We had a small storage locker here for several years and they continue raising the rent each year…read moreto the point that it became ridiculous! They want $70 per month for a 3X3x4 locker! I found a slightly larger locker at Public Storage, just around the corner, for $15 per month. Granted that is an introductory rate, but even if they double it after the introductory period, we will be at $30, which is still less than half price! On top of that, they never answer their phones for existing customers. I had to call as a new customer to finally get ahold of them. Bad service bad pricing! I don't recommend them!

e, they have my card and bank information on file but refuse to use it! I am not in the area to go…read moreover there to pay in cash for the next week and they are informing that they will charge a late fee, although I am more than willing to pay over the phone or online right now. In addition to all of this they locked me out of unit so when I tried to put stuff in it I was not able to. They did that without warning or knowledge. These are not trustworthy people and they will do anything g they can to scam you out of money. There are plenty of other storage places where you would be working with decent management and people who will not try to overcharge you. They have also told me I am no longer allowed to rent a unit online, as the accounts clearly offer with a large button that says "add a new unit" and has the prices listed for each unit. So they charge random fees because they want to and do a bait and switch for units they offer online. Not to mention the raising prices every 6-12 months.

I have rented here in the past and just came back again. I'm transferring from another location…read moreafter being there for a few years. I need better access plus my other unit bumped the price up a few months ago after being a long time renter and always paying on time, I didn't appreciate that so felt it might be time to make a move. Stopped in the other day to size things up and the manager Dora helped me, she was patient and showed me a few units, she was great, I felt good about the situation there so I rented here again. Location is really convenient being next to Home Depot. I recommend highly.

I called this business and spoke to a man. He told me he would call me back regarding some security…read morefootage. I called back and spoke to Doris . She was very dismissive and did not allow me to speak with the man from earlier

Fantastic sign up, clean facilities and great outgoing staff. Makes me feel safe knowing my…read morebelongings will be safely stored in an air controlled space. great option for students for the summer, which I am.

I don't usually write reviews this early in the process, but I had such a great experience touring…read moreSoCal Self Storage that it felt worth sharing. From the start, everything just felt easy. Rebecca walked me through everything over the phone in a way that was clear, thorough, and never overwhelming. Ella was amazing in person--super friendly, helpful, and made the whole experience feel welcoming instead of transactional. You can tell they both really know what they're doing and actually care. The facility itself is clean, well-maintained, climate-controlled (which I love), and feels very secure, which was a big priority for me. No weird storage-unit vibes. Super organized and well taken care of. I haven't moved in yet, but based on how smooth and thoughtful this whole experience has been so far, I feel really confident that move-in day will be just as seamless. Really appreciate how easy they've made this decision. Thanks everyone!

wilson was great, helpful and freindly. 5 stars to him, quick and very respectful aswell. Aswell as…read morehis coworker with him, both very nice people.

I moved in January and was out by the end of the month. They charged me for February. I disputed…read morewith them and my bank and received a credit from bank and a refund from public storage. My bank then removed the credit they had given me. They sent me to collections and it too a few phone calls and emails to resolve it. Now they have sent me to a new collection agency and are trying to say I did not move out in January. This company engages in fraud.

I recently had the pleasure of using StorCal Self Storage located at 21051 Oxnard St in Woodland…read moreHills, and I can't express how impressed I was with the entire experience! What truly made my experience exceptional was the manager, Connor. He was incredibly helpful and attentive, guiding me through the storage options available to suit my needs. Connor took the time to explain the features of the facility, and patiently answered all my questions while giving me a tour showing me several units and sizes available making the entire process seamless. His friendly demeanor and professionalism set a wonderful tone from the start. The facility itself is clean and well-maintained. There was a unit available to accommodate my needs, and with the security measures in place I felt comfortable in renting from them. Although I didn't have the need they also rent U-Haul trucks. Overall, I highly recommend StorCal Self Storage for anyone in the Woodland Hills area! If you have the chance to work with Connor, you're in great hands. He truly goes above and beyond to ensure customer satisfaction. This place is a gem!

Literally the chillest storage facility ever, the units are not super far to get to like some other…read morestorages ive had. Even the upstairs ones are easily accessible with the elevator and they provide push carts. The staff is helpful and friendly and they're prices are very reasonable!! They dont have a bunch of insane fees like other places I've used. Highly recommend.

US Storage in Chatsworth is a well kept, professionally run facility, with many different sizes and…read moretypes of storage. It was easy for us to go up in size when we needed to have the extra room for storage. The staff is helpful and knowledgeable. Thanks to Patti and Dave for a great experience!

Previously rented at this storage facility, restroom was always filthy, was never fully supplied…read morewith soap nor toiletries.....then there were some male tenants whom had mental illness and some would harrass women, for lack of having anything else important to do.....PATTY BITTLE IS AN OLD ANTAGONISTIC, RACIST, PIECE OF COWARDLY GARBAGE & should not be working at anyone's place of employment along with a male hispanic forgot had his name; but hopefully he's no longer working there.....this is one of the most horrible storage facilities in the state of california and the united states. I don't recommend women renting here at all it's in an unsafe, filthy area. they are extremely disrespectful and will raise the rent prices every few months with NO price lock guarantee like other storages. make US STORAGE your very last choice resort in renting at a storage and find better!

I had reservation online, when I get there after 48 hours, she said " it's not available " so this…read moreis all scam information, there is no reservation, they just playing around. They don't care abot reservation, first come first served, I had another storage with these people, I'll evacuate ASAP, don't give them damn business.

Valentina couldn't have been more helpful. She walked us through the property, showing us around…read moreas well as the security features. They have great deals available online. A+ for service!

This company cannot be trusted. They will increase your rent by 29% at a time and will not reward…read morecustomer loyalty. 29% increase is egregious price gouging! Public Storage's idea of customer retainment is the opposite of just all businesses in existence! They will keep increasing your rent despite the fact that it will reach a point where they charge more than double of what any of their competitors charge. Now they want to charge me $525 for a 10x10 unit when I can go get a 10x20 unit from several of their competitors for half of the price. And I can get a 10x10 elsewhere for less than $190 if I wanted to get another 10x10 unit. If you already rent from them, make sure to not use automatic payments because they are relying on customers that don't pay attention. This is not ok and it most definitely IS price gouging! I've paid them around $30,000 so far since I've been a customer and they don't seem to value the approx $5,000 that I've paid them every year! Loyal customers are of no value to Public Storage! You can save thousands of dollars a year by going to one of their competitors and the fact of the matter is that Public Storage does not offer anything that their competitors don't. In fact, some of their competitors do more than just charge half the price of Public Storage. Some of these same half priced units are even climate controlled, when Public Storage isn't climate controlled at their price gouging prices. Climate controlled 10x10 units at their competitors for less than $200! Every single competitor in the area costs less than half of what Public Storage costs! Be wise with your money! There are plenty of options and, unfortunately , Public Storage, does not seem to value loyal customers! You will find more value elsewhere! I guarantee it!

Jordan hooked it up!!! People should be more like him with his customer service…read more Public storage is great

We needed it when we had our house heat treated and loved it so much that we kept it till we got…read moresheds in our backyard. Mark who manages it was great to deal with. All around great experience and I highly recommend them!

Mark has been excellent from the initial time I moved my items into the unit. His professionalism…read morein answering questions and assisting with payments was top-notch. This is the cleanest and most secure storage facility that I have ever seen. The facility is well-lit and secure, providing peace of mind. Definitely would recommend to my friends about Golden State Storage.

I strongly recommend!! Great quotes and they have a staff that keeps the place clean and has…read moreprovided us with excellent customer service. She brings value to the company with how informative she is. Thank you Nan for answering all our questions and helping us. Great place so far!

They were very helpful after we discovered what mistakes had been made. I got a larger storage unit…read morefor the same amount I had already rented the smaller one for.