They checked for me and didn't try to upset me on other insurance I didn't need. Did not buy…read morethrough this time but will be very happy to use their service in the future.

Over 3 years, Trucordia/Secord has provided outstanding, reliable service - they truly work for…read moretheir clients, with helpful claims advice, and finding an outstanding alternative to the "big name" insurance companies that treated us very shabbily. You can trust them to work for you in finding the best insurance solutions for your particular requirements.

Great experience working with Melanie Perez from State Farm (Rusy Dubose & Karrie Dubose agency)…read more She has gone above and beyond working with me as I had to change my car insurance and helped me get a better rate. I also love that she proactively reached out to me to confirm one of my cars was no longer needed for insurance purposes. This level of customer service is not something I see often and grateful to have found this group.

I'd say maybe watch your back? Behind the five-star façade seem to be folks who talk trash about…read moreclients, and an owner who seems ok with it. I will spare you all of the bizarre details except that I was a 25-year SF client who'd just switched to this agent when an employee accidentally sent me an in-house email she'd written about me to someone else. It was incoherent, full of profanity and impatience about me for reasons that are still totally mysterious. It seemed to be putting her out that I wanted to buy a policy? Lots of weirdness ensued until I finally got a message from Karrie Dubose, and her response was terse and cold, no apology, then totally ignored my question about the policy itself. Honestly I'm still mystified! I found another SF agent and he's been awesome.

This is the latest review and it is not a good one. I spoke to Michael Wong, he was rude and…read moredismissive and not helpful. He kept mispronouncing my name and I corrected him several times. He purposely mispronounced to be insensitive and stupid. I wouldn't deal with someone who lacks patience and empathy.

Michael was very helpful and friendly. He explained the options and gave me some great information…read moreabout earthquake endorsements. He responded within a few minutes of my request on Yelp. It was a fantastic experience. I was shocked how cheap the policy is and how much coverage it provides. It's less than half the cost of my previous coverage and covers more.

If you're considering purchasing homeowners insurance from Liberty Mutual/Safeco, I strongly…read morerecommend looking elsewhere. In my experience with one if there third-party claims representative, ALL-Cat my claim was denied at first without any inspection of the property. I was also informed in writing that I had made "threats" during prior communications, with the Adjuster something I completely dispute. After that allegation, all communication was restricted to email only, making it difficult to resolve the situation fairly. The overall process felt one-sided and unprofessional.

Every time we have a glass claim, we are told we need to download an app and take pictures of a…read morechip in the windshield! Until I do this, I am told I cannot set a scheduled time to get the damage repaired! Of course, now the starburst in the windshield has the potential to turn into a crack that requires the windshield to be replaced. Meanwhile, I don't receive the required "text," and I am told to call 800-561-0198 to have it resent, only to discover they are closed in the afternoon! Safeco's process and communication for getting a simple glass claim and repair completed are appalling and pathetic! It would seem that after using Safeco for over 30 years and paying them over $5400 a year for insurance, they would provide better service. As their service continues to decline, it appears we need to find another insurance company. Obviously, we do not matter to this company, and after getting the runaround from their phone representatives, they have no interest in us as customers.

I really was reakkyt impressed that Mai persevered to get the quote to me when the email did not…read moreShe has very interesting options that may also save many with unfamiliar companies. I abided by the decision for the client, but recommend her nonetheless.

From the owner: Evergreen New Life Agency is more than just an average Insurance Agency. We want to take the burden…read morefirmly off our clients’ shoulders by providing the best coverages available that we can offer. We believes that listening and to truly understand our clients' needs is the best way to protect them in a long run. Honesty and transparencies are our mottos. As a one-stop Insurance Agency with years of experience managing a wide-range of risk and exposures, we have the skills to ensure our clients receive exceptional coverage. To keep your loved ones safe and to protect your assets, contact us to find out how we can help. Our team of experts is waiting to hear from you.

It would be impossible for me to be more positive about my experience with Magnolia Insurance…read more After years of half-hearted representation I found Brydie Anderson and she has impressed me over and over again with her diligence, professionalism, and wonderful advice. I really feel that she is my advocate in the confusing world of insurance. Brava!!

I have had positive experiences with this group after changing to them 5 years ago. When I was…read morerear ended by an uninsured motorist my SAFECO agent wanted me to pay for it. After frustrating calls and e-mails with her, I called my agent at Magnolia and they were willing to help intervene so they covered this accident and did not make me pay a high deductible. I have car, home, umbrella, earthquake and sewer coverage with them. Customer service is the best.

I've been a customer for over a decade. My original agent left but i…read moreI returned and received amazing service from Laura Young. Highly recommend!

I worked with Lynne Bromley recently for a new policy. Lynne is very experienced with different…read morepolicies, terms and pros and cons of different insurance companies. She was responsive, thorough and had my best interest in mind - lowest premium with the best coverage. I really enjoyed working with her and will continue to stay in touch with my future insurance needs. Highly recommend!

After 25 years as a loyal customer with PEMCO Insurance, I was recently informed that my auto…read morepolicy will not be renewed. This decision was based on two incidents involving a driver on my policy within the past year--one at-fault accident and one not-at-fault accident. What's most concerning is not just the outcome, but the process: * The not-at-fault accident appears to have been weighed equally * There was no meaningful opportunity for appeal or discussion * I was told the decision is final, despite over two decades of continuous business I understand that insurers must manage risk. However, it's disappointing to see long-term customer relationships seemingly carry no weight in these decisions. I've filed a formal complaint with the Washington State Office of the Insurance Commissioner to better understand how this decision aligns with regulatory standards. Sharing this experience in the interest of transparency and to ask a broader question: Is this the level of consideration customers should expect after 25 years of loyalty? If others have had similar experiences or insights, I'd be interested in hearing them.

I wishes there were zero star . this insura company is the worst auto insurance, bad cu service,…read moreabsolutely terrible quote . I have been with them 15years but zero help when you got accident and rude customer service and management. stay out of this company

I had 24 hours to get renter's insurance for a move into a new apartment and within 20 minutes…read moreArthur had me set, had exchanged pleasantries, and had emailed me all of the documentation I needed! And it was $50 cheaper than other insurance I had been quoted! Unbeknownst to Arthur, I had contacted them on Yelp last month and I got the same quotes an personable treatment! This business earns all the hype they have received!

I've been meaning to write a review for quite some time now. For many years now, this location and…read moreMr. Schiffer has always been 100% with me; their transparency and communication has made me feel like I know how my money is being spent. I've been loyal to them since day 1 due to their commitment to educate me and direct me into the right direction. Insurance policies can be complex but Mr. Schiffer makes it easy and fun! Ask around, they are the best! Its one stop insurance shop. John L.

I have spent months struggling with health insurance, red tape, and clerical errors that weren't…read moremine but left me without insurance. I was at my wit's end recently after being told that I had missed open enrollment (despite having applied before the deadline), and that I couldn't get an exception made. I have medications that I had to stop cold turkey months ago and have been without, and have been dealing with health issues I couldn't really afford to get care for because I was told I had to wait until November for open enrollment to start again. I posted on Facebook asking friends for advice, assuming it was pointless. But then one of them said I should look into a broker - an option I had no idea was available, nor that it was free. I looked through a list of brokers and found Gary Franke and his team; they sounded good, so I requested help from them. And thank god I did, because I tell you what - after months of metaphorically pulling my hair out over how stressful the runaround of insurance was, especially when I don't have much knowledge on the subject - Gary Franke and Heffernan Insurance Brokers had me squared away in a few emails and a single phone call. I couldn't believe how simple the process was. Gary got my information - how much I make a year, what exactly I'm looking for / need help with - and narrowed the insurance plans down to two that he said would be the most affordable and the most helpful for me based on my needs. Then all I had to do was choose from the two, let him know, and he got me enrolled and activated. No fuss, no stress. He was friendly, empathetic, understanding, and answered all of my questions thoroughly and without judgement - even the ones I personally thought were probably dumb questions. He was even willing to discuss my options with a family member that has been trying to help me with the process of getting on insurance, if she had any other questions she wanted to ask him. Even after I was on an active plan, Gary and his team have encouraged me to come to them if I have any further questions, and made sure I know they're available for any other advice I may need in the future. In conclusion, I literally cannot recommend Gary Franke and his team enough. They got done in less than a week - and only took as long as that because I had to make my choice on the plans and slept on it - what I was on the verge of a breakdown trying to do on my own for months. If any of the many people I had spoken to on the myriad of phone calls with WA Healthplan Finder, or any of the insurance companies, had just once suggested a broker, I could have escaped so much stress. If you're on the fence about a broker - do it. It's so worth it, and you can't go wrong with Heffernan Insurance Brokers, and Gary Franke and his team. They are extremely knowledgeable about all this stuff, and genuinely want to help you with what you need and where you're at. There's a reason they have so many 5-star reviews here; and I promise that those reviews are telling the truth, because I know mine is. Reach out to them. I promise you won't regret it.

Buyer beware, Gary is unethical. Back in 2017, I moved to Bellevue Wa. and was in need of health…read moreinsurance. New to the game I was unaware broker's fees are paid by the health insurance companies. Tamara, who works with Gary, was the agent of record and did a good. However, months after I get a call from Gary stating, "Tamara forgot to bill you." Not knowing, I gave him my credit card info and was billed $75... Pretty slimy for a whopping $75. I would have sued if still live nearby.