Another fantastic experience with The Joneses LA. This is our third time working with them. We…read morereupholstered our couch that we custom made with them years ago. It feels brand new! Everything from the in-person shopping to the delivery is easy going. If there are any snafus, they fix it right away with no stress. I always recommend them the moment a friend is looking for a couch.

I had been sofa shopping for a few months and couldn't find what I wanted. I'd been disappointed in…read morethe past by the well known furniture brand/retailers and decided to do some research on sofas made here in LA and came across The Joneses. On my first visit I met Richard who was so patient and helpful. I ended up ordering a sofa exactly to my measurements, in a gorgeous color/fabric and it was made locally and delivered in 3 weeks. Everyone who comes to my house and sits on the sofa doesn't want to get up! It's so comfortable but also an incredibly solid piece of furniture that I feel comfortable will last for ages. And has a lifetime warranty! I am also thrilled with the price/value proposition - I have a custom sofa made in Los Angeles for what I know to be a fair price. Even the people who delivered the sofa were top notch. Highly recommend.

I cannot recommend this custom furniture business enough! From start to finish, the entire process…read morewas seamless, and I am absolutely in love with my couch. I came in with specific dimensions and a vision for my dream sofa, and they helped me bring it to life perfectly. They were incredibly patient and knowledgeable, helping me choose the exact espresso brown shade I had been searching for. The quality of the materials immediately stood out to me, and I was thrilled that they offered performance fabric with removable covers, which makes cleaning and maintenance so easy. They originally quoted me a 1-2 week turnaround time, so I was shocked (in the best way possible!) when they completed my custom sofa in just 3 days. They also offered delivery, which made the entire experience even more convenient. Now that I've had my couch for over a month, I can confidently say it was one of the best purchases I've ever made. It's beautiful, comfortable, high-quality, and exactly what I envisioned. On top of that, I got the couch of my dreams at an incredible price. Thank you to both Tina and Ken for making this such an easy and enjoyable experience. If you're considering a custom sofa, stop looking and go with them, you won't regret it!

I am overjoyed with my new sofa and my whole experience with Sofa Club. The owners are such a kind…read moreand helpful couple, and they helped me design my dream couch. I've been wanting to purchase a new couch for years, but I could never find what I was looking for. Not only that, but there are so many online sites with couches that I can't see in person, let alone sit on and feel the fabric. After searching for months online, I finally found Sofa Club through Yelp. I showed up once and talked to the owner. She helped me think about dimensions, material, color, etc. I went home and did some measurements in my home and came back a few weeks later to design it in person with her. I sat on couches, felt different materials, and found the most beautiful fabric on one of their swatches. It only took 8 days to create and deliver my couch. It's incredibly comfortable, I love the style, fabric and color. And it was a little over 2k, which I think is perfectly reasonable for the quality, materials and care that went into making this couch. Sofa Club, Thank you so much for making my sofa dreams come true!

Can I give negative stars? Took our money didn't deliver and didn't reply had to go through Amex…read morefor refund. Booooo

This listing is not what you think, this place was in a crappy strip mall and is full of boxes and…read morecheap furniture

The customer service, the high quality of their furniture and, did I mention their customer service…read more! makes shopping at Room & Board a pleasure. Best website too! Thank you. I will be back!

Ordered some kitchen chairs from them online back in March. We knew it would be a long lead time…read moreto have them made which is fine. Finally get the email that delivery is scheduled early July. Get the window of 12-4pm so I take the entire day off of work to receive the furniture. Still no word as we approach 4pm so I call to find out there has been a "mix up" and my furniture was never loaded on the truck. Delivery was cancelled and I was not notified....infuriating! Will never order from them again. Customer service couldn't tell me when they could reschedule and has to get back to me. WTH! They have had my money for over 3 months, I wasted a day and lost revenue waiting for the delivery and still no idea when my furniture will arrive. Will update review if they can someone how make this right.

They were amazing sold me a fin for my surfboard table and made the whole process easy and quick!…read more Such nice people will definitely go back to shop sometime!

We purchased a Table and Chairs from them. The first Table and Chairs we bought was delivered in 4…read moremonths, it was the right color but the table was damaged. Barn took the table back. They exchanged it for a Table which was a Cherry Wood Color and matched nothing in room. They took table back and we waited another 8 months and the finally delivered yet another cherrywood Table. My cabinets were walnut. We called and spoke to Leon the Owner, who said we said Number 1 the damaged table was the Cherrywood color and what we ordered, it wasn't! The Table is Beautiful but not Walnut. We kept it because Leon said it was the best he could do. I recommend not Ever Buying anything that needs to be ordered and made. They are very ignorant when they mess up and it takes forever. We paid $ 4,000 for something that must be covered all the time.

We ordered the Wood rail sofa after spending a lot of time comparing options online. I was nervous…read moreabout ordering something custom, but I'm glad I finally did it. The wood base feels very solid and you can tell it's real craftsmanship when you see it up close. The cushions are deep but still supportive. I think it which was important since this is our main couch and we wanted it for weekend lounging. The best thing about it is that it doesn't feel mass-produced. I think it has something to do with the overall proportions and the way the upholstery fits into the frame that makes it feel like it was built specifically for our living room space. It took some time to complete since it's made to order, but we expected it. When it arrived, it completely changed the room. We're very happy with it.

Luis does amazing work and is super knowledgeable with mcm furniture as well as other textiles.read more

Free 2 hr parking in the ROW DTLA lot!…read more I am currently in the market for a couch and had come across Joybird ads online, so I was excited to see a showroom in LA. The store is quite expansive with many different models on display. I shared my preferences with one of the associates, Kayla, (sizing/firmness/seat depth) and she was very kind to show me models that fit the criteria. At the end of my visit, Kayla provided some fabric swatches and emailed links to the couches I had expressed interest in. Overall, I enjoyed my experience here and would recommend checking out Joybird if your budget allows!

As you see the anonymous business owner reached out to me and asked that I reach out to customer…read moreservice. I did and after asking a million questions and a million more photos they told me to take a hike. If you buy from JOYBIRD your couch will look like this in 3 months. Complain and they will tell it's normal and to take a hike. II WANT A FULL REFUND!

The showroom lady that I found at their design desk was absolutely wonderful to work with. She was…read morethe least pushy sales person ever and as honest and helpful as could be. Truly. Thank you to this store and team for your help.

The Outdoor patio sets are total crap. "Teak"...yeah no. Wood rots in months even with great care…read moreand the cushions split. The fabric is cheap. RUN and do not buy. Vila set and the Playa Mar. TOTAL CRAP

A small coffee shop in DTLA. Street parking is available but depends on your luck and time of the…read moreday. The elongated café has indoor seating only. Order was placed with the barista. Coffee and espresso was made fresh within timely manner. Their speciality coffee is really creamy and sweet. So if sweetness isnt your thing, then watch out. The sun may beam thru the front window, which you could feel the heat. The background noise and music is fairly low, so you can enjoy your reading or conversation. Overall, it was good. It gets a 4.2 out of 5.

Love this place! Great coffee and vibes. It's always a…read moregreat place with plenty of seating. Parking isnt that bad either we always find some right out front or across the street.

Excellent selection of quality furniture and bedding, professional and friendly sales people and a…read moregreat value to quality for the price. We looked at several furniture stores and went to LA Furniture Store and Design Center based on the outstanding customer reviews. We were looking for a mid-end sofa recliner and found exactly what we wanted: A quality piece of furniture, firm and comfortable, with a durable leather covering and backed by a good company. Phillip, our sales person, introduced himself as we entered and informed us about the sale prices and the layout of the store. He allowed us to browse, uninterrupted and was available to answer any questions that we had. He made the buying process very relaxed and convenient. We wanted to think about the purchase so we called back the next day and Phillip assisted us with placing our order online. The process was secure and convenient as they use a secure link to provide credit card information. Phillip kept in contact with us throughout this process and confirmed each step, which was reassuring. We highly recommend LA Furniture Store and Design Center based on our exceptional experience.

All pieces bought were badly damaged. Took photos and videos and sent to customers service and they…read morewere not only rude kept telling me to take videos and pictures by keeping furniture together. Kept denying refund. Store agents showed utter disregard to respect and said they won't refund and don't care how I handled the issue. Never buying anything from them again. I had to pay extra to get the furniture removed from my apartment since it was completely damaged.