It's my neighborhood sandwich shop. If it wasn't, I'd never go in the door. But it's convenient, so sometimes I will. No problem, it is what it is. Two stars because of two problems, the first one just happened: 9:45 PM, they're open til ten, I called to order two subs, figured to save them the time instead of waiting seven more minutes til I walked in the door. But no -- "We don't take orders this late." Wait a minute -- you're open fifteen minutes more, had I walked in the door seven minutes later you'd be that much later in the store. Really annoying. Poor customer service, seemed to me. Cost yourself fifteen bucks, give or take -- I tip well -- and yet another reason for me to wish there was another sandwich shop closeby. Problem two -- one guy who works there nights is way, way, WAY overly familiar. I'm just ordering a flippin' sandwich, I'll be pleasant, hope you'll be pleasant also, everybody be happy. But this clown calls me by my first name -- got it off my card but even then the dope got it wrong -- and he's always asking me all kinds of things, and telling me all kinds of things, being all buddy-buddy. Hey, here's the news: You're not my buddy. You're a mope who works at the sub shop. I want to eat my sandwich and read the Chronicle, is that alright with you? Give me a break already. Back off. It's guys like this guy that give me just a tiny sense of what it has to be like for an attractive woman, no space for her at all, every guy asking "Hey, what's that you're reading?" which really means "Hey, I wanna get into your shorts." God, it's just got to suck. If it was based on those two issues -- esp the way over-the-top familiarity by this one clown -- based on those two issues and they'd get one star. Because there are other employees who are civil and have decent boundaries and can whip up a mean sub, that lifted it to two stars. read more

Moved to Austin 4 weeks ago and I visit this ThunderCloud location every weekday for dinner (Don't judge me). I always buy two sandwiches (Hey now) bringing them loyal business. There is an employee named Gary who works at night who is the nicest and coolest guy ever. I really like the chili and I asked him to make me something with chili and he came up with the Ballin Chilli Sub. OMG so good. Meatballs (without sauce) drenched in chili with onions and cheese. My new fav sub. So Im working from home today and I walk over for lunch and asked for this sub. I got nothing but resistance from 2 workers there because "their location doesnt do special order". WTF. How hard is it to take 2 meatballs from the freezer, nuke it and pour chili on it????? Thanks for fucking up the first thing I loved about Austin, Thundercloud. I'll take my money and my parties elsewhere. read more

The best straight up subs in Austin. Do not even think about Quizno's or Subway, Thundercloud is so fresh and tasty. The veggie with hummus, turkey, or ham all taste so delicious on the fresh bread. Plus, I also have them cut up of big jalapeno from there jar just for good measure. The staff is quirky but friendly. Sometimes it gets annoyingly crowded but they do what they can with crowd control. This location is great, just off South Congress. read more

i could never justify paying $20+ for a meal for two at a sandwich shop except here...this location. i dont know her name but she has dirty blonde hair tied up...and she makes a textbook-perfect sub sammich. the bacon here is crispy-awesome, all their add-ons are fresh love it. read more

I haven't been to Thundercloud Subs in quite a while and after tonight I have to ask myself why. I love the quirky vibe of Thundercloud and the subs are second-to-none. I had turkey this time but was definitely eyeing the "Office Favorite." What's not to like about egg salad with bacon? read more

This thunder cloud has a couple rude staff members & 3 lines instead of 1. So you oght wait longer than other depends how much the person in front of you is ordering! No common courtesy! ONE LINE ONE LINE it's simple read more

The thunder sauce is not good, the salads are lame and I rather be at subway! Not a big fan. Let's redo the space...it looks dingy!

Small tasteless ,cheap subs for the flavor disabled masses here in Austin. The meat is anemic and the bread tastes like supermarket bread. I would eat at any of these hole in the wall places. One day I bought a Jersey Mikes Italian and then just for the hell of it I bought a Jersey Mikes version..... I took pictures. Like comparing a Fiat to a Mercedes. Mike won Hands down. This place is so bad I actually called and complain to some head honcho at TC. He was a real Dick. Go to Jersey Mikes. read more

I have loved every thundercloud I have ever been to. However, tonight I walked a couple of blocks from the Citizen Cope concert at Derby in the City, on a Saturday night to eat at this location with a group of 15 people. Unfortunately, when we arrived at 8:40PM, the sign said closed, even though the hours of operations said 9PM. My group and I were extremely disappointed and forced to take our business elsewhere. I am extremely disappointed to have to give a bad review since I am a huge fan of this Austin local favorite. read more

Their Party Trays come with zero vegetarian options! Bad caterer! It's not the job of a meetup organiser to customise a party tray. Ercloud only has 2 party tray options on their menu, and neither one has ANY veggie subs. read more

Slow service and my sandwich was mediocre. I tried the Nada Chicken sandwich and although I was pleased that they offered vegetarian sandwiches I've definitely had better. read more

Thundercloud is a chain but the kind of chain I adore. The staff at each location was laid back and chatted with me before, during and after making my sandwich. I should have gotten something more exotic than roast beef, but it was on special and sounded like a good idea. read more

Just ordinary subs place. make your own sub out take one of their specialties. Very much like subway. Nice staff. Good deals, make it healthy :) read more

Yum! Awesome vegetarian subs. I love having the choice between cream cheese and hummus for spread. The staff is always friendly and efficient. read more

I used to like this place... Until my friend and I both got food poisoning from the nada chicken. I will never go back... Update 01/13/15 STILL MAKES MY STOMACH TURN WHEN I SEE IT read more

One of my favorite sandwich place to go too. I have always had great service and food. They don't put much of whatever you ordering, for an example when I get the tune, they put more lettuce and tomatoes that any type of meat you order in your sandwich. read more

Super friendly and welcoming. I got the New York Style Sub. Excellent!

This is a good alternative to the boring sandwhich shop that comes with a cheap price tag. I personally like the NY italian with all those meats. The pastrami is really good as well. These sanwhiches may not have you screaming hallelujah but your stomach will be happy with you none the less read more

Love all their sandwiches - but the salads are awesome. I am so happy they finally opened one nearby my business, so no more excuses for unhealthy lunches! read more

I like Thundercloud Subs in general and have always had really nice service at this location. I'm always a fan of the chicken nada sandwich with pepperoncini added in. Even the young lady that I mentor, who absolutely loves meat, enjoys the chicken nada sandwich. Yum! I was in there today and they had organized well, so that there were multiple lines (I think at least 4) to help with the lunch rush. As a result, I got my sandwich in just 5 minutes, which was awesome. read more

Here's your 8-inch sub with two slices of turkey, shredded iceberg lettuce, 2 pink tomato rings and some weird sauce. That'll be 8 dollars.

It is what it is. A sandwich shop. I enjoyed my Turkey Club even though the avocado wasn't fresh, but rather the kind that comes in a package. Staff was friendly. I would go back. Nice break from Subway. read more

The sandwiches where gushing with amazing flavor. Subwrongway can suck it! All the condiment options blow my mind. Trust me just get two sandwiches. Theres a small porch, and no smokin'! read more

I love this place, the people that work there are always in a good mood which puts you in a good mood. The subs are delicious, i like trying different subs every time i go. Last time i had the pastrami and swiss with spicy mustard, it was good but i cant compete with the california club! The Beef chili is awesome too. read more

I just have to say that the Austin Club sandwich that I picked up at the E Riverside Thundercloud Subs is off the hook. The service is great, the staff is super friendly, and ultimately the sandwich they prepare are super tasty. The bacon on the sub was crispy, the bread nice and soft. A must for lunch if you are in the area. You can even talk about snakes or whatever while they make your sandwich. read more

Yo bro the other day had the best service by this nice mustaches dude named some shit like Brendan or Brandon. Dude laid down some sandwich love from above. I was like I'll have one sandwich but after that first one it was on. I had about 5 sandwiches. Each One better than the other! I said God dayum! Give that ma fucker a rase! read more

I have been eating TC my whole life and never had a sub as good as Chris made me. Music was great, tables were clean. Yum 10/10

The only reason this place gets two stars is because the quality of the food. At least thundercloud can assure its customers that the food quality is decent. This place has gone downhill over the last year. It appears to have lost or transferred a majority of their quality staff. Now their phone is normally off hook during the lunch hour, so you can't call in. The line is always out the door and moving incredibly slow. The sandwich artists are rude. Today one rolled his eyes at me. Are you kidding me? The manager here needs to get his or her ass together and train his/her staff how to treat customers the Thundercloud culture way, which is friendly and with respect. Don't roll your eyes at me just bc you were talking to me and I didn't realize that it was me you were screaming at from across your restaurant. I'd recommend a district manager come in and do something before your brand gets ruined by rude 30 year old sandwich artists. For me for now, I think I'll just drive to Snarfs if I want a sandwich. Or pick one up from Thom's. read more

Great, healthy sandwiches. The Turkish delight is probably my favorite sandwich in Austin at the moment.

I am only on Austin for a few days but am happy to have found a great sub shop! I had the Turkey sub and it was wonderful! Bread was fresh and the fixings were awesome! Also had the Zesty Lentil soup... Spectacular! May go back for supper.. read more

Don't listen to Kevin b. They don't carry roasted pork OR lamb.. But this store is where shoes meet boxes my friends. Put your phone down and stop tongue fucking your cheap prostitute in line, and don't be a sad duck when they say "hey order this isn't a conference room" . follow those rules and you will get a good food. read more

Called in my order on the way to work as I do often. Showed up to the store and it was completely deserted, with 2 employees behind the counter. I told them I was there for a pick up. After searching everywhere and asking the other guy, I'm told "I guess we didn't make it." I promptly left as I had to be at work. I guess the 2 guys working were too busy in an empty store to make 1 sub. Last time I go to ThunderCloud Subs. read more

I'm a picky vegetarian.. ok I meant horrible vegetarian. I don't eat mushrooms, don't really like that many vegetables.. and don't eat tofu or any soy really.. saying that.. I LOVE the NADA CHICKEN.. it's so good.. I would've never ordered one myself- because I don't usually like fake meat products.. but it's so good. I have several friends (not vegetarians) that will order the nada chicken with bacon.. Just put all your favorite things- thundersauce.. and veggies.. so good. Much better than subway.. The people are pretty "Austin".. never know what you're gonna get- always good to keep it interesting.. read more

I must say. I love Thundercloud Subs. This is the only location that I've ever been to and I wanted to give them 5 stars. But instead I'm giving 4 b/c yesterday the woman who made my sandwich was condescending and rude. My friend asked if she could just take the cheese off of her Office Favorite sandwich and she got super snooty going on and on about their no substitution policy blah blah blah. I ordered my sandwich from her afterwards and of course killed her w/ kindness. She of course was being super condescending...I will never stand in her line again. I wish I asked for her name. She was working the line closest to the back door, is about 5'3" or so, was wearing a blue t-shirt that had the neck cut out....dark brown hair in a ponytail and a puss on her face. Never again! BUT, their sandwiches rule, so I will go back!! I'm a huge fan of the Veggie Delite...also they were playing Queens of the Stone Age's Songs for the Deaf and that made my lunchtime extra special! read more

Horrible customer service and painfully slow! Waited for 30min in line of about 4 people and never got a sandwich, as he only made it through 2 people in front of me. He got to the 3rd person and said "you should probably just leave the line because this lady just ordered 5 sandwiches." I had to get somewhere on time, so I left empty-handed. I have never experienced a sandwich shop that took so long to make a sandwich. Especially one whose tagline is "fresh FAST and healthy." I'm a loyal Thundercloud customer, but will not be returning to this location. I advise people to drive a couple blocks further to a different location. read more

yeah the people working here range from very nice to having an elitist attitude. i personally didnt think their subs were anything special, but on a super hot day, it was good. i still prefer subway =/ read more

Pretty seedy inside, and the sandwich makers are rather annoying. I really don't enjoy being asked random, mundane questions the *entire* time they're making my sandwich. If the sandwich maker hadn't been so busy with his pointless rapid fire questions, he would have remembered to include the jalapenos that I requested on both sandwiches and was charged for. read more

These guys make amazing sandwiches. The California Club is definitely my favorite. I make sure to get one every single time I come to Austin. read more

I work downtown and enjoy coming here for a quiet lunch. I generally order the Austin club on wheat with Ruffles and Pepsi (hard to find). Almost any time of day there is a line but multiple friendly faces and it moves at a decent pace. You can also call ahead. Their subs taste better than cold subs anywhere else I've been. read more

This is by far the BEST of the Thundercould locations. I eat here at least once a week during my lunch break, and even though I place an order for 5 to 6 people, that super awesome guy who answers the phone always gets everything right! We may just have to crown him the sandwich king. The older lady who works there during lunch is pretty miserable (and, I might add, the only one who ever messes up orders/billing), but that's not enough to keep me away. The other locations are sometimes a little dicey (and don't always have Ruffles, what's up with that?!?!) but I'd drive out of my way to come here even on my days off, they're just that awesome! read more