This company is amazing ! I'm a retire General Contactor and if I wasn't retired and still building…read morehomes I would hire this crew ! Rex who sold us on the company and was there all the way. Always, responded within minutes of a text. Carlos and his crew were very polite even offered me there chicken for lunch Lol. The finished project with resurfacing and adding new water line tile was perfect. Rex, had great ideas which gave us confidence in the final product from the color of Tile to the color of the Mini Pebble. They cleaned up the pool area afterwards like it had never happened. Look no further they are competitive with their pricing and a 5 Star on the finished product !. Thank you again, Rex and Crew.

If you need your pool rehabbed you will not find a more honest man that provides excellent work and…read moreservice. Our job required a lot of tile work, a leak, added step, shelf and new pebble tech. The craftsmanship was excellent and Tony was true to his word. We are delighted in the final product and would feel confident referring Budget pools to anyone. G&E

After having a nightmare experience with another pool company, we cautiously decided to start the…read moreprocess again with Keywize after meeting Jeremie and receiving a fair quote. Keywize definitely delivered. They told us 4-6 months for completion and we were done within 5. The communication was very proactive, we received responses to inquiries super quickly. They made the process, smooth and enjoyable, and we are in love with the results. I definitely recommend this company if you are looking for quality and integrity.

They had a fair price and the quality was there as well as completing the project on time. Great…read moreplace and the customer service is outstanding. I would highly recommend these guys. 5 stars

Our pool was very dated and needed a complete makeover. We contacted several pool companies that we…read morefound through different sources. Oasis of the Valley Pools was mentioned positively several times on FaceBook, so we scheduled an appointment. Matt and Casey came to our house with a bunch of samples and plenty of helpful ideas. Once we chose them the process was easy. The demo was fast and they cleaned up as they worked. Next came the stonework, as we wanted to cover our current deck and spa deck. Their stone mason (Jacob), and his crew were nothing short of amazing. Ours was a complicated, multi level project and it came out perfectly. We added several feet to the deck once we started and appreciated the flexibility from them. The pebble crew came in and out in a few hours and our pool looks brand new and we couldn't be happier. If we needed to remodel or build a new pool we would definitely use Oasis of the Valley again!

We love our newly resurfaced pool and spa! Casey and Matt are skilled professionals who are easy to…read morework with. And ... no hidden costs! They helped us with colors and textures. Stayed on schedule. The whole project was smooth. Great company! Great people!

We recently hired Cactus Pools and Remodeling for a pebble tec repair at our home in Scottsdale,…read moreand we couldn't be more pleased with the results. The original pebble tec around the stairs had been cracking and breaking away into the pool, and it was in serious need of repair. Giovanni did an outstanding job matching the original pebble tec as closely as possible, making the repair blend seamlessly with the existing finish. His attention to detail was impressive. As an added touch, he incorporated a subtle turtle design into the pebble tec on the stairs, which turned out beautifully and added a unique, custom element to our pool. The workmanship, professionalism, and care throughout the project truly stood out. We are extremely happy with this company and will definitely be calling Gio again when we're ready to resurface the pool in the future. Highly recommend.

If you need your pool resurfaced, Gio is the best. They did a great job, fast and painless. Very…read morehappy with the quality of work and the knowledge Cactus Pools brought to our project. Highly recommend Gio and his team. Pricing was very fair!

Wonderful experience working with system pools, highly recommend them to anyone…read more We had a pool with hot tub installed with travertine decking. We really enjoyed how Jason came over to our house and was able to sit with us right there and design the backyard while being able to walk the space to visualize it, rather than go to an office somewhere like other companies. He came back as often as we needed to finalize the design. Lindsey their operations manager was fantastic, she provided lots of communication on the schedule, updates, ect. She was always available whenever we had any questions or concerns. Tom came by at each step to check that everything was getting done correctly, really made us feel at ease as we progressed. All of their sub contractors were respectful and do great work. We really liked Miguel and his team, we even hired him for some extra work after the pool. They quoted us 2-3 months for the project to be complete and we were swimming just over the 2 month mark. Highly recommend!

System Pools built a nice product but getting there wasn't easy…read more Wifey and I shopped for the right pool builder. This is our first pool. We knew we were looking for a company with a solid reputation, and most importantly good communication throughout the build and good subcontractors. We went to a few pool & garden shows and compiled a list of our top 10, then narrowed those to our top 3 based on the above. We chose Robert & System Pools because of his initial professionalism and apparently quality, and wanted to support a small family business. During construction communication was difficult at best and supervision was absent. This meant that the worker bees worked without quality control. That resulted in misaligned tiles, questionable drainage, bad grouting and silly mistakes like a dozen or so travertine tiles with the printed country of origin showing and mismatched tiles. If the worker had just placed them differently by 90 degrees! Getting the tile contractor to fix it was an effort and they missed about 1/3 of the errors so I had to fix the rest myself. No Bueno. I waited a year to write this review to include warranty service. There were a few minor warranty issues, as expected. Communication and response to those issues could have been better.

Barb, Skip and Logan at Polar Pools run an amazing company! Their attention to details, design, and…read more overall quality is unmatched. They are very involved in their community and seek to provide service at the highest of standards. We happen to live out of state ( snowbirds) and they did a phenomenal job designing our pool.Being out of state for some of the construction, they provided great communication during the process. Safety is top of mind as well, and they don't cut corners! If you want a beautiful pool, and want to work with a wonderful family owned and operated business you should choose Polar Pools!

Couldn't recommend them enough! Skip and Logan were amazing and got our pool resurfaced, including…read morea new automatic water line and vacuum line, done in under 3 weeks. Excellent communication and quality work. Their pricing and work product are impossible to beat!

I rarely leave negative reviews, but I feel obligated to share my experience with Fair & Square…read morePools so other homeowners understand what the closeout process may look like. The pool itself turned out nicely overall, but the experience at the end of the project became extremely stressful and disappointing. Before the project was fully completed, I identified several unresolved items including defective travertine, missing travertine installation around a deck jet area, and concerns regarding electrical completion. Despite these items being raised prior to final closeout, I was repeatedly told that everything would become a "warranty item" only after full payment was made. I attempted to work collaboratively and proposed reasonable solutions, including partial holdback agreements and written completion terms, but those were rejected. What concerned me most was the communication style once final payment became due. I received repeated threats of lawsuits, attorney fees, and ROC escalation despite clearly communicating in writing that payment was being made within a specific timeframe. Even after providing that timeline, additional legal threats continued. I understand contractors need to enforce contracts and collect payment, but professionalism and customer communication matter -- especially after a homeowner has already invested a significant amount of money and lived through a long construction project. In my opinion, the biggest issue was not the construction itself, but the pressure tactics and unwillingness to provide any meaningful protection or flexibility regarding unresolved items before final payment was made. If you choose to work with this company, I strongly recommend: - Documenting everything in writing - Clarifying punch list procedures upfront - Understanding exactly how final payment and warranty items will be handled before the end of the project I hope the remaining items are completed as promised and that no further escalation becomes necessary.

Terrible company. They came into our private neighborhood and put signs up on every street corner…read more(HOA areas not a property they have a job on). I won't support a company that leaves their crap all over a neighborhood. I'm all for advertising, but putting 10+ signs all over private property is ridiculous.

We took many bids, and were impressed with this family owned multi-generation business. As some of…read morethe other reviews have stated, this process is not cheap but this company is very fair. You certainly get what you pay for in this case a beautiful remodeled pool. Our pool was a plastered pool over 30 years old and was in desperate need of a redo. The job starts with Mike Jr. coming out to measure and answer questions and returns an estimate the next day. After our decision was made the whirl wind began, I mean that in a good way. I enjoyed the entire process from jack hammering out the old plaster to watching new pipes being rerouted to picking out tile and pebble sheen and designing our new baja shelf. There are not a whole lot of options for an older pool as far as the cap tile is concerned unless you want to rip out all the old deck and use stone which can get pricey, we decided to go with a new cap tile and selected brown with a blue/grey/brown waterline tile. We were not sure how this would turn out but I am so glad we went with the choice. Our backyard is earthy and natural and this looks soo classy, we chose a lakeside blue for the pebble sheen and Mike Sr. put some extra bling in there for me and I LOVE it! We also added a baja shelf and a couple turtles to the bottom of the pool. Mike Sr is very communicative, patient and answers all questions via text right away and even put up with my indecisiveness about the depth the baja shelf and held an Adirondack chair in the air where it could possibly go to show me a visual. I appreciated that. Overall we are very happy with this company from start to finish very professional, clean, timely and if you are looking to make your backyard an oasis and not break the bank, we highly recommend Creative Pool Plastering Company. Thank you to the entire crew and Mike Jr. and Mike Sr! The Bonkoski's Mike and Kari

Something is wrong with this company. Very poor communication. I would worry about doing a big…read moreexpense like this with a company thats been in business since 1957 but has no one not a sole answering the phone. They should at least have a receptionist type person to take calls if not the project manage as well where you can leave a vm atleas. You can put a request in an email to set up a quote and you'll never ever hear from them! Very unprofessional.