Dr. Long and his staff are the best. I had an urgent issue they were able to address immediately…read more Great communication through out the entire process and excellent follow thru after the procedure. Highly recommend.

I have been to Dr Fong's office multiple times in the past. This latest time was to have a few…read moreteeth extracted and receive implants. This was the first time I had implants and so I was a little nervous. Dr Fong and his staff were very patient in explaining billing and the procedure itself. I knew what to expect with every appointment and given clear instructions on after-care each time. In the future I plan on having additional implants and without hesitation, I will be going back to this office for that procedure.

I am writing this on my teenage son's behalf after an exceptional experience at Sacramento Valley…read moreDental Specialists. We specifically researched and decided on Dr. Dana Jensen, and he lived up to his reputation. Dr. Jensen is professional, amazing, and soft-spoken; he explained everything clearly and answered every question we had regarding the procedure. The efficiency was incredible--he removed two fully erupted top wisdom teeth and two horizontal impacted ones in less than 40 minutes under general anesthesia. The recovery was just as smooth; my son was pain-free by the second day using the provided ice pack and post-op instructions. The prescription was sent directly to the pharmacy, making the whole process seamless. His recovery was so fast that he was able to attend his first year of college just three days after surgery! I also loved the office layout, which includes a discreet side door to wheel patients out to the car. Tarah, the receptionist, was a pleasure to deal with and clearly explained our insurance coverage. I've also had the pleasure to deal with Nora (over the phone) and she was a sweetheart. While they require an appointment security fee over the phone, it is applied directly to the procedure. From the text reminders to the expert care, we are so glad we chose Dr. Jensen!

While on vacation I started experiencing extreme sensitivity and a throbbing sensation on my bottom…read moreright wisdom tooth (32). Upon returning from my trip, I scheduled an emergency appointment with Luc Dental Care. An x-ray confirmed a large cavity in my wisdom tooth. I was immediately referred to Sacramento Valley Dental Specialists for a tooth extraction. I spoke with a friendly representative at Sacramento Valley Dental Specialists who was able to schedule a next day consultation and oral surgery. The following day I arrived to a group of friendly employees at the front desk that greeted me. Since I filled out the intake form prior to the appointment, I was only seated for two minutes before being ushered to the back. An employee took my blood pressure, administered an x-ray, and informed me that the surgeon would be with me shortly. Shortly after Dr. Fries entered the room and introduced himself. He gave me an overview of the procedure that would be conducted, asked if I had any questions, and then started a short video that informed me about post-extraction care. After the video concluded, I was ushered to another room where Dr. Fries and an employee began administering the local anesthesia. Roughly 10 minutes later, after confirming that the anesthesia had kicked in, Dr Fries began the procedure. Throughout the procedure Dr. Fries and the employee did a great job of communicating what was happening (the wisdom tooth was very stubborn in coming out) and verifying that I was not in pain (although there was slight discomfort). Three days later, strictly following the post-extraction rules, I have no pain (thankfully)...thank you Dr. Fries and the rest of the Sacramento Valley Dental Specialists team!

Very friendly service and great service. The dentist is very good with getting the wisdom tooth…read moreout,

Don't believe the testimonials or reviews on their website. They only pick the ones they want…read moreposted. Never seen a business able to do this. But, in the word. Terrible. If you enjoy pain and a obnoxious dentist who cares nothing about his patients this is the place for you. You may be able to save a few dollars but I guarantee whatever you save you will wish you went somewhere else. Worse dental experience by far i ever had. Good luck if you choose this place. FYI. Office staff is great and they seem to have the latest equipment so that was a plus but the horrible pain i dealt with over a year of going there was definitely a horrible experience.

Our family has been going to this office for over 30 years. When Dr. Fenton took over the office,…read morethe transition was seamless. Our family tends to have unusual dental emergencies that often happen at night! Last week, my 86-year-old Mom had an accidental fall while volunteering at a local hospital. Laguna Vista Dental got my Mom in immediately to evaluate the extent of the dental damage. They found an amazing orthodontist to handle the repositioning of 6 of my Mom's front teeth. They also stayed until after closing to ensure that they could mold a piece onto the front tooth that broke. Dr. Fenton's calm and caring demeanor, as well as that of the entire staff, made a traumatic event less stressful for both my Mom and me. I have always been pleased with their service and attention to detail, but I am even more impressed by their attention to the emotional needs of their patients.

Expensive- WITH INSURANCE! Return Visits usually a month or two out from original appointment!read more

OMGOODNESS! It's been a LONG time since my last review at Laguna View Family Dental!…read more I have been a patient here for about 14 years now. I'm a big baby and for some reason, dental was my least favorite place to go. ;) I have found Dr. Leo Townsend, DDS to be very professional and gentle! All of his staff are knowledgeable and friendly as well. The entire staff works as a team and are like family. I have my teeth cleaning and exams done regularly. From time to time, I am embarrassed to say they find those pesky little cavities!! My insurance covers most of it and I am out of pocket for a few dollars. Now, when they find something forming with their high tech gadgets, I do not wait. When you wait, and after time it becomes an emergency, that's when more work is needed. This office offers much more services than I've used. There's implant restorations, Invisalign invisible braces, pediatric dentistry, and more. The office is very serene and sterile. All of the staff are friendly and welcoming. I highly recommend Dr. Leo Townsend!

Its been 3 long years since I have seen the Laguna View Family Dental Team. They welcomed me back…read morelike I have been on routine visits. I always feel welcomed and I love going to the dentist, especially to see Dr. Townsend! Hands down one of the BEST Dentist's I have ever come across. During my visit, I got to see a lot of similar faces I remembered! I received a routine cleaning by their dental hygienist, who is one of the best out there! Dr. Townsend came over after my cleaning and we caught up real quick! He's such a professional and can be personal where he truly cares for his patients. He gave me options of what procedure I need done and the "what ifs" scenarios. I truly appreciate how honest he can be and doesn't sugarcoat anything. He thanked me for coming back in and made me feel like Im part of the team/family. If you're new, make an appointment! Read all my reviews! This team is worth the time!! Super friendly and professional!!

Husband had full implants done, went very well. They were very professional, extremely helpful,…read morewent into full detail on what to expect, how long everything will take, and when one didn't heal properly they took care of it and we couldn't be happier!

I totally regret coming here for my implants…read more Too many problems to list. Currently it's my final delivery, it doesn't match the prototype I signed off on. The bite is off, they've drilled it down twice. The second time they broke a piece off, smoothed it out, then put 2 new fillings in the screw canals. The fillings fell out within an hour of me leaving. They don't respond to my voicemail so I sent an email. Two weeks and still no response. My prosthetic feels terrible in my mouth and they don't seem to care. Its not what I'd expect for the high price i had to pay. More pieces at the missing fillings site have broken off. Some of the staff are nice, but I totally feel ripped off. Where do I go to file complaints? Consumer Affairs, I guess.

NEVER GO THERE. Not only did he mess up my teeth he literally walked out and told his assistance to…read moretell me to go to another dentist, cause he did not want to continue to work on my teeth because I cried and yelled, which I did because he messed up my Teeth. I even told the people in the waiting room that they better leave before they mess up their teeth as well and they did.

Horrible Dennis! Don't go there. He was so rough cleaning my teeth and he didn't even do a thorough…read morejob. There was no consultation and he was rude! They practically choke me on water too!

This place is a top tier! I was referred by a coworker after recently moving to Sacramento, and I…read morecould not have had a better experience. The office is very well designed, modern and clean. My hygienist Bettina was awesome and made the whole experience really great. They have lots of high end equipment, and put a lot of thought into the patients experience from start to finish. I hadn't been to the dentist in two years, but now I'm excited to come back!

From the moment I walked in, I felt relaxed and welcome. I've felt anxious about going to the…read moredentist as an adult, but the care I received and the way I was spoken to melted away an anxiety I had. They use modern equipment and make sure to break everything down to you in terms of what they'll be doing, showing you what they see, and any recommendations they may have.

I've been with them for a couple of years now. Trevor is a very friendly and approachable office…read morepersonnel! Douha is a very friendly hygienist. I trust her with my teeth! She is kind but also very competent! The office has been very faithful to call me before appointments to confirm and answer questions about payment.

Three attempts to schedule to have my son's wisdom teeth removed, never would call us back. They…read moredon't even have a regular oral surgeon. They have one visit, once per month. I would recommend avoiding this business, clearly they are in the business of high volume, with no interest in patient care.

My 1 star rating is solely for how the office and billing is handled. The procedure itself and the…read moreoral surgeon was great. The office told me my insurance would be accepted but they didn't submit a pre-treatment authorization so when I arrived for my surgery, I was required to pay the entire bill up front and then get reimbursed by my insurance. I was not told I would be paying the full balance (roughly $5000) up front. The office said they would submit my claim and I would be reimbursed in 2-4 weeks. So, I paid the full balance because I had no other option. After a month, still no reimbursement. The office said my claim was lost when they submitted it the first time so they resubmitted it. Another month goes by and still no reimbursement. The office submitted my claim a 3rd time. Then the office told me to contact my insurance about the claim, which I did, and my insurance stated they sent a check to the office 2 weeks ago. When I informed the office about this, they said they didn't receive a check. I called them the next day after verifying the date and amount of the check and the office said the check was with underwriting. I then contacted my insurance company again and their records show that the check they sent the office was cashed 3 weeks ago. Then, when the office told me they had my check, the amount of the check was less than the amount my insurance sent the office. Also, the office needed me to email my correspondence with my insurance company to verify what I was saying. I continued following up with the office and stated I would come down to the office to clear this up. Finally, after nearly 9 months, I received my reimbursement in two separate checks even though my insurance sent one check to the office. Interestingly, the amount of the two checks combined was more than the one check my insurance sent them so I ended up getting a few hundred dollars more than expected. No, I did not inform the office of this because I think they were trying to not pay me what my insurance reimbursed me and ended making an accounting error in my favor. This office has suspicious billing practices and I will never go to them or refer them to anyone even though the procedure was fine. They have offices throughout Sacramento and I went to the office in South Sacramento. There are plenty of other oral surgeons to choose from

I had to write a review because of how good of an experience I had. I was extremely nervous taking…read moreout my wisdom teeth...but I worked myself up for no reason. Dr. Fouladi took out my teeth & I only had minimal pain and zero swelling!