Loved I to new house May 2025. Had water system installed right away. Mike Harrington was the rep…read moreand very knowledgeable and professional. Had first yearly inspection this May and all is well. I highly recommend them.

Moved into our house 6 years ago with a very nice Pentair/GE water softener…read more Couple months ago, had a plumber from Goettl (also terrible) come out to check a leak and lied to me about a lot of things but did recommend I get my carbon tank changed...fair enough. Found San Antonio Water Solutions because they are an authorized dealer of the system we have and they came out to change the tank. However, after that, the softener started leaking with every charge. So I called them back and they sent out a tech to look at it. Told me there was a crack in the system and that the whole swoftener needed replacement. Ugh. And also charged me another service call fee...thanks. 1- When they came out to replace the tank, he did not have the correct parts. So the system sat in my garage for like 3 weeks before they figured the parts out and came back 2 - They arrived to change the tank and told me I needed to change my Pressure regulator valve...which i had already done the week before! So my father in law adjusted it and apparently that made it better. So after they installed the new one, guess what? LEAKED AGAIN. 3 - So they sent out their "service manager" to look at it and told me there was likely a clog in the drainage system, leading to pressure buildup and I needed to call a plumber. (Which he should have known wasn't the problem since the rest of the house was draining just fine.) 4 - Called plumber, he cut the pipe and scoped it, to find out there was no clog but the drain pipe was installed weird and there was a little standing water in it but that was due to the way it was installed and not a clog. Conclusion: Upon further inspection by us, the homeowners, it appears that the only problem was a crack in the drainage tube. We have since changed it and no leaks. I attribute it getting cracked to when they initially changed the carbon tank. I'm now into this a couple thousand dollars when I should only be into it a couple hundred. Take-home points: This company is a clown show. They are absolutely awful at diagnosing issues. Their "service manager" needs to look himself in the mirror and question whether he needs to hire someone who can actually manage service. When the homeowner is the one actually solving the issues, then that should tell you something about the kind of job a company does. Won't call them ever again. Happy to have them out of my life

Eric and his team at The Water Softener Nerds are true professionals. I got quotes from a handful…read moreof other people, but Eric offered by far the best value and stands behind their install with a lifetime warranty. The crew was incredibly polite and efficient while installing my RO and water softener system (you can see the clean under-sink setup). Eric was completely transparent with his pricing, and I could tell he genuinely cared that I understood how everything works before they left. I can't recommend them enough!

I purchased a new system from Eric a few months ago with a lifetime warranty and my system cracked…read moreand leaked. I contacted Eric and he took care of it and replaced my tank within a week. Very professional and great team to work with. Highly recommend The Water Softener Nerds.

This is a one-man shop - not a "company." For starters he installed the raw water into the carbon…read morefilter backwards, the 'updated' drain leaked and left salt all over the garage, and he lacked any basic sense of professionalism and called me a Karen and a Bozo because a customer expected him to resolve the issues his inferior services caused. This owner could have a) honored his assertions that he would swap out the filter and softener because we were experiencing smells from the second his equipment was installed [he also broke his word and did not swap out the units like he agreed he would], b) offered a refund and come remove his equipment and we both move on, or c) abandon the customer after ~60 days. The owner chose C. The owner also chose to call me a "Karen" and a Bozo because a customer expected him to resolve issues from his services and posted a low star rating of his company. His lack of customer service, professionalism, and installation are sufficient for a NO-star rating. This company is as big a joke as its name! The best advice this Neanderthal gave me was to place the system he installed in bypass for a month. We had to pay a real professional water company $500 to correct the poor installation done by Little Profit Water Softeners.

Little Profit Water Softeners (Jason) did an excellent job installing our new water softener! He…read morewas extremely professional, made sure everything was cleaned up and provided easy to understand answers for all my questions. If you are looking for a water softener and need a trustworthy contractor that provides an excellent value, look no further! I highly recommend Little Profit Water Softener.

Hugo and Patricia own and operate the Water Doctor, and we are thankful for their business. We met…read morethem a few years ago after moving into what was a relatively new subdivision at the time. Patricia and Hugo came by and explained how the water softener and reverse osmosis system worked. They discussed the advantages and conducted water tests to demonstrate the difference between regular tap water and softener/reverse osmosis water. There were no sales gimmicks or fast talk, just facts, and we appreciated their honesty and integrity. We will continue to work with Hugo and Patricia as long as we have our water softener system. We highly recommend doing business with "The Water Doctor". You get more than your money's worth.

As residents of an active adult 55+ community and new to San Antonio as homeowners, we researched…read morevendors for both our water softener and RO unit. I was familiar with the big box stores such as Lowes and Home Depot carrying water softeners, but I also knew that they sublet their installation out and I wanted to support a locally owned business that I could reach out to with any concerns instead. Cheaper is not always better. I found The Water Doctor through online reviews such as this and I'm very glad I did. Hugo, Patricia and their assistant are wonderful, honest people. Our installation was on time as promised and the area was left clean of any debris. Both our water softener and RO unit perform very well; the RO unit eliminated the need for purchasing bottled water and they will schedule you for annual maintenance if you choose. The Water Doctor is a veteran and family-owned business. We are looking forward to years of a professional relationship servicing our home.

I'm really glad a neighbor of ours (Ms. Ida) recommended Texas Blue Water Filtration. After doing…read moreextensive research on the different big-name companies and meeting with them and what they have to offer, this company is the best so far! Great customer service all throughout from speaking with Ms. Myra over the phone to set up an appointment consultation with Mr. Alex and the installation of "The Works Package" with Mr. Anthony and Mr. Jose! Unbeatable prices and savings! They are honest and straightforward with how this works. This is our first time getting a water softener. Alex was able to explain how the system works and was also able to answer all of my questions and concerns. Being the son of the owner, he is humble and also a hard worker. He makes us feel that we are in good hands and takes our anxiety away by assuring us not only by words but also by action that they will be there when there is a problem with the system. Anthony was also able to answer my questions during installation. He is a very knowledgeable technician. I spoke with Cristina and she was able to set up an appointment within this week when there was a problem with the drinking faucet (loose screw that I tried to fix myself, but i couldn't). Anthony and Jose had modified a screw/washer that could fit in the sink space, and it worked. They were in and out quick and also was able to test the water again and everything was good to go!

I had a generic water softener since I moved to TX in 2015. It went bad and dumped softener into…read moreour toilets - which clogged some of them. My home warranty sent someone to take a look at it and when they stated I needed to get it replaced, they gave me a quote that I was not happy with. I asked for recommendations on who I should have replace my water softener and many of my neighbors recommended Texas Blue Water Filtration. I called on a Tuesday and they got me a new upgraded system 2 days later. I got the softener with the whole house carbon whole house filtration. I love how quick they were to respond and how they explained how everything works in the system I got. Wife noticed a difference in the water the same day. I highly recommend this business!

Great experience with this company. Been using them for a couple years. Felix and Paul came out…read moreyesterday for service check, and were exceptionally kind, courteous, professional, patient and explained everything to me. Plan to continue using Big City Plumbing for services and repairs.

Had a water leak behind dry wall on the opposite side of our bathroom. Called Big City and they…read moresent out Cris Shelton and James the very next day. Cris had to cut out drywall to make the repair. He found he needed a piece of equipment not on his truck so he had to return to the business and then come back. As he made the repair he talked to us letting us know what he was doing and why. Cris was friendly, courteous and professional. Great rep for the business. Would highly recommend using Big City Plumbing.

Their communication was exceptionally thorough. I canceled my appointments due to an emergency…read moretwice, and they remained patient and immediately rescheduled. I highly recommend their service. Thank you, O5, for delivering top-notch, prompt service!

The specific questions they ask in order to know how to help me…read more I was able to have someone come over in the morning . Cameron was professional & he took care of the issues I had with both of my shower heads. I will be calling them in the future with anymore projects. Fast reliable help.

Nick was An amazing rep to work with and walked me through all my options. He has been checking in…read moreto verify that my system is working as expected. The installation team, Sergio, is very professional as well and takes pride in his workmanship.

Problem explained and resolved quickly. Agent was friendly and on time. Provided estimates before…read moreservice provided