The Thompson Hollywood is a low key lux gem right in the middle of Hollywood. I like the decor a lot. Our room is a studio suite, it is spotlessly clean, modern and everything is very comfortable. The bed is comfortable and the linens are smooth, crisp and cool. On check in we helped by Talille. She is warm, welcoming and super engaging. She found us a lovely room and made sure all of our needs were met. It is outstanding people like Talille that convince me of the high value of Hyatt Globalist status. Parking is valet only, they also have free charging for EV's, so bring your adaptor. Overall, this is a five star hotel that is perfect for a theater night in Hollywood. Highly recommend. read more

Thompson Hollywood - The Terrace restaurant at the Thompson. - Hotels Near Me - Los Angeles, California

This hotel is no longer called the Thompson and is no longer run by Hyatt. It's now called the "Hollywood Grande Hotel" and is now an Autograph Collection hotel by Marriott. Loved my stay, but this page should be updated. read more

Thompson Hollywood - Lobby seating area. - Hotels Near Me - Los Angeles, California

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I've stayed in so many hotels this year for work. Ended the year with Thompson Hollywood. Walked in and it felt so clean, I didn't even check for bed bugs. Felt so safe here. Pros: + Cleanest hotel (can't forget the JW Dallas too tho) + Bedding was SO clean AND didn't smell like bleach (I was so impressed by this!) + Room was not stuffy or smelly (I've got a sensitive sniffer) + Beautiful lobby/entrance/rooftop bar + Views of Hollywood from rooftop bar + Is there a speakeasy or restaurant next to the elevators?? + Complimentary drink + Social Hour from 5-6PM with charcuterie Absolutely staying here again! I value cleanliness and modern renovations the most, and Thompson Hollywood does it well. read more

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excellent hotel, beautiful but n Seems cut most basic necessary services and customer service depends on the person from 0 to 10. Roof top venue excellent read more

Thompson Hollywood - Jazz - Hotels Near Me - Los Angeles, California

This is for the bar and it is so amazing!! Such a unique little spot... makes me want to go out a bit more these days, tbh. Everything from the decor to the drinks to the food... just perfection. The bartenders are kind and know how to make some pretty special drinks. I forgot the name of mine but boy was it yummy... stiff and on fire?! Yep! A small stage set up for a band and the most amazing food... seriously they were such delicious tacos. So good that I didn't even want to put salsa on them. Delicious and juicy.. I want more now as I'm writing this!! read more

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Fran checked us in, acknowledged our Hyatt status and gave us 2 drink vouchers. I specifically requested a quiet room, farthest from the club, and i'm happy to report we got a good night's sleep and woke up to a clear view of the Hollywood sign. We were in town to watch Mamma Mia at Pantages Theater. It is a 10 minute walk to the theater and to the Sunday farmer's market on Selma x Cahuenga. We didn't valet, we found cheaper overnight parking ($22) on Cahuenga x Sunset. There are uppity restaurants in the area as well as an LA hotdog cart right outside the club entrance around midnight onwards. Coffee and tea in the lobby from 7-10am, 2 comp bottled waters in the room + slippers, fast wifi, lots of Uber. Saw a 30 lb. doodle coming out of a room and very evident that this is not a kid-friendly area. read more

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My husband and I were in town for a work function and we really enjoyed our stay. The staff from valet, checkin, bar and room service were all super helpful and courteous. Our room was clean and well equipped for our two night stay. This is a smaller hotel but we found it aesthetically pleasing and would consider this hotel in the future if we need to stay in the area. Great stay and thank you for your hospitality! read more

Thompson Hollywood - Very nice - Hotels Near Me - Los Angeles, California

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Unorganized: During the transition from Hyatt to Marriot, the hotel was supposed to honor previous reservations made. Upon arrival, they did not have my reservation not the rooms I booked. It was very unorganized. They did not believe I had a reservation until I showed them my email confirmation and then they scrambled to find two rooms for my party, but they were not the type of rooms I booked. It was a frustrating ordeal. The front desk staff was not particularly accommodating nor friendly. Mediocre: the hotel itself was nothing special. It did not have a luxury feel to it, from decor to amenities. It seemed mediocre and unremarkable at best. It was a forgettable experience. Unprofessional valet: the third party valet company was the worst experience of it all. Out of all the valet experiences I've had in LA for the last 20 years, they were the most unprofessional staff. When asked about the status of my car when it was returned (the seat belt appeared to be dislodged) the staff Tim, Philippe, and manager Hassan were incredibly rude, disrespectful, and accusatory. I was stunned by their unprofessional conduct and inability to troubleshoot the situation in a calm manner. I have never personally witnessed a shouting match on the street before and it seemed Tim lacked the EQ to manage his own emotional reactions with the demands of his valet position when confronted with questions. That negative valet experience alone will prevent me from ever staying at this hotel again. read more

03/07/2023 Bar Lis entrance next to hotel entrance. This has a dedicated elevator that takes you to the top floor. When you leave Bar Lis, your exit door leads you to the hotel lobby. It's a large lobby with high ceilings and another bar. There is valet for the hotel or you could circle the neighborhood for a meter spot. I want to come back to explore the hotel and possible brunch options. read more

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We stay at Thompson Hollywood on last Saturday night. The experince was good. We had a 2 Queen Interior room with 280 sqft, it's very narrow room and dark since our room faces the atrium and it's cloudy day. The design is simple and chic which I like. The front desk suggested us to stay at the 6th floor instead of the 10th floor since it's very close to the roof bar which was very helpful. Even we stayed in 6th floor, we still could hear the loud beat and music from the roof bar until 2am. I can't imagine the 10th floor. If you want to have a quiet room, better choose the lower floor. The hotel has very elegant lobby design with chic and beautiful funitures. I really enjoyed reading some of books in their lobby area. The rooftop bar and pool have a great view of Hollywood sign, DTLA, mountains and city. It's good for the photography. I love their vintage yellow umbrellas which makes the pool more instereting. They don't have jacuzzi which is little bit disappointed. We had a breakfast at Mes Amis which was great! The food was delisous and service was attentive. If you don't mind the loud noise at night from the rooftop bar, Thompson Hollywood hotel is a great choice to stay in Hollywood. read more

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Separate from the Bar Lis, I had quite a great experience at the Thompson Hollywood. The staff was incredibly nice, from the valet, to the front desk and everyone in between, the staff was fantastic. The room was extremely nice. Really liked the glass closet, walk-in shower and the layout of the room. It was a very nice hotel room. Comfortable bed. The only drawback from the room was the noise at night from the nightclub. You could hear the bass, which wasn't super annoying, but noticeable. I really enjoyed my stay at then hotel. The nightclub at the top, Bar Lis, was super frustrating. As a hotel guest we were kicked from our spot, because someone purchased our table. Super frustrating and a noticeable blemish on a rather positive stay. read more

Purely for their rooftop breakfast!! Nice hotel, gorgeous like most Thompson hotels are. This one came with a huge homeless camp right in the back: their private parking lot. So much!! Brunch was where It went downhill for me. So bad!! Service, food! The wait. The homeless issue is everywhere but particularly here: right by the parking lot. I didn't feel safe at all. And that's not a good feeling. Shame since Thompson hotels are usually higher end, much nicer everything. Like the hotel! Like the suites. Hated everything outside. read more

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Stayed here a couple of months ago and really enjoyed the room! Extremely clean, upgraded, modern and luxurious. The staff was extremely attentive and kind. The rooftop lounge is beautiful and looked like a lot of fun! Today we came to enjoy the food and the drinks. The food and drinks looked very basic on the menu, but wow! I am really pleased with how delicious everything was! Harrison made us a delicious Paloma with all fresh and authentic ingredients. Sierra attended to us and was so sweet! We ordered the Chicken Club. It was spectacular! We really enjoyed our meal and cocktails. The only feedback I have is how confusing the hours of operation are. I understand there are changes in progress, so I look forward to when things slowly open back up! :) read more

Thompson Hollywood - Chicken Club - Hotels Near Me - Los Angeles, California

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Thompson Hollywood Hotel has the most amazing and secluded rooftop for us as locals to enjoy. The most down to earth and fun bartender named Allen used to work at The Chap where we used to go and now he dominates this bar, as well as, the lobby bar some afternoons. Tis property is about to transfer over to Bonvoy Marriott I wish them well as I am a member and now can choose this location for a staycation. I recommend taking your friends to brunch here as it's not packed and the breezes make you want to just stay in suspension among this fantastic decor. Thank you Allen for your hospitality and caring for us your local Hollywood-ite neighbors. read more

Stayed here for a job in the Hollywood Hills, and was really pleasantly surprised. I'd definitely stay here again, and recommend it for other folks looking for an affordable, stylish, and well-appointed place in Hollywood. ROOM I snagged a room on the top (10th) floor, and it was huge, with a daybed and a cafe table - about 1/3 larger than my colleague's room 2 doors down. The touches and furnishings are modern, minimalist, and classy. I loved the glass closet to hang your things, and the motion light at the foot of the bathroom. One annoyance about the room - the thermostat (basically a computer screen) doesn't dim at night, so there's a blaring light in your face all night. Bring an eye mask. THE ROOFTOP POOL & RESTAURANT The rooftop is a perfect spot for co-working, newspaper reading, and ordering a decent - if very pricey - breakfast. And the rooftop pool is beautiful, and almost always empty before 9am (on weekdays), so you can have a reliably solo swim if you're up on the earlier side. VALET Great, and you can text them on your way down and they'll usually have your car ready in 5-7 minutes. There's ample metered street parking along the block if you're stopping by. SURROUNDING AREA This isn't an area you really want to walk around in, especially after dark. However, two great food spots are closeby: Mother Wolf (Evan Funke's new Roman pasta joint) is in the building next door, and Mad Lab Coffee is a 3 min walk around the corner. read more

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For our our anniversary (22years) we decided to visit Hollywood again and enjoy a few days. Being a Hyatt globalist we have stayed at many Hyatt hotels with great benefits. When we arrived, they were waiting for us and upgraded us to a corner suite with view of the Hollywood sign. Also we received a generous breakfast allowance and two free drinks a day. The favorite part of our trip was enjoying breakfast on the roof terrace. The view, the breeze, the smell... it was so relaxing. The staff were top notch and took care of us like we were royalty. The Shakyuka was to die for and so rich and flavorful. It was also amazing how great a simple egg on toast dish was. The best part of breakfast was the free Mimosas, the ones we paid for after the first were also good. We will definitely come back to the Thompson when we are in the area. It made our top 10 list. read more

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I would like to preface that my review will be a two part, (i) Hotel stay, ( ii) Valet Parking. (i) my experience at the hotel was really good and I wish I could leave a separate review for the hotel vs the valet parking. The amenities within the facility are extremely nice and well kept. The room itself was surprisingly nice and updated. (ii) Valet parking, if you drive a car that you genuinely car for I would not recommend leaving your vehicle with the valet company. For $65 per night my expectation for quality of care is extremely high! The fact that the Valet parking staff broke the push to start covering by pulling it out of the housing is ridiculous and unprofessional! When I went to let them know that they had broke something in my car, they immediately got defensive and started blaming me for their negligence! ( see photos attached for broken piece) I have followed the directions given by their staff in order to rectify the broken piece in my car. I have called west coast parking systems over 5 times and every time have been sent to voicemail, I have left my contact information each and every time yet have not been responded to in a timely manner. In order to take things to the next step I am leaving this review in hopes they do the right thing and fix what their staff broke in my vehicle. The sheer fact that I need to go out of my to contact them about the damage to my car is unprofessional! I will keep you all posted on what does or does not happen! Overall hotel stay is really nice, DO NOT!! Trust them with your cars ! read more

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It was such a good hotel and they did fair to Thompson brands. Been to many Thompson hotels in the States, and this one is so far the best in my mind. Good locations, nice services, and complimentary suite upgrade for Globalist. It made my trip to LA a very nice one, and I will definitely stay again if I ever need to visit Hollywood again. read more

Title: Valuables Stolen from Room - Unsafe Hotel, No Accountability We stayed at Thompson Hollywood and had over $10,000 worth of valuables stolen from our locked room. The hotel claimed there was "no unauthorized access" based on lock data--but we know what's missing. While management claims that their lock activity records show no unauthorized entries, such records are not infallible. As we've noted in our correspondence, master keycards and certain override modes can potentially bypass standard logging protocols. Even the best lock systems are only as secure as their physical and administrative safeguards. We were never shown any audit trail confirming what specific cards accessed our room--and there are known vulnerabilities in many encrypted hotel keycard systems. Worse, there are no hallway security cameras, which they justify as "privacy protection"--a poor excuse. Guest room corridors are public areas. Without cameras, there's no way to verify who came to our door. There was no apology, no compensation, and no meaningful action--just a vague promise to "cooperate with police." Hyatt's system may look fine on paper, but it failed in reality. If you stay here, bring a door camera. This hotel will not protect you. read more

Horrible experience. Avoid -- especially on Tuesday nights, which is apparently "jazz night" as I learned the hard way. I stayed on the 9th floor and the music coming from the rooftop was unbearable. I usually fall asleep within 3-5 minutes but was up for hours. I called the front desk to see if I could potentially move to a room on a lower floor. They responded "the music should stop around midnight, but we can bring you earplugs in the meantime." Those earplugs were the cheapest ones that exist. If you're going have extremely loud music, at least provide decent earplugs. If you end up staying for whatever reason, make sure to double check the charges to your room. I ended up getting charged $31.76 for orange juice, Gatorade, and almonds from the mini bar. Luckily, it was easy to call the hotel and have the charges disputed (after 2 call transfers). The only pros: - nice interior - decent gym equipment (but awkwardly setup plate storage in the squat rack) - free morning coffee Also, the breakfast from the rooftop sucks. Skip this place at all costs. read more

Stayed here for a staycation for my boyfriend's birthday and it was a wonderful experience! Staff: everyone was very welcoming! The gentleman at the front desk gave us champagne after checking in. They were short-staffed on our first day, so getting assistance at the pool area was a bit difficult. Once we realized this, my bf headed to the bar and was able to order there easily. We had a reservation at Bar Lis later that night and our server was kind and attentive. Side note: Bar Lis is more of a place to drink and get a LIGHT bite. The menu is not expansive. The next day we hit the rooftop pool again and our server was attentive and even made us his 'specialty cocktail. Hotel: the hotel is beautiful, modern, and well-kept. Our room had beautiful floor-to-ceiling windows and a nice view of the city. The rooftop pool and lobby bar were also amazing. Food: As I previously mentioned, Bar Lis doesn't have a ton of options, but we did have the crab lettuce cups that were super fresh & delicious. Parking: valet may be the only option, there's not a lot of street parking in the area. Overall, we loved our experience and will definitely recommend it! read more

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Stayed here a few nights. Service was great, offered a few drink vouchers but then the lobby bar was closed during its scheduled open hours so wasn't even able to use them and our mini bar fridge was broken so all the drinks in the room were warm. We ate at the terrace which was delicious, extremely quick service, quality ingredients and flavor, definitely coming back. Would be awesome if they had some seasonal coffee syrup flavors. Overall it was great with a clean room and next time hopefully the bar will keep normal hours and the fridge will be working... read more

I did not stay at the Thompson Hollywood. I stayed at the Tommie next door, it's sister hotel. Walking into the hotel, the exterior is elegant. There were plenty of outdoor seating. The valet staff were friendly. The lobby was dark and warm. The smell in the lobby was very pleasant. The front desk is to the left while the elevator is to the right. As a Hyatt Globalist, I had a complimentary breakfast, $32 per person. I went over this amount and I was charged on my bill for it. The shashuka was very good. It is vegetarian. The spice was just right. The Flatbread that came with it was hard and difficult to eat. That was disappointing. The price for a bowl of fruit was $10. I'm not sure it was worth that amount. The view up on the terrace was very nice. The seating was tight. The service was hit or miss but overall not bad. If it weren't for my status with Hyatt and my complimentary breakfast, I probably wouldn't come here to eat but for a complimentary breakfast through Tommie, I am very glad that I could eat here. read more

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After reading some of the negative reviews I wondered what our experience staying at the hotel would be like. Well, we had a great time and I really don't I have a bad thing to say about it. From the time we pulled up to valet and throughout the check in process, the staff could not have been more friendly...be sure to look UP as you walk into the building The hotel is beautiful! There's a lounge area and a full bar just off the registration desk. We had brunch the next morning on the roof, which was delicious. The rooms are spacious, very clean and modern. We will definitely be back! read more

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Truly a gem of a hotel! The entire experience was positive from the moment we pulled in at the valet. We had just come from the Hyatt resort in Santa Barbara which was beautiful but the service at this hotel topped it. Robert was very helpful and welcoming at the front desk and the bartender gave us several recommendations of places to go. We rooftop restaurant is wonderful with a great view. The hotel offers a complimentary drink and hors d'oeuvres during happy hour which is a nice touch. Rooms are modern and spacious. Highly recommend a stay at the Thompson! read more

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Three stars due to the loud music going on until 2 am. The problem is not the music. The problem is you can hear the music from the hotel rooms, so it is impossible to sleep before 2am. The hotel is beautiful. The pool has a nice view. The breakfast was good but lunch was mediocre. I would not stay here again. read more

Had a fantastic night here. Loved working from the pool the morning after my stay. The room was perfect. Highly recommend. read more

We got a very nice tip that this hotel was the place to stay if you're visiting Hollywood for a short bit of time. From the moment we arrived they made us feel welcome We quickly put our things in our room which was rather large, The bathroom was a little small. Then we made our way to the rooftop restaurant bar and lounge. Again, they made us feel so welcome our lunch was delicious and the views were spectacular.... They had this wonderful music playing throughout the hotel and the bar area that was just so upbeat and fun. You are more than welcome to bring your dogs to this hotel, sadly I left mine at home... check out in the morning was a breeze and complimentary coffee ( with oat milk) in the lobby to go... and again we were greeted with such great smiles... thank you Thompson hotel for keeping us girls so happy... ( Bar Lis is connected to the hotel and that is the place you want to be after dinner) read more

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This hotel is amazing, from the front desk to the lobby bar to the rooftop bar, the pool area and the rooms, everything is very nice and clean. Staff were very helpful, friendly and courteous. We will definitely stay there again. read more

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Great experience. Quick valet, nice rooms, and Bridget Joy was amazing when she checked us in. Liked the champagne at check-in:) and the balcony overlooking the city. read more

We visited Los Angeles for the first time last week and stayed here. The rooms were modern and spotless, every amenity you could ask for was there. From the front desk staff, the restaurant servers to the housekeepers, everyone was so friendly and accommodating. I've read quite a few reviews about the loud music from Bar Lis on the top floor, we heard it but it didn't bother us in the least. I would absolutely stay there again read more

Review is for both hotel and terrace/rooftop bar. Got a room on the seventh floor with floor to ceiling windows and a view of Downtown Los Angeles, Hollywood sign and the hills. The room was nicely laid out, comfortable bed and quiet. The rooftop bar and terrace had amazing views of the surrounding area. The service from our bartender was of the highest quality as were the drinks. I ordered the old Cuban which with angostura bitters and champagne was very satisfying to drink. The pool is heated and standard size for a West Hollywood hotel. For breakfast, I highly recommend the Shakshuka. The harissa gave the tomato base some spice, and is topped with chèvre, eggs, and cilantro. Tons of flavor, and a great start to the morning. This hotel feels boutique, but has four restaurants on site. I reserved Mother Wolf a week in advance and look forward to trying the other restaurants on site. Definitely will come back. read more

I am staying at the hotel right now. Service is HORRIBLE! I have been asking for a fridge or another room as i have MEDICATIONS that need to be refrigerated and they have NO fridge. I have been asking for a fridge for 5 hours now. I called again for the 10th time and they said they don't have a fridge to send to my room and they offered to store it at the "employee lounge". At this point I do not trust anyone and do not trust them with my medication. I asked for more ice and they said to go get at another floor because my floor doesn't have an ice maker. This is a SAFETY hazard not having fridges in the rooms and not offering extra fridges for medications. I informed them that if I go to the hospital they will be responsible for it. Unbelievable! Nice pools and nice views do not make up for no fridge for MEDICAL purposes!!!!! read more

Three stars is their average and it perfectly resembles the hotel. The front desk staff and the rooftop pool are the best part about the place. The rooms are fine, but I have read and heard from others here that depending on the room you are in, the noise can ruin an entire nights sleep. I was upgraded to a terrace room, but it's more like a prison yard. A small outdoor space with one chair, two plants, and 20 foot high walls (picture attached). Had I paid for a 'terrace' room I'd be apoplectic. Not to mention the huge roach that was dead out there... I also was having some issues in booking with points at the tommie next door (same GM), so I asked to speak with the GM and she has not made herself available this entire week (I am staying for 4 nights and have top status). Ariana (front desk) and Ariana (rooftop restaurant) were the highlights. Even the rooftop restaurant is more worried about uniform violations than the myriad of issues they have going on at their hotel. It's sad to see and I hope Hyatt corporate steps in to fix a property with so much potential. read more

Thompson Hollywood - Cockroach on terrace - Hotels Near Me - Los Angeles, California

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As a Hyatt Lifetime Globalist, we enjoy the benefits of the program which always has us returning to family properties as our first choice during travel. The Thompson made for a great and relaxing stay, as it welcomes one to relax and also to take care of business. The service at the rooftop for breakfast was a wonderful experience everyday, with great service with Joshua and team, the fresh food, the wide view and open air to begin the day ---and nicely located next to the chill pool and deck chairs to digest and take in the Sun or shade as desired,,, the extra great room care by Claudia too, adding In the hospitality of the entire staff made for a memorable experience, and look to return... read more

Thompson Hollywood - Rooftop Pool - Hotels Near Me - Los Angeles, California

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Flavor flav was riding on his modobag and said hi how are you doing to me & I said I'm doing fine, while at the Thompson! He is staying here and going out in 30 mins or so! The staff were nice to him. That was interesting! This is a chic hotel to stay at and I just thought to drop in and do some tarot readings in the lobby but I always seem to be in alignment with celebrities. Just wanna say 5 stars! This is a bouje hotel. read more

Thompson Hollywood - Lobby - Hotels Near Me - Los Angeles, California

After arriving at Thompson Hollywood, we realized it was at the adjacent side of tommie Hollywood. Tommie Hollywood has a higher floor, while we were there, we can oversee the entire Thompson Hollywood hotel. On a Saturday night, it was a wild rooftop party. Tommie Hollywood roof does not have a clear view to downtown like Thompson's Hollywood. It was a cloudy and rainy day when we stayed there, if it was a clear day with the amount of snow we had recently, it would be a great spot to capture the snowy mountain background with Downtown in the foreground. CNN building is a little bit in the view, you can avoid it if going to the farm left of the building. We around evening and hotel clerk has suggest us not to get high floor since the rooftop was the bar which we have experience during tommie Hollywood stay. We took the suggestion and got a 2-queen bed which can sleep a party of 4. The room is much bigger than tommie with modern design like tommie Hollywood. Hotel lobby has a modern yet elegant design with a bar area near the entry of the lobby. The elevator room has a somewhat hidden door that leads to a restaurant called Mes Amis. The elevator that is on the street side has a double door which allows guests other than the hotel to reach the top of the roof. Entering the hotel is required to present a room key to ensure the safety of guests. The parking attendant Jose was super helpful when our car key cannot start up again after the key park the car. He tried to reach us via the hotel phone and notify us of the problem with parking and suggested we meet him at the valet when we are free to avoid an unpleasant wait when getting a vehicle. After breakfast I met with Jose and found out it wasn't the battery or a bad key issue because I've given him the wrong key since 2 of our keys were alike. So, I would give the parking attendant five stars for his effort. Rooftop is definitely a great place for photographers, we booked a few weeks back not knowing it was going to rain. Overall, Thompson is a decent place to stay in the busy downtown area, but keep in mind the loud noise level can last all the way to about 1:30-2:00am, so lower level is recommended. Because of noise level from both the rooftop and the room installation I would give it 3 stars, but the receptionist and parking attendant and hotel decoration I will give it 5 stars which results in an overall of 4 stars. read more

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Nice hotel, decent staff, and crazy rooftop bar. The service here is slow and not very accommodating for the price. Rooms are nice but feel small even with a terrace which didn't even have a view. Shower was the nicest edition. The bar lis at the roof is Interesting. Great view and drinks but there are alot of people like so many probably too many people, play the same techno pop music every night marketing to a very specific type of people clearly, and is increasingly loud and rowdy especially if you are staying at the hotel. You can literally here the music from the top floor on the third floor and there was even a fight while I was there. I was recommended this hotel from a celebrity for It's lowkey yet upscale atmosphere and it definitely disappoints. I recommend the Dream Hollywood It's a much better hotel read more

Thompson Hollywood - Hotels Near Me - Los Angeles, California

I wanted to leave a positive review but the stay was disappointing overall. I love the hotel decor and vibe. Trendy and modern. Service is friendly but could be better trained. We came for my fiancés bday celebration and stayed for one night. We got an upgrade to a suite on the third floor as Globalist. The suite was big and with cool decor. They prepared a cheese plate/fruits/bottle of wine for his bday. We appreciated all of these. However, many major flaws here made the stay disappointing. First, the toilet room had a disgusting sewage smell. No joke. It was so disgusting that we had to hold our breathe to use the toilet. We closed the door to block the sewage smell to get into the rest of the suite. For a relatively high-end, new hotel, it was appalling. Since we only stayed for a night and realized that disgusting smell after unpacking, we didn't bother to ask for room change. Second, Bar Lis. It's a nice rooftop bar. I tried to make rsvp ahead of time for bday celebration. To get a table, it's like $100 minimum per person. I realized it's not the best deal for us. And the staff told me since I would be staying there as hotel guest, I would have no problem getting in with friends. Wrong. They gave me a hard time trying to get friends up on that night even though I stated I was a hotel guest. Third, noise! Just like everyone else stated in their reviews, soundproofing is extremely lacking. We stayed on the third floor thinking it would be far enough away from the rooftop bar and loud music, but you can hear everything from the street and neighbors rooms... Lastly, I went to rooftop for my Globalist breakfast before 11am and ordered one breakfast entree. When I was done and asked for the check, it was after 11am. At the time of check out, the staff was gonna charge me for that becuz the bill was after 11am and would be considered lunch. But I said I ordered a breakfast entree so he fixed it. But again, the training could be better. Finishing breakfast after 11am should not be charged as lunch..... Overall, it was a bit of a traumatizing experience with sketchy location, lack of soundproofing, disgusting sewage smell. I would not recommend staying here. But do check out Bar Lis. read more

Being a Hyatt Globalist, I usually have 3 to 4 free nights I need to use each year. Deciding to use one of those nights, we did a staycation in Hollywood at the Thompson. We checked in early around 3 pm. Standard check-in is at 4 pm. If you arrive earlier than 2 pm and want to check in, expect to pay a fee. You also pay a $30 resort fee that gives you a free drink voucher at any of the bars and restaurants as well as priority entry and other perks. Valet is $60 per night which is the highest I've ever seen for valet and I stay in hotels about 100-120 nights a year throughout the US as well as a few weeks in other countries each year. The rooms are done well with large beds, nice showers, and ceiling to floor windows. They have water sitting at each nightstand for your arrival and a small bottle of pinot noir and snacks for payment if you decide to indulge. We were meeting some friends to go out for dinner and to hop a few bars and had some time to kill, so we went up to the Rooftop Terrace. The pool was full, so we sat down and grabbed drinks at the rooftop bar. The jalapeño fritters were amazing, and they had some great summer drinks to choose from. Once the friends arrived, we met them at the Lobby Bar for a quick drink. It opens at 5 pm. After that, we proceeded to their Rooftop Bar / Nightclub on the other side of the elevators called Bar Lis and enjoyed a few more drinks before heading out for the night. The biggest con to the hotel, besides the resort and valet fees, is that the Bar Lis nightclub music is so loud that you can hear it pumping away in every single room in the hotel. Lucky for us, we were out nearly all night, but for those who are looking to sleep, that is highly invasive. They also forgot to give me my drink voucher when I arrived. When I went down later to get it I was told they had to go across the street to the Tommie to grab more as they were out, so I am guessing many people didn't get that voucher. Hopefully, this isn't something that happens alot. The pros to the hotel are the priority access to Desert 5 Spot, Bar Lis, and others at the hotel and its sister Hotel Tommies. We checked out Desert 5 Spot later in the night, and being able to bypass the very long line was definitely appreciated. The hotel staff was amazing throughout as well. You can use your drink voucher at any of the before mentioned places as well as Kateen, which we had lunch at the following day. Great place to check out if you're in Hollywood, by the way. While there are many things I enjoyed about the hotel, I'm not 100% sure I will stay again in the future. It is considered a Catagory 6, and the price reflects that, obviously, but the weekend night life scene is a little too much and after resort fees, valet parking, taxes etc, you're paying well over $400 a night. While that is not out of question for some great hotels, I don't believe that this hotel stacks up to that even with all its charm and benefits. read more