I've been exploring watches for the past couple of months and was genuinely excited to find a local jewelry store like Y2K Jewelers near me in the Glendora/San Dimas area. Their listings mention carrying Citizen watches, so I hoped to browse in person and potentially make a purchase. I arrived around 10:40-10:45 AM, saw the doors wide open, and assumed they were open early (official hours start at 11 AM). I stepped inside politely and asked the gentleman behind the counter if they were open. He responded with a curt "yes," immediately followed by an abrupt and rude "What do you want?" I was surprised and confused I've never been greeted that way when entering a store intending to browse and spend money. His tone, stare, and overall demeanor felt dismissive and unwelcoming from the very first moment. I explained I just wanted to look around for watches, but he remained short and unfriendly throughout. I even pointed out directly that his behavior felt rude, hoping it might change the interaction, but there was no apology, no softening, and no effort to engage. I left without browsing further. There's a basic level of professionalism one expects from a jewelry store especially one dealing in higher-value items like watches where a welcoming, respectful attitude encourages customers to stay and spend. I rarely leave poor reviews (this is one of very few I've ever written), and I understand people can have off days, but this experience was so consistently off-putting that it stood out. A different approach starting with basic courtesy would make a huge difference. I understand security concerns in California, but treating potential customers with respect shouldn't be optional. This left me disappointed, and I won't be returning. Attaching photos of the gentleman and the store for context. read more

Y2K Jewelers - Jewelry Near Me - San Dimas, California

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This place tried to over charge. To change the battery on a watch he said $20. I've shopped around and $7 is normal pricing to change battery.. I said to the older man "other places don't charge that much" he said "go there" . Unprofessional response. I will take my 7 watches elsewhere. Thanks for nothing. read more

I have shopped with the Y2K family for over 6 years and have a ton of beautiful custom pieces from here and ABSOLUTELY LOVE THEM ALL! We appreciate the warm welcoming feeling we get Everytime we come in! You guys pay attention to detail and always deliver 100%! I appreciate all of your efforts and talent! And can't wait to see what other goodies are to come in my future! read more

I've gone to get my engagement ring and wedding band sized and clean. Took about an hour, left both rings beautiful and sparkling. The business owners super sweet and nice. I live 3 cities away but will drive to San Dimas just to have them take care of my jewelry. read more

A year ago I lost the main diamond on my engagement ring and I finally got around to getting it fixed so I brought it to Y2K and they fixed it in less than 3 hours!!! It came out absolutely beautiful and looks brand new. I am so happy!!!! Definitely go here if you need a diamond replaced. read more

Super disappointed I purchased a gold rope chain with two pendants for $2500 back in December 2023 came back in to trade in my rope chain for something with links due to the rope chain pulling out my hair. I was told that the $2200 dollar chain was now only worth $800 due to the labor and fees on the original price. I understand all businesses have to make their cut by upping the prices on gold but I trusted that they were honest, stupid me. 1400 hundred dollars in fees and labor is crazy will definitely never recommend and never return. I also over paid on my toddler sons gold ID bracelet 350 dollars, which I took into another gold jeweler to look at the quality, sure enough they sell the exact same thing for half of the price! Once again stupid me for trusting, I had faith that this family owned business was one of that last few who were still honest. Please check out other gold jewelers before making your final purchase here. read more

Y2K Jewelers - Gold 2200 rope chain used the watch as size reference. - Jewelry Near Me - San Dimas, California

This place was recommended to me by the jeweler's friend who works-out at my gym, who happens to be catholic like me so I trusted him. I thought I would be in an honest environment. I was wrong To take many pieces of gold jewelry plus my platinum 4k diamond bracelet, He played it out like it was worth nothing. For the value of exchange of my jewelry worth; they gave me an extremely low value for my jewelry. I should have not went here. I felt like I was robbed. I take full responsibility of my actions in trusting this place to be honest. Though it's been on my conscious and I don't want others to be a victim of this dishonesty. I believe in karma and we are all going to meet our maker at the end so please go elsewhere if you want fairness in exchange for your jewelry. Big mistake, HUGE. God bless you all They responded right away with a bunch of lies. Nothing of what you wrote was said to me, I have never meet you, I only spoke to Johnny. What a bunch of liars. read more

Y2K Jewelers - This is the 6k necklace that was bought in 2006 with the bracelet, Thank God I didn't take this to them! - Jewelry Near Me - San Dimas, California

I couldn't believe how easy this fix was. We'd been putting it off after having our baby 9 months ago and finally inquired for a resizing. Literally was done in a day , just like magic. Beautiful work and even a full cleaning to my ring! Feels great to have it back , I'd recommend this business-what a great experience! read more

Y2K Jewelers - Resized ring and cleaning - Jewelry Near Me - San Dimas, California

Don't trust them when they say they need to keep your watch! Took it to another more honest jeweler and they found an interior screw mistake. Got our watch working somewhere else. read more

I'm so glad I found this jewelry store. I needed some work done on my engagement ring (sizing and making my center diamond fit better) and they did an awesome job. They were so nice and accommodating when I told them I've had my diamond swapped before so I was very hesitant about leaving my ring with them. They let me know that I had the ability to watch the jeweler make the necessary changes so I was 100% comfortable. They also said they get it done same day for me which was fantastic! The customer service from the ladies was also superb! Super friendly and sweet. All this is what sold me on this store. Thank you for your kindness and understanding! read more

Y2K Jewelers - Jewelry Near Me - San Dimas, California

Nice people. Good service. And my wife loved her wedding ring after Y2K jewelers resize and cleaned her ring.

Jewelry is something you don't buy everyday! I always wanted to get my wife a diamond tennis bracelet. I met Michelle while Picture Framing some of their 20- year Proclamation declarations. Michelle invited to their store and helped me pick the perfect Gold tennis bracelet. The quality and unique design is perfect! My wife is thrilled and it is the best money I ever spent! She hasn't taken it off since she got it! Thank you Y2K Jewelers--Your Family operation is the very best! read more

Y2K Jewelers - Jewelry Near Me - San Dimas, California

I highly recommend this jewelry store! I love that they are a family business and they treat you like family. We went searching for a wedding band, I had an idea of what I wanted but The owner was so patient with me and gave me some great ideas and I fell in love with two bands that framed my gorgeous vintage engagement ring! Thank you so much! read more

A great family owned place with quality jewelry. My mom has been getting jewelry here for years now and We've never been disappointed with the price or the quality. So after I got engaged of course I had to get our wedding bands here! I wanted something very specific for my wedding band and Johnny did not disappoint!! It came out better than I expected and I was able to get it within a couple of weeks. You can also tell the quality here is better, I got a yellow gold ring that was super yellow! I can't wait to wear it. We also got my fiancé's wedding band here for a great deal. Many of the rings here are one of a kind also. In addition to the price and quality, the service here can't be beat. Johnny and his daughters are friendly and not pushy at all. They are also super knowledgeable. read more

I wish I could give MORE stars for this amazing family owned jewelry company!! My husband bought my ring here and Johnny helped him every step of the way! He makes sure your comfortable and does not force you into anything!! (Words from my husband). Every time I go in, they always greet me with a smile (even behind their masks)!! The time they put into their work is so well done and you leave with your jewelry better than you brought it is. They get whatever you need done quickly but not rushed! Love this place and will forever come here and will always tell my friends and family they need to come to Y2K!! read more

Y2K Jewelers - Wedding bands and engagement ring! - Jewelry Near Me - San Dimas, California

I love that they make everything except the watches and sculptures. I have had them remake diamond earring into a beautiful ring .. transformed my mother's old ring into a modern ring that I then gave to my daughter. My son in law had the meme a custom engagement ring for my daughter and she had a ring made for her husband The most trusted jeweler I have ever met. I can't say enough good things about this talented family read more

We came in to get a price of what he would charge to fix our rings and replace diamonds for our wedding bands. Johnny gave a great price and fixed it the same day!! read more

First time customer. I called to get hours and the owner was very nice. I was in the same plaza so I stopped by. He stopped to help (Sauder my ring. Not sure how to spell that lol). Anyway. He was helpful, friendly, honest and I'll very likely go back in the future. read more

I came here about 5 years ago to get an engagement ring on behalf of my brother and found a great ring at a great price that was gorgeous and had a vintage feel to it. Long story short, my brother didn't get engaged and I was already planning on marrying my boyfriend of 5 years so we bought the ring for me. 4 years later and we're finally starting to do the real wedding planning when I come back and happened to find a wedding band that was similar enough to make it look like it belonged to my engagement ring. While we were there finalizing my wedding band, my fiance jokingly said he wanted a Legend of Zelda wedding band and they said, "yeah we can do that," which only took off from there (he didn't have to be told twice) and they ended up making him a ring that was yellow gold on the outside, had the triforce cut out and white gold on the inside. They even engraved, "It's dangerous to go alone" on the inside. He absolutely loves it and won't stop looking at it. This is definitely the place to go for jewelry (they always post their sales on their facebook) and to get anything custom made. read more

Y2K Jewelers - Custom-made Legend of Zelda wedding band for my husband. - Jewelry Near Me - San Dimas, California

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Y2k Jewelers is a great place to go for anything Jewelry. We have been coming here for years.Everyone is so friendly and helpful. I can't say enough about this family business. I always get so many compliments on my Jewelry. I go in to have my Jewelry cleaned with no issues. Repairs as well. I definitely recommend Y2K to anyone. read more

My wife and I spent weeks searching for a new wedding ring upgrade, to celebrate our 10-year anniversary. We did the usual research, internet, stores, and made the usual trips to Costco and other well-known wholesalers. We were almost set on a rings a few times, but out of curiosity decided to try a local place that we saw had great Yelp reviews. I am VERY happy that we did! It was an easy process as soon as we came in, low pressure, and they were happy to pull all the pieces out of the case so we could truly take a closer look at them all and evaluate our options. They pulled out multiple diamonds so we could compare them to each other, and find the best one for the budget and size we had in mind. It's always hard to initially place trust in a privately owned, non-name brand establishment when you're spending thousands or even tens-of-thousands of dollars. My skepticism continued even through the buying process, because the ring finally had made for my wife just seemed to be TOO GOOD for the price we paid. The owner assured us we were welcome to have it independently checked, and that we had 3-days for a satisfaction guarantee. So, I did just that! I took the ring right away (next day) to a certified Gemologist, who specializes in diamond and jewelry appraisals. In fact, the owner used to work for GIA as a diamond grader, and is certified as a "Master" gemologist. Their appraisals are NOT the typical inflated "insurance appraisals" that you see at places like Costco. A ring or diamond is only worth what somebody is willing to pay for it! Your $8000 Costco ring that says "appraises for $15,000" is worth... you guessed it, $8000. Insurance companies do not cut you a check for a lost ring, they replace it. Inflating your insurance valued numbers only hurts YOU the consumer, as you pay premiums based on that. That being said, I asked and she assured me they appraise on the ACTUAL retail replacement value... not the inflated insurance value numbers you see at most big box stores. She assured me that that is the ONLY way that they appraise them, typically coming in far below what Costco or other "appraisers" state the value at... that this is the true price you'd pay retail for a similar ring. I was pleased to learn the stone and settings ratings matched exactly what Y2K said they were, the carat weight was spot on, and the overall quality of the piece was "Excellent" with great craftsmanship. When all was said and done, we ended up paying 35% less than the TRUE market replacement value, when compared to similar sales of recent pieces. For a ring of this value, that translates to many thousands higher than we paid. When I told her what we paid, she assured us we did REALLY good, and had absolutely no reservations about the quality or value of the piece. I left the appraiser as happy as could be... my wife already knew she loved the ring and that's what matters, but I was also very happy at that point knowing that our money was well spent, and that the piece is far more valuable than the amount we paid (without the smoke and mirrors of the laughable "insurance value" numbers you're given at most chains). Highly recommended, looking forward to having Y2K as our primary jeweler and Citizen watch retailer going forward. (On a side note, while the ring was being made, the owner gave me a great deal on a Citizen watch I was eyeing, to add to my already large collection). Can't go wrong with Y2K Jewelers. read more

I have to say, Wow, my Wedding Band was cracked at the base & needed reinforcement white Gold, I didn't expect some day Service, but...it was ready the same day!!! Customer Service was incredible & they took the time to clean my Wife's bands... Free!!! My ring looks & feels brand New. Next, bring my Dad's gift ring to me in for some repairs too. Wow, my Wedding Band looks & feels New:) read more

A friend of mine recommended this family-owned business to get my engagement ring taken care of because I wanted to find a place closer to me that offered reasonable prices and good service. My husband had originally purchased my engagement ring (and our wedding rings) from the Jewelry District in Los Angeles. I called the store to get a price quote on getting my ring rhodium plated, and the cost was reasonable so I came in. While I was there, I realized that I had visited during their watch sale and walked out with my shiny ring AND a beautiful new watch. Their service is friendly and helpful, and they'll show you their jewelry without pressure, judgement, or attitude. They even let me try on pieces that they knew were out of my price range, just to indulge me for a few seconds. Many pieces are designed by them, so they are unique and breathtakingly beautiful. When I'm in their store, they make me feel like a valued customer, even though I only spend $40 - $200 when I'm there. Although, sometimes I do drop by just to say hello and look! Note: If they have their calendars, take one! The calendars indicate when they'll be having major sales... As in, sales on pieces that are really hard to pass up! read more

I would give them more than ! This is a family run business that treats their customers like family. They are very professional, honest, helpful, and kind; they definitely have hearts of gold! I've designed jewelry with them and had repairs done by them. Excellent quality workmanship and service. Look no further if you want the best. read more

I was looking to get a Christmas gift engraved. A Nieghbor recommended this place. I had called around other places and gotten prices. While Y2K was not the cheapest, they were the most friendly, knowledgeable and recommended. I went in and spoke with Elissa. She was wonderful! So friendly!. After she wrote out the ticket for the engraving, she spent time showing me the engagement rings and answering my questions. She helped me narrow down the style I like most. While looking with the boyfriend, that's been impossible! I took the ring in to be engraved on Tuesday and she said it should be ready by Friday. Can't wait to see how it turns out. Edit- I love how the final product turned out! read more

Very friendly staff here and great pricing. I came in to get my watch resized and they were able to do it in a very timely manner and only cost $10. I can't comment on their other jewelry, but if you want to get anything repaired or resized, come check this place out! read more

With so many years in this buisness we pretty much say we can do anything in our jewelry industry Yes we're open to other jewelers if they need our assistance,,,,, actually we cover a territory big enough throughout the whole west from California to Utah Nevada and Oregon read more

My husband had been looking for jewelry to get me for a couple of weeks now. I am very picky and personally not a fan of traditional settings/designs. This was our last stop before quitting the search and buying online instead. The owner helped us out. He knew all about modern jewelry and the latest trends. He made a piece rose gold just to see if we would like it better. He said it was no pressure as he needs to have more rose gold pieces to show anyway. He is very knowledgeable, honest, and straight-forward. He found me the perfect ring and made it fit our budget. read more

Great pricing on vintage watch repair. Great workmanship- very pleased with results.

I brought in a tray of rings not knowing if they were real or fake. Johnny kindly examined and weighed each one and told me its approximate value for no charge. I appreciate the time he took and the friendly service. If I were in the market for jewelry I would return here to purchase. They have some beautiful pieces. read more

I took a family ring from the 70s in to be redesigned for an engagement ring. They took everything i asked for into consideration. Also did a wedding band for myself and husband. Everything looks great and they did all bands within a weeks time! I would recommend this place to anyone! read more

Went in looking for a replacement watch band, and they had a decent selection. The main reason I'm leaving this review is because of the service. The guy helping me out was very friendly and the band swap took no time at all. Pricing was SUPER fair. Overall, it was a great experience that will having me drive out of my way to return. read more

Very friendly & helpful staff. I have used this place for at least 10 years now. First place I think of when i have any problems with my watches or jewelry. They have fixed everything for me and my family. Their prices are better than anywhere else I have ever shopped. read more

I came into Y2K Jewelers about 3 months ago around Christmas time to get something for my girlfriend. Didn't know what I wanted to get, I just knew I needed something (good). When I came in the jeweler asked quite a few questions to get a feel for what I wanted and more importantly, what SHE wanted. He nailed it!! I ended up getting this beautiful white gold ring with an aquamarine gemstone (her birthstone) and gave it to my gf as a promise ring. I still catch her starring at it even to this day! I'm stoked on the purchase and will definitely recommend Y2K Jewelers to my friends when they are looking to buy jewelry for their significant others! read more

I love this place! my boyfriend and I got my promised ring sized here and watches fixed. They are so nice and welcoming. we look at the wedding rings all the time here, and they love to play with you and show you what they think is best. The owner and his daughter love to be there and enjoy talking with you. Hands down I will never go anywhere else , you won't regret it. I know they will sell my boyfriend my perfect engagement ring . If I could give 10 stars I would. read more

Great experience wonderful service. They are worth every star they were given and then some

I took in my ring and wasn't sure what to do with it, Elissa and her sister were wonderful. Very helpful and knowledgeable. Elissa was so sweet when she called to tell me my ring was ready, she was so excited for me to see the finished product. I was absolutely stunned. It was beautiful and the craftsmanship was amazing. I love love love my diamond in its new setting. Thank you read more

Went to just get a link off my watch. I had a great experience and they have good prices they work quick and did a great job and were very polite would recommend read more

My husband got my engagement ring and wedding band here. This is our one and only jewelery stop and it has been for years! Elissa (the owner's daughter) is an absolute sweetheart! I just got my ring resized and they didn't charge me a dime. read more

I was introduced to Y2K Jewelers when I noticed the niece of the owner wearing a beautiful diamond cross necklace. The owner Johnny Tobbi and his daughter Elissa designed the most beautiful diamond cross which I wear on a daily basis. Since then I have purchased diamond hoop earrings, a diamond bracelet and even had my wedding ring rest! They even designed a beautiful ring at my request that was set in morganite- my God daughter saw it and they designed another one for her too! They are very knowledgeable and the quality of all their items are exceptional. I live in Corona del Mar and will travel up to San Dimas without a question - it is well worth it! They have even shipped items- insured of course -if needed-again the customer service goes above and beyond anything I have ever experienced! I highly recommend Y2K Jewelers! read more