N&C recently fixed a 60 year old watch for me because the stem broke off and it wasn't keeping the…read morecorrect time. They were fast and the price was not expensive compared to other jewelers in town. I could not be happier!! I know they did a great job because I had another jeweler in town try to fix the same issues a few years ago and it was always running slow. I bought my wife's engagement ring and both of our wedding rings from Nabig 18 years ago when he worked at another shop in town and we will always go to N&C for our family Jewelry purchases. It's not just a store, it's a relationship with friendly people that you can trust.

A big shout-out to the amazing staff of N&C Jewelers on Quimby street. They have fixed my…read moreengagement ring and Tiffany necklace for a very reasonable price. Carmen and her team couldn't be nicer and more professional. I will definitely buy my next piece of Jewelry from N&C.

Professional and helpful! This company was a pleasure to work with. They completed a large order…read morefor us in a timely matter and communicated each step of the way!

STAY AWAY!! IF YOU HAVE ANY INTELLIGENCE, STAY FAR AWAY! I…read morewent in to discuss a custom job and, at first, was pleased with Ross' attention to my needs. However, just as we were completing the discussion about how the project could be approached, the older man indicated to Ross that Ross had other things to do. Since Ross had been patient and attentive for just over 15 mins., I was not disturbed and began to pack my belongings that had been brought to provide insight to the project. Then, Ross made a comment that seemed a bit rude to me with regard to me taking my items with me. Since there still were decisions to be made about the font, I had planned to return with whatever materials would be needed, but I gave the benefit of the doubt and agreed to leave my articles. An edginess began to become evident in Ross, but I agreed to a price and left a 50% deposit. I praise God that, as I was driving, I began to become uneasy and immediately called the business while driving, spoke with the older man since Ross was on another call, and explained that I did not want Ross to do ANYTHING until I contacted him. This occurred on a Saturday, the business is closed on Sundays & reopened at 10 a.m. on Monday. Late Saturday, I continued to feel uncomfortable with the treatment I had received &, at 10:10 a.m. on Monday, I arrived at the business and informed the older man (only he was there) that I wanted to wait on the project. Since he could not find his copy of the agreement, I provided him with mine. He refunded my deposit and proceeded to crush and discard the receipt I had given to him. When I told him I wanted it back, he asked why. I told him it was mine & I had something on the back of the receipt. So, he retrieved it out of the trash, took my sticky note off of the back & handed it to me. There was almost a physical skirmish there as he tried to keep my receipt and I struggled to take it back. When he told me he needed to note that the deposit had been returned, I was willing to allow him to do that but he grabbed at it before I gave it to him as he ripped a piece of it from my hand. At that point, I told him the receipt (what remained in my hand) was mine and he could not have it, as I immediately left. As I drove away, I SERIOUSLY CONSIDERED FILING AN ASSAULT CHARGE, which that was!! Be very leery of Ross AND, especially, the OLD MAN. At the end of our discussion, Ross seemed to be deceptive. The old man clearly is DANGEROUS. I absolutely felt I was in physical danger. I continue to thank God that He laid it upon my heart AS I DROVE AWAY ON SAT. to cancel that transaction. My advice to others: STAY AWAY. I plan to take my business to a reputable merchant and never return to West Hudson Industries. Just as a note, the older man spoke with a slight accent, and may be an immigrant. Perhaps that is the way they treat customers in his country. It is not the way business is handled here.

easy, clear communication, knew exactly what to do and it came out beautifully. I wanted a small…read moreintricate design and he was able to do it effortlessly.

Jay is awesome! His work is meticulous and beautiful! I was so impressed with the quality of the…read moreengraving. The font he used matched perfectly to an old font already on the item. It was beautifully bold and clear, and the engraving was very neat. I also appreciated how helpful and accommodating he was. I would highly recommend this business to anyone looking for professional engraving services.

This place is absolutely amazing! When I first called this place it was great customer service from…read morethe beginning. I drove to Westfield and showed him my luxury bag. He pointed out things I didn't even notice and said he can have it ready in two months. It was less than a month and my bag looks brand new. I'm more than satisfied with the work. Thank you so so much!

This place is a gem in downtown Westfield! A zipper on a jumper that I really wanted to wear for a…read morebirthday party was snagged beyond what I could do to fix it. As soon as I realized this, I knew that this was the place to go. Although they were a tremendous help in repairing a zipper on my luggage a couple of years ago, I was still a little apprehensive because I'd never taken a clothing item there before. I am so glad that I went anyway! Not only were they able to fulfill my request, I was a bit pressed for time and it was still ready sooner than I expected. The service is always straight-forward and efficient. The process is seamless from drop-off to pick-up. I really appreciate that!

This business reupholstered a bench for our house . My wife wanted this…read more completed for a party. The store stayed open an extra hour and completed the bench for our annual St. Patrick's Day . The bench looked great and my wife was very pleased . Their workmanship was top notch. This is a great and caring business . I would wholeheartedly recommend this fine shop .

I had a small (but a bit complicated) job: reupholster some barstools. They did a really nice job…read more Pricing was very fair. In fact, far more reasonable than anybody else I contacted. Only reason I wouldn't assign 5 stars is because it took a lot longer than I expected (or they estimated). Would definitely use this business again.

I brought in my own hat to be embroidered with my own design. Design doesn't fully match the design…read moreproof that was sent. The blue in the rainbow gets covered by the purple, and the arc in the rainbow got smooshed. I know I had a detailed design, which was my error, but I wish it could've looked more like the proof. Heads up for any newbies like me: it took about a week to get a digital design proof, and then another 4 days for it to be complete. Not complaining; just stating the timeline! Comms via email were very timely and I found them informative on the process of embroidery (stitches, colors, etc). Next time I won't choose such a complicated design, but I'm glad they were able to pull it off!

Purchased 3 shirts Get It While It's Hot, Rusty Anchor, Butter Queen via Etsy…read more Butter Queen (which by design had two blocks missing from the banner on butter queen and looked like a big mistake, my fault for not catching that) and Get it While Its Hot both had flaws in the printing. A blotch in the BQ and pretty noticeable crease in the Get While Shirts. I contacted the shop and this the response. 'We can do a reprint or a partial refund, but I would say to keep in mind that these are hand printed and not always 100% especially with printing on dark colors,' So pretty much a crap shoot if you order a dark t-shirt and want a proper product. That was on the 12th and since I needed them for an event,requested refund and yet to hear back. $60 for 3 shirts, two flawed. I'd never do business if you have to rely on lighter colors of fabric to get a correct product. pfff

Thieves ---- Took my watch for battery and they switched it for a damaged version of my watch…read more They gave me a scratched watch with the face of the watch chipped. Stay away, they are thieves. Tried to tell me how he polished my watch. Don't go here, make sure you take a picture with your serial number if you do!

zero stars of I could He the Manager, ripped me off, said…read morenothing was wrong with the watch then proceeded to close it and charge me the fee!! I was so mad couldnt even speak, I couldnt tell him to forget it and reopen it cause then He will charge me again right!?!?. Dont come here. So hard to find honest people seems like people just want to scam you and make a buck just because they think you have money based on the watches you bring in for repairs or battery replacement.

I've been coming to Rocco's for years and love the quality of the work he does. Just resoled a pair…read moreof my husband's work boots and fixed the heel on a pair of my dress boots ("The other heel looked a little loose, so I fixed it for you, so you wouldn't have a problem later.") That kind of attitude is WHY we keep coming here. I just found out that he also cleans UGG boots too. He recently "moved" his shop from number 148 to 98, but is still in the same strip mall, just a bit father down than before.

Well I wouldn't recommend this business he was trying to fix shoes that weren't even repaired as he…read morewas pulling them apart be OK kind of arrogant as well