The Westin Seattle

3.2 (923 reviews)

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The Westin Seattle - Hotels Near Me - Seattle, Washington

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Bonnie Y.

Great services, but this may be the most outdated Westin I've been to... great view though! don't forget to use the credits - on the last day, almost everyone in line at the coffee shop downstairs were tried to use the hotel credits.

Anthony R.

Our experience with the Westin Seattle began when we attempted to cancel our reservation due to plans changing and hoping that they had a 24-hour complimentary policy. We were stuck on hold for an hour only to get an outsourced call center, which was not helpful. Oh well, we decided to make it work and stay. We arrived at the hotel around 11:30 a.m. and attempted to check in or, at worst, leave our luggage to go out into the city. To our surprise, we were able to, which we were very appreciative of. The front desk agent that helped us was very helpful and nice. After receiving our keys and making it up to our room, we were surprised to see it was not the room we had booked. We received a room with two full-sized beds vs. the one king bed. Due to how busy the front desk was and how long the initial wait took, we decided to just keep the room as we had somewhere we had to be at 1. We were very disappointed that we did not receive the room that we booked. This was our first time staying at a Westin property. The room itself was an average hotel room and not exactly what I'd expect when I hear "Westin". Our tv did not work. We attempted to unplug and look at the power strip, but we gave up and went to bed. The bed was pretty comfortable, and I enjoyed the pillows. The bathroom was a standard hotel bathroom. Overall, the total experience from before we arrived, trying to get customer service to having our room messed up with the rooms themselves being an average room at best, led to a 2-star review.

Trina W.

I love, love, love this location! The staff is top notch and you truly get the Marriott experience here. From the moment you check in and get a list of perks; coffee voucher, free boat tour tickets, and a food/bar credit your mini vacation begins. The rooms are nice and have some great views of the city, especially at night, when everything is lit up. It's a short walk to Pikes Place and all the fun activities. Publix transportation is easily accessible too. The staff at the bar is wonderful too. Knowledgeable and personable. The food is good and they have a couple things that are vegan friendly. I've never had a bad experience here and will definitely return.

Kelly K.

The Westin Seattle is a bustling oasis in the heart of downtown. It's poised perfectly between both the space needle and the Pike Market if you're visiting for the first time. The two towers ascend about 40 floors for a view of the bay and the city buildings near by. Park is relatively easy but $60/nt. It was great for a business trip and if I were there for leisure and sightseeing it'd be a great spot, but a bit pricey for a budget traveler. The lobby gets very busy in the morning so anticipate not being able to eat breakfast at the hotel. With enough options close by there are better choices anyway. Didn't check out the gym but the hotel has a number of amenities (including borrowing gym clothes) as well as a pool.

Verónica P.

Hello there, RoseMarie was amazing. Housekeeping, and Westin corp. you all need to know that this lady is a Gem. You are so lucky to have this woman as an employee! Please recognize her as one of your top employees! She is one reason why we will come back and stay with you in this hotel! You do not run into many individuals who make an impact on your life! Rose Marie did that, she deserves a raise! Feel free to send up a bottle of wine for our wedding anniversary! Room 4238 Thank you for being part of our happiness! I also want to recognize Roselene Mony....what a wonderful person/ she was there on the 28 of December... housekeeping! Please let her know as well as Rosemarie that they are both Gems! It is wonderful to know that you hired two Angels and some people don't even know it! Thank you two ladies for making our anniversary trip happy!

Alan S.

I went on a 3 day trip to Seattle and I wanted to try out this hotel. There were things that were great and not so great about this hotel. Here are my pros and cons about this hotel. Pros: Good location - hotel is in the middle of the Metropolitan area and easy convenience to the street. No restaurants besides the one in the hotel are around. A Marriott Property - I am a Marriott Bonvoy member and I earned points at this location. For a Marriott owned property, I enjoyed the amenities this place had to offer. Low cost budget hotel - For people who are staying in Seattle less than 3 days, this hotel is a great choice. This hotel falls under $800 for two nights. Now the cons: Keys and Elevators - Upon checking in online, I requested a mobile key to go to my room faster. The mobile key worked in every area of the hotel except the elevators. I had to go down to the lobby to request a physical key. If you want a seamless and fast experience, I would get a physical key instead of digital. Parking - Because I rented a rental car, I had to park on site. The main on site parking is super small for such a huge hotel. On the first night, I was able to find parking in the main structure. On the second night, the main structure and valet were full. I had to park across the street in their overflow structure. It was surprisingly cheaper at $15, then the main structure at $60. The overflow structure is connected to the hotel via a bridge. I would be staying here again only for the view of my room. There are other Marriott and Hilton properties in the area that are much better than this property.

We had to buy a cheap set of drawers on Amazon to avoid piling our underwear and socks on the table or TV stand.

Wonderful view, awful accommodations. We paid extra for a luxury top-floor suite. The view from our room did not disappoint but the accommodations did. For the price paid, we expected luxurious accommodations to match the view. Instead, our room had almost no storage space for clothing (we actually purchased a cheap drawer set on Amazon and had it delivered to the hotel and then were hit with a $10 "convenience fee" for hotel delivery). When approached, the management refused to provide additional storage or refund us the fee for the Amazon drawers. The bed sheets kept sliding off the bed and bunching up at night. The sound insulation to the adjoining room was terrible (we heard the neighbors talking and laughing all night). The coffee maker was of the lowest quality. Finally, there was no fridge or microwave (admittedly these last two are not customary features but we've definitely found them in other hotels at the same price point). While the room service was good and hotel staff were generally friendly, overall we cannot recommend the Westin Seattle to other travelers. Unless you want to store your socks and underwear out in the open or in your suitcase, find another "luxury hotel" for your travels.

Everything is old, damaged, broken, or smelly.

Ray U.

Cheap 1-star motel rooms for inflated 5-star prices. We hosted a conference here and it was a big mistake. Our attendees were extremely unhappy with the rooms, which were smelly, outdated, suffocating, and poorly ventilated. Not a single window opens in the entire hotel. No fresh air makes for some serious STINK. Our room smelled of feet and body odor. Things in the rooms were broken, stained, and damaged - unidentified stains on the carpet, windows smeared and cracked, furniture peeling (see photos). No problem if it's a cheap motel, but for $300/night??? NO. XXXX When we were switched to another room, the AC unit screeched all day and night - a horrid metal-on-metal sound. At first they told us it was "the wind." It wasn't. Turn off AC, no screeching. But since there is otherwise no ventilation, we had to keep it on, because it was suffocating without it. Also super inconvenient for conferences is the fact that there is only one escalator from the mezzanine conference rooms to the lobby and vice versa. So if the escalator breaks, as it did during our conference, there are NO STAIRS to get between floors. Which is a fire hazard, not just an inconvenience. In summary: run down, stained, sdirty, broken motel that overcharges and under-delivers.

Mimi W.

Centrally located right across from a small mall with the monorail stop, as well as a shopping area and lots of office buildings. Two round towers, east to recognize, but a bit shorter than the other buildings around. Decent gym and amenities. The lobby and lobby bar are nice and there's usually free bottled water put out by the front desk, which is nice. Stayed at the north tower, midway up, with great city views and large windows. The closet and dresser was small. Blankets were a bit heavy for me, but otherwise beds were comfortable. Looks like they've updated a bit superficially, but there's no main lighting switch - we had to turn the lights on and off from the lamp switches manually. Stayed here for 5 nights, we were able to walk to most of the touristy destinations around, so the best part is the location. The monorail across is only $4 each way, but only stops at the Space Needle, still a nice ride to see the city above ground.

Itzel S.

I only choose to stay at The Westin Seattle because of the proximity to my office that's it. - Everything beyond the lobby is in serious need of a renovation. Rooms smell funky, all the furniture is damaged and dilapidated. - The walls are paper thin. I could hear the conversation of the lady in room next door while she was speaking at a normal volume. - The WiFi is useless. I tried to connect unsuccessfully several times and when I tried to call the front desk for help, they transferred me to tech support who kept me hold and weren't very friendly.

Tom E.

Lavishly comfortable circular hotel with panoramic views, and an extensive breakfast buffet. Check-in was quick because an extra staff member came out when she saw there was a delay. The lobby is spacious and modern with a busy bar - we had to wait 10 minutes to be served because it was close to last call, but the atmosphere was pleasant for waiting. The elevators were reasonably quick for the size of hotel, given that one was out of service. The room had a stunning panoramic view of downtown (though no water views) from the 19th floor, and was amply furnished. The bed/pillows were extremely comfortable, affording is a good night's rest. Only the occasional noise of a downtown siren, or particularly loud talking and laughing next door penetrated the silence. The bathroom had a beautiful large mirror with hidden back lights that provided a pleasant soft lighting; towels were reasonably plush and pump-bottles of soap and shampoo avoided the usual plastic waste. Breakfast was a high point - larger groups had to wait 15 minutes because it was 9 am on a weekend, but the 2 of us were seated right away. There were 3 kinds of juice, an omelette chef with no waiting, an ample supply of bacon, scrambled egg, sausages, and pancakes. And an oatmeal station, and congee (delicious savory boiled rice pudding) for those with Asian tastes. We parked on the street because it was free Saturday night and Sunday, but that's an attached garage with exorbitant fees in keeping with the usual Seattle downtown rates. Valet parking is accessed from the East side of the building off of Virginia and 6th Ave. The location is walking distance to Seattle Center, Belltown restaurants, downtown shopping, and a 20-minute walk to Paramount or Moore theaters. We paid about twice as much as a budget suburban hotel and felt the extra expense was well worth it.

Harry D.

The Westin was our overnight stop for our upcoming Alaskan cruise. Located in downtown it's walking distance to Pike Place and the monorail just outside will take you to the Space Needle. It's a very nice older property that has been excellently maintained and updated. The room was large and absolutely spotless, the bed and pillows were the best and gave us a great nights sleep. The views are of the city but we enjoyed them. In addition there is a light rail system from the airport that has a stop less than two blocks from the motel for very affordable transportation. We paid Uber $60 because we didn't want to struggle with our luggage. I highly recommend this location.

Jessica S.

Here for a work trip, and chose this hotel for its middle-distance from the nonprofit I was there to visit and the touristy spots I knew I wanted to walk to on my "free time" (it was a lie, I had no free time.) I checked in kind of late on a Thursday night. The guy - I wish I'd caught his name - working registration that night was the kind of employee you want welcoming your guests in for a stay. Friendly, helpful, funny, he made me feel immediately welcome and eager to explore the hotel. He also took a lot of time explaining their resort fees = hotel credits scheme to me...which promptly fell out of my exhausted head. I was in the North Tower on the 24th floor. He upgraded my room, which was nice and a bit unnecessary, given I was traveling alone. Still, I did appreciate the extra space in the living room, which I took advantage of for some in-room exercise for the duration of my stay. The room was comfortable - large and clean, with a decent-sized bathroom and lots of places to lounge close to the windows. I had a view of the downtown streets, nothing too exciting, but it was pretty to look at with all the lights on at night. I wish I could say that I got great sleep while I was there, but unfortunately, that was not the case. The bed was comfortable, and the pillows were good, but the first two nights there, I was kept awake by some strange and loud knocks and bangs coming from the walls. When I got up to investigate, it seemed to come from the wall behind the headboard, which would have been the room's bathroom. But there was nothing happening when I walked in there. The second night, the banging and knocking sounded more metallic in nature, and emanated from the space above the A/C vent. Again, I stood under the vent for a bit to try to pinpoint the noise, but can't imagine there was a rager happening behind that wall (which was high up in the ceiling.) I didn't call Maintenance either time because a) it was late at night and I was traveling alone, and 2) it wasn't constant. A noise would happen, persist for maybe two minutes, then stop. Then, just as I was about to fall asleep, it'd pick up again. So I didn't want to call to complain only to have someone come upstairs to a completely quiet room. And the third night was completely silent. I got great sleep that night. And the noises never happened during the day - at least, not in the few hours I was in the room during the day. So, yeah. The shower was great - loved the water pressure and the heat. The bathroom was a bit tight, with not much space to maneuver once you stepped inside - the door just barely cleared the toilet, which was smushed up against the shower and the counter. Still, it was enough space for me and I liked that I had counter space for all my potions and lotions and notions. I had every intention of dining in the hotel's restaurant that first night, but after my delayed flight got me in late, I was too knackered to go anywhere or do anything. The bar/restaurant in the lobby was always busy during my stay, though, so that's something.

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Anonymous A.

3 years ago

This hotel is disgusting and sad. The rooms are the most run down I have ever seen. An embarrassment to the Westin brand. Desk chairs and the bathroom mirrors peeling, pillows that smell like body odor, rooms that smell like smoke, rusty fixtures in the bathroom, strange stains. I would not stay here again if they paid me read more

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Brian W.

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Tom S.

Elite 26

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4 years ago

When I think of Westin, I think of high quality and a bit of luxury. I came here for a evening conference which was truly the highlight of the trip. The dinner was very well prepared and they took great care with food allergies. If you're planning a conference/meeting, a really decent location. The hotel itself is a bit of a dichotomy. The lobby is beautiful and has the look I would expect. Arriving by car at the front, honestly didn't know where to park. My wife went in to find out, but there was a long line and I called and found out faster. (it's around the other side, but the streets are one-way and diagonal and no turn during certain times of the day). Personally, I find paying $50 to park when I'm staying in the hotel to be very high, especially given the room rates. Then you have to take an elevator down, to go to an escalator to go the the lobby. Not the best design. I had a room on the 15th floor, N tower. I get the building is rounded, but the design reminds me of the 70's. I suspect that the room was formerly a smoking room with the odor and how I felt in the morning. The rooms feels cramped and the bathroom is fairly small. The beds were meh in my opinion and pillows are totally subjective, but I don't care for the squishy no support type. The towels were the only true luxurious thing I felt. The wall paper was bubbling in places and the seams visible. Good and bad and a lot of potential. A refresh of the rooms could go a long way in my opinion. Definitely an adequate place to stay in Seattle, but high end, Maybe a room with a view at the top of the tower, don't know. read more

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Masanori D.

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9 years ago

My girlfriend and I stayed here on New Year's Eve 2016 (sorry for the delayed review). If you want great views from a high floor, this could be a good choice for you. Otherwise, I do not think of other advantages of the Westin Seattle. Location (**** 4 stars) It's true that the location is great for sightseeing and shopping. It's within a walking distance from Pike Place, and it's also a quick walk to Westlake Center to shop or to take the monorail to Seattle Center (the Space Needle, etc). However, since there are quite a few other hotels near the Westin, I would not stay at the Westin just for the location. Elevators (* 1 star) Although there are 40 floors, there are only two elevators (and one service elevator if I'm not mistaken) in each tower. There are often long lines to go up. Going downstairs is not any easier. I don't mean to freak anyone out, but what worries me, although it may not be a rational fear, is what happens if there's a fire? I know we would not be using the elevators, but how could we take stairs down from the 40th floor? Also, given the size of the hotel, it would be so crowded. Views (** 2 stars) We stayed on a high enough floor, but the view from our room was not great. The dirty ceiling of the building next door (Bank of America banking center) pretty much ruined it for us. We tried to get a room facing in the direction of the Space Needle for the fireworks, but we could not. Our impression of the hotel could have been entirely different if we could. Guest Room (*** 3 stars) Our room was clean. The size of the room was generous in downtown Seattle, but other downtown hotels have bigger rooms. Parking (** 2.5 stars) As of December 2016, valet parking was $57 per night, and self-park in the Westin garage was $30 (both with in-and-out privilege). I thought $57 was too high even in downtown Seattle (2 stars), but they at least give us a choice to self-park for almost half the price (3 stars). As there's a skyway from the garage to the hotel, I just don't see a good reason to valet. Conclusion I would not stay here again because there are way more cons than pros. I've stayed at other hotels within a couple of blocks from the Westin (e.g., Hotel Ändra), and I was much happier. I cannot give them more than 3 stars (A-Ok). ****************************** If you found something useful in my review, please hit "useful" so that I can improve my reviews. If you love food and traveling, follow me! Thank you and happy Yelping! read more

The Westin Seattle - The view from our room was not great. - Hotels Near Me - Seattle, Washington

The Westin Seattle - Large window to look outside - Hotels Near Me - Seattle, Washington

The Westin Seattle - Clean room - Hotels Near Me - Seattle, Washington

The Westin Seattle - People waiting in line to get onto the elevators. - Hotels Near Me - Seattle, Washington

The Westin Seattle - There are 40 floors! - Hotels Near Me - Seattle, Washington

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Angie Y.

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7 years ago

*** This review is based on an event not an overnight stay *** Spent a few hours this weekend at the Westin as they were hosting a free Disney/ Marvel art event in one of their venue spaces. Upon entering we were able to see some Seattle Thunder players enjoying breakfast on a room to our left, and was able to find the venue fairly easily (thanks to the signage all over). The event featured portraits and fan art from some famous artists such as Danny Glover and Christopher Clark. We also were able to take home a print for free which was a very nice gesture. For a free event, we had a good time and got to see some great art pieces. read more

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Karl K.

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7 years ago

Poor management = tarnished brand reputation. Better fix it now, before you become another Ramada Inn ------------------------------------ So we were in town for a long weekend getaway. The trip itself was amazing. This hotel... really need to start sprucing it up! Last time I stayed at a Westin in Maui was an awesome experience (when it was part of Starwood). First class everything, and it felt like no expense was spared in creating a luxurious hotel. Fast forward 3 years after Marriott purchased it, and this hotel now feels like... an evolving Ramada Inn Think I'm being harsh? Observe: 1) Complete inflexibility in room changes / lack of customer service? Check 2) Missing tiles in the pool? Check 3) Non functioning cordless phone? Check 4) No TV (ABC) reception? Check 5) Middle elevator not working in the middle of rush hour? Check 6) Moronic employees who tell us that the fifth avenue entrance is down the escalator? Check Number 5 and 6 were especially fun when we were racing to get to the airport. It got to the point where we had to ride UP to the 32nd floor just to ensure a spot in the elevator. Seriously? A 20 minute elevator ordeal (not exaggerating). And a moronic employee who doesn't even know which way the fifth street entrance was, causing us to almost miss our Uber? Good job. Better fix it fast, because your brand reputation is going down the toilet. Fast. read more

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Rick T.

3 years ago

Just checked in, reserved a king bed months ago. Was offered a complimentary upgrade to a 2 queen room with city view. I accepted, but when I got to the room the beds are not queen, they are doubles. The room is also incredibly stuffy and smells like damp. Then I called to the desk because I wanted my original room, but they didn't have another king available. This was a total bait and switch scam. I'm disgusted. The best I could get them to offer was a $75 room credit i.e. not a refund for the downgrade. read more

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Danielle F.

Elite 23

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7 years ago

CONS: 1) you have to pay for parking, which with the high price of the hotel you'd think it would be free (but it's $50 a day to park it in the Westin's parking garage OR $60 a day to valet it OR $35 to self park across the street in a different garage). 2) everything has a price and it is over priced, if you want to use the mini fridge there is a fee to empty it with all the stocked items that they over charge for; also if you're not a member of their rewards program they charge you for the usual complimentary water bottles (which in the real world are free). 3) The hotel has two towers (see pic) and if you're placed in the far tower #2, you'll have to lug your luggage across the lobby and bar section to get to the elevator in front of everyone. 4) YOU PAY FOR WIFI!!!!! (Wow, like $14-16 a day!) PRO: 1) a great manager, saved the Westin from a 1 star rating. The hotel charged me for 3 nights of their parking garage ($150 worth of parking charges), but I ended up moving my car to the cheaper garage across the street so really I should have only been charged for one day of parking in their expensive garage. The manager whipped the other two nights off with no questions asked, thanks! 2) great location (that's what you're paying for basically) 3) the lavender aromatherapy oil they provide you on your night stand. INFO: I stayed here for three nights and it was close to my conference, basically donated $300 a night to Westin, because it was not pleasant. read more

The Westin Seattle - The two towers of the Westin. - Hotels Near Me - Seattle, Washington

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Dr B.

2 years ago

Came here with the fam... wasn't cheap, very dirty not as it appears online. We had heard it's in a rough area. Upon arrival, the hotel front entrance was surrounded by a human chain of homeless people who made threatening comments to my wife, and one tried to run us over with a wheelchair. Overall I feel like I got fooled into spending big money for a faux hotel experience.This is a poorly maintained place for traveling professionals and confused needy elderly travelers. They seemed extremely understaffed, not trained, and it shows. We waited for hours trying to ask to the concierge basic questions we found ourselves waiting behind elderly people for hours who were trying to book convoluted tours because every other department refused to answer basic questions for us. The concierge helping hoards of elderly travelers shouldn't be the only one who can answer questions about our Uber credits etc. a We even got charged for "mini bar" alcohol we didn't use as an associate moved it to make room for an appliance we ordered. Once we got that cleared they sent someone to our room to make sure we weren't lying the woman barged in our room my wife was undressed! waking us up from a nap startling our young daughter. read more

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Tommy N.

5 years ago

Hotel rooms are nice, staff is very friendly but emenities are abysmal! Zero vending on property, so if you need anything other than fresh towels from the hours of 9pm-6am, the place is basically useless. Much like a olde-time Hollywood western backdrop, the Seattle Westin is a facade, one side facing the water, but surrounded in squalor on the other 3 sides. In a city of this size, it is a shame to see a Westin in such a negatively unexpected way. For the price, there were definitely more accommodating options, and we'll chose those next time we come to Seattle. (Side note, literally first hotel/motel on my life that has zero vending, no soda, no water no snacks, and I've stayed in horrible 1-star flea bag motels that at least had a working soda machine) read more

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Alexander Y.

Elite 26

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9 years ago

Best way I can describe the Westin Seattle is that it looks like all crappy and outdated on the outside, but it's the complete opposite on the inside! Boy the Westin did not disappoint. Even with a mid-level floor view, you still get a great view of Puget Sound and downtown Seattle. The hotel is slightly removed from all the buildings, so you get a great view of the buildings without being all that obstructed. Plus the location is on point! it's walking distance to pretty much every significant Seattle location (e.g. Pike Place Market, Pacific Place, all the shops downtown, etc.). As for the room itself, it was very clean and modern. Had all the standard fare (heavenly bed, heavenly shower). Totally what I expected, yet it still delivered! Best part about the room was the SUPER late checkout available to me as an SPG member...4 PM on a Sunday is unheard of! Definitely took advantage of that one. It is definitely a tad on the expensive side, but you do get what you pay for. Would come back! read more

The Westin Seattle - This view is tough to beat - Hotels Near Me - Seattle, Washington

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Donut D.

437

1827

4 years ago

While this Westin location is obviously dated and greatly affected by its surrounding homeless situation, their service was still good. The valet's, front desk, gift shop attendant and bar servers are still holding up Westin's service well. Stayed here for a night for a staycation and wanted to play tourist in town but the homeless situation had gotten unsafe to walk out in the evening. The only restaurant on site, a burger shop, was so so. Overpriced and just mediocre. Their self paid parking is pretty rundown, dark and small. I would use their valet but they were almost the same price as what I paid for the 1 night of room. read more

The Westin Seattle - View from top floor - Hotels Near Me - Seattle, Washington

The Westin Seattle - Display in lobby during the holidays - Hotels Near Me - Seattle, Washington

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Allie M.

5 years ago

The pool is freezing! You think for a luxury hotel it would at least be heated.. When we checked out they asked how our stay was and I mentioned the pool and the guy says to me "I myself have never even actually seen the pool" and smiled ... Me: huh There's no internet when your in the room, so you have to pay for Wi-Fi. Either for $14.95 or $19.95 and we paid for the $20 one and it was still barely any service. The light in our bathroom also wasn't working half the time, then started working when we woke up. The bathroom is super small I couldn't even extend my arm sitting on the toilet without hitting the counter and almost touching the shower wall. The room is super tiny too!fortunately, there was hook ups for our PlayStation so that was good. Nice views but the amount of money spent to stay here, they need to upgrade. As well as WARM UP THE POOL! jeez No pics bc , it wasn't pic worthy P.SIf you don't have reservations to nearby restaurants it's gonna be really hard for you to find somewhere to sit down and eat just a heads up. read more

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Esteban E.

5 years ago

I had always heard that this was one of the nicest hotels in Downtown Seattle. Unfortunately, it wasn't even close. PRO: Amazing views, that's for sure. CON: Room decor was outdated and beat up. Lamps have ripped and stained shades, furniture is scuffed up, and the layout is poorly thought out. Loud hammering in the unit above us at 4AM!!! Called to complain and staff said they were fixing something and would be done soon. Guests in the next room over started arguing loudly at 7am, yelling and cussing at each other. Parking was $50 a night but wasn't mentioned at the time we reserved the stay online. No food or amenities. We paid nearly $700 a night. What a disappointment! Hey Westin, check out Hyatt Home for an example of what a nice hotel is supposed to be, and they only charge two to three hundred per night. read more

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Jeff M.

2 years ago

. I was attending the Jeff Lynne's ELO concert at Climate Pledge Arena on 8/ 27/ 2024. I was having a hard time getting a cab at the Seattle Center. I ended up walking to the Westin from the Seattle Center (a couple miles). Since I use to work at this Westin, I knew there were usually cabs waiting outside the Hotel. I asked the restaurant / bar manager if he could help me get a cab. He said they wait down the escilater on 6th Ave. There were no cabs there. I walked around to try to sit down and try again to call the cab. When I returned to the enterence the doors were all locked and they put a sign on the door stating you must be a Hotel guest in order to enter. So I walked down to where I use to live jus kiddy corner from the Westen Garage. I needed a pick up address. I finally got through to Yellow Cab. First of all, I worked at the Downtown Seattle Westin from 2000 to 2006. I was the best Banquet Bartender and Banquet Waiter. I was chosen to serve VIP's on the top floor. We catered all events at McCaw Hall. SNOBS that looked down at me and refuse to assist me. They just locked me out. I am retired now and enjoying my golden years. I can go where I want any time I want to. Since this Hotel is no longer owned by Starwood and is owned by Marriott seems to make a huge difference. Needless to say, I will never stay at Marriott, Weston, W Hotel (which I opened the Hotel in 1999 as Banquet Captain), Sheraton. I also opened up the Marriott Desert Springs Hotel in Palm Desert CA in the mid 80's. This was Marriotts Flagship Resort. I really enjoyed free golf on suck a beautiful resort. But no more ever. I am now with Hilton Honer's and I will never go back to Marriott Resorts Inc. EVER AGAIN. Oh, by the way, if you walk the back halls with the employees, you will find filth. They have no recycling program and neither does the W Hotel in downtown Seattle. read more

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Lauren R.

176

7 years ago

Our view is awesome! The staff is awesome! And the accommodations are modern, comfy, and elegant. We always enjoy staying at a Westin since they are Centrally located for the most part. This one didn't disappoint! We have been able to cut down on transportation costs by being able to walk down to Pike's market, and even to the Space needle. read more

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Kylo G.

5 years ago

Well this is sad because I proposed to my wife in this hotel 17 years ago, at the time it was top-notch, and it has a special place in my heart. But yikes, they have let it go to pot. Crappy bedding, crappy scuffed furniture, damage on the walls, etc. Still charging a lot though. You can do way way better. read more

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Gypzy J.

5 years ago

Pro: After we asked to change rooms for one with a working air conditioner...it has air conditioning. Clean and central downtown location. Con: We were told we had an "upgrade" for our troubles. Was it a view of the Pugent sound? Nope.Turned out to be a room with working ac. Hardy har har. Seattle..being a tech hub...I thought the rooms would have the most up to date amenities. Only one of the three lamps in the room had outlets or usb. The cheap outlet in the "upgraded room" bathroom did not work. Apparently, they knew it before hand, because there was a big cheap adapter outside the bathroom, which I have never seen in a commercial setting before. Charged me $60.00 to valet park my rental car in the hotel. Conclusion: For the cost...the glaringly shoddy electrical short cuts...not sure how safe we would have been in a fire. The Westin brand is tainted in my eyes. read more

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Melanie N.

Elite 26

306

318

7 years ago

I am literally obsessed with The Westin Seattle. Stayed here for 10 nights while I attended a convention being held in the hotel and toured the sights of Seattle. The views were amazing! I loved that I could see the Space Needle, the mountains and the water all from my windows! The common spaces were clean. The rooms were cleaned beautifully every day. I slept well in the comfortable beds. The staff was friendly and attentive. One of the best things about this hotel is the location. It's a quick walk to Pike's Market, the monorail to the Space Needle and countless restaurants. I can't imagine going back to Seattle and not staying at the Westin. read more

The Westin Seattle - Afternoon view from my room - Hotels Near Me - Seattle, Washington

The Westin Seattle - Sunset from the 43rd floor - Hotels Near Me - Seattle, Washington

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Austin T.

Elite 23

117

4 years ago

We stayed there for two days, 8th and 9th of June on South tower floor 26. The room and staff were good overall but the beds weren't the most comfortable. 2 adults and two small kids 5 and 9 could barely fit on what seemed to be full, average mattresses. What really irked me was after we checked out, within couple of hours I realized I had forgot to grab my brand new Sports coat and Brand new polo shirt I had hung up in closet for family photos. I called the front desk and they informed me no one had checked in that room yet and they would call me back. They called back and said that shift had gone home but no sign of my garments. So I called next day during morning hoping the morning staff would know but got the same song and dance. Guess whomever cleaned my room liked my jacket and Polo more. read more

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Danayt H.

2 years ago

I sat at the Relish Bistro Bar (which is inside the lobby on the right). The bartender Abraham is so kind and customer focused. He saw me struggling to choose a cocktail, and offered to make me a drink that he's been trying to get on the menu. It was delicious and made my day! Overall a great experience. read more

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Barry C.

3 years ago

Took an hour to check in and the valet was not helpful or courteous. Actually very rude. Will never stay here again!

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Saya N.

Elite 26

146

579

7 years ago

This is our second time staying at this hotel and have mixed feelings... PROS - location is great! Close to both the link light rail and monorail, as well as, Pike Place, shopping and restaurants. Check in was quick and smooth. CONS - somewhat dated rooms and the new elevator system where you have to swipe your room key before choosing your floor SUCKS! Elevators are also very stuffy and hot inside. Need to get people working the concierge desk that actually know the area! I asked about taking the ferry to some of the nearby islands for a day trip but couldn't get a decent answer or any suggestions of where to go or what to do - had to go down to the Pike Place Information Tower for help. Although I enjoy the location, we will be trying another hotel for our next stay. read more

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Don D.

3 years ago

Had another great stay at the Seattle Westin. Staff are friendly and well coached. Prior to arrival, we received excellent service from Lee who helped solidify our rooms and made our stay so much more special. The location is excellent to explore Seattle. This trip was enjoyed by both my wife and I and also our mid-20's kids. read more

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Deborah C.

2 years ago

My daughter and I stayed at the Westin for two nights this summer. When we arrived on the first night, they had messed up the reservations giving us only one bed to share and then switching our individual reservations. When I got the bill, they billed me $500 for not showing up, even though I had booked the room and stayed there. The management was lacking and the gentleman in the evening who checked us in messed with our reservations and caused us to have an unhappy stay. We had to change rooms and were very disappointed and did not feel welcome. read more

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Ken G.

Elite 26

518

2059

7 years ago

Conveniently located in the center of the main downtown/business district area - this is a great option for someone traveling for business or pleasure. The hotel is clean and well maintained. I can tell that the rooms were recently updated and they have a contemporary and comfortable feel to them. I was here for a few nights and it was nice to be in a hotel with large rooms as well as several seating options in the lobby area of the hotel. read more

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Jeremy L.

100

3 years ago

Be aware of the destination fee!!! Apparently there is a $27 destination fee that gets charged to your card after your stay. It Apparently comes with added benefits, but if you don't know about it you can't use the benefits. My confirmation email nor the front desk told me about this fee, and customer service couldn't do anything about it. I liked the room otherwise. read more

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Mitch T.

767

5 years ago

I was expecting a lot given the location and brand of Westin, but totally needs renovations to rooms, patios, bathrooms pretty much looks old now compared... but yeah manager was awesome and service crew so will def stay again read more

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Don W.

Elite 25

190

650

7 years ago

So I'm gonna make this short and to the point. We throughly enjoy staying at The Westin. It's one of my favorites. The beds are the most comfortable and the free soaps smell wonderful. Trying to make this trip to Seattle memorable, we snagged a room on the 44th floor. Only 3 floors from the top, and we paid extra for the city view. This Westin is kinda a conference center magnet so the lobby and common areas were busier then other Westin's, but who cares, I'm interested in my room! I made the mad dash up the elevator. The view was good, the room was clean, and the bathroom was stocked with my favorite free soaps. What was missing was the crisp clean comfortable bed. Someone had swapped them out for tired, saggy, worn out looking beds. I 4 starred this review because it was still a great place to stay. I didn't think they deserved a 3 so let's call it a loose 4. read more

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Steve K.

Elite 26

378

7 years ago

Had a quite lovely stay in this recently refurbished & updated hotel. Excellent location & beautiful views from our room on the 45th floor. A few mostly minor reasons for 3 stars & not 4. Desk clerk at check-in was sour and impatient. Wish I could recall her name. No hand sanitizer anywhere in the lobby. The cocktail lounge - 1900 Fifth - is nice & we had a nice server but pours are very light - especially at $14 a pop! We foolishly had 2 cocktails each - $56 for about 4 oz of Maker's Mark - $27.99 for 750 ml at the drugstore across the street. Finally, no soap in the lobby level men's room & a roll of paper towel stuck on the counter - pretty gauche for a higher level hotel. Otherwise, not bad. read more

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Robin R.

3 years ago

Pretty sad, run down hotel. The rooms are outdated and worn out, with some patching up. Seems like they have not really invested in this in decades. Heating was noisy all night long. Below the typical brand standard. No lounge (and no breakfast voucher to make up for it) for Bonvoy members. Also they only give you one instead of the usual two free water bottles "compliment of Marriott Bonvoy". There are better hotels in town for Bonvoy members read more

The Westin Seattle - Wallpaper falling off at the Westin Seattle - Hotels Near Me - Seattle, Washington

The Westin Seattle - Worn out desk chair at the Westin Seattle - Hotels Near Me - Seattle, Washington

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Stephen K.

Elite 26

358

192

164

7 years ago

I chose to stay at the Westin for a week when I was travelling to Seattle for work. On first impression, the property looked immaculate with an extensive workout studio, and pool (hard to find in the downtown area). I checked in to find that the rooms were extremely dated, and not much of the hotel looked to be updated since the early 90s. Fast forward to my first evening in the hotel, to when I came back at 5:30 to change before going to dinner - and there was a line of people snaking through the lobby... There was only one elevator operating for all 40 stories of the south tower - and my room was on the 40th floor (not taking the stairs). When I complained to the management, they weren't at all remorseful and provided no reasoning as to why maintenance had to happen at that time. I was late to my dinner and didn't get to stop at my room. With all the great hotels in Seattle, I don't think I'll stay here again. read more

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Claire G.

3 years ago

We've come here for years. Always clean and consistent. Bummer that room service is no longer an option. Love my coffee in the morning. However, the restaurant downstairs is good! read more

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Krissm A.

Elite 26

170

631

5256

9 years ago

First time staying here at the Westin Seattle, I have to say what a beautiful location. This Westin is located in the heart of downtown Seattle. It is close to access restaurants, walking/jogging area, we are very fortunate to have stay here. Jay was the one who checked us in and he is very friendly and helpful. He is from Hawaii which showed his Aloha spirit, coming from Hawaii also I can relate. He made us feel welcome and we appreciated him for giving us a top floor 4058 he definitely exceeded my expectations. This hotel also has a Starbucks and very close to cool shops. The bathroom is perfect and the shower head i was ready to take it home. I felt so refreshed and I will definitely come back. The heavenly bath towels were amazing! The monorail was literally a few feet away, also they have a Bartells drug store near by! read more

The Westin Seattle - Towers - Hotels Near Me - Seattle, Washington

The Westin Seattle - Bathroom - Hotels Near Me - Seattle, Washington

The Westin Seattle - Shower - Hotels Near Me - Seattle, Washington

The Westin Seattle - View - Hotels Near Me - Seattle, Washington

The Westin Seattle - Bed - Hotels Near Me - Seattle, Washington

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James M.

3 years ago

In theory it was a nice idea for a nice hotel. The location is good. The views to the west are beautiful. The hotel is not a good hotel anymore, however. 25/day "destination fee" that isn't advertised when booking and we weren't allowed to option out of - features that we didn't want or use. It made an already expensive hotel (which was fine, we knew we were paying to be in downtown and to see the sound/mountains) even more pricey - mostly, I just want a hotel to be honest and tell me the price up front. They didn't. No refrigerator in the room, even in the year 2023. Be careful with the cooled minibar they do provide, which we also didn't want/need - if you lift something beyond the scanner, even to look at it, you'll get charged for it. Ice machine didn't work. Phone didn't work. read more

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Danan R.

Elite 26 All-Star

1029

2405

707

7 years ago

The rooms are on the small side and very no-frills for a Westin. The "views" on the higher level rooms are overrated, especially the cityside views. The fitness center is pretty large but gets very crowded during peak morning hours - the machines are also almost stacked on top of eah other! The concierge is wonderful but the hotel check-in staff can be quite rude. Definitely not up to the usual Westin standards. The location itself is convenient and right near Pacific Place. Other than that, it reallu underwhelms. read more

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C A.

149

274

2 years ago

The line to check in was so long. Only 2 front desk agents. Took forever to check in. Hidden fees. Parking was a nightmare and extremely convoluted and inconvenient. And had trouble leaving after our stay. Couldn't get out, had to ask the valet for help. Room was absolutely atrocious and tiny. Old furniture that was peeling, stained fixtures, popcorn ceiling, not even remotely worth the money or what was expected from Westin. Besides the soft enough bed, our stay was horrible. read more

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Candace L.

Elite 26

3584

2843

10694

12 years ago

Great hotel in a great location, with fabulous enormously spacious rooms (I may have had a corner suite) and staff. I stayed here before the 2013 Rock n Roll marathon. Ah-mazing!!! views of Seattle, uber romantic - Seriously, make sure you have a high floor if you are here for romance. Very quiet and peaceful time.Only wish my room had a tub in addition to the shower. I'd definitely book again. I guess it didn't hurt than my Friends&Fam contact at the W hooked me up big time! ;) read more

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Mark S.

3 years ago

The question posed by the Seattle Westin is this: Can or should an 891 hotel survive, though offering dining facilities sufficient to serve the number of guests who will fit into a flea's navel? (100 in the restaurant offering a full menu) The answer seems obvious, but the place apparently prospers, perhaps propped up by transient passengers who will never touch Seattle's shores again. Would that I were one of them. You will doubtlessly find immediately below this review a "response" from the property, purportedly authored by someone with the word "Operations" in his or her title. The response will, variously, tell you that your experience was atypical, non-existent and/or will drive them to do better. The individual will conclude by telling you to "Be well." If your notion of "being well" involves regular nourishment, you may want to ascertain the coordinates of a local soup kitchen should you choose to stay at the Westin Seattle. read more

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Chi H.

Elite 26

405

959

3297

7 years ago

More like 3.5 stars. The views were stunning. The front desk staff were friendly and very helpful with our questions. They do have parking but it's like $25 per day. If you don't want to do that. You can find street parking nearby. The room was clean and spacious. The bed was super comfortable to lay, however it wasn't a queen but a full size bed... it wasn't really enough roomy on the bed to sleep in. Also the bathroom was very clean, but our sink was broken. Like the knobs of the faucet will always overflow with water and we have to use towel to soak it up each day. The robes were also luxurious and so soft. Room service was handy and they are pretty quick after you make a call out to them. They do charge for a stand alone mini fridge for $10 a day if you want to store your leftovers or beverages. Please note: they do have snacks, beverage, and alcohol in the mini fridge that's already in the room but those cost extras and weight sensitive. No free wifi. As much as we spend, wish there was a free breakfast. Pool room is normal size, no jacuzzi, patio is good, a few tables and chairs outside, got a good view of right in the middle of downtown Seattle, and lots of exercise equipment if you want to keep up with your routine. Overall the hotel was good. read more

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Brian P.

Elite 26

213

1087

290

10 years ago

I'm an SPG platinum and stay 50+ nights a year so I expected a lot more for the $200+ a night per room that I paid. Especially considering the great stay I had at the Four Points down the road. -check in was horrible. There were two folks working the desk Friday night and the line to check in was ten long. Even the platinum line had a wait. -lobby was an absolute zoo at all hours of the day. There was a constant parade of dogs, crying kids, and just overly noisy folks. -we had two rooms on the 33rd floor of the south tower. In between our rooms was a couple with a crying baby that was up sobbing all night. We were also next to the ice dispenser which turned out to be a magnet to kids and another source of noise. No one slept well. The curtains were also in tatters. On the plus side the bed was comfy and the room generally clean. -after the bad first night we switched rooms to the south tower. The new room had a better view but the curtains were still ripped. There was also a strange creaking sound coming from the ceiling as of the person on the floor above us was constantly walking around. Go figure. -staff were friendly when I interacted with them and they did get us new rooms. I'm not sure if we caught the hotel on a bad weekend or it is always like this. Either way-- one of my worst SPG experiences ever. read more

The Westin Seattle - Maybe someone with a cat had this room before us? - Hotels Near Me - Seattle, Washington

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Page 3 of 24

1900 5th Avenue
Seattle, WA 98101
Denny Triangle
Directions
(206) 728-1000
Call Now
Visit Website
https://www.marriott.com/hotels/travel/seawi-the-westin-seattle/

Payment methods

Does The Westin Seattle take Bitcoin?

No, The Westin Seattle does not take Bitcoin.

Does The Westin Seattle take credit cards?

Yes, The Westin Seattle takes credit cards.

Indoor Amenities

Does The Westin Seattle allow dogs?

Yes, The Westin Seattle allows dogs.

Other Amenities

Is The Westin Seattle wheelchair accessible?

Yes, The Westin Seattle is wheelchair accessible.

Does The Westin Seattle have free WiFi?

Yes, The Westin Seattle has free WiFi.

From the Business

Specialties

Downtown Seattle's most dynamic hotel with a view, The Westin Seattle offers spacious rooms and suites, signature Heavenly® beds, and stunning floor-to-ceiling skyline and Sound views. Seattle's famed Pike Place Market, Nordstrom, and Seattle Convention Center are within steps of the hotel, offering boundless opportunities. Whether you’re headed to T-Mobile Park to see the Mariners play, going to cheer the Sounders or Seahawks at Lumen Field, or hopping on the iconic monorail to catch the Kraken or Storm at Climate Pledge Arena, The Westin Seattle is in the center of the action. Live well at our downtown Seattle hotel. With a heated indoor pool and WestinWORKOUT® Fitness Studio complete with Peloton® bikes, our guests’ well-being is always top of mind. Boasting more than fifty-five years of experience hosting the city’s most illustrious events, our modern spaces bring it all together. At our pet-friendly Seattle hotel, you’ll discover the city and awaken your spirit of adventure.

More Info

Hours

The Westin Seattle Reviews in Other Languages

Ask the Community - The Westin Seattle

What are the indoor pool hours?

No answers yet. Be the first to answer.

How safe is this neighborhood?

We were there last month and felt very safe. We took our dog for walks in the area and didn't encounter anything of concern.

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What is the phone number for the front desk?

I recommend Google.com or the hotel website

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Is there parking available?

Depending on the package you get, they offer it but charge $50 + depending vip There is a parking lot right in front you can do all day for a certain amount (depending on… Read more

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What are the house for the pool?

I think you meant hours for the pool. Heated Indoor Pool… Read more

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Do they have cribs available?

They do! Just gotta ask.

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Can we access the balcony in the rooms?

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Review Highlights - The Westin Seattle

“It is located close to westlake, where you can hop on the monorail directly to the space needle (the only stop).”

Mentioned in 94 reviews

Staypineapple, Hotel FIVE, Downtown Seattle

4.2

(555 reviews)

•$$$

You might call this place affordable but once you add in all the gotchas the price is not so…read moreaffordable. The property is old and its showing. More run down and not well kept. The staff definitely leave something to be desired. I found them a mixture of condescending and rude. We requested early check in and where informed our room was not ready. Than watched them check in couple after couple. 2.5 hours later we got our early check in. A whole 15 minutes early. This was after it supposedly took them 45 minutes to clean the room. Now on to the room. The room was modestly sized with furniture shoved into every available space. The floors are plastic and cold. TV lost connection no less than 5 times forcing us to miss a few minutes of the show to reboot it. The best part was the bed. Very comfy bed. The comforters they provide are not designed for tall people though. The bathroom was not great. The shower is small with a temp control that sticks causing jumps in water temp. From luke warm to scalding quickly. For men beware the toilet. The water level is so high if you have to sit down to potty you will need to squat or parts might find themselves taking a swim in murky waters if you know what i mean. I would have normally told the staff all of this but the icy frosting on this stay was check out where the staff gave no greeting, didn't ask how the stay was or even express any positive sentiment towards us. In a city full of places to stay don't be fooled by there advertised low price. You end up with a low price experience for a high price in your check book.

Location staff report for ma beds sheets all food Coffee Tea has n room short walk to pikes market…read moreNordstrom good shower pressure

Grand Hyatt

4.3

(579 reviews)

•$$

I stay here everytime I come to Seattle. It is in a good location where I can lime to many places…read morenearby, like capitol hill, Pike place, the pier, and neighboring areas for tourists! my favorite part about this hotel is that the hot pot place is right downstairs and its my favorite hot pot place in seattle! its way better than haidilao and I love how i can just go down the elevator, make a right turn, and then I can eat an amazing dinner! the rooms are not bad, not the cleanest but clean enough where I feel. comfortable. I am a hyatt member, so I love how 2 water bottles are complimentary every day.

We arrived and there was no one to deal with all the cars trying to get in there were no valet…read morepeople and no one directing where drivers should go so my husband dropped me off and proceeded to circle the block while I tried to get us checked in. I tried to explain that people were right behind us and it wasn't safe to block egress but the people at the front desk said that it wasn't a problem. My husband just needed to block traffic and unload our things then wait for a valet driver to appear. I asked if we could upgrade our room to a club level but was informed that they have no ability to do so at the front desk and haven't for some time. I was very disappointed at this. It would have been one thing if they were booked but just flat out denial just because felt somehow personal (even if it wasn't actually). I went back out to the entrance to see if I could spot my husband and made him stop. Soon after a valet arrived and said he should park the car perpendicular to the other cars so he would have somewhere to park. This would have effectively blocked both the valet cars and the through traffic lanes. He then asked if we were going to do valet parking. I told him "not any more!" This hotel charges $69 a night for valet and the self parking isn't worlds cheaper but it definitely felt worth it to have our car placed carefully by us and not left in the care of the person who felt perpendicular/blocking through traffic was a good idea. Meanwhile I found our room that has a persistent sound of whistling when the heating is on and I found that the bathroom, while beautiful had a rather unappealing quality. When you use the toilet you are looking directly into a rather large mirror. When taken all together it makes for a rather disappointing experience. I don't think I will stay at any Hyatt again. There are other options that are pleasant and clean and well thought out nearby.

Staypineapple, The Maxwell Hotel, Seattle Center Seattle

4.4

(681 reviews)

•$$

I booked a room for my first anniversary while we explored the queen anne area, the room was…read moreperfectly decorated in a very timely manner and my girlfriend loved it and the little gifts that came with it. Would definitely book again, and big thanks to Lupe, who was the one who set up the room in the first place!

Upon check-in we met Melissa and she was so great! Knowledgeable about the area and really cool…read morepersonality. The hotel was booked but she was accommodating in our request for a room with a view. The hotel itself is super cute! The attention to detail in all of the decor is obvious. They have made use of all of the space in the lobby. The coffee shop is cute and it fits in well without taking away from the overall decor. It's open and airy. The restaurant was great. We ordered breakfast and it was great. The portions were nice sized. I would definitely come back to stay here. Not one complaint!

Inn at the Market

4.6

(282 reviews)

•$$$

Loved our weekend getaway! It was our first time staying here. Rooms were updated and stylish. The…read morecoffee bar had a Nespresso machine which is always appreciated. Bathroom was large and beautiful with a lovely large shower. Valet parking was convenient and fast located right by the front entrance. The view from the room was the showstopper. You are literally right in the market and have a full view of the entire waterfront. While the view from the room was amazing, the terrace view was stunning too. The terrace is accessible to all guests, so if you opted for a city-side room, be sure to check it out. This will be our new go to spot for staycations!

What a great hotel right in the heart of downtown Seattle and a beautiful and well designed hotel…read morewith great port views and next to the Market Place. The port views of the ships and ferries from the 5th floor deck was an added bonus to the fact that we were literally in the center of the market place, one block from the original Starbucks, & the infamous Mac and cheese store. Wish we had more time to stay but we were overnight in & coming off our Alaskan cruise and traveling back to Miami the next morning.

Hotel 1000

4.3

(89 reviews)

•$$$

Writing this a month late. One of the best hotels that I've ever stayed at. Usually I prefer…read moreboutique hotels, but this one looked like fun. My room was gorgeous and the bathroom was huge. Walk in shower and a soaking tub. I had a nice view of the water as well. The staff were just wonderful. Very friendly and they knew a lot about the city. The three ladies that helped me the most were Crystal, Sara, and Ryoka. I don't know if the spelling is right. Can't wait to stay there again!

Overall, I enjoyed our 1 night stay at Hotel 1000. Staff was friendly during check-in and check-out…read moreand the room was spacious and very nice. There were some minor issues with the hotel charges, but staff was quick to help us sort it out during check-out. The check-in was a bit inconsistent though, as another group in our party got free vouchers to Smith Tower, but our room did not. They are now under Hyatt group, so if you have loyalty status with Hyatt, make sure to let them know during check-in. The room itself was nice and spacious. Bed and bedding was comfortable although the pillows were very flat. The bathroom had a huge window but there was an automated privacy shade. The bathroom also had plenty of counter space, with a separate shower from the huge soaking tub. The tub design was a bit weird in that the water comes out of the ceiling... so just be prepared that it does splash all over. Our room did not have a view (we got an east-facing room which literally is a view of another building's windows), but it did keep the room cool. Location was nice and walkable to all nearby Seattle attractions, very easy to get to Pike Place and Westlake Station. The hotel has a spa and small gym on the basement level, plus a golf simulator (that we did not try). The Rosebay bar was very pleasant (we got drinks and a snack) and the bartender was very friendly and attentive. The breakfast at All Water was disappointing though - both the service and food were mediocre for the price they charge - and we wouldn't recommend it. Nonetheless, the hotel stay itself was pleasant and I would recommend the hotel itself, location was excellent. Staff was friendly and I would come back to stay here again when visiting Seattle.

The Sound Hotel Seattle Belltown, Tapestry Collection by Hilton

4.6

(131 reviews)

I loved this hotel!!! All employees were warm and welcoming! The valet/bellhops greeted everyone…read morewith a smile, opened the front door and waited to see if I needed help after checking in. The front desk had a room available for me a little earlier than normal check-in and had wonderful suggestions for a little snack around the hotel. The room is much more spacious than pictures can show. I really enjoyed the two separate seating areas. The window area settee was the perfect place for a snack and using my laptop to prepare for the next day. The closet has more than just two hangers, which I appreciated being able to hang the clothes that needed to be hung and steamed later. The bed was soft, but not overly so and the charging options on the nightstand helped me keep some of my electronics packed and neat. Being in Downtown Seattle, I really didn't feel like I needed a car. The Sound is situated in a great place to just walk where I needed to go. Less than five minutes away from Westlake where I could catch either the monorail or Link, was very convenient for me. I enjoy walking around to get familiar with the area I'm in and there was so much to see!!! I will be back to The Sound for my next Seattle adventure!

Unfortunately I have to update my review. My prior stay here was fantastic, but my second stay was…read morenot so good. The main issues I had were as follows: - A lot of the "extra perks" disappeared. When I checked in last time, I was greeted warmly and gifted a glass of champagne. I don't expect that exact thing every time, but when staying at a premium hotel like this, little things really make the experience a lot more enjoyable. It felt starkly different this time in terms of the service and generosity -- much more generic. - My room was far noisier than my previous visit. I'm not sure what changed, but I could hear noises from other units and from the street much more loudly this time. - On noise, the AC unit in my room this time was much noisier as well. Generally speaking, I still think this is a great hotel, but I had a disappointing experience this time vs my prior stay. I will give it another shot next time, but with caution.

Embassy Suites by Hilton Seattle Downtown Pioneer Square

3.9

(183 reviews)

•$$$

Convenient. That pretty much sums it all up…read more Embassy Suites - a brand under the Hilton umbrella of hotel management, is a predictable place for a night's stay. The hotel focuses on mid-range, family travel; and to this they deliver quite well. If - however - you're looking for a bit more of a destination hotel, pick again. That's not to say the Embassy Suites isn't clean, with friendly and welcoming staff who are always there to help, it is just important to recognize that the hotel is not a destination. It is more of a "means to an end" kind of place.

Stayed here during the World Cup. I can say as someone who…read morecame via train, this location could not be better. Literally the first building you see when you leave the train station and right next to the entrance to the Seattle Stadium. Staff was friendly, though advertising a $9 bottle of Smart Water and giving your guests a complimentary check-in bottle of Dasani feels like a bad choice. Would probably have gone down better to give the Smart Water and advertise it as $9 to give it an added value. My main issue was not being warned before arrival that there was an ongoing strike by employees of the hotel. There was a flyer at the desk at check-in going over it, but no one prewarned us that the striking employees started at 6:30am with drums, a megaphone, sirens, whistles, and shouting. This was fully audible in the room. Due to the World Cup, there was no option to relocate to another hotel. When we left the hotel in the morning of the match, members of the protest got very aggressive and in my face, screaming about checking out and demanding a refund. Again, not a practical option. I have nothing against workers rights, but screaming at people who didn't know and don't have another choice isn't doing any favors. This must have happened more than once, because the front door was locked the remainder of the day and guests directed to other doors. The room was dusty, likely as a result of the strike. The sliding barn doors were insufficient to offer privacy while using the toilet or showering. Breakfast was pretty good. I went with Embassy Suites based on past experiences and convenience and I wish I had been aware of the strike because I would have made different choices. Hilton and Embassy Suites should address the concerns of their employees, if for nothing more than guest experience.

Shafer Baillie Mansion Bed & Breakfast

4.9

(54 reviews)

We went on a couples trip in October. We traveled to Washington and met up with our friends from…read moreColorado and Tennessee. Our last two nights of our journey were spent in Seattle at the Shafer Baillie mansion. I would highly recommend staying here. The location was great for getting to downtown and all around. It is close to the Cap Hill neighborhood with shops and restaurants. There is plenty of street parking in the vicinity. The mansion itself is part of what was known as Millionaire's Row. It was built in 1914 and has been well cared for over the years. When we came back from one evening out, we all gathered in the Library and set up some charcuterie and wine to share from our travels. It was so cozy sitting all together and chatting about our adventures. The rooms are historic with modern conveniences. Our room was the Queen Ann Hill. We slept soundly in our comfortable 4 poster bed. There was a helpful step stool for me to climb up as I am vertically challenged. It has original pushbotton light switches. It had a beautiful full length mirror. There was a flatscreen TV, but we had so many wonderful activities we did not use it. The bathroom was updated but still fit with the historic look. There were two showerheads in the tiled shower. Breakfast was lovely. I, personally, have a great deal of food allergies. There was ample selection that I was able to enjoy just as much as anyone else. There were breads and pastries, jams and spreads, yogurt and fresh berries, and a hot breakfast dish. Hard boiled eggs were available as well as cheeses and meats. There was a coffee bar that was available all day that also had tea and cocoa. We sat at the long dining table enjoying each others company and conversation. We got to meet some of the other guests which added to the experience. If we find ourselves back in Seattle, this is where I will want to stay.

Was in an emergency car charging situation and they were so welcoming to a non guest bumming…read moreelectricity, can only imagine how they serve paying customers! Will definitely be staying here soon.

Four Seasons Hotel Seattle

4.4

(249 reviews)

•$$$$

I had a fantastic stay here earlier this week. Everything from checking in until checking out two…read moredays later was on point. The greeters always opened the door for me, the check-in desk staff were courteous and always had a smile, and the checkout process was also quick and ended with an invitation to return to the property the next time I'm in Seattle. As soon as I stepped out of my Uber upon initial arrival, a staff member walked up to open my door and asked if I needed help with my bags. My room was comfortable in every aspect. The temperature controls worked great, the bed was very comfortable and had an adequate number of pillows, the bathroom was well-appointed, and everything was very clean. The bath towels were large, soft, and plush. The frosted door to the water closet was a nice touch for the sake of privacy if you were sharing the space with someone. The shower was not huge but it was more than adequately spacious for me. There were 2 robes hung in the bathroom (though I didn't use them). The small table and chairs near the window were convenient and comfortable to work from. The view from my room was very nice, especially during clear days when you can see the water and the mountains in the distance. The room was always well maintained after the typical morning cleaning as well as during turn down service. I appreciated the staff placing slippers by the bed and how they always nicely arranged my toiletries in the bathroom, replaced used towels with fresh ones, and even placed things on the table in the bedroom (like my charger, earbud case, eyeglass case, and so on) neatly for when I returned. The bar area at the back of the restaurant was a nice little area and had a table large enough for our group of around 8-10 to comfortably sit at while enjoying a nightcap. My breakfast the day I checked out was also high quality and my server Nathan was pleasant, timely, and honest about prep time of some items I wanted to order but was constricted due to a time crunch. In general, every staff member I encountered was pleasant, eager to help, and always smiled and made eye contact when speaking with me. All in all, I had a wonderful experience and have no complaints. This property is one of the top 2-3 Four Seasons hotels I have stayed at over the past several years. I would wholeheartedly stay here again!

Hats off and compliments to the Four Seasons Seattle staff and management! My family had a…read morespectacular experience for 3 nights as we explored Seattle prior to hopping on an Alaskan cruise. This hotel is an excellent choice for those wanting to stay in a waterfront property that's walkable to the cruise terminal as well. Though Four Seasons is not the most cost effective option for a comfortable hotel in downtown Seattle, I highly recommend this hotel based on my recent experience in June 2025. Where to start.... Location, location, location! The hotel is literally a block away from the entrance to Pike Place Market where you can spend days shopping, snacking, and enjoying the views of the water. The views from the hotel room are breathtaking as the Great Wheel (Ferris wheel) and Aquarium are just a few minutes away by foot. From the Four Seasons, we were able to walk to Chinatown in under 30 min (you can also take the train just 2 stops down) and Seattle Center where the Space Needle is located is also walkable and also accessible via monorail. The staff greets you at the door every time you enter and exit, and the lobby is full of surprises like premium coffee and tea in the mornings and a candy bar in the afternoon. Every time our room was serviced, it was done to perfection and then some. The chat function on the app was amazing as I was able to make requests and ask questions with ease. Responses were close to immediate. At the front desk and concierge, staff are also very friendly and treated us with respect and honor. They also provided great advice for food and sightseeing options close by. They never tried to sell me stuff where they would make money off of it. I could go on and on, but I have to say that my family's experience was extremely memorable, and if I could give this place 6 stars, I would. If you're looking for the optimal location for breathtaking views, seconds away from Pike Place Market, and still walkable to the Space Needle, Chinatown, the Convention Center, etc., this is it, y'all!

Seattle Marriott Waterfront

3.4

(453 reviews)

•$$$

Great hotel, Great location, Professional Staff, Excellent M Lounge!!…read more M Lounge has Starbucks coffee machine. Doesn't do lattes, but the coffee was fresh! Service was amazing and staff was helpful! Slept great in the comfy bed! Room was clean and tasteful. View was not great, but we were only here for one night! Enjoyed the shower! Pricey hotel but everything is a little pricey in Seattle!

Booked this hotel for one night. My first flight was delayed and despite everything I could not…read moremake my second one. I cannot get to Seattle . This was NO fault of my own. I called reservations who said they would allow me to move the reservation to another night for $800 and waive the cancellation fee $500. The front desk stooge said no, they would not waive the fee. So a Platinum member who always shows up, never complains literally can't get to the hotel and even partial refund. Bullshit. I will NEVER stay at your half ass hotel.

Elite Events

5.0

(8 reviews)

The team at Elite Events planned our offsite company party this December. Prior parties have…read morealternated between slightly amusing and ho-hum. This party was different. The ladies co-ordinated with the event location and when I walked up the stairs to the event space I was dumbfounded (in a good way!). The tables were set with festive settings and were right within the theme of the evening. To make matters even better they planned games/contests which resulted in small gifts for the winners. Everyone walked away with something to mark the evening but the lasting memory will be an event that was efficiently run, very entertaining and well timed. There was none of those awkward moments where everyone is sitting around staring at each other. I learned a valuable lesson that I should stick with what I know best (running my business) and let the pro's at Elite handle my corporate functions. It was far easier on me personally and also resulted in a great corporate event that in no way would I the bandwidth to plan. Bravo ladies!

I feel so incredibly lucky that Hannah from Elite Events was my wedding planner. She exceeded all…read moreof our expectations - from how excited she was about our special day, to her extraordinary design eye, to her organizational skills. Our timeline was impeccable and the most detailed I have seen from weddings I have been in. My husband and I still talk about how she was our favorite to work with across all our vendors and always put a smile to our faces because she got to know us on a personal level and brought that personal touch to our wedding. And the design day of was something I will never forget - it was stunning, classic, and she truly listened to my vision from day 1. Our wedding was a dream that I will never forget and it's because Elite Events brought everything we ever wanted to life. They will always have a special place in my heart.

Linen Sensation

5.0

(6 reviews)

I used them for my son's wedding, and they did an excellent job. Greg and his team did a wonderful…read morejob, very professional and friendly. I was very hesitant at first, but they delivered quality work and did not disappoint. Thank you, Greg, and Team!

We just had our wedding on Sunday at a beautiful venue and used this company to rent 125 ivory…read morepremium rouged chair covers! They were just lovely-added sooooo much to our dinner space. Sometimes it's tricky to justify the expense but I am so glad I did. I would highly recommend this organization. Super centrally located, easy pick up, efficient and friendly drop off! Very pleased!!

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Danielle G.

Elite 20

220

265

3 years ago

I recently had the opportunity to stay at The Westin Hotel, and I wanted to share my experience, which had both positive and negative aspects. Pros: High-Level Room Stay: The quality and presentation of the rooms at The Westin Hotel were impressive. The room was clean, well-maintained, and exuded an air of luxury. Early Check-In: The convenience of early check-in was appreciated, as it allowed us to settle into our room and begin our stay without any delays. Walkable Distance to Major Attractions: The hotel's location was ideal for tourists, as it was within walking distance to several popular sightseeing places such as Pike Place Market, the Space Needle, ferry terminals, and museums. This made exploring the city convenient and enjoyable. Cons: Misrepresentation of Bed Size: We were disappointed to find that the beds in our room were notably smaller than the two queen-sized beds we had reserved two weeks in advance. This misalignment with our reservation was disheartening and affected the comfort of our stay. Uncomfortable Beds and Pillows: The beds and pillows provided were extremely uncomfortable and lacked adequate neck or back support. This discomfort made it challenging to get proper rest, which is a fundamental expectation of a hotel stay. Hidden Charges: The hotel seemed to have numerous hidden charges. For example, the refrigerator in the room was weighted and filled with snacks, making it impractical for storing personal items. Breakfast was an additional cost, as were many other services, even simple requests such as sending items to the room. Underwhelming Pool Amenities: The pool's temperature was lukewarm, and there was no jacuzzi, which was a disappointment for those looking to relax and unwind during their stay. Room Service Quality and Pricing: We decided to try the room service one night, and it was a letdown. The pork belly sandwiches were not up to the standard we expected, as they contained minimal meat and a substantial amount of fat. At $25 per sandwich, the price seemed exorbitant for what we received. In conclusion, our stay at The Westin Hotel was marred by the misrepresentation of bed sizes, uncomfortable beds and pillows, hidden charges, underwhelming pool amenities, and disappointing room service quality. Unfortunately, due to these issues, we do not plan to stay at this hotel in the future, and we will be sure to inform others of our experiences with the hotel's amenities. We hope that these concerns can be addressed to enhance the overall guest experience in the future. read more

Eisheth Z.

13 years ago

Stayed here for our 15th anniversary. Was it the most romantic choice? Probably not. Did it make for a great homebase while we played all over downtown Seattle? Hell yes. We received an upgrade because it was our anniversary, from a "traditional" room without a view to a "traditional" room with a fantastic view toward the water. We could see from the huge cranes at the port on our left all the way to the Needle and the Science Center arches on our right, and the Monorail ran right under us. The room was nice, not thrilling but nice: we understood that the price per night we paid was more about location than the luxury of the room itself, plus that view would have made up for a multitude of issues. We found it to be very quiet. We never heard other guests in their rooms, only once or twice in the hall. There were a couple glitches in our stay. One, we had booked a package including breakfast, but we were charged for the first morning's breakfast. Two, when we ordered a late-night snack we didn't get one of the items we ordered, but were charged for it. Both of these issues were cheerfully and quickly corrected as soon as we brought it to the staff's attention and we were given extra Starpoints for our trouble as well. Lines for the front desks and the concierge could be really long, but it was a busy weekend with a full house. The food was very enjoyable. Not haute cuisine, but even at the breakfast buffet we tried one morning (which was fairly small and simple) everything was well done and of good quality. The season fruit was beautiful and the pastries especially were all lovely -- local? Their website doesn't say that they have a pool or hot tub, so we didn't pack swimsuits and never tried those :( Also, extra fee for in-room wifi? what's THAT about? We paid $250/night plus tax, and I would stay again at the price. For more, I would want more luxurious surroundings. The location is fabulous, literally a block from Westlake Center and the monorail, smack in the middle of downtown, and within walking distance of Pike Place Market, the aquarium, and a handful of theaters. read more

Jen P.

9 years ago

After reserving and receiving a confirmation for an accessible king bed room (my 13 year old son is in a wheelchair), we arrived to be told that there was "a hiccup" that caused our room to be given away. We were told we could switch in a day - or choose to keep the room we were being given since it is an "upgraded room" (and yes, all the quotes for emphasis are necessary). Our "upgraded" room consists of a barely queen sized Murphy bed, which is essentially a futon matresss on a hard slab that folds up into the wall. Aside from that the three of us are squeezed onto this thing, the frame of the Murphy bed extends on the sides (to form a couch when it's folded up?), which makes transferring our son in and out of bed impossible. The bathroom is so tight that the door to it does not even open 90 degrees - the door stops on door stop before hitting the tub at maybe 80 degrees. Our some cannot get into this bathroom to transfer from his chair, let alone be safely transferred onto the toilet from a tight space outside the bathroom door. I'm not sure what else to say or to think about this situation. My son was at check in so the person assigning us this ill equipped room for the night knew why we needed space and a normal bed. We are in danger of getting hurt managing transfers in this room, or worse - our son getting hurt. read more

Dick T.

8 years ago

Stayed two nights. I didn't sleep. I've stayed in this hotel a year prior, it was ok then. On last occasion, I had to move rooms twice. First night, some teenagers had apparently booked a room to "party" and brought a portable speaker. By 11:30 p.m., they were out in the hallways sitting on the ground using their cell phones, etc. I was moved to another room (other choice being have security come up). The next night, I was underneath a suite of drunk women who never left their room. They were walking back and forth all night yelling in drunk voices. At 1:30 a.m. I went upstairs and they could be heard down the hall as I the elevator doors opened (and their door was closed). At that point, I moved to another room. I'm 43, stayed in at least 50 hotels. Never have I asked to or needed to be moved. Hotel is ok, but it seems to me it's bit low-class in terms of how the rooms are being used. Elevator was broken or totally slow. read more

N L.

11 years ago

So disappointed in this hotel! Booked our New Years Eve reservations (an upgraded suite with the guarantee of a space needle view) over a month ago to watch the fireworks with our nine year old son from our room. Received a email this morning from the Westin - Firework Views: Due to the growing and changing skyline of Seattle, the fireworks are not visible from the our hotel guestrooms. Called the Westin to confirm this and they said there was nothing they could do but refund my reservation! Four days till New Years Eve and I know that I can't find another hotel to watch the fireworks from- THANK YOU WESTIN RESERVATION CENTER!! Now I have to explain to my son why we are not watching the fireworks in Seattle. I will never stay at this hotel ever again. read more

Leenee B.

16 years ago

Work paid the tab, otherwise I don't think I would have chosen this hotel. It seems fairly expensive and the actual room had rather old furniture and the marble/fixtures were older. I don't generally mind these little things, they can even add character, but I wouldn't expect it with this pricetag. Location is okay, it's sort of in the middle of the downtown area, so 10 min walk (or more) to anything. Pros: close to the light rail has a green program (if you decline housekeeping for a night, you get a 5$ gift certifcate to their cafe) nice location Cons: price the rooms (inside) are definitely older and lack updated furniture/lamps bathtub can be small and kinda slippery read more

K. K.

10 years ago

In LOVE with this hotel: This hotel just recently allowed me to cancel a reservation last minute, that was past cancellation time because of our emergency. I utilize this hotel for EVERY seattle stay required event. I even went to my Prom here. The hotel has accommodate every major event (room reservation wise) i had required for parties, outings and just a relaxing weekend in the city. Starwood preferred is definitely worth it! The heavenly bed collection is great, the rooms are clean and modern, and most views are great around the city, (via the north tower) I love the place, and will continue to call it almost my "second home in seattle". read more

Emma S.

14 years ago

I stayed here about a month ago or so.. and things could have definitely been better... I really liked the location of the hotel... but the overlook didn't impress me. The service could have been way better. In my opinion, many upgrades need to be done and the staff could learn a few tips on good customer service/care. I was overall happy with the room as it was clean and up to par with a nice view. All in all, the customer service completely put a downfall on my experience here. I wouldn't mind staying here again as long as those issues were fixed otherwise I will be placing my money else where. read more

Lynda

2 months ago

Well..the good: the view is amazing, the staff is warm and friendly, the hotel credits are nice, food was delicious. The bad: the blackout material in the curtain is rotting( I've added a picture), causing holes to allow light in, no sleeping late in this room, the beds are doubles and that is what we booked, not realizing they were that small,plenty of room for queens, fridge is stocked with expensive hotel stuff and no room for personal stuff. I want to give this hotel a 4 and even a 5 but with that curtain looking so ratty I just can't. I would stay here again if it was updated. read more

Shae W.

11 years ago

I stayed at the Westin in Seattle for 3 nights when I visited a couple weeks ago. I was very pleased with this hotel! Was so close to everything I needed, and loved that I was just a couple blocks from a very nice shopping mall. I stayed on the 16th floor, which was perfect, had a great view! The little coffee bar downstairs was very convenient and I went there every morning for breakfast. I even had dinner one night at Relish, which was very good as well. The beds were very comfortable, and the rooms were clean. I would definitely stay at the Westin again! read more

Drew M.

Elite 22

171

1039

3 years ago

I recently stayed at the Westin in Seattle and was extremely disappointed with the condition of the room. The curtains were ripped, the floors were filthy, there was mold in the bathroom, and fixtures were coming off the wall. To make matters worse, the safe in the room was filled with parts and not functional. On top of these issues, the hotel charged my credit card more than the amount listed on my folio and refused to correct the mistake. I would not recommend this hotel to anyone and will not be returning. read more

Razzle Y.

14 years ago

I love this hotel. It's walkable to pretty much everything I needed while apartment hunting. And if not then busable within the free zone to everything else. My favorite thing about the hotel is the kind of circular rooms. Great views from I imagine any room, giant windows, and just cool with the no harsh angles. And the beds, oh the beds they are so comfortable and heavenly. Staff is nice, nothing over the top, but nothing terrible either. Price-wise it's comprable with everything else in the area. read more

james t.

16 years ago

I just stayed overnight at the westin and i had a pretty good expeirence there. Its right in the heart of the shopping area downtown, and they have a very nice facility. i valeted my car and found out they had a detail shop in their garage. It just happened to be Mr Detail Auto Salon a company that i have gone to and liked in the past, so that was a plus. I came out the next morning after a great nights rest and my car was clean too. Highly recommend this hotel if you are staying in Seattle. read more

Meghan R.

10 years ago

Great place to stay. Very pretty view and nice customer service. The only problem is the parking because it's so expensive. I think they should be validating it for the guests that stay there. I know its hard with parking especially being the heart of Seattle but they should be more accomodating. Otherwise, the hotel is very nice and clean. Food is good as well. Will stay there again but will have to find parking somewhere else. read more

Cossette P.

Elite 18

171

378

1932

16 years ago

DH and I stayed here last year during our first visit to Seattle (we've been back twice since). Using our SPG awards, we were given a nice hotel room with an okay view (can't complain, it's free!) The lobby is beautiful and very spacious. The rooms are nicely decorated and very clean. The front desk people were very helpful. They are nicely located within walking distance to Pikes Place Market. read more

Sarah M.

10 years ago

Dinner was amazing. Had the filet and it melts in your mouth. The chef came out of the kitchen because originally i had ordered a fielt med. well, he personally recommend to try it medium for the full flavor. Glad i did it was excellent. Expensive but worth the cost for a nice dinner out. read more

kevin j.

17 years ago

Supposedly a high end hotel chain ( price wise ) with an about three stars service. I'd two stays here and both times were not lived up to its supposedly 4 or 5 stars reputation. Overall, an OK facility for this size but the service for both times were just ordinary.. read more

chris g.

15 years ago

We just stayed there this week. The room was clean, had a great view and a comfortable bed. Loved the location. Besides a stiff parking fee of $36 and charges for toll free number, we enjoyed our stay. The service was good too, especially the concierge. read more

Lois C.

121

11 years ago

This is a really nice hotel. I came here for dinner and cocktails and was impressed by the inside decor at this place. The receptionist to the host to the doorman are very nice. The lobby is spacious and fitted with nice furniture. read more

Ally R.

3 months ago

Fancy hotel with amazing views. Only stayed 1 night but it was fantastic. The staff were very professional. The room was spotless and comfortable. The location was easy to find and the amenities were great. Will be back! read more

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30 The Westin Seattle reviews that are not currently recommended

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30 reviews that are not currently recommended

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