I recently had the pleasure of using StorCal Self Storage located at 21051 Oxnard St in Woodland…read moreHills, and I can't express how impressed I was with the entire experience! What truly made my experience exceptional was the manager, Connor. He was incredibly helpful and attentive, guiding me through the storage options available to suit my needs. Connor took the time to explain the features of the facility, and patiently answered all my questions while giving me a tour showing me several units and sizes available making the entire process seamless. His friendly demeanor and professionalism set a wonderful tone from the start. The facility itself is clean and well-maintained. There was a unit available to accommodate my needs, and with the security measures in place I felt comfortable in renting from them. Although I didn't have the need they also rent U-Haul trucks. Overall, I highly recommend StorCal Self Storage for anyone in the Woodland Hills area! If you have the chance to work with Connor, you're in great hands. He truly goes above and beyond to ensure customer satisfaction. This place is a gem!

Literally the chillest storage facility ever, the units are not super far to get to like some other…read morestorages ive had. Even the upstairs ones are easily accessible with the elevator and they provide push carts. The staff is helpful and friendly and they're prices are very reasonable!! They dont have a bunch of insane fees like other places I've used. Highly recommend.

I needed to rent a small storage unit with climate control. I looked around online in my area and…read morethis location had the best price and most convenient for me. I made a reservation online for later in the week. The next day I had a staff member reach out and confirm the reservation and confirm their hours of operation. I showed up on Friday and Michelle (trainee) and Nathan (manager) were there to assist me with the reservation. They were both friendly, went over the price and details, showed me the unit, and back to the office to finalize paperwork. Everything was explained clearly and done fast. Thank you!

They made a huge mistake when I rented my storage space, and they rectified it beautifully and…read morequickly.

Tammy is absolutely phenomenal, big smile and great personality. She showed me 2 units and helped…read moreme reserve one.

Very unhappy that every Public Storage I seem to rent from will increase your rent if they record…read moreyour access code using the gate access. This particular one increased my rent by almost 30% for next month within a week of me being on-site to collect some items. It's ridiculous and extremely shitty to do to loyal customers and appears to be rampant at ALL public storage brand franchises as this practice has happened to me at least 5 times at 5 different locations.

Gloria big thank you she manages this location and has only been here a few but I have already been…read morehere a couple times for personal use, as well as moving clients highly recommend very well priced for the area only caviar is they have stairs and a small lift, not a full service elevator but her service makes up for it 5 stars all the way!

Not a bad facility overall but the freight elevator is continually broken. Sucks if you are in an…read moreupstairs unit.

Facility clean Staff friendly and knowledgeable…read more Little on the pricey side due to desirable location

Ever since Storquest took over increases are out of control. you no longer have access to the…read morestorage at night unless you allow them to deduct the payment monthly. front entrace of storage is dirty the door is kept open. I don't recommend Storquest. customer service sucks. They try to bleed you for your money. the B/S is that they try to keep with the market & yet the same unit is half the price for new customer. They suck!

I've been a customer at the Deering Ave Extra Space Storage location in Canoga Park for over a year…read moreand a half, and until recently I would have given this facility a much higher rating. The site itself has generally been clean and well maintained, and the on-site manager has always been helpful whenever I've needed assistance. My issue is with a sudden and significant change to access hours that was communicated with little notice and no explanation. I received an email stating that, effective June 8, access hours were being reduced from 10:00 PM to 8:00 PM every day. One of the primary reasons I chose Extra Space in the first place was the extended access hours. The ability to access my unit until 10:00 PM was a major selling point and a competitive advantage over many other storage providers. I called the facility after receiving the email. The manager told me he wasn't aware of the change and would need to contact corporate for more information. Unfortunately, I never received a follow-up call or any explanation as to why the hours were reduced. What makes this even more frustrating is that other nearby Extra Space locations in Canoga Park, Woodland Hills, and Chatsworth still appear to offer access until 10:00 PM. That makes it difficult to understand why this particular location is being treated differently. It's also summer in the San Fernando Valley. Temperatures can easily exceed 100 degrees during the day. Many customers intentionally use their storage units in the evening when it's cooler and more practical to move items. Reducing access by two hours has a real impact on customers' ability to use the facility. I'm not upset that policies can change. I'm frustrated that a major feature that influenced my decision to rent here was removed without any meaningful explanation, and that no one has been able to provide a clear reason for the change. If Extra Space wants to maintain customer trust, they should be transparent about why access hours were reduced and explain whether this is a temporary or permanent change.

IMPROVE CUSTOMER SERVICE!!! Had a frustrating experience at Extra Space Storage in Deering Ave…read more Canoga Park. I returned a cart I borrowed, but the lobby door was locked and no one answered after knocking multiple times. I went to the main entrance--still no staff in sight. This went on for about 15 minutes. When an employee (Black male with long dreadlocks) finally opened the door, he was rude and told me to use the main entrance next time--with attitude. When I calmly asked why he was upset, he just yelled, "Have a nice day!" Very unprofessional. I stayed polite the whole time, but the service was disappointing.

I needed local storage and found the people here being so professional and I'm very glad I use…read morethem. It was only for a few months but if you need local storage or a decent price and people who are very accommodating then this is a place that I recommend you use.

So pleasantly surprised with how awesome this storage facility is!…read moreThe manager is so nice, professional, and helpful. I called to see if they had a specific size available, drove over, saw the unit, and within a few minutes, paperwork was filled out and I was on my way! Everything was so streamlined and painless. The site is very clean, easy to navigate, and feels safe. I thought for being in such a nice area the prices would be crazy but they aren't. Great great value.

We have been storing our RV at Valley Indoor Storage since 2014. All the staff; Patty, David,…read moreChris, Bob and Sam have been absolutely awesome with impeccable service and we just love this place. Thank you Valley Indoor for always being so helpful and keeping an eye on our rig. Pam and Chuck Alterman

very Friendly service , Thank you Patty for being so helpful. I love this place ,…read more If you're looking to rent a storage unit this is the right place .

We had a small storage locker here for several years and they continue raising the rent each year…read moreto the point that it became ridiculous! They want $70 per month for a 3X3x4 locker! I found a slightly larger locker at Public Storage, just around the corner, for $15 per month. Granted that is an introductory rate, but even if they double it after the introductory period, we will be at $30, which is still less than half price! On top of that, they never answer their phones for existing customers. I had to call as a new customer to finally get ahold of them. Bad service bad pricing! I don't recommend them!

e, they have my card and bank information on file but refuse to use it! I am not in the area to go…read moreover there to pay in cash for the next week and they are informing that they will charge a late fee, although I am more than willing to pay over the phone or online right now. In addition to all of this they locked me out of unit so when I tried to put stuff in it I was not able to. They did that without warning or knowledge. These are not trustworthy people and they will do anything g they can to scam you out of money. There are plenty of other storage places where you would be working with decent management and people who will not try to overcharge you. They have also told me I am no longer allowed to rent a unit online, as the accounts clearly offer with a large button that says "add a new unit" and has the prices listed for each unit. So they charge random fees because they want to and do a bait and switch for units they offer online. Not to mention the raising prices every 6-12 months.

I have rented here in the past and just came back again. I'm transferring from another location…read moreafter being there for a few years. I need better access plus my other unit bumped the price up a few months ago after being a long time renter and always paying on time, I didn't appreciate that so felt it might be time to make a move. Stopped in the other day to size things up and the manager Dora helped me, she was patient and showed me a few units, she was great, I felt good about the situation there so I rented here again. Location is really convenient being next to Home Depot. I recommend highly.

I called this business and spoke to a man. He told me he would call me back regarding some security…read morefootage. I called back and spoke to Doris . She was very dismissive and did not allow me to speak with the man from earlier