Due to the body shop extending my car being in the shop I had no plans on extending my rental. I…read morewas met with overall great customer service and a complete breakdown of everything. Thank you Kamila (hopefully i got your name right) for being patience and ensuring i had full understanding of the situation. I definitely recommend this place!

Customer service was very helpful and on point with explaining the process of renting their vehiclesread more

Everyone was nice and I easily extended my reservation multiple times over the phone. The bill was…read morescary, but that's because I had the car out for over a week. Linda shuttled me home, she is the coolest! She made my day by being kind and friendly :)

I have rented from Triangle Rent A Car on many occasions for our catering business and everyone of…read morethe experiences have been seamless! They are professionals, the vehicles are always clean and ready to go when I arrive for my pick up, and they are less expensive than their competition with much better service!

Kudos to the National Budget Rent customer support. BUT...the local franchise charged me for 2 days…read moredespite my clearly reserving the truck over the phone for 24 hrs. There was also a " $3/day cost recovery fee" which is apparently another BS fee charged arbitrarily by the franchise. Seemingly the local franchise is permitted by HQ to charge additional fees and costs which you are not aware until you are ready to pick up your truck and essentially SOL. This 'policy' therefore seems to be specific to this location so do yourself the favor, avoid this particular location and choose a different Budget location to avoid the hassle and complaining to HQ in order to get your refund.

I had a wonderful experience with this dealership today. I found the used car I wanted on their…read morewebsite yesterday. I reached out to the manager who assigned me to a salesman. I completed the loan pre-qualification online last night and drove from Charlotte to Durham today to test drive the car. David, my salesman, was helpful and not pushy at all. He took his time to explain everything and happily showed me another car that I was also considering. I had the car thoroughly inspected by Adam, my trusted mechanic there, and proceeded to purchase the car. TJ took care of the financing package for me and was very friendly and helpful, answering all of my questions. All in all, I feel like the price was fair and I'm happy what they gave me for my trade in. I would definitely shop with them again for our family's next car.

We purchased a used car from University Ford Durham and ended up spending an additional $3000…read morewithin 11 days to make the brakes road worthy. We have a BBB claim open that they haven't even bothered to address. If you are in the market for a used car, I would highly suggest you look elsewhere. This dealership doesn't stand by the cars they sell and lets dangerous cars leave their lot. Unless you don't mind spending an additional 25% above purchase price to make the vehicle road worthy, think twice about doing business with this dealership.

I rent from this location everything and there is an employee here I believe her name is Kea and…read moreshe is AMAZING!!!!! Whether she is helping me or another customer, she is always helpful and kind. I've been renting from enterprise for almost 16 years and she is one my favorites. Love enterprise. You all have never let me down.

First, I want to give kudos to the manager who seems to be working hard to satisfy customers. For…read morethe most part, the majority of the employees also seem nice and responsible. However, you cannot be assured that the type of car you reserve actually is available in this location's inventory just because you received a reservation confirmation. I received a call after receiving my reservation confirmation informing me that the size/type of car I reserved was actually not available -- in spite of the confirmation -- because the online reservation system is not connected in any way to the local inventory, particularly if your reservation is same day. Fortunately, by the time I arrived, someone had returned a car that fit my needs so everything worked out. When I returned the car, however, the person who checked my rental car back in quickly alleged that I'd somehow done minor damage to the car -- a minor issue that had been present before I received the car. I asked to speak with the manager who resolved the issue. Be careful to really, really check the car you receive out and perhaps even take photos just in case you miss something!!! I should have known this but was having a stressful day when I picked up the car (unexpected car repairs on my own car) and didn't cross my t's and dot my i's.

The Hillsborough Rd. office in Durham is an amazing operation of professionalism and efficiency…read more In particular, Kevin Andre assisted in planning our rental around collision repair and travel issues, and was quickly helpful in adjusting our rental period to changing circumstances. Friendly, courteous and entirely focused on helping us. The rental check-in and return were incredibly smooth. The vehicle was in great shape. Highly recommend this location and their entire team.

Wow, I haven't been treated this rudely in a long time. Turns out it was by the managers of this…read morelocation. They were blocking thru traffic chatting in two cars. After waiting several minutes I asked them politely to move. They continued to chat. When I said how rude they were once inside the manager, Joana, accused me of being the one who was rude. Even the employees detailing cars asked them to move and then just shrugged and said they were the bosses. I hope enterprise can hold a higher standard for how its leaders treats their customers. It was also really dirty inside. I don't think they've vacuumed in a year.

By far one of the most honest, knowledgeable, and reasonably priced auto repair shops in the…read moreTriangle. They are one of the few shops that I trust fully with my car.

They do great work! First time I used them was for a clutch replacement in a Fiat 500 Abarth…read more Never a great time to try a repair shop for the first time but they exceeded my expectations and they performed maintenance on that car for until I sold it. Always honest with what I need and what I don't and friendly. Fiats are never cheap to work on but they provided fair pricing. They're a little far for me for my truck that about anyone could work on but I'd recommend them to anyone!

Might be the single most incompetent group of people I have ever met. I make a reservation in…read moreadvance, I show up, they say "Sorry we don't have any cars". I hope the man I spoke to is the owner of the franchise, because then I can be certain they will go out of business and no one else will have the misfortune of having to deal with them. Rent from literally anywhere else.

They gave me a car with a check engine light on when I left that had a transmission and…read moredownshifting problem that almost cost me to have a wreck on I 40. Additionally, it was not even the car I reserved, was dirty, and they were late getting it to me to leave. I will never go back here and discourage anyone else renting from them from a safety standpoint.

I just rented a car through and online discount system. The lady at the counter was EXTREMELY…read morerude. There was an issue with the contract that didn't match what I signed up for online, but the lady said she couldn't change it. I get into the car and the interior smells of BO, and halfway through my trip the check engine light comes on. I will never rent from these people again.