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    Recommended Reviews - ThoseTechGuys

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    Lack of communication
    Saideep B.

    I hate leaving negative reviews but hopefully the feedback will help them become a better company. My interactions with Julian started off great, very responsive and willing to come down for a small 5 Ethernet termination project on a weekend at a reasonable price. However on the day of actual service communication broke down completely. My window was 1-3 and I had no notification whatsoever that their previous jobs were running late and that they would likely miss the window. At 3 I contact Julian and am told that the techs will give me a call. I get no response for the next 45 minutes so I basically pack up and leave the worksite. I then get a nice message from Julian apologizing and saying he expected the techs to call me and explain that they were held up at their first job. While I appreciated the explanation, from other reviews it seems a common recent theme that management has no idea what the non communicative techs are doing. If they have known for the past 5 hours they are going to be late...let the customer know so we can figure out a solution preemptively. To his credit, Julian eventually responds and says to make it right he'll come by and do it on Sunday himself. I tell him that's kind and to call me or text me to let me know when he's coming. Guess what Sunday rolls around and....no further texts or responses from Julian and his team. Completely unprofessional. I understand that this was a small job but the right thing to do would be to just say no from the get go. Based on what I've read if they ever show up you'll get great service...but you may have trouble getting them there in the first place. Edit: Julian did eventually contact me on Sunday to schedule a time but by now I had lost faith in their ability to schedule appropriately.

    Bam!!
    Kathryn Y.

    Some technical issues lead to me hire these gentleman. It started with a Yelp project of course! Which allowed me to receive bids from various vendors. Isiah and Elijah ended up doing the actual install. There's a story behind how I ended up choosing the most upgraded mechanical mantelmount system. The week prior Peter and Elijah came and discovered that the previous person (who shall not be named) messed up my television. A screw was broken off inside. They recommended the mechanical mantlemount which would not but added pressure moving the television up and down. I am so stoked with the service. Instead of trying to just "make it Work" they suggested a solution that would be the best. Was it a more expensive mount? Yes, but I did not feel like I as being taken advantage of and they didn't charge me a service fee for showing up the first time. Now, I have an awesome little entertainment center for my new home. I could not be happier. They showed up on time, were professional, and cleaned up after themselves. Thank you. SYOY!

    A structured media enclosure with nicely organized network equipments and Ethernet cables

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    Julian R.

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    Julian R.

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    5 years ago

    Great service! The team is knowledgeable and very skilled at what they do. They arrived on time and finished the job in less than an hour.

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    6 years ago

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    6 years ago

    What friendly guys! Super helpful and very precise at what they do. Thank you so much, Peter and Ryan for the quick and quality work!

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    5 years ago

    Had them install a mantel mount above a fireplace. Very professional and very satisfied with their work! Turned out exactly as expected!

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    Julian R.

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    5 years ago

    Punctual, communicative, professional! A+ experience from start to finish, don't go anywhere else for your mounting needs!

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    Page 3 of 5

    Ask the Community - ThoseTechGuys

    Do you repair swann security cameras? If so typically how much is that price range? The cameras are…

    Hey Audrey, we work with Swann cameras often. There are a variety of reasons they could have stopped working. We have a standard hourly service call rate if you'd like us to come take a look and figure out why they are not working for you. Send us a… Read more

    Do you install projectors and screens?

    Yes we do!

    Do you guys also do repair work? If so, do I need to bring the tv to you or do you do house calls?

    Hi German, unfortunately we do not repair TVs, thank you for the question!

    Are you insured in case of an accident where people or property are damaged while doing an installation?

    Yes

    I want to add 4 new ethernet ports to one of the rooms from the panel via attic. How do you guys charge for jobs like that? by time or per project complexity or length? thanks

    Typically for common scenarios like yours, we have an itemized pricing structure for running new structured cabling. In some cases if the job scope does not fit our itemized pricing, we charge an hourly rate instead. Our aim is to keep costs as… Read more

    Do you install speakers and amps on boats?

    Not at this time, unfortunately.

    Are you guys taking appointments in December 2021? I received a prompt reply and quote on my first contact but no reply on scheduling the actual work. Anyone there?

    Yes, we are taking appointments in December! Apologies for the wait Alberto, but we usually don't reply during the weekend.

    Do you do in wall speaker installation and speaker wiring?

    Yes we do

    Do you replace the ethernet cables in wall?

    Hello! We do replace Ethernet cables.

    Do you install new electrical outlets if needed for tv mounting?

    We do not install “electrical outlets”, we do however offer powerbridge in-wall concealment kits which allow us to extend a current electrical outlet as well as hide AV cables in-wall while still being electrical code compliant.… Read more

    Do you service/repair Epson printers? i have one that is about a year old and the black won't print. I've used the head cleaner function and replaced the cartridge twice. If you don't can you recommend someone? Thank you.

    Hey Jill! Unfortunately we do not currently service printers. We always recommend reaching out… Read more

    View All 16 Questions

    Review Highlights - ThoseTechGuys

    The owner Julian was nice and helpful in suggesting the mount they could provide for my layout and needs.

    Mentioned in 36 reviews

    Read more highlights

    Multimedia Circuits & Systems

    Multimedia Circuits & Systems

    5.0
    (18 reviews)

    I had Kirill come out to help with some network cable routing in my house to help with wireless…read moreissues I was having during work. A few other companies sent out employees to run estimates, but Mulitmedia Circuit and Systems responded very quickly and said they could confidently do the installation on the same visit. He came out as promised and very quickly finished the work. Kirill even offered to help with a few aesthetic issues he had noticed during the installation, such as removing an exterior, unused coax cable and also filling a hole in the siding that he had noticed. Multimedia Circuit and Systems was incredibly fast in both their response and the installation, and I plan to reach out again for help with some PoE camera installations. I would highly recommend their help for network installation work!

    Kirill did a great job wiring our home for Ethernet. While my original plans weren't fully…read morefeasible, he helped reason through alternative wiring approaches and we settled on a setup that I'm super pleased with. In addition to advising on the network, he also helped future-proof it a bit by running a few extra cables and he even setup a line to pull an additional cable through a particularly difficult section of the house should we need it in the future. He setup the cable terminations with the flexibility I needed as the physical location of our switch is still a little in flux. Overall, he was great to work with and did high quality work, consistently going above and beyond my expectations.

    Eugenius

    Eugenius

    5.0
    (33 reviews)

    I'd recommend Shawn to anyone: his knowledge, efficiency, customer engagement, and outcomes…read moredelivered are outstanding. He's a networking and IT superstar. Costs: If you are upgrading your home network or other capability, and need to buy new/more gear, Shawn doesn't charge a markup on the equipment. In fact, once he's designed your solution he will provide you with links to the exact products required and let you buy them directly from the vendors if desired. Or he'll buy them himself and present you with the receipts. Hourly rate: With the skills Shawn possesses, his hourly rate is substantial. And it should be. However, you can still bring your project in at a very reasonable cost PROVIDED you can be a smart customer. By this I mean you must be clear on the capabilities you want to achieve--or at least be able to listen to Shawn describe what's possible and then make rapid decisions. If instead you want a lot of customer education, Shawn can do that too because he knows an immense amount about IT and can communicate effectively. However, it's a bit like paying for a neurosurgeon to teach you about the types of aspirin available to treat a headache. That doesn't make sense; get a nurse instead! In my case, my wife and I work from the house. My goals were to increase the reliability of our home network. We wanted better maintainability (so when the internet goes down I can rapidly identify the problem and fix it). We wanted better network security. I wanted to add a home security camera because of problems with car prowls, etc. And finally, I wanted to move our networking gear out of our super-hot furnace room to a cooler and cleaner location. This was a lot. Other vendors had previously failed to come up with an affordable solution--or any solution at all. Shawn showed us how to do it for a very reasonable sum. Once we had a plan, I was able to control costs by getting a carpenter friend to open up the wall and pull wires through to the new location for the gear. Shawn also kept costs down by allowing me to provide extra hands as he mounted gear on the wall, connected all of our wireless access points to the new console, etc. These steps all require two people. Shawn was willing to let me help and he even maintained a high level of wit and good-natured ribbing throoughout the long day of work. In sum: great outcome, great satisfaction, great price. Photo: New network system including: cable modem; device handling routing, security, network management, and recording of camera images; 24-port switch; and backup power supply.

    Shawn has today achieved what 6-7 previous IT technicians couldn't figure out with our home wifi. !…read moreHe arrived early and I felt immediately at ease ( I was home alone at the time). He has a wide range of skills - fixed everything from TVs , printer , network issues, my email server, Alexa, and even my car's phone connection ! After he explained the problem (old house with several floors and walls ) we now understand the issues and how to solve them in the future. He is very efficient and worth every penny of his 2 hour visit. Will definitely call him when we decide to update our system Kate WB

    HiTek Telecom

    HiTek Telecom

    4.9
    (40 reviews)

    TLDR; you get what you pay for. If you have demanding network needs and want a well engineered…read moresystem with service to match, I can't recommend Alee and HiTek Telecom enough. I contacted Alee with HiTek Telecom to get a quote on a complete network job for my home. Not only do my spouse that I work from home, but I also do a lot of photography and video that I transfer back-and-forth on my network and into the cloud. I was tired of poor and drop connections with my consumer level Wi-Fi system. In addition, I wanted a local security camera system that I can control without relying on a cloud service. After receiving a quote and agreeing on the scope of work, I scheduled the installation. Alee came out on time on the date scheduled and we walked through the plan of installation and confirmed what all my needs were. Alee and his team worked through the day and completed the install job in an incredibly professional manner. The installation and the cable runs, and all of the final product was exactly as described. After the install, Alee walked me through downloading all of the software that I needed, how to access and navigate the system, how to navigate and operate the security cameras, and ensure that everything was working properly. To be sure, this was a relatively large install for a residential application. I wanted ethernet drops in every room of my house, a new professional grade network cabinet, in-ceiling WIFi network, and a new suite of security cameras. I couldn't have asked for a better end product. I am quite pleased with the attention to detail of the install and making sure everything was perfect, workmanlike, and care was taken in my home. Alee came back out to adjust a couple of things for me after the fact and install an additional camera. Again, he was on time on the scheduled day. The workmanship was just as good and the communication has been stellar throughout. I truly can't recommend HiTek and Alee enough. Top-notch product and top-notch service.

    Alee was great! Helped us turn the mess the builder left us for a media cabinet into a clean well…read morerun network rack! He also did a great job installing our security cameras! All for a very reasonable price! Can't say enough good things. See the included before and after photos!

    ThoseTechGuys - hometheatreinstallation - Updated June 2026

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