Seems like they overcharge for everything. At times have ended up with tons of tests that came out…read morefine but charged where the bill was over 500. Just crazy and once w my dog who was 20 they were suggesting all kinds of expensive interventions when it was ridiculous and expensive. I believe it depends who you get some are nice, some are judgement and overall not my best experience.

DO NOT GIVE THESE GREEDY PEOPLE YOUR MONEY! - LOTS OF OTHER OPTIONS! ALL THEY SEE IS $$$ - This…read moreclinic has seen my dog in the past but it's been a while. Called today and spoke with Jodie, told her my dog needed to be checked for a tick. Told me no problem, we can have a tech check it out for $17 (it would take about a minute) Drove down, arrived on time and was told "oh, actually since we haven't seen her in a while, we need to do an exam at a cost of $84.00." I walked out, called another vet where they were happy to take 5 minutes to check for FREE! - I'm sure they'll respond with some AI canned BS - don't believe any of it - why didn't you call me back as I was driving my dog down there? You have my number. These guys are a joke. BEWARE!!

I really enjoyed going to this vet. It was a new experience. The staff was friendly. The prices…read morewere reasonable not on the high-end or low end. The Doctor is amazing, gentle kind, knowledgeable soul who seems good hearted and wonderful to work with. I felt my dog was well cared for and I was grateful that I have a that so close to my home that I appreciate and I would recommend this vet to others.

I thought they were great until my dogs chunk of hair got pulled out during surgery (a bit smaller…read morethan size of a palm) (probably when strapped/clipped in and no one noticed). So I brought it up and instead of agree to disagree they said it's from vaccine, bleeding hair follicles don't bleed from vaccine, and then they said it from cone, which we didn't use. I was ready to let it go until they send me a letter not to come back!!! As a passionate dog owner I should be concerned how dogs hair got pulled out!!!! And even if you didn't notice it happened under your care you don't tell me I'm stupid and tell not to come back. Not ok! This happened 3 months ago and it still bothers me. I've consulted other vets and groomers and they all said not possible to rip hair out like that without dog yelping like crazy. Being under anesthesia is the only way it makes sense that it happened Again, I give them a benefit of a doubt that they didn't noticed when it happened, but don't send me your lame letters when you are clueless how poodle's hair works!!!!!!!!!!!! And yes, my poodle's hair is long and beautiful and kept clean and because I care!!!!!!!!!!!! The worst way to handle care is to shut someone who cares down!!!!

ood. Purchase new wellness plan for mini-schnauzer female…read more Difficult to use website. Got great help on phone 877-656-7146. Vet who met us when we came in for skin problem was very helpful, kind, and offered great care. My girl has fully recovered and tomorrow we return for our follow-up visit in the Murrietta Banfield Pet Hospital inside Pets Smart.

My dog was suffering from an ear infection and I called Banfield to see if they could check her…read moreears. Now, she has had many ear infections and I've always resolved it with a home remedy I found online. I did the home remedy the night before but she was still shaking her head in the morning. So, I called and they told me to bring her in. They were aware that they had never seen her and she was seen at another Vet in town. When I took her in, I made sure she had some muscle relaxers before her appt because she gets afraid. I also put an E-collar and a muzzle because she's a Pittie and people can be intimidated by her. When the two Vets came in, they wanted her records and the person scheduling appt never told me to bring one with me even though she was aware they had never seen her. So I was annoyed, because I would've brought that in with me. Then, they asked if she took anything for her anxiety and I told them I gave her Trazodone. Anyways, even with me holding her, and having a muzzle on, he didn't really try looking in her ear? She didn't show aggression or barking, she just wanted to go home because she was afraid. They said they would need to sedate her in order to get a closer look. So instead of treating her ear, they tried to sell me a $29/month wellness plan. I declined because she's super healthy and rarely goes to the Vet except to get her annual done. Since I declined, they offered to sell me meds, but I already have them at home, so I declined that. So long story short, I paid $94 for nothing. They didn't even mention anything about her ears except that if I had the wellness plan, I could bring her in unlimited times. Also, not to try the online remedies. Anyways, she was just fine after we got home, the home remedy had finally kicked in and age was ear infection free!

The Vet here BLEW my old Vet AWAY within the first 5 minutes!!! She knew he should have been on a…read morehigher dose of medication because of his weight and offered a weekly/monthly shot for my cat instead of me having to get a dropper full of meds down his gullet every 24 hours. I can't recommend them highly enough. Caring staff, clean place, easy to find, easy to park.

Brought our 4 month old puppy in today for vaccines and a wellness check, and we had a great…read moreexperience. The front office staff was friendly, welcoming, and very helpful throughout the visit. The clinic itself was extremely clean, which my wife and I really appreciated. Once we checked in, they brought us back fairly quickly, and the overall appointment went smoothly. The staff made us feel comfortable and seemed very knowledgeable and caring with our puppy. Overall, it was a very positive experience, and I can definitely see my wife and I continuing to bring our puppy here for future care.

Nomination for Veterinarian of the Year: Dr. Sukeep Kaur, DVM…read more Rocklin Ranch Veterinary Hospital For more than fifteen years, Dr. Sukeep Kaur has been one of the quiet, steady forces holding up the animal‑welfare community in Placer County. Her impact is profound, yet she rarely speaks of it. She simply shows up--day after day, year after year--offering her skill, compassion, and time to the people and pets who need her most. Dr. Kaur is known throughout our region as a veterinarian who leads with her heart. She routinely provides free spay and neuter surgeries for low‑income families and for individuals who have no means to pay. She never advertises this generosity; she simply steps in when she sees a need. For many pet owners, her kindness is the difference between keeping a beloved companion or surrendering them. For countless cats and kittens, her willingness to help has prevented suffering and reduced the number of unwanted litters entering local shelters. Her partnership with Kitten Central--our nonprofit neonatal veterinary hospital--has been invaluable. For over fifteen years, Dr. Kaur has been the person we call when emergencies arise, when a fragile newborn kitten needs immediate intervention, or when we face a medical question that requires expert insight. She has never once turned us away. Her guidance has saved lives that would not have survived without her. One of the most meaningful examples of her community impact is her involvement in Senior Saturdays, a monthly outreach program she participates in with one of our board members. Together, they visit nursing homes and assisted‑living communities, bringing small, gentle kittens for residents to hold and interact with. These visits are more than a moment of joy--they are therapy. Residents who seldom speak begin talking. Those who rarely smile light up. Individuals with memory challenges become calm and engaged. Dr. Kaur handles each kitten with tenderness and each resident with dignity, creating a bridge of comfort between generations. Her presence transforms the room. Despite her extensive volunteer work, Dr. Kaur maintains a demanding professional schedule. She works four days a week at one Rocklin Ranch location and fills in at their other practice whenever a veterinarian is sick or on vacation. Most people would call that exhausting. She calls it relaxing. Her dedication to her profession is matched only by her love for the animals and families she serves. What makes Dr. Kaur truly exceptional is not just the number of hours she gives, but the spirit in which she gives them. She never seeks recognition. She never asks for credit. She simply believes that helping animals--and the people who love them--is her responsibility as a veterinarian and as a member of this community. I am certain that what I know of her contributions is only a fraction of the whole. Her humility means that much of her good work happens quietly, without fanfare. But the impact is unmistakable: healthier pets, supported families, comforted seniors, and a stronger, more compassionate community. For her unwavering service, her extraordinary generosity, and her deep commitment to both people and animals, Dr. Sukeep Kaur deserves to be recognized as Veterinarian of the Year. Her work has touched thousands of lives, and our community is immeasurably better because of her.

I took my dog to the Plaza Drive location in Rocklin earlier this week and unfortunately had a…read moredisappointing experience. The veterinary technician (an older woman with short hair and tattoos; I didn't catch her name) interrupted my explanation of my dog's bloody stool and assured me that the stool sample I brought in would provide all the necessary information. She told me that photos and additional details were unnecessary. The lab results later came back negative, but my dog continues to have blood in his stool, so it's possible that the additional information could have been helpful. The following morning, I was informed that the test results were negative. I explained that my dog was still experiencing the same symptoms and was told that the veterinarian, Dr. Stephen Harris, would call me shortly to discuss possible causes and next steps. That was yesterday, and I have yet to receive a call. The only communication I've received since then was an automated text message asking me to complete a survey and leave positive feedback about their services. I was also concerned about some of the charges on my bill. When I asked the Vet Tech about an "Ear Cleaning - Difficult" charge, despite my dog being muzzled and sedated during the procedure, the technician could not explain why it was applied. She ultimately changed it to a standard ear cleaning charge. The price difference wasn't significant, but it raised concerns about the accuracy of the billing. Overall, the lack of communication, dismissal of important information about my dog's condition, and questionable billing practices left me with a negative impression. I would recommend that anyone visiting this clinic carefully review their invoice and ask for explanations of any charges they don't understand. I don't even do yelp reviews except to help small businesses, but when they asked for a positive review after all that I decided to give them an honest one.

Dr. Sarah was an absolute blessing during one of the hardest moments for our family. She came to my…read moremom's home to help our beloved dog, Tipsy, cross the rainbow bridge in the comfort of a familiar and peaceful environment. From the moment she arrived, Dr. Sarah was compassionate, gentle, and incredibly patient. She took the time to make sure Tipsy was calm, comfortable, and surrounded by love. Her kindness and professionalism brought us so much peace during such an emotional time. We will always be grateful that Tipsy's final moments were spent at home, resting peacefully with the people who loved her most. Thank you, Dr. Sarah, for providing such a beautiful and dignified goodbye. Your compassion will never be forgotten.

Faithful Friend/Dr. Sarah is truly heaven-sent. Even though her schedule was already full, she made…read moretime for us so we could say goodbye to our beloved 18-year-old fur baby. Her empathy, kindness, and calm demeanor made an incredibly difficult moment feel peaceful and gentle. She explained every step of the process so we understood what she was doing and what to expect during the in-home euthanasia. Because of her compassion, we were able to hold our fur baby throughout the entire process, which meant the world to us. Saying goodbye to a cherished pet is one of the hardest things a family can face. It was especially difficult for us because he has been with us since he was just three weeks old--when my husband brought him home, and we bottle-fed him as a tiny ball of baby fluff. After 18 years as part of our family, letting him go was heartbreaking. Dr. Sarah handled everything with such care and respect, giving our sweet boy a peaceful and loving goodbye in the comfort of his home. We highly recommend Dr. Sarah/Faithful Friend and we are deeply grateful for her compassion during such a painful time.

I moved to this veterinary clinic due to my preferred vet being overloaded and difficult to get…read moreappointments with. The reviews here seem to be glowingly positive and I wanted to support a local business. Sadly, I was greatly disappointed. My concerns and reason for visit were consistently not taken seriously. For example, when I brought my pet in with upper respiratory issues, I was told "it's not that bad." Well, if ignored, it is actually /is/ that bad. Repeatedly, I sensed a hesitancy to treat my pets' issues proactively, and found the bedside manner here to be sorely lacking. I brought in my pet with symptoms consistent with an upper respiratory infection. Instead of any antibiotics, I was prescribed steroids and an inhaler, which were consistently ineffective. Unfortunately, I allowed this to go on for far too long at this vet and should have listened to my instincts. Three months into this treatment (still without antibiotics), I was told that since my pet didn't respond to steroids, "it's probably cancer" and told to get in with a specialist asap (and that it would be many thousands of dollars). I'll admit I do not have a PhD, but this doesn't seem like very scientific diagnostic criteria to leap to cancer. I fully acknowledge that the realm of veterinary medicine is vast and we still don't know that much about the body in the grand scheme of things, but being consistently ignored and then leaping directly to cancer seems like a stretch. I sought a second opinion at my previous vet, who agreed that leaping to cancer without diagnostics was kind of cruel to my mental health. They promptly issued antibiotics. I also scheduled an appointment with internal medicine elsewhere out of fear from hearing the "cancer" word thrown around. Sure enough, there was a bacterial infection that should have been treated with antibiotics. Due to the delays and not prescribing an antibiotic, the bacterial infection was allowed to go on far too long, resulting in bony destruction. Despite the vet claiming I needed to urgently get my pet in with internal medicine, we still experienced lengthy delays getting copies of my pet's medical records--unfortunately, many internal medicine specialists will not schedule an appointment with you until they've received the records from the prior vet, which just led to further delays. The poor communication, poor attitude, and poor bedside manner further tanked my opinion of my experiences here. Dropping the "cancer" bomb on me with no diagnostics--rude and poorly handled, honestly. I also felt like there was a consistent attitude against me wanting to see the pricing before agreeing to treatment. It should be noted that I agreed to the treatments, however, we all know that in the veterinary and medical world, sometimes there's sticker shock when you see the price. I'd prefer transparency. Asking to see the pricing before committing to expensive treatment seemed to earn quite a few huffs and puffs from staff and the doctor. Overall, my biggest lesson learned here is to get a second opinion, particularly when the symptoms are downplayed for far too long and then the diagnosis suddenly leaps from "asthma" to "cancer." Trust your gut. This is just one example (definitely the most expensive) of my experiences here, but they were consistent enough for me to feel that this was a pattern.

It was easy enough to schedule an appointment though I was very hesitant to pay their $69 fee that…read morethey will charge you before even seeing anybody. When I arrived at the vet, I was greeted by a receptionist who seemed overwhelmed as she was dealing with an angry customer over the phone and a full waiting room. As I sit there waiting patiently, I noticed a few ticks crawling around the waiting area after which I picked my dog up off the ground. VERY unsanitary. When it finally came down to checking in, I was told that I "called in to cancel" my appointment which I clearly did not do as evidenced by my presence and my taking time off to make it to my dogs appointment. They were unwilling to fill my appointment in a timely manner and had given me an option to reschedule. This place is obviously overbooked, understaffed, and impersonal, all of which screams production line $$$$. Based on the sanitation, unprofessionalism, and inability to make up for their staff errors, I would not recommend this place. You are better off going to a place with more personal, courteous care.

We worked with many vets looking for one we liked and we like Dr. Dolan at Blue Oaks. She's been…read moretreating our dogs and cats for many years, she's very thorough, good at explaining things, options etc. I really like the staff, they're all very friendly and try very hard to be helpful. Honestly, we're picky and probably a bit of a pain in the butt; but the staff tries hard to work with us, and we appreciate them and their efforts LOL! I did notice the increase in revenue generation efforts, but as a consumer you have to manage costs & treatments yourself just like anything else. We're happy with the service and treatment that we get for our pets here.

We just want the best and healthiest lives for our curious and fun loving labrador retrievers,…read moreChuck and Luke. Blue Oaks Vet Clinic fulfills precisely what we need need and want for our pups. Thus far, all of their vets, technicians, and staff have showed us they care so much for each and every animal that comes through their doors. Is owning a pet and ensuring proper care pricey? Certainly, always is. Blue Oaks Vet is no different when it comes to pricing. However! If you have a pup under 1 year old and due for first time shots for vaccinations, deworming, etc. I would strongly recommend to take advantage of their "Puppy Wellness Package!" Covers nearly all of the essentials for your loveable new family member! Saved us a lot and I'm all for it. Scheduling, prefilled forms, and their entite system is wonderfully organized and I absolutely appreciate that! They'll send a good amount of reminders but I personally like it (not annoyed) since it helps me remember amidst all of the hustle and bustle in life. I can sense their compassion, friendliness, and love for their field. Highly recommended, especially for all folks near and within Blue Oaks area! Very nice to have a trustworthy, efficient, and organized vet clinic so close to home!

If you have a cat consider only coming here. Knowledgeable doctor and staff not just operating to…read moremoney grab, they genuinely care as a vet office. Great experience.

This vet poisoned our cat with Methimazole (a med for hyperthyroidism). She did not advise us of…read morepossible side effects or suggest a low iodine diet as an alternative. Worse, she did not recognize the symptoms of a bad reaction to methimazole and for nine months kept telling us that "methimazole won't do this, keep giving it to him." After nine months of multiple increasingly severe side effects we saw an animal dermatologist who diagnosed PF (pemphighs foliacious) an auto immune disorder. At this time we did our own research and found that methimazole can cause auto immune disorder in some cats and needs to be stopped immediately when signs occur. By the time we learned this, his immune system was attacking one organ after another treating each as a foreign invader. Massive lessions, weakness, inflamatory bowel disease, ulcers, and lymphoma came over the following months. Finally his immune system attacked his kidneys and he died of kidney failure three months later. Through all of this, many biopsies and ultrasounds and Xrays and consultations with specialists and a dozen medications (including gabapentin to limit the discomfort) could not save him. Disturbingly, this cat was never hyperthyroid. When we determined the methimazole was a problem and switched to a low iodine diet, he went severe hypothyroid. While his thyroid numbers were originally above the median, they were not high enough to be a problem and he should never have been given medication for hyperthyroidism. This cat was special. He was abused by his first owner (his first three years) but overcame his fear of people after a few months with us. He new 25 words and loved to hike with us in the mountains and deserts of the eleven western states. He never needed a leash and obeyed voice commands. He was on the arm of my chair tapping me on the chest if it was time for his afternoon walk. Or touching my mouth if it was time for food.

If you own a farm, you know it's basically a high-stakes circus where the performers (the animals)…read moreare constantly trying to find new ways to worry you. Dr Mikhaela is the only reason my circus is still running! She is the definition of professional--competent, incredibly thorough, and remarkably responsive when things go sideways. We have presented her with some truly "unique" and bizarre animal emergencies, and she handles every strange circumstance with total grace (and zero judgment). It is rare to find someone who is as brilliant as she is kind, and she takes wonderful care of every creature on my property. My animals are healthy and I am much calmer knowing she's only a call away. If you want the best for your four-legged family, look no further!

I recently had the vet come out on a horse call. I had…read morespoke. To her letting her know we're the injury was and what it was. She proceed coming out and doing a very brief physical exam 2 to 4 minutes at 50 bucks . Then proceeded to say the area of injury she had concerns about it being in the joint . Then said she does not irrigate or flush in the field and proceed to do a coding scrub for a few minutes that cost a additional 60 bucks then suggesting going to a vet that had a clinic who who could do proper testing and flushing. I appreciate the input to go somewhere else but feel that if the vet does not treat in the field that should be conveyed up front so the clie t doesn't waste money ect. Seemed like a very nice person but I would not recommend for a horse vet.