Wow! Where do I begin? Let me start by saying that this is the best dental office I have seen in my entire life! From the moment you walk into the office, you are part of an experience. This is what they have mastered, "the art of creating customer experience"! The office is beautifully decorated! Every way you turned there is something else that is aesthetically pleasing to the eye; very well decorated. The feeling you get when you walk in is very homelike. The staff were SO friendly!! You hardly see this anymore at dental or medical offices anymore. The office etiquette of the staff how medical professionals should be. As a college professor and nurse, I teach my students the importance of having such etiquette as demonstrated by the Thrive staff. I have also managed many health care facilities and Thrive has created something in their practice that other practices should not only take notes on, but follow. I believe they have created a new template combining professionalism, customer service and experience all in one! Giselle was so welcoming and so sweet! Kept me updated every step of the way until they were ready to see me in the back. Maggie was exceptional! She is doing what she loves and it shows. Monique was very knowledgeable and helpful with explaining the treatment plans as well as the many options that were available. Last, but certainly not least, Dr. George. This doctor is not only sweet, kind, and attentive to your needs; she also makes it her duty to provide you with the best care! Everyone was welcoming and happy, not because they had to be, but I believe because they truly are where they want to be doing what they love to do! I wish this office existed many years ago as I would have started my journey with them then. I am grateful to have found this office and now consider myself a lifetime patient. There is NO other dental practice that can top what this office provides! Did I mention they have an in office Orthodontist too?? They offer a complimentary exam with him. I promise you will not regret coming to this office for your dental needs. read more

I am writing to express my frustration and confusion regarding the recent cancellation of my dental appointment. On a Friday, I received a text and voice reminder message at 11 AM regarding my scheduled appointment for Monday. Given my professional commitments, I had this appointment marked on my calendar and fully intended to show up, as I always do. However, because I did not respond within a three-hour timeframe, my appointment was canceled by your team. This is incredibly frustrating, as I had not confirmed the cancellation of my appointment myself. Moreover, it is worth noting that this appointment had already been rescheduled previously due to the unavailability of hygienists in your team. Your team called to reschedule it, and now, once again, I find myself needing to reschedule. This pattern of inconsistency is mind-boggling and has caused significant inconvenience for me. As a result, I am now compelled to search for a new dentist who can provide a more dependable and accommodating service. I hope that you take this feedback seriously and make necessary improvements to your appointment management processes. Thank you for your attention to this matter. read more

I recently visited Thrive Dental office and they exceeded my expectations with their outstanding customer service. From the moment I walked in, I was struck by how cozy and welcoming the office felt. The atmosphere immediately put me at ease. The staff were incredibly informative and attentive. Special mention goes to Aria and Ximena, who went out of their way to ensure I felt comfortable throughout my visit. Their genuine care and consideration made a huge difference in my experience. Dr. Shen was fantastic. He took the time to thoroughly explain the entire process and made sure I was comfortable at every step. As someone who is usually very anxious about dental visits, this was incredibly reassuring. Additionally, the front staff were amazing at explaining the dental pricing, ensuring there were no surprises and that I understood every detail. Collectively, the entire staff made me feel relaxed and happy, turning what is usually a stressful experience into a positive one. I cannot recommend this dental office highly enough! read more

I recently moved to Dallas and was searching for a dentist. Well I found THE BEST dental and orthodontic practice ever!!! From the moment I walked in, I was greeted with kindness and a smile from the front desk personnel. Monique helped me get checked and I didn't have to wait long to see Dr. Christine and Dr. Nathan. I have sensitive teeth and they were so patient with me! The office is state of the art with the latest technology and it feels more like a spa than a dentist! I got my teeth cleaned, I'm going back to get the whitening treatment and also getting Invisalign! I loved the experience so much that I'm taking my daughter there next! I cant say enough good things about Thrive Dental and Orthodontics! If you are looking for a dentist you can trust and get the best treatment and service, look no more because you just found them!! read more

I had an amazing experience at Thrive Dental & Orthodontics! Dr. Leem and their incredible staff truly go above and beyond to make every visit comfortable and stress-free. Dr. Leem's expertise and attention to detail are unmatched, and the team is always friendly, professional, and welcoming. From the moment I walked in, I felt like I was in great hands. I highly recommend Thrive Dental & Orthodontics to anyone looking for top-notch dental and orthodontic care. Thank you, Dr. Leem and team, for giving me a reason to smile! read more

Monique, Maddie, and Alejandra were great throughout and stellar service from Dr Gregory and team. I hate dental work but the environment and their staff throughout made it a an almost pleasurable experience Overall. I will drive the hour to go there than to get shoddy service elsewhere. I am still waiting for that Trophy Club/ Southlake location please! read more

one of the best dentist offices I've ever encountered. Thrive gets the job done . The Dallas location with maddie, alejandra & monique made my exp great as well as the Frisco location with CC mishelle dr David , daisy tiona and Monique once again . I would highly recommend . If you ever have any questions. Monique is definitely the person to talk to . read more

I was very impressed with Thrive Dental on Preston. Maddie, Monique, & Alejandra were so friendly. The office was so clean, bright, and welcoming. I was just amazed at the work of Dr. George. She was very patient and continued to check on me through out the procedure. I would definitely recommend Thrive Dental on Preston. read more

Tanya was excellent! Very sweet and gentle! Very happy! The whole Thrive office has been very welcoming. I will be coming back. Also love how clean the office is. Extra points for the amazing smell when you walk in. Does not smell sterile like other dental offices. read more

I I recommend to my friends my family to anybody that I know Thrivhess dentist are the best .very clean office people works there very professionalism.ms . Monique very professionalism, if you're looking for dentist go there please read more

Service and hospitality was top notch. I felt very comfortable and my concerns and questions were address patiently. Thanks so much to Ximena Areana and Dr Shen for this great experience. Definitely would recommend. read more

The service was very careful and friendly, both Dr. Shen and the assistants Ximena and Belinda were excellent and very professional. They definitely make you feel like you are in a place of trust. Saudhi C. read more

The staff and Dr.Christine are so nice and make your experience as comfortable as possible. Im so glad I chose this office!

Walked in and was welcomed very nicely. My visit was the first time to a dentist ever and Tonya made me feel very welcomed!

Everyone here is amazing and so friendly! They explained the procedures to make you feel comfortable. Highly Recommend!

great service, wonderful staff, great dentist. recommend Thrive dental for dental needs!

Great people, relaxing atmosphere and professional dental treatment. Highly recommended!