I have mixed feelings about my experience with Bock Orthodontics…read more BACKGROUND Both my partner and I had Invisalign treatment here. He is done with his treatment while I still have a few more months since I started a bit later. I also had a longer treatment period, just given I had more trays and wore my aligners longer to stay on track based on my wear time per day. CONSULTATION The consultation was fantastic. We loved how friendly the staff was - we had chatted with Kim and she has been incredibly helpful from the beginning before we signed on. She also helped with the details of insurance and financing since I had an insurance change in 2025. Dr. Bock is also friendly and I appreciate his sense of humor and expertise. ISSUE This week, I went back for a visit. Transparently, we've been busy and moved out of Orange County, and therefore it has been more difficult to come in on a weekday. Greeted by the friendly staff and Jessica was awesome. This was my first time chatting with her on the chair and she provided a lot of context on my remaining treatment. 10/10 - love her! I spoke to Kim after as planned since we had corresponded on the phone that there may have been an unexpected pause to my insurance plan. Ultimately, it was due to being a new year, and I needed to share updated insurance information since it was a different plan from the same provider (company offered different plans in the new year, which is not uncommon). This was where things went south. Kim looped in a lady which handled billing. I did not catch her name, but she was asked to help identify what insurance I currently have on file to see if I needed to share updated information. Her attitude was not received well - she was incredibly rude and seemed upset that she has to re-bill my insurance given this change. My treatment is taking longer than expected and I had a job change in 2025, so I had two insurances on file. She acted like it was an inconvenience and I had to stand up for myself and let her know that isn't something that is within my control. All I did was renew my coverage offered by my company, with the same provider in the new year. Its a shame given the rest of the staff have also been well liked by both my partner and I. It is quite ridiculous in that we are coming in to give you our business but receive this type of treatment. It just left a bad taste in my mouth.

I love Dr. Bock, he's definitely top notch He does it right…read moreevery single time, and there's not a botch. He takes care of the kids and is super nice Even if you come in with things stuck in your teeth like rice Just kidding, but seriously, their staff and the doc are super friendly So make sure you come, they don't treat you harsh, but gently. I really like this place. Dr. Bock is a one of a kind Orthodontist. He's so great, kind, and funny. All of their staff are super personable and warm. There's nothing I don't like about this place. They even have a small arcade in the waiting room for bored siblings. I really love their service and what they do.

Supberb office - positive energy, happy staffs, professional, clean and upbeat. The best doctor -…read moregenuine, caring, honest, and such a fun and chill personality, yet good in what he does! Cannot get any better than this. ****** 6 stars in my books! :~}

I've been going for 3 years now and each time they were excellent and my smile is so symmetrical…read morenow it's awesome! Nice people and would recommend!

I have been coming here for many years, but they have taken care of all three of my children for…read moredental services and orthodontics. They are absolute professionals always kind, responsive, and flexible. If you are hesitant about going to the dentist, this is definitely the place to go they have always made me feel heard no matter what time I have called and no matter what is my concern. Jenny, which is the manager is absolutely excellent. If you are looking for a place to do your orthodontics or dental work, please consider M Dental.

Expensive with unreasonable waiting and a bit careless with handling. Decently nice workers and…read moreclean environment.

It is now Dental Duo & Co. the new dentists are a husband and wife who share the week with…read morescheduling. She does a great cleaning! (Haven't booked for a cleaning with him) I appreciate the camera they use for images aside from the X-Ray. My dentist educated me on things past dentists never did which helped! The receptionists really put great care into all the quotes so you know what you're paying before hand. Just ask they have no problem looking up your insurance for accuracy!

Really great staff in front and back office :) felt really…read morecomfortable during x-rays and cleaning.

Dentist did a great job! It was fast and easy! The office…read moreis very nice and welcoming.

We love this dentist! They are great kids!! And do excellent work. Definitely recommend!! Great…read moreoffice experience!!

Dr. Potter and his team are all amazing and are very helpful with doing quick repairs with my son's…read morebraces. Thank you to them all.

My 10 year old daughter is undergoing her braces process at Potter orthodontist. Dr Potter is…read moreamazing! He is very patient and explains so well. His office staff at both the location (yorba linda and Fullerton) is very courteous , helpful and professional...I would say the smiley faces are making more smiley faces at this clinic

I'd advise anyone who is pregnant or plans on becoming pregnant to avoid this office. Dr Lee does…read morenot feel comfortable providing even a basic cleaning to 1st/3rd trimester pregnant women despite all major guidelines including American Dental Association and ACOG (ob gyn guidelines) ensuring it is perfectly safe and strongly recommended. It's extremely important that pregnant women get routine cleanings during their pregnancy as they are at increased risk of gum disease. Dr Lee chooses to go against all major guidelines and enforce his own policy denying pregnant women important dental care that they need. I find this to be a red flag, if he's uncomfortable doing a basic cleaning for someone who's pregnant, I wonder if he is truly confident in his skills as a dentist overall.

I came in needing two root canals, and my dentist not only took great care of me but also referred…read moreme to the most amazing root canal specialist. After my procedure, they got me right back in to complete my crowns, and I couldn't be happier with the results! This was by far the best root canal and dental experience I've ever had. The entire process was smooth, efficient, and stress-free. I never had to wait, and the staff was both professional and incredibly kind. It's clear that they truly enjoy what they do! I'm so grateful for the excellent care I received--thank you to my dentist Dr. Daniel Lee and his wonderful team for making this such a great experience! Debbie R

Love coming here and the best place to come they treat you well…read more with respect and thank you for fixing my daughter smile

Came here for a consultation…read more First impression: Interior - The clinic was not clean or well-organized. It also seemed like they were trying to cut corners on electricity use, which gave the place an uncomfortable atmosphere. Dentist - Not friendly or attentive. No X-ray was done, and the consultation felt very rushed. The dentist didn't take the time to explain anything properly or make me feel at ease. Overall - I don't feel this clinic is worth considering for treatment, especially if I'm going to be spending thousands. Patients deserve better care and professionalism, and I believe that can be found elsewhere.