Thought I'd support out neighborhood mechanic, but it was a mistake. Dude talked down to me, gave…read moreme a quote $700 more than our family mechanic- over $1,000 for a basic tune-up, not including the $189 diagnostic scan. I called ahead and requested to pay over the phone since I was walking my reactive puppy to pick up my vehicle but he refused stating that they are all "dog people." Dude was printing up a receipt and attempted to up charge me $7. He acted surprised as if the something was accidently added to my bill. Being a single female I felt taken advantage of. I try giving people the benefit of the doubt, especially since covid, but this guy surely was a scammer. All this bs at the counter while my puppy barked and lunged at all the "dog-people" there. Super awkward and untrustworthy experience. Would not recommend to anyone.

BEWARE !!!!! Auto mechanic @ Jolene's took my 1996 Toyota Camry for a test drive ... after my…read morehaving dropped it off for the third time for a/c repair which never got repaired ... and wrecked my vehicle. Adjuster declared my car a total loss. Now, I've incurred out-of-pocket costs for body shop repairs; rental car; and DMV costs!!! TAKE YOUR CAR SOMEWHERE ELSE!! This car had never been in an accident over the last 27 years and one of their mechanics wrecks my car within a 2-block radius of the shop?????? Unheard of!!!!

I cannot give these guys enough stars! Phenomenal service and more than fair price. Incredibly…read moreknowledgeable and high performing staff. Efficient, annnnd they even gave me quotes for other repairs that cannot be beat. I'll be coming here for all my automotive needs.

The service and workmanship is outstanding. We have taken our cars there two times. Once for body…read morework and once for front end and brakes. K&H service was fast, courteous and professional. We had estimates from Ron Tonkin and K&H saved us hundreds and hundred of dollars and did fabulous work. I highly recommend this shop for your mechanical needs. At this time they are not doing body work, but the work they did in this category, they went above and beyond.

Saved Me and My Vehicle: I can't say enough about the front…read moredesk, Dan and his associate. I was traveling from Idaho coming through Portland and my car was burning oil and loosing power. I came into Ken's Van Damme's late in the morning, the employees were very busy, with a busy schedule. The men at the front desk listen to my problem with the car, even looking over some paper work I had on some issues about the car. They were so polite and professional. I was traveling alone and after hearing that, they made it a point to fit me into their busy schedule and fix my car, they even gave me a AAA discount. I feel they were my angels. Now, I can make it back to Idaho. If you ever want a reputable, reliable mechanic shop, I would definitely take your car to them. My car now runs fabulous. I would give them 10 stars, mostly for being so trustworthy, professional. Janet Riegel

I Took my daughters car there to go over a clutch issue because i didnt have the time to do it…read moremyself (im aslo a tech) and she needed her car asap. I explained to them in detail what i had done, and what parts i had replaced. Their idea was to replace the same part i did instead of diagnosing the entire sysytem to pinpoint the problem as a shop should...so they call me up the day before pick up to inform me that the problem isnt the part i replaced (big suprise) and low and behold they want another 1400 to crack into the actual problem, and that i just basically paid them 1300 to babysit my daughters car for a week. Instead of diagnosing the system they just threw parts at it...not a good look fellas...so when i get her car back i will go over the lil "easter eggs" i hid to see if it was put back together correctly (i know it wasnt) becuase there should be supplements...my advice is pay those techs better so corners dont need to be cut...and yall wont get put on blast for this type of work...

The radiator hose split in our 2014 Subaru Outback while my wife was driving it and thankfully this…read moreshop was nearby! The team got the upper radiator hose and the antifreeze-coolant replaced while I waited. I really appreciated them immediately helping us out even though they were clearly busy with other vehicles and it was right at the start of their lunch break! That, and the price was incredible, too.

I can't express enough how thankful I am to have found one of the last honest mechanics in…read morePortland. This place is absolutely amazing. The new name is Portland auto clinic. It is absolutely the best shop to go to in Portland. I took my Subaru there with a problem with the cam sensor. They got it all figured out the place I took it to in Portland, which will rename nameless insisted that it was a $3000 job and what I was asking to do was just remap the ECM at the dealer near Burnside I'll say told me that that was impossible that my ECM had the burned in memory that could not be erased from the trouble light being on. I insisted to do what Gary's automotive Portland auto clinic had told me to have done instead of the $3000 work that that dealer told me that I was gonna have to pay but thanks to Portland auto clinic otherwise known as Gary's automotive they saved me $3000 actually they saved me $2803 cause I had to pay their $200 for the ECM remap I'm gonna take my Subaru there for the rest of its life savings of $2803 is just enough to never go anywhere else. Can you believe that they saved me? They were honest they were quick with the return, they were very knowledgeable more knowledgeable than the dealership of Subaru. I would've been ripped off if I hadn't of gone to Gary's automotive otherwise known as Portland auto clinic before I took it to the dealership. The only reason I had to take it to the dealership to have it flashed is because only dealership dealerships have the tool. It's amazing. What a little bit of time and investment into a great honest shop will save you. please visit Portland auto clinic otherwise known as Gary's automotive before you go anywhere else trust them I did and I saved $2803.00 you can too. Have a good day thank you guys. I'll have pizza soon.

The best in the Northwest! Just did a fast and efficient repair job on our Subaru. When I went to…read morepick it up. He had researched and found that there was a recall and had printed out the recall notice and all the information necessary for a complete refund from Subaru for all the work that Scott had just done. Thank you! rk

Excellent service, cannot recommend highly enough. Has always repaired our vehicles first time,…read moreevery time at a fair price. Scott puts the service in customer service.

I called the shop to schedule a service appointment, and they informed me that they don't work on…read morevehicles older than 20 years. Pretty lame if you ask me. I wanted to take it to them since they're only a few blocks from my house, but they don't want my business. Oh well, it's all about what's convenient for them, not me, right?

I've been taking my family cars here for a couple of years now after receiving a recommendation for…read morethem from a friend. They are the best! Brandon, who works the desk, is always nice, and explains any issues that need to be taken care in great detail. They will never try to pressure you into service that you don't need (like so many other auto shops do) and are fair with their prices. I would 100% recommend them without hesitation!

We had a minor issue and they were very reasonable about price and time to fix. I would recommend…read morethem for any repair.

great service gets it done right reasonably priced great customer service and fast responseread more

I've taken my vehicle here a couple times now. The employees are friendly and take the time to…read moreexplain things and answer all of my questions. The prices are affordable and you can count on the staff to be honest and respectful. If you haven't tried them out, you're missing out. They're also an AAA auto repair facility.

I took my 2007 Toyota RAV4 in for diagnosis because it had a cylinder 4 misfire. I was charged…read more$156.00 for scanning the check engine light. I was also charged $143.56 for spark plugs, even though the same set can be purchased on Amazon for about $100. In addition, I paid $124.80 for labor to remove and replace the plugs. Overall, I feel their prices are quite high. Although this was my first experience with them, I will say that their technician seemed very genuine and clearly knowledgeable about his work, but the service is definitely expensive.