Everyone was nice and I easily extended my reservation multiple times over the phone. The bill was…read morescary, but that's because I had the car out for over a week. Linda shuttled me home, she is the coolest! She made my day by being kind and friendly :)

I have rented from Triangle Rent A Car on many occasions for our catering business and everyone of…read morethe experiences have been seamless! They are professionals, the vehicles are always clean and ready to go when I arrive for my pick up, and they are less expensive than their competition with much better service!

Wow, I haven't been treated this rudely in a long time. Turns out it was by the managers of this…read morelocation. They were blocking thru traffic chatting in two cars. After waiting several minutes I asked them politely to move. They continued to chat. When I said how rude they were once inside the manager, Joana, accused me of being the one who was rude. Even the employees detailing cars asked them to move and then just shrugged and said they were the bosses. I hope enterprise can hold a higher standard for how its leaders treats their customers. It was also really dirty inside. I don't think they've vacuumed in a year.

This was always my favorite enterprise rental place. I drove out of my way to come here because the…read moreservice was excellent. I have given them excellent reviews on many platforms, most often in their company surveys. I know business is hard, they have had to decrease the hours. But the service is not excellent any longer. I just was caught in traffic and needed to pick up a car, thinking I could get there by seven before they close, now they close at six. I began calling at 5:45 to ask if they could remain open for two minutes. I was put on hold repeatedly never picked up until one minute before close. I asked if she could stay open a few minutes so I could pick up the car. She told me that the safe was already locked. I arrived at 6:02. In the past, I could've counted on someone helping me out. Not any longer. When I asked when they stopped answering the phone, she said she picked up and got dead air. But I was on hold repeatedly and never picked up. I truly looked forward to renting my cars here a few times a month. My loyalty is now broken and I will just go to whatever company is closest and most convenient. I always was a loyal customer for Enterprise, especially this location, because I still felt like a customer, valued. That is no longer the case, sadly.

I received FIVE-STAR service ! I am not sure of some bad reviews. Preston and Miked help me…read morewith my Geico rental. They could not pick me up at home, so they called a Lyft driver to fetch me from my house. Preston processed me in an efficient manner. Very professional. This is a BUSY place, so don't come in expecting to waited on immediately. Especially if it's 5 PM. They had several cars and SUV's to choose from. Gecio had changed my allotted time, (which i didn't know) and Preston called me to let me know, or otherwise I would have had to pay out of pocket expenses. Could be happier with my experience. !!

Worst experience ever. Took close to 2 hours to get a car that I reserved a week before…read more Enterprise takes 10 minutes. Unless you have a couple of hours to devote to getting a rental car stay away from Hertz.

We accidentally left behind my daughter's wallet when returning our rental car at theTampa airport…read more We realized within 20 minutes. We immediately ran back to the rental area. After some time they said they located the wallet but the money was taken out of it. $200! The manager proceeded to tell us that he watched the cameras and no money was taken, although the manager would not allow me to see his badge/name and couldn't tell me who found the wallet. He said he wasn't sure. Shady af and complete thieves! Police will be involved! Do not use Budget!

Terrible experience. The car I was given was not cleaned very good (not washed, dirt on floor,fries…read moreunder seat. Once I got on the road the car started shaking. I called to report it and was told take it to the airport.

I rent from this location everything and there is an employee here I believe her name is Kea and…read moreshe is AMAZING!!!!! Whether she is helping me or another customer, she is always helpful and kind. I've been renting from enterprise for almost 16 years and she is one my favorites. Love enterprise. You all have never let me down.

My reservation was made by my insurance company. I was approved to have the car for a month. I…read moreasked for a mid size sedan. When I arrived, they didn't have one and brought around a compact car. When I asked if they had anything any larger they brought me a tiny Kia SUV that had stains on all the seats. I took it because that was my only option. About a week and a half later it rained and when I turned on the wipers there were no wiper blades so the wipers were just scraping the windshield like nails in a chalkboard. I called to see what could be done and was told they had 0 cars to swap out. I could just take it to get wiper blades put on somewhere. After all the money that my insurance company and myself paid to rent this crappy car, I don't think so. I called corporate and was told I could contact other locations to switch the car out ( not well we have a car at this location but told me to call other locations) after two more failed attempts I finally found one at the airport. Staff there were nice and the process was easy. As my return date approached I was notified I may not have my car by that date. I called and asked if I could extend it. The person on the phone was nice and said sure. He charged me for the extra days. This was on Thursday, I was extending through Tuesday. Monday afternoon at 4:30 I receive a call asking why I hadn't returned the car on Thursday. When I explained the situation and that I had already paid to extend the reservation, I was told I needed to come in and sign paperwork. I asked why I needed to come sign paperwork since I had already paid and my car was to be returned in the next day. I was told well we just have to have it. I told them that I would sign the paperwork the following day when I returned the rental as I live 45 minutes away and was not going to drive all that way in 5:00 traffic just to sign paperwork. The guy on the phone got an attitude and said well I guess we will see you tomorrow. After all the money we have paid to have a car for a month, why was I not being assisted in finding a replacement vehicle when there was an issue? Why wasn't I told about paperwork when I extended the reservation?

Might be the single most incompetent group of people I have ever met. I make a reservation in…read moreadvance, I show up, they say "Sorry we don't have any cars". I hope the man I spoke to is the owner of the franchise, because then I can be certain they will go out of business and no one else will have the misfortune of having to deal with them. Rent from literally anywhere else.

They gave me a car with a check engine light on when I left that had a transmission and…read moredownshifting problem that almost cost me to have a wreck on I 40. Additionally, it was not even the car I reserved, was dirty, and they were late getting it to me to leave. I will never go back here and discourage anyone else renting from them from a safety standpoint.

I just rented a car through and online discount system. The lady at the counter was EXTREMELY…read morerude. There was an issue with the contract that didn't match what I signed up for online, but the lady said she couldn't change it. I get into the car and the interior smells of BO, and halfway through my trip the check engine light comes on. I will never rent from these people again.