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    Thunderbird Supply Co.

    3.3 (11 reviews)
    Closed 9:00 am - 5:00 pm

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    2 years ago

    They didn't have what we needed. Staff are nice and had a lot of customers. Lots of interesting things to see

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    3 years ago

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    Sam's Club

    Sam's Club

    2.0
    (3 reviews)
    42.7 mi
    $$

    Just not as good as Costco. Nice try guys. I would say only acceptable because it is very clean.read more

    NO BED FROM SAMS One would think when spending over $700 on…read moresomething, a store the size of Sams Club would be able to handle it! We placed the order with them on 11/25, & received 2 emails from Sam's Club stating that the bed would be delivered by 12/19. On the tracking site, belonging to "MXD Group (AKA Home Direct USA) it shows my bed and box springs were delivered to them and sitting on their dock 12/07. I then started receiving automated phone calls (A direct violation of FCC regulations I might add) giving me the choice of delivery dates of 12/21 and 12/26. I tried to get transferred to a human being but found this to be impossible. I called MXD Group back on 12/09 and spoke with Dustin whom I informed this bed is a Christmas present for my wife and a delivery date of the 26th was unacceptable as was the date of the 21st as we would be unavailable. I asked him why MXD Group was unable to make delivery by the date Sam's Club stated delivery would be made by. He told me that he would find out and call me back. As of 12/13 I received no call back so I called again. I spoke with Chad and then Deanna at MXD Group. Deanna told me she would get to the bottom of it and call me back. After not getting a call back by 12/17 I called again and was unable to reach anyone at MXD Group. So I called Sam's Club Customer Service, and spoke with Olivia who after trying for over an hour finally told me that although MXD Group / Home Direct was open she came to the realization that they were not going to answer the phone. She told me that she was going to escalate this to her supervisor and I should hear something by the morning of 12/19. The morning of 12/19 came and went again without a phone call so I called again, this time to Sam's Club Customer Service. I spoke with Jarra. I told Jarra what has been happening and that I was thinking about canceling the order. Jarra placed me on hold for about 10 minutes, then came back and told me that it would take about 3 days for the money to be returned to my card. I told her that was unacceptable as I was not told how long a refund would take and wasn't sure if I wanted to cancel the order yet. I had to ask her 4 times to speak with her supervisor. I was finally transferred to Sierra. who told me that there was nothing she could do. When asked why Sam's Club was so quick to remove the funds when the order was made and so slow to return the funds when the order was canceled I was told that was just the way it worked. I told Sierra that I need the $700+ back on my card so I could buy the bed elsewhere before Christmas, again was told that nothing could be done. I asked to speak with her (Sierra's) supervisor, and was placed on hold for about 45 seconds, then was hung up on. I then called back and spoke with Tiffany at Sam's Club Customer Service who looked into the matter and let it slip that Sierra isn't a supervisor, but a call center employee like herself and Jarra. She told me that she would ask someone to call me back. It is now the 26th, still no call back. So I left this as a review and received the following response on 12/27: Your opinion is very important to us and the Sam's Club community. We appreciate you taking the time to write a review on Serta Perfect Sleeper Wynstone Cushion Firm Eurotop King Mattress. Unfortunately, your review did not meet our guidelines for posting on our site. Your review cannot be approved because it: * mentions customer service issues * directs business away * is vague or needs more detail * was written lacking personal experience * mentions shipping complaints (Well yes, your customer service is terrible and people need to know about it!!) (well yes again, negative reviews tend to do this!!) (Dates and names and exactly what happened each time I called, what more detail do you need?) (Really? Who experienced it if I didn't) (Well yes, unfortunately you have nowhere else to post complaints for terrible customer service or terrible shipping) I also received the following email 12/27: Response By Email (Katherine) (12/27/2016 11:41 AM) Thank you for contacting Sam's Club in regards to your Serta order. We value our members inquiries and suggestions. Providing excellent service is our highest priority. I've reached out to the vendor and they have advised that the carrier was unable to reach you by phone or email... Katherine, I find this strange as the only calls I received from your vendor were automated phone calls on 12/7, 12/8 and 12/9 that are in direct violation of the telephone consumer protection act of 1991, and 2012. Please show me where your vendor shows any calls to me after my initial call to them. They have my phone number. I guess we could go as far as subpoenaing my incoming calls from my phone carrier and you can show me when they called. We can do the same thing for my inbound emails from gmail.com and you can show me where they tried to email me. Your vendor could not call or email me BECAUSE THEY NEVER TRIED TO!!

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    Sam's Club

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    Prescott Winlectric

    Prescott Winlectric

    1.0
    (1 review)
    66.5 mi

    They describe themselves as "wholesale only", for contractors, not the general public, but they…read morewill take anybody's money. I stress "take" your money. I've been in there 5 times, and made a purchase 4 times. The first three times, the guy helping me answered my questions and gave good advice on what to buy. The next two times I got the cold shoulder and a brush off. I dealt with him and one other person behind the counter. They copped major attitudes and refused to answer any questions. He bad mouthed the "guys in orange", yet he was actually wrong on a few simple things too, come to find out. At least the guy in orange I dealt with WANTED to answer my questions, he answered them correctly (I passed inspection), and had everything I needed for my project at better prices than this jerk at Winlectric. I guess if you're a contractor and you know everything already and its not your own money you're spending, go ahead and patronise this business. If you're John Q. Public, just go talk to the guys in the orange or blue aprons. You'll at least be treated with a little more respect.

    From the owner: Prescott Winlectric is a full service wholesaler specializing in electrical supplies. As a locally…read moreowned company within a national organization, we offer not only the pricing and selection of a large supplier, but also the local decision-making and flexibility of a small business. We source the industry's top products at competitive prices, so you can get what you need when you need it, to get the job done right.

    Winter Sun Trading

    Winter Sun Trading

    4.7
    (27 reviews)
    2.2 mi
    $$

    Years ago - as a wedding present - my friend bought me the most stunning pair of earrings from…read morehere. Anyone who knows me - knows that I am drawn to big colorful earrings and have many - many - many pairs. These earrings quickly became my favorite. I adore them and their vibrant color. I love that they came from such a special person - with such beautiful intentions. I can't thank this store enough for giving me so many years of joy with such incredible earring wonders. Trust

    I visited in September 2019 while on an Arizona (Grand Canyon) trip with my friend. We stayed in…read morethe city of Flagstaff so on a Friday after breakfast, we took an hour to explore downtown Flagstaff. My friend Melanie wanted to look for small gems (or Crystals?) for her boyfriend so we stopped into the store. INSIDE - this is a cool store with all sorts of ornament looking things. They sell pottery, jewelry, natural hair and skin products, carvings, herbs, spices, and tea. My friend bought a small elephant shaped stone thing for her boyfriend. I don't know the exact name for it but it looked cool. I ended up buying a small packet of loose leaf ginger tea with a tea sifter. The tea didn't taste good and it wasn't as strong as I would have liked. I love that the big paintings and stone carvings are made by local artists. SERVICE - Service was warm and pleasant. The young man who helped us while inside was nice. If you're a tourist visiting Flagstaff and you are looking for a unique store, then I recommend Winter Sun Trading. **** - 166 total reviews in 2019 - 375 total overall Yelp reviews - Reviewed on 29 December 2019

    Photos
    Winter Sun Trading
    Inside -- Friday, 27 September 2019.
    Inside -- Friday, 27 September 2019.
    Inside -- Friday, 27 September 2019.

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    Inside -- Friday, 27 September 2019.

    Thunderbird Supply Co. - jewelry - Updated July 2026

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