Great experience with this company. Been using them for a couple years. Felix and Paul came out…read moreyesterday for service check, and were exceptionally kind, courteous, professional, patient and explained everything to me. Plan to continue using Big City Plumbing for services and repairs.

Big City Plumbing came to our home to diagnose a leak on December 23. Upon inspection, found out…read morethat it was underneath the foundation. They returned on the 24th and worked a full day. Very determined to find the leak and repair it in a timely manner. Very impressed that they were willing to work on Christmas Eve. Very professional. Highly recommended. Support local business.

Eric and his team at The Water Softener Nerds are true professionals. I got quotes from a handful…read moreof other people, but Eric offered by far the best value and stands behind their install with a lifetime warranty. The crew was incredibly polite and efficient while installing my RO and water softener system (you can see the clean under-sink setup). Eric was completely transparent with his pricing, and I could tell he genuinely cared that I understood how everything works before they left. I can't recommend them enough!

They replied to my request for a quote promptly, and didn't insist on setting up an estimate…read moreappointment. It was a very simple job that my husband was able to do himself.

I researched a water softener replacement for a few months because I hate spending large amounts of…read moremoney at one time. Forum and forum, simple softeners came highly recommended. I had a few estimates from other companies and they were twice the amount with unreliable service reviews. I had to reschedule my first install appointment because life happened and they were so kind and understanding. When I called a few months later to complete the install, we picked up right where we left off. They were courteous, patient, super knowledgeable, reputable, timely and everything else you want in a business. I opted for the water filtration and softener system. My previous unit died and I needed to protect my new appliances. After the install, the team followed up twice to make sure that I was satisfied. If you need a water softener or filtration system definitely give them a call.

Quick. Reliable. Thoughtful. Clear. Professional. What more could you ask for?…read more We submitted an inquiry/request for a quote online and within 24 hours we had a returned phone call. Each person we talked with were incredibly knowledgeable on the products, our system at home, and what we would need. We didn't feel that they were trying to upsell us or anything - just get us what we needed to make our life healthier. The value/pricing seemed very fair and they were transparent and upfront from the get-go. They earned a customer for life.

The Water Man installed a water softener for me over two years ago. Due to my home's plumbing…read moresetup, their technicians decided to install the unit outside, fully exposed to the elements. They never warned me about the risks, recommended sheltering, or provided protective solutions. If you're reading this, take it as a huge red flag: No reputable water softener company should allow an outdoor installation in San Antonio, where extreme heat in the summer and hard freezes in the winter can destroy equipment. I didn't know better at the time, and now I'm out over $3,000. The softener has failed twice, my plumbing is completely blocked by sediment, and my foundation is shifting due to thousands of gallons of water leaking into the crawlspace on two separate occasions. The First Failure It was inevitable the system would malfunction due to weather exposure. When I reached out, The Water Man refused to take full responsibility, claiming weather damage wasn't covered under warranty. However, their technicians never told me that weather exposure would void the warranty. After some back-and-forth, they replaced the parts under warranty. They claimed the system was functioning properly, but over time, the water pressure dropped, leading to a second failure. The Second Failure Wanting to prevent further issues, I followed Ty's instructions to shelter the unit. However, Ty admitted The Water Man had no sheltering solutions. So, I hired a certified water softener company to build a proper shelter. Due to the shelter's size, the unit was moved a couple meters. After the move, the system failed again. This time, when I contacted The Water Man, Ty refused to investigate, claiming that since another company had made the "alterations" for the shelter, they were no longer responsible. Summary of Failures: 1 They installed the system outside without warning me of the risks. 2 When it failed due to weather, they blamed me for not sheltering it, even though they never told me it needed shelter. 3 When I followed Ty's instructions to shelter the system, he admitted The Water Man had no solutions to offer. 4 When I hired a third-party company to build a shelter and the system failed again, they claimed the warranty was voided due to third-party work. The Water Man's Own Warranty Proves My Point Their warranty clearly states: "Any equipment installed outdoors must be protected from extreme sun/heat, freezing temperatures, fire, lightning, flooding, or wind." But when their technicians installed my unit, they: Never required sheltering Never warned me that weather exposure would void the warranty Never provided any protection solutions When the system failed for a second time, they cited another clause: "Any work performed on Water Treatment Equipment not performed by The Water Man may void any warranties." But Ty instructed me to shelter the system and admitted they couldn't do it. The Result: My plumbing is now completely blocked by sediment, leaving me with no water access and facing thousands of dollars in plumbing repairs. The faulty system also leaked thousands of gallons of water into the crawlspace, causing my pier and beam foundation to settle. This company will likely respond by claiming I was "warned" about third-party work. The reality is: I had to coordinate repairs with sheltering installation, as the warranty required it to be sheltered immediately. They were aware I was using a third-party vendor and said nothing about the warranty being voided until the system failed again. Avoid at all costs.

Ty was great, I got a few quotes from other companies and he seemed the most professional and…read moregenuine, great to deal with, installation was scheduled fast and they delivered as promised. Prices are the best deal out there. Thank you!

Their communication was exceptionally thorough. I canceled my appointments due to an emergency…read moretwice, and they remained patient and immediately rescheduled. I highly recommend their service. Thank you, O5, for delivering top-notch, prompt service!

The specific questions they ask in order to know how to help me…read more I was able to have someone come over in the morning . Cameron was professional & he took care of the issues I had with both of my shower heads. I will be calling them in the future with anymore projects. Fast reliable help.

This is a one-man shop - not a "company." For starters he installed the raw water into the carbon…read morefilter backwards, the 'updated' drain leaked and left salt all over the garage, and he lacked any basic sense of professionalism and called me a Karen and a Bozo because a customer expected him to resolve the issues his inferior services caused. This owner could have a) honored his assertions that he would swap out the filter and softener because we were experiencing smells from the second his equipment was installed [he also broke his word and did not swap out the units like he agreed he would], b) offered a refund and come remove his equipment and we both move on, or c) abandon the customer after ~60 days. The owner chose C. The owner also chose to call me a "Karen" and a Bozo because a customer expected him to resolve issues from his services and posted a low star rating of his company. His lack of customer service, professionalism, and installation are sufficient for a NO-star rating. This company is as big a joke as its name! The best advice this Neanderthal gave me was to place the system he installed in bypass for a month. We had to pay a real professional water company $500 to correct the poor installation done by Little Profit Water Softeners.

Little Profit Water Softeners (Jason) did an excellent job installing our new water softener! He…read morewas extremely professional, made sure everything was cleaned up and provided easy to understand answers for all my questions. If you are looking for a water softener and need a trustworthy contractor that provides an excellent value, look no further! I highly recommend Little Profit Water Softener.

My whole home pressure valve busted 3 months after it was installed and they came out within an…read more hour to replace and repair it. Great job!

Excellent service. The team is very welcoming and considerate and do a very thorough job! I have…read morerecommended their services to many

I highly recommend Air and Plumbing Today for any plumbing needs. I worked with Evan to get an…read moreestimate, and the entire process was seamless. He provided a very transparent quote, and his crew, Omar and David, were on time and eager to work the moment they arrived. Everyone I dealt with was incredibly friendly, from the receptionist who answers the phone to the crew on-site. It is rare to find a team that is this easy to work with from the office level down to the technicians. They handled several significant upgrades for me, including a new 50-gallon water heater and a PRV installation to correct my home's high water pressure. They also managed a difficult shower valve repair using a Smitty plate, which allowed for a clean finish without having to go through the sheetrock in the adjacent room. Omar and David are professional, efficient, and clearly take pride in their work. I will definitely be calling them again for future projects.

I needed to have my HVAC system serviced so I called Air and Plumbing today for their No Problema…read moremaintenance offer ($115/year for 2 maintenance visits). Jack was great - took care of everything, took a lot of care in my house and even gave my pup some pets! Overall I'm extremely happy with the service - highly recommend!