I have been coming here for over a year. My go to girl is Vivian. She made my first Brazilian feel…read morelike a breeze. She was informative and help me laugh off the discomfort. Now she is waxes everything on me. My eye brows are on point, my cookie is smooth, my legs are hairless, and if she find a stray hair best believe it has met it's enemy. She recommended their body polish and my skin is so soft since using it. If you are nervous about getting any type of waxing go to Vivian as she will ease your anxiety. Then continue to see her as you will be come ADDICTED.

I have been a loyal European Wax Center (EWC) client since 2018, consistently receiving services at…read morevarious locations throughout Los Angeles and New York with zero issues--until I had the absolute misfortune of visiting the European Wax Center at The Strand on Huebner in San Antonio, Texas. This was a routine appointment--my usual services with the addition of a simple eyebrow cleanup. What I walked away with was not only physical damage but an experience so shockingly unprofessional that it has permanently soured my trust in this brand. The so-called "wax specialist" managed to get wax stuck in my hair and proceeded to over-wax one of my eyebrows to the point of it being practically bald. This was the complete opposite of what I clearly requested: a basic, minimal clean-up to maintain my natural shape. The difference between my two brows is glaring--something no competent technician should ever allow to happen. When I expressed my horror and asked to speak to the manager, Victoria Willis, a multi-unit manager, I was flat-out refused. Let me repeat that: A manager refused to speak to a customer who had just received visible, damaging, and unacceptable service at the hands of her staff. I've worked in the corporate world both as an employee and a customer, and never in my life have I witnessed such blatant disregard for customer care or accountability. In what world does a manager hide from a legitimate complaint involving botched services and physical injury? The sheer lack of professionalism, empathy, and basic human decency is appalling. To make matters worse, I had redness, irritation, and inflammation along my brow line and scalp from the wax--documented in the photos attached. No one in leadership offered an apology, or any form of resolution. I was only offered hair growth product AFTER I burst out in tears over this horrific experience and my close to bald brow. In the end, I was dismissed like my experience didn't matter. This location is an embarrassment to the EWC brand. If Victoria Willis is the standard for leadership, it reflects a toxic culture of negligence and cowardice. To the corporate office: Do better. And to other customers--go elsewhere unless you want your appearance and dignity left in shambles.

Only trust the best! Amazing vision and professionalism and dedication. Atmosphere is relaxed and…read morefun! When you want to stop anyone in their tracks see Vense and the team !

I have been visiting Vense Salon for over 15 years, and I absolutely love it. I appreciate that…read moreit's a husband and wife team--Adi and April--who work together. Depending on the schedule, I see either of them, and I've always left feeling satisfied and happy with my hair. They truly listen to what I want and make the whole salon experience very enjoyable. Thank you, Adi and April, for consistently doing such a fabulous job!

Getting a Brazilian wax is always an intimate, painstaking activity. I wouldn't trust just anyone…read moreto do this, and Mia's kindness, professionalism, and good humor made her a fantastic person to get waxed by. She is super careful and detail oriented, and the time flew by as we chatted about our children. Her studio is warm, inviting, and relaxing with a friendly vibe. I highly recommend Mia -- you won't be disappointed!

She is a negative human being! The shop was dirty and I felt super uncomfortable with the way she…read morewas talking and acting. She kept talking shit about another customer and her private life. VERY UNPROFESSIONAL!

I've been a client of Thi's since she opened several years ago and will only trust my eyebrows to…read moreher & her staff! Thi is the best combination of fabulous and down to earth, glamorous and kind. Her space is a reflection of her work as well. Meticulous, clean, beautiful. I'm a low maintenance gal who doesn't do much makeup wise, but I do prioritize my eyebrows every few months. You will be welcome however you are :)

Wow is all I can say. I've heard of this place and the great job they do for so long I finally…read morebooked my appt. I booked for a facial with Michelle and brow wax with Thi. The facial was amazingggggg it was so relaxing and the massage was to die for. She gave such a detailed arm, shoulder rub down that at first made me think wait did I book a massage as well?!? But nope it comes with the massage! :)))) also the facial bed was so comfy, I honestly don't say this much but I feel like it's better than my own bed at home and my bed is really good. Also my brows came out perfect!!! Their products are all quality high end products which you can even purchase from them for at home use. I love the friendliness and homey feel of the salon. Very aesthetically pleasing. Def 10 stars if I could. I really do feel like they are already so busy that I hate to give a good review and won't be able to find an appointment. But I'd be doing a disservice to all women to keep this little charm to my self. So thank me later ladies.

Waxing can be scary, but the staff is so helpful and reassuring, and booking was very easy. I had…read morethe best waxing experience with Roxanne. She is so sweet, and she truly makes the experience as painless as possible. Her technique is incredible, and you can tell she's an expert. She's also very efficient, and I will always request her! The results were totally worth it, I'll always come back here.

I absolutely love my waxer--she's amazing! However, I had a very disappointing experience with the…read moremanager, Avery. While I do take responsibility for a mistake I made regarding my membership fee, the way Avery handled the situation was unprofessional and downright rude. The tone of her messages was unnecessarily harsh, which left me feeling upset and disrespected. It's unfortunate, because the service from the rest of the team is great.

My personal favorite massage therapy clinic in north San Antonio. Great atmosphere and awesome…read moreowner! Highly recommended if you're in need of some stress relief.

Love Elva!! I was in town for the day and called to see if I could get in for a leg wax. She was…read morebusy until the afternoon but called me when she had a cancellation and I was able to go earlier which was so helpful. She is a wonderful & competent Christian women. She did an excellent job and I will be returning! Thank you so much Elva.

Love these ladies!!! Always great service and the threading and henna service is my favorite!…read moreHelping to hide the grays one appointment at a time. I'm in and out in less than 30mins each visit!

My eyebrows were still pretty messy when I left. I had hairs left not cleaned up, for the price not…read moreworth it.

I'm updating my review to reflect that Aurora no longer works at EWC…read more Before she left, Aurora recommended I (and all her previous clients) start seeing Ashley. She wasn't wrong - Ashley is great! Super nice, super gentle, and very good at her job. Highly recommend!!

Went as a first timer for the free wax service. There was required tipping at the end, but you get…read moreto choose how much. After the service, they really push their products and other services, so unless you're firm about saying no, you might end up getting charged for extras you didn't plan on. My waxer took her time, but I still had to tweeze at home because a lot of hair was left behind. At other places, they usually make sure you're as smooth as possible before you leave.