So if you buy a service contract from them for a non-Hyundai used car, you will have and impossible…read moretime getting help. It took 4 phone calls to get to someone that was helpful and ultimately the contract isn't worth it. Service is where the stars come from because those folks are always hospitable and I like how the estimates and work are provided. They of course try to add on a crap ton of extra stuff and I nearly paid $700 for $400 work because of the extras. I'm glad I have a friend called Reddit to help me with information. Of course this is typical of dealerships but it's still annoying. It's the only large dealership in Kyle, but it's very likely I wouldn't buy another car from them again.

A little high pressure. Also, said there was something wrong with my trade-in vehicle that was…read moreabsolutely false. Low-balled on trade-in allowance while charging full MSRP for new vehicle.

This is a review from someone who has had three different car loans with them over 10 years. I'll…read morestart with the positive. If you want an easy way to get approved for financing and a car, this is the place. However, don't expect any good customer service or loyalty to its customers. They have an option where you can make part of the down payment delayed, and I had to use this option. I had to be a little late on the down payment, and they turned the car off, and it sat in my driveway for 4 days, knowing that Uber is the only way I can make money, and I could have made the money if they had just turned it back on, but they refused to, and it did nothing for 4 days. I told them my only income was from Uber, and they really didn't care. It was almost as if they purposely wanted the car back to resell it. Keep in mind, this is after having three different car loans with them, and it's sitting in my driveway for 4 days, and they were very unsympathetic. Overall, I don't recommend them.

I have bought several cars and trucks here, And I have to say that management has gone to crap…read more we have been lied to and ripped off and I am talking bold faced lies!!!! never again this one Im taking to ken Paxton. thats how corrupt what happened to us is.

30K Service this morning on my Ford Ranger. My Service…read morewriter was Matt Seals. Exceptional Customer Service. Replaced Engine & Cabin Filters, Synthetic Oil & Filter change. Tires rotated, wipers replaced & car washed! Leif Johnson Ford in Buda sets the standard for Efficient, Quality Service performed in a True & Trusted manner. Service coupled with Genuine Friendliness one would expect...right here in Buda! Thank you Mike Rodgers & your crew for taking good care of my vehicles & being Neighborly! Jim Palladino CWO3 USN Ret.

DO NOT PURCHASE A VEHICLE! My daughter bought a 2020 Expedition limited on 3/16/2026. The engine…read morelight turned on and the ford app. sent us a text on 6/5/2026. She took it into Leif Johnson and now they are telling her that the transmission needs to be replaced and it needs a catalytic converter! Zac Krischke the internet manager just informed them that they will buy back the vehicle but will be upside down 5k. Why would they sell a vehicle that is going to break down within 2.5 months? Warranty was bought but doesn't cover the catalytic converter!!! They are selling JUNK to hard working customers!!! Look elsewhere if you are looking into buying. They deserve no stars!! Plus they want me to purchase another lemon! How crazy is that!

they have horrible cars there please do not go there. I have my car for about three days and it…read morebroke down on me and now I don't have a car and I'm stuck paying 10,000 which I'm not going to pay and I'm going to sue them for wrongful doing of vehicles. They are a scam they just want your money and they'll try to hold it for 30 days so you cant get your money back. I repeat, do not go here they just went bankruptcy, and if they do plan to open again I'm warning you guys don't go here

Went to make the final payment and the guy in charge started pointing his finger at me and got rude…read morebecause I asked why I'm told something different about our contract every time we come in. And no none of what I was told is in the contract.

Bought my Jeep Liberty here and they are great! Daniela was very patient with all my questions…read morebecause it's my first car, Gabriela is great with inspections and this is why I'm giving them a 5 star review!

Great car buying experience !!! We decided to trade in my daughters Ford Fusion for a Jeep. The…read morefolks here are very friendly and professional. They offer a no hassle and no haggle car buying experience. I got top dollar for my trade, and the financing was a breeze !!! I did most of the paperwork on-line. Then drove down, test drove the vehicle, finalized the deal and the paperwork, and drove the new vehicle home. Ask for Edson Miranda !!!

They failed to address any issues and ghosted me. Do not buy here. I only wanted them to pay for…read morehalf the detail and half of the services that were due. They failed. Truck was extremely dirty and mud was caked in the undercarriage, in the airbox, and the motor compartment. Oil was old, air filter clogged with mud, debris, and oil. If they did a vehicle inspection, as they say they do, you would never see a filter like this one. The inside was clean on the surface, but every nook and cranny hides red dirt, which is clearly visible when you see it in person. Their photographer earns his money, because you can't see anything in the pics. They sell vehicles without inspecting or servicing them. Honesty is not a catch word here, Volume is. Never buy over the internet. I won't again. I bought the warranty, but I keep hearing that it's worthless on a used vehicle, as they seemingly deny each and every claim. Edit: still can't get all the mud and sticks out of undercarriage

Allen and Spencer made what could have been a stressful experience completely effortless. From the…read morevery beginning, they were honest, transparent, respectful, and never made me feel pressured. They treated me with kindness and professionalism every step of the way. I was selling my late mother's vehicle during a difficult time for my family, and unlike other dealerships, they didn't try to take advantage of the situation. They were fair, straightforward, and did exactly what they said they would do. Allen and Spencer, from the bottom of my heart, thank you. Your integrity and compassion didn't go unnoticed. If you're looking for a dealership that values people as much as the transaction, these are the guys you want to do business with. I wouldn't hesitate to recommend City Limits Subaru to anyone.

I bought a new 2024 Subaru Outback from here, because there was finally a dealership in my area…read morethat could service my car. The purchasing experience was fine. But today I went in for an oil change and left feeling totally scammed. When I approached the advisor, he said, "we think your car is out of alignment." I said, "How in the world could you know that? You haven't even looked at it yet!" He said, "we have speed bumps with sensors as you're coming in to the service bay. It says it's slightly out of alignment." I said, "REALLY? I actually couldn't decide which bay to come in to so I ran over them at an angle." Slowly, I might add. He basically said they'd check it and if it didn't need an alignment they wouldn't do one. I said, "Well, can you come talk to me and show me the numbers?" He said, "No, we only have one machine, and if we stop and talk to people it holds up everyone else. We'll give you a before and after so you can see there's no funny business. If it does need one, it'll be $170." I stood there, totally feeling like I was being upsold, but finally said, "Okay." He was pressuring me to make a decision right then and sign the authorization form. Interestingly enough, on the final invoice it said, "Customer states perform 4 wheel alignment." No, I NEVER said that. I reluctantly signed something saying they could do it if it really needed it because he said they couldn't stop for three minutes and come show me the numbers. I was sitting there, a 90 second walk from the diagnostic area, waiting. Upon further research when I got home, I learned that the detection systems, "Hunter Quick Check Drive" (or perhaps knockoff from a competitor) are explicitly marketed to dealerships as a profit tool. Hunter's own marketing states, "wheel alignment is the most profitable dealership service" and pitches the system as a way to "gain profits and revenue" by scanning every car that comes in. Their website says, "Don't lose out on hidden alignment opportunities!" Does that mean City Limits got it solely for that purpose? I have no idea. Can the dealership claim that what they did was above board? Of course they can. And they will. But I definitely felt strong-armed into signing off on something I wasn't convinced I needed. My bad for caving. To get some perspective I talked to another service advisor from a different team, and he explained that two of the numbers were consistent with a real, but extremely trivial deviation -- the kind that's genuinely plausible from an off-angle pass over a sensor pad, and also the kind that most shops would consider a rounding-error fail rather than a "you need this now" issue. Those two numbers "failed" by nearly the SMALLEST measurable margin. There was one other number that was more significantly "off," and he said that probably couldn't have been skewed by the uneven pass over their laser speed bump. However, even that number wasn't in any way dangerous, and the abnormal wear pattern on a tire would take thousands of miles to show, not hundreds. In other words, it probably needed to be aligned at some point, but it definitely wasn't urgent. Know how long it took that guy to explain all this to me? About 45 seconds. And if I had known what he told me, I would've skipped the alignment for now. But City Limits opted not to tell me any of that. They pressured me and made a sale. Beware of this tactic and don't let them scam you. Take your car somewhere else to be evaluated if they tell you that you need an alignment before they've even laid eyes on it. Shame on you, City Limits Subaru. These "profits" aren't worth it if you gain them by withholding information from your customers and pressuring them into services they could easily put off for a time. Today certainly destroyed my faith in you.