Reviewing as a total music novice family. We needed to rent a violin for my 5th grader for…read moreorchestra. We could not have been more helpful, patient and kind helping us set up a rental. Similarly, when we made the return at the end of the school year, the process was seamless! Highly recommend!

Just bought a ukelele from here to keep practicing as a beginner, they have good intro/beginner…read morepieces up to more expensive and studier pieces. The range I saw was from sale items at 49.99 up to 200+, they have a good, moderate amount of choices at each level, with different brands and accompanying acessories! My ukelele is a soprano, a great beginner ukelele I was practicing with, got it for $75 with tax and a carrying bag included in my purchase, if I remember correctly, tag price was $69.99 I did ask if there was something similar to a brand/type of ukelele I started my practice with but I was then getting sold onto the more expensive pieces that I didn't have experience with and didn't ask for so that was a miss for me. Wish I got more of a relevant recommendation but the workers were sweet, they let us browse by ourselves for a good amount of time before stepping in (which good for me because I needed time to think, compare, and browse). When we went, there were a handful of other customers inside the store, it's located in a small shopping center but the store is bigger inside than it appears on the outside. The parking situation was just okay, not bad, could use a tad bit more space, we went ~1p the parking lot was full minus 2-3 spots but I noticed cars came and went from the time we got there until we left so it seems like there's a couple spots free at any given time due to the traffic coming in and out for small errands. Lots of instruments and accessories to be found inside and the workers seem to be happy to help find what is needed! Pretty well organized inside to find what you need on your own though, I was able to find the ukeleles quickly.

Finding a good musical instrument repair shop is an art…read more Quicksilver Music came recommended and I was delighted at the outcome. Bob Zacher is an experienced technician. He quickly diagnosed the reason my clarinet wasn't sounding. Not only did he repair the problem- the same day! - but he replaced or reseated some of the pads and gave the instrument a thorough "tune-up"; such that the clarinet plays and feels like a new instrument. In fact I don't believe it's ever played like this up to this point. This all at what I would consider a very reasonable price. In fact it was slightly under the estimate given when I dropped it off. Bravo Bob!

Haven't written a 5-star review in quite a while, but Quicksilver absolutely deserves it…read more My high school alma mater from back in the day was having an alumni concert in dedication and homage to the band director there who plans to retire at the close of the school year in a few weeks. Given that I played under him back in high school and enjoyed my time in band, I knew I had to be there. So I took out my trusty ol' tenor saxophone that hadn't been played in ages. It didn't take too long for muscle memory to kick in and for me to remember how to read music and play the instrument itself. BUT I still had a problem. Whenever I'd blow into it, I'd hardly get any sound unless I blowed very hard. I figured that, after all these years, the pads inside were worn out. Back in high school, for any work needed on my sax, I'd go to World of Music in Cupertino and West Valley Music in Los Altos. WoM ended up closing, but WVM was still nearby. However, I found Quicksilver from a simple Yelp search and read almost all great reviews, so off I went. Facts: * They're located in a small building on Imperial Ave in Cupertino. The only available parking is street parking, but you shouldn't have too much trouble finding a place to park. * It's a bit dirty and cluttered inside, but don't let that dissuade you. The guy who runs the business knows what's he's doing. * They , from what I could tell, don't accept appointments. I believe they're pretty much walk-in only. * The owner, Robert, is really nice and will look at your instrument on the spot. In my case, he looked at my saxophone and determined right then and there what was needed, how much it would cost, and how long it would take to be ready to be picked up. He did warn me that he, admittedly, isn't the best at calling customers when their instruments are fixed so to call him instead. I left my sax there for roughly one week. After the week had passed, I called and Robert said it was ready to go. All in all, I paid $196.15 for replacing worn out pads and a few other things that needed, but it was well worth it. The sax sounded so much better, and I was able to partake in the concert. Overall, if you need your woodwind or brass instrument to be repaired, this is the place. Robert is a G. SUPPORT LOCAL AND/OR SMALL BUSINESSES. 5 stars all the way

Keith resurrected my late dad in law's 1952 Gibson GA-40. He kept it as original as possible and…read moretook exactly to where I wanted it to be. Very knowledgeable, to the point, honest and kind. There is a wait because he's that good.

They diagnosed and fixed my fender Hot Rod Deville that was squealing badly. I could find anyone…read moreelse in town. Thanks Amp Lab!

Everything you might need or want at a very reasonable price. The equipment is well kept for…read morerentals.

Not sure why the sole bearded (goatee) attendant chose to be surely towards me. No one else in the…read morestore but he and I. Came to pick up a repair and either he did not like that I was a person of color or he was just miserably depressed. Either case, he does not need to be dealing with the public with such an ugly demeanor. If you are the owner, hire somebody that can smile and show appreciation for your business. If not, owner needs to rid themselves of this dark cloud. I know a lot of musicians and will not refer them to this business.

I can't believe it's taken me this long to write Heaney Violins a review! I've been going to Heaney…read moresince 2010 and most of all my students rent violins or purchase violins from them. Patrick and his team are super knowledgeable, professional, and friendly. The store is lovely and they have a beautiful salon for you to try out instruments and/bows. Ben has handled a lot of my student requests - he's amazing! Thanks Heaney Violins!

I rented a cello for 3 months, amazing experience. I will rent again soon after a short break…read more The staff was patient and knowledgeable with my beginner questions and helped me identify the best cello for me, trying out the different rental options as well as hearing them play the different options. I learned a lot practicing on the one they gave me and now will be able to select my second cello rental soon!

The staff is welcoming and very friendly. They answered all of my questions and didn't rush me…read more Nice.

Connie is a queen, this place has amazing service, wisdom, and instruments. Great for lessons,…read morerepairs, and instrument sales!

I had a super great experience. Before going there the reviews were very bi-modal (a lot of 5's…read moreand a some 1-2's ... not much 3 or 4) so I didn't know what to expect. I experienced great communication and documentation of the process. quick repair (it wasn't straightforward either), and reasonable price. Highly recommended.

I've been coming here for the occasional repair of pro audio equipment for over a decade. This just…read moreso happens to be one of the major repair centers in the South Bay, if not the only one. Unfortunately, since my first woofer re-cone here over 10 years ago, no much has changed. It may just be my luck, but it seems as though whenever I drop something off I get the "Peter will be out of town for a few weeks, he'll look at it when he gets back" talk from his assistant. This is perfectly fine, everyone needs a vacation! But it seems as though repairs slow to a halt when he's gone. My usual turnaround here has been 3-4 weeks. My last repair issue with him was extremely frustrating. I brought in a powered speaker that had more of a mechanical issue, which I displayed to him and his assistant multiple times. They claimed to replace the woofer but the problem persisted. On the 3rd try they replaced a random XLR connector and called it done, although the speaker still buzzes and rattles like crazy. It seems as though they gave up on solving the actual problem. Due to this failed repair attempt and overall slow turn around times, I won't be back.

Randall is incredible with his work. Took him my bass head to get fixed for knob corrosion and he…read moredid excellent work for under $100 And the turnaround time was only 2 days. 5 star rating absolutely. Just a house on the hill but he does excellent repairs. HIGHLY RECOMMEND!!!!!!!

Very, very reasonably priced, IMHO. I had a Princeton-circuit amp that I built from a kit but from…read morewhich I could not get no sound output. (I could get power, but no output.) Randall and his tech Mike did a great job getting the thing up and running, as the problem was in part the lousy schematics that came with the amp kit. Mike also re-biased the amp, which is something I would never have been able to do even if I had gotten it up and running on my own (on this particular tube amp, there's no pot to adjust; so rebiasing requires changing a resistor to the appropriate value). Mike discussed the issues with me on the phone and provided very detailed notes on the problem and how it was fixed, which I appreciate. I'm just glad that there are still businesses like this in the Bay Area, where the costs of just having a storefront are insane. There was no nickle and diming. The quote was dead-on with no added BS extras or padding. I appreciate an honest business.

What a pleasant experience I had while getting my daughter's trumpet repaired! Raleigh, the brass…read morerepair specialist, saw me right away and, after diagnosing the issue as a simple fix, completed it while I waited. Not only that, he chatted with me as he worked--I really enjoyed learning about his passion for brass instruments and the band he's part of. He even went the extra mile, fixing a few dents and adjusting a key that wasn't quite up to his standards. It was a great experience, and I will definitely be back for all of my family's instrument needs.

I have been buying from this shop for over 30 years. I've…read moreseen Vern there forever and he is still there. I like the variety and set up of the shop. My Excalibur guitar was purchased from the old shop in 1993. Good place for used gear and have always been treated well. I've only been yelled at once for playing too loud.....lol

We recently had 2 trumpets serviced by Frank. He returned both instruments in top shape. We see and…read morehear the difference his professional touch has made. So lucky to have someone so experienced nearby!