupt and rude "What do you want?" I was surprised and confused I've never been greeted that way when entering a store intending to browse and spend money. His tone, stare, and overall demeanor felt dismissive and unwelcoming from the very first moment. I explained I just wanted to look around for watches, but he remained short and unfriendly throughout. I even pointed out directly that his behavior felt rude, hoping it might change the interaction, but there was no apology, no softening, and no effort to engage. I left without browsing further. There's a basic level of professionalism one expects from a jewelry store especially one dealing in higher-value items like watches where a welcoming, respectful attitude encourages customers to stay and spend. I rarely leave poor reviews (this is one of very few I've ever written), and I understand people can have off days, but this experience was so consistently off-putting that it stood out. A different approach starting with basic courtesy would make a huge difference. I understand security concerns in California, but treating potential customers with respect shouldn't be optional. This left me disappointed, and I won't be returning. Attaching photos of the gentleman and the store for context.

This place tried to over charge. To change the battery on a watch he said $20. I've shopped around…read moreand $7 is normal pricing to change battery.. I said to the older man "other places don't charge that much" he said "go there" . Unprofessional response. I will take my 7 watches elsewhere. Thanks for nothing.

Great customer service, friendly communication, on time as his store name…read more He did all my 3 watches in reasonable price.

I hate writing negative reviews. I really do. Especially for small businesses such a this one. Up…read moreuntil now, the only other times I've done it were for some crappy clothing store in Fullerton and a pizza joint that served me food with hair on it. But this place deserves it. I would give Gold'n Time negative stars if I could. That's why I was so surprised to read other reviews on here calling the man who works at this store "courteous", "helpful", and "friendly". He was pretty much the exact opposite of all of that when I talked to him earlier today. I came to this place to get a watch repaired. It's an old, rare watch with delicate parts inside. It's also a collector's item and not a typical run-of-the-mill watch. I *wanted* to tell the guy working at the store to be extra careful with it. I *wanted* to let him know that I wasn't sure which battery the watch needed and that I had brought a few different kinds I thought would work. I *wanted* to tell him that I suspected some of the parts had been replaced by the previous owner and that they were not the right fit. But I didn't get to say much of anything. Right as I was about to tell him about the batteries, he cut me off mid-sentence without letting me explain what the overall problem even was. He said he "didn't need any explanations". He did so in a very rude manner that's hard for me to describe in mere words. You just had to be there to witness it. He then unceremoniously grabbed my cherished collector's item and began roughly unscrewing the back of it. When he inevitably came to the obvious fact that it was missing a battery, he came back to ask me which battery the watch needed. I told him that if he'd just been a little more patient and listened to me earlier, I would've already answered that question. This only annoyed him further and he became even more rude. (Side note: I came here for much more than just a simple battery replacement.) At this point, I'd had enough and told him to give me back my watch. He did so and told me not to come back to the store. In response, I flipped him off and called him a few colorful names. Needless to say, I will never consider coming back here or giving him my money ever again. How can someone fix something without knowing what the problem is first? Wouldn't it help to know which part of a device needs the most attention before trying to repair it? And why would anyone think that being rude to customers would be good for business? The guy who works here is a complete idiot. I ended up taking my watch to a place at the mall. They fixed it quickly, for very little money, and the service was excellent. Don't come to Gold'n Time in Glendora. This place sucks.

Wonderful experience with Rodéo Jewelers. Vatche and Koko were fantastic. This is a family owned…read morebusiness that makes you feel like family when you come in the store. We brought my wife's wedding band in for much needed repair. We were way overdue. The ring came back looking like new. The turn around time was quick and the price was very reasonable for what they had to do to get it back to its original state. This was our first time in the store and I believe we have found our forever jewelry store. I highly recommend Rodéo Jewelers.

I love the customer service. This family business truly loves what they do, serve the community…read more Had my wife's ring repaired and purchased a second at great deal. Bache is awesome!

My husband gifted me a new wedding band so my engagement ring looked old compared to the band. I…read moretook it in to Diamond and Design to see if they can clean it and polish it. They suggested I do a rhodium plating. When I picked up my ring, I was amazed on how beautiful, clean and shiny my ring looked. It looked brand new. The owner was very nice and answered all my questions. They have beautiful jewelry! Highly recommended!

We did it !! We tied the knot !!…read moreThank you Diamonds and Design for making our wedding so special ‍ Our wedding rings are so special and beautiful , You are all amazing !!

Amazing and honest jeweler. The most fair prices, for spot gold, repairs, or purchases. He does…read morecustoms, buys, and sells I highly recommend. Very honest and safe place .

Dropped off my engagement ring to be resized at 11 am on Saturday, got a call 2 hours later that it…read morewas done and ready for pick up! I was quoted almost 2-3 weeks by other jewelers! It was done beautifully and seamlessly.