I continue to be amazed by Danny's excellent, knowledgeable and so reasonable work. It's been over…read more30 years now, and I dread the day he retires. I hope it's a long way off.

Big shoutout to the people working there. Went in last minute after work to get brake pads replaced…read morewithout an appointment and they did the job in 2 hours! Replaced all pads and resurfaced all 4 rotors for a great price on my Infiniti.

I've taken my vehicle here a couple times now. The employees are friendly and take the time to…read moreexplain things and answer all of my questions. The prices are affordable and you can count on the staff to be honest and respectful. If you haven't tried them out, you're missing out. They're also an AAA auto repair facility.

I took my 2007 Toyota RAV4 in for diagnosis because it had a cylinder 4 misfire. I was charged…read more$156.00 for scanning the check engine light. I was also charged $143.56 for spark plugs, even though the same set can be purchased on Amazon for about $100. In addition, I paid $124.80 for labor to remove and replace the plugs. Overall, I feel their prices are quite high. Although this was my first experience with them, I will say that their technician seemed very genuine and clearly knowledgeable about his work, but the service is definitely expensive.

After 3 other mechanics incorrectly diagnosed the problem with my jeep, I took it here -- David…read moreidentified the actual problem and explained exactly what was causing it. I will be taking the jeep to Thomas Automotive for all work in the future.

I have been going to Dave at Thomas Automotive for the past 5 years. This is a man who is the model…read moreof integrity. He is someone you can always trust to get the job done well and affordably. He has even helped me when I was in the market for a used vehicle, he was willing to look over any vehicle I was considering purchasing. He gets the work done quickly and always makes room in his busy schedule to work on my cars. Strongly recommend this superstar of a mechanic in NE PDX!

Saved Me and My Vehicle: I can't say enough about the front…read moredesk, Dan and his associate. I was traveling from Idaho coming through Portland and my car was burning oil and loosing power. I came into Ken's Van Damme's late in the morning, the employees were very busy, with a busy schedule. The men at the front desk listen to my problem with the car, even looking over some paper work I had on some issues about the car. They were so polite and professional. I was traveling alone and after hearing that, they made it a point to fit me into their busy schedule and fix my car, they even gave me a AAA discount. I feel they were my angels. Now, I can make it back to Idaho. If you ever want a reputable, reliable mechanic shop, I would definitely take your car to them. My car now runs fabulous. I would give them 10 stars, mostly for being so trustworthy, professional. Janet Riegel

I Took my daughters car there to go over a clutch issue because i didnt have the time to do it…read moremyself (im aslo a tech) and she needed her car asap. I explained to them in detail what i had done, and what parts i had replaced. Their idea was to replace the same part i did instead of diagnosing the entire sysytem to pinpoint the problem as a shop should...so they call me up the day before pick up to inform me that the problem isnt the part i replaced (big suprise) and low and behold they want another 1400 to crack into the actual problem, and that i just basically paid them 1300 to babysit my daughters car for a week. Instead of diagnosing the system they just threw parts at it...not a good look fellas...so when i get her car back i will go over the lil "easter eggs" i hid to see if it was put back together correctly (i know it wasnt) becuase there should be supplements...my advice is pay those techs better so corners dont need to be cut...and yall wont get put on blast for this type of work...

I came in about six months ago to repair the rear main seal as it had a leak on my 2017 Lexus NX…read moreSUV. I normally took my car to the Toyota or Lexus dealership, but they were quoting me an outrageous number so I thought I would look around at local smaller own shops to find a good one. Ben's had so many good reviews and I really trusted him. He was able to take a look at it the same day I called and told me to come back in a few weeks to have the service done. Everything went great, he was super nice. Got it done in a reasonable amount of time and charged the amount he said he would. Flash Forward to a few weeks ago, I noticed some weird jolting when the car is shifting gears so I took my car in to Toyota, got an inspection and a transmission fluid change. They told me it was way under filled, the fluid was a dark black color. They told me whoever did the last service on my vehicle with the transmission underfilled it severely. The technician told me it's basically a waiting game to see if my transmission is going to have lots of issues or not. Now I am having a ton of transmission issues and I am needing a new one. I would never recommend anyone to come here.

I heard unusual noises coming from the engine of my 1995 Toyota Camry. That may have been caused by…read moreme driving it like a race car. This era of Toyotas are good machines that last long. I had difficulty determining the cause of the problem. So I called and then visited a good man named Sean who is the manager at Ben's Japanese Auto Clinic. The problem was caused by a defective harmonic balancer pulley on the external end of the crankshaft that is connected to the serpentine belt. These sound like but are not parts for a rocket ship. As usual, Sean did a good repairing my rocket for a fair price. :-)

David at Hi-Tech Auto is the absolute best. The work is top notch and so are the people. It's easy…read morefor older people to get taken advantage of and you can completely trust this shop to do their best and not price gouge you. I won't take my car anywhere else.

Highly recommend! The staff and service here is unmatched and greatly appreciated. They are…read moregenerous with their scheduling for maintenance and repairs.

Thought I'd support out neighborhood mechanic, but it was a mistake. Dude talked down to me, gave…read moreme a quote $700 more than our family mechanic- over $1,000 for a basic tune-up, not including the $189 diagnostic scan. I called ahead and requested to pay over the phone since I was walking my reactive puppy to pick up my vehicle but he refused stating that they are all "dog people." Dude was printing up a receipt and attempted to up charge me $7. He acted surprised as if the something was accidently added to my bill. Being a single female I felt taken advantage of. I try giving people the benefit of the doubt, especially since covid, but this guy surely was a scammer. All this bs at the counter while my puppy barked and lunged at all the "dog-people" there. Super awkward and untrustworthy experience. Would not recommend to anyone.

BEWARE !!!!! Auto mechanic @ Jolene's took my 1996 Toyota Camry for a test drive ... after my…read morehaving dropped it off for the third time for a/c repair which never got repaired ... and wrecked my vehicle. Adjuster declared my car a total loss. Now, I've incurred out-of-pocket costs for body shop repairs; rental car; and DMV costs!!! TAKE YOUR CAR SOMEWHERE ELSE!! This car had never been in an accident over the last 27 years and one of their mechanics wrecks my car within a 2-block radius of the shop?????? Unheard of!!!!

they are reliable, affordable honest, all staff in very nice I can't find as many kind words as I…read moreneed to I recommend them 110%.

We've been taking our cars here for about ten years. Always friendly, affordable, and honest…read moreservice.

The best in the Northwest! Just did a fast and efficient repair job on our Subaru. When I went to…read morepick it up. He had researched and found that there was a recall and had printed out the recall notice and all the information necessary for a complete refund from Subaru for all the work that Scott had just done. Thank you! rk

Excellent service, cannot recommend highly enough. Has always repaired our vehicles first time,…read moreevery time at a fair price. Scott puts the service in customer service.

the best family owned shop in Portland!! Amazing service every time! definitely would recommend…read morethem!

Great experience with Matt! Needed a wheel bearing replaced and they took care of it - good…read morecommunication, on time delivery, good explanation of what they found. You do pay for the diagnostics, even if you have the repair done - extra $$, so plan accordingly. Still worth it for the quality of work and convenience of the location.