Short version: I took my car for a hand wash and wax at Auto Spa Bistro for the first time today,…read moreSaturday, June 21, 2025. I left a happy customer. Therefore, I plan to return for my next wash and wax. Will I have the same experience next time? I hope so. Long version: Based on today's experience, I give Auto Spa Bistro a solid four stars. I researched this place before bringing my car here. On both Yelp and Google, reviews are all over the place. On Yelp for example, Auto Spa Bistro currently has a 3.2-star average rating with 162 reviews. Reviews are polarized with mostly 5-star and 1-star reviews. So, I knew I was taking a roll of the dice. Today, I got lucky. This place has been around for a while. The first Yelp review was posted in March 2012. The business has stood the test of time. I've lived in the neighborhood since 2001. This place is often busy on the weekends when the weather is nice. Knowing this, I showed up around 9:15 AM, shortly after they opened (9:00 AM). I pulled my car into the lot and was seen immediately by John and manager Mike. Mike told me that a hand wash and wax (outside only) for my car, a mid-size sedan, was $100. That was consistent with what I saw on Auto Spa Bistro's website for 2025 prices. I agreed to the $100 wash and wax. John worked on my car. The payment process was interesting and consistent (at least, partially) with what I read in reviews. First, John wrote "$50" on one of those paper restaurant "guest checks" and told me to pay inside. Then, he said I could tip when I paid inside or tip later via Apple Pay or Cash App. I asked if he had Google Pay or Venmo and he said no. I agreed to Cash App since I wanted to see the finished product before tipping. Inside is a small bar and lounge. I wouldn't really call it a restaurant, though they do provide sit-down service. You're either at the bar, high-tops, or sitting in lounge seating. They have a lot of TVs. There was only one person working inside at the time of my visit: Nia. She was the bartender/server and took everyone's initial payment at the bar. Kind of funny paying for a car wash at a bar. She printed out two receipts: one went back to her and the other, stamped "paid," went to John. Nia was very nice. I read in some reviews that you're not allowed to sit inside unless you order food or drink. That wasn't the case this morning. Other customers and I sat inside without ordering anything. However, this may have had to do with the time of day and how busy they were. Maybe they restrict inside seating during peak times. I also spent time waiting outside on the patio. You can watch them wash cars from both inside and outside. However, if they're doing more detailed work like waxing, they'll pull your car to the side where it may be out of view. John finished my car in just under an hour. He did a great job. I was impressed with his combination of speed and thoroughness. I'm very particular about my car. I used to detail it myself for many years. I've also had many different detailers work on my car over the years, so I know the commonly-missed and difficult spots. John is up there with the best to have worked on my car. The only spots he missed were certain corners on my wheels. All the other detailers have missed these spots as well. Not a big deal. It's a nitpicky thing. Overall, my car looks fantastic. I want to mention two things I really appreciated about John: 1. He used "black shine" on the bottom molding/trim of my car without me asking. This is something that I used to do myself, but got tired of asking detailers to do (cumbersome). When I walked up to my car and saw that he had done that, I was so happy and taken aback a bit. It showed he has an eye for detail and he's considerate. 2. I had the oldest, crappiest car on the lot: a 2001 Volkswagen with about 305,000 miles on it. If you've driven by this place, you know they wash a lot of fancy cars. Not mine. Other cars during the time of my visit included two Porsches, a Lexus SUV, one of those giant, nice-looking pickup trucks, and a recent-model Corvette. Yeah, my old car was outclassed and stood out like a sore thumb. I say this because John still treated it like the other cars on the lot, with care and priority. I really appreciated it. Another thing I appreciated was after John was done washing my car, he pulled it into the shade to do the wax job. Cars shouldn't be waxed in direct sunlight because the heat causes the wax to dry too quickly. They used carnauba wax, same as me. I was curious how they were going to handle the wax portion and they "passed." Again, as someone who used to do this myself, I appreciated all of this. When it came time to pay the outstanding balance and tip, I was confused. I ended up paying one of the other workers $75 via Cash App (he and John agreed to settle up). So, $50 went to the business inside via credit card and $75 "to John" outside via Cash App (remaining $50 for the service plus $25 tip from me).

It was a great unexpected surprise to get some good food at this establishment. I was very grateful…read moreto know that I could get my car washed and get something to eat at the same time.

I bought an expensive wash thinking it will make a difference from the cheaper one , once I got out…read moreof the car wash to go ahead and vacuum the inside I don't see much difference. I had to rub most of the satins away myself , the bird poop was fresh not even drained and I took the car in,that didn't even come off. Not too impressed at all with the amount of money I spent. Should have taken a picture before I did the cleaning myself . Going to a different one next time .

Wonderful service, quality always outstanding, great value! Much time is spent prepping my car…read morebefore the wash with clean water and much attention to detail. There are always plenty of supplies for after the car wash as well! Awesome place!!!

Not only do the do a phenomenal job...they are kind!!!…read more Kindness! You know a man's character by the way he treats someone who can do nothing for him. Getting my car washed and one of the employees was giving a customer's puppy water from his hand. They already had my business before, now they have it for life!

they literally stole my charger & headphones out of my car....i trusted u to wash my car as me n my…read morewife sat in the waiting room n they literally stole out of my car. if your willing to steal a charger then idk what else your willing to take therefore my trust is completely gone. the wash was good but experience was trash

Great hand wash for luxury cars! The people are nice and the wait is usually not long.read more

$40 for a Mini Cooper convertible. I questioned the amount and the man taking my money said he…read morewould throw in a spray wax. I told him I did not want a spray wax. The woman behind me was charged $30 for a Mercedes sedan. Never again! Fool me once...

I just want to give a big shoutout to Derrick at Luv Car Wash on North Druid Hills. I pulled up…read moreliterally as he was putting the cone out to close for the night, and instead of turning me away, he let me go through the wash--even though I was clearly last minute. I told him I'd skip vacuuming so I wouldn't hold him up, but he told me to go ahead and clean as usual, no worries at all. What really stood out was how professional and pleasant he was the whole time. Most people would've been lowkey annoyed, but not Derrick. Even when I struggled getting my EV out of auto hold before the tunnel, he was super patient and never made me feel rushed. He even knocked on my window to offer an air freshener right before I rolled in. It's that kind of customer service that keeps me renewing my membership and recommending Luv to friends. Bonus: the vacuums are seriously strong--like almost rip-your-floor-mats-up strong. Derrick is a star. Give that man a raise !

Well, I sure don't feel the LUV anymore…read more I've been coming to this location since 1994, back when the name, management, and ownership were different, but the customer service actually meant something. On one of my very first visits decades ago, my car didn't come completely clean. I mentioned it to the attendant, and he politely suggested it might be because I hadn't used the pre-wash. Then he offered me a re-wash on the spot, no fuss. From that day forward, I've always used the pre-wash. Fast-forward to today. I asked about the pre-wash, and the attendant told me it's now for members only. Seriously? One of the most basic and necessary steps in a car wash is suddenly an "exclusive perk"? What is this place turning into, a strip club, where even the most basic things come with a VIP upcharge? His excuse? "Too many people abused it." What does that have to do with me, a loyal customer who's been paying for washes here for 32 years? Feeling disrespected and looked down on, I went with the cheapest wash. To make matters worse, the vacuum hose fell off the overhead attachment. No help from staff, so I fixed it myself. And please, for the love of soap, wash your towels properly. They reeked like rotten mops. You lost a long-term customer today over something as cheap as a bucket of suds and a brush. There are other car washes nearby, maybe a little pricer, maybe not, but I leave those places feeling valued and appreciated. Today, you didn't even try to keep my business. Goodbye, LUV. The feeling's not mutual. And for the love of all that is sincere, please do not reply to this with that canned, copy-paste "sorry you feel this way" response I've seen on all your other negative reviews. It's hollow, insulting, and only proves my point. No response is needed.

This is a great and convenient car wash that is connected to a gas station. It is not the fanciest…read moreplace but it is organized and they offer great hand carwashes. I took my girlfriend's car here and they not only washed it great by hand but they also hand waxed it and cleaned the interior very good. They had a large amount of cars as it was a beautiful Saturday in August but I only waited for about 45 minutes. That includes waiting in line, choosing my wash package, getting the car hand washed and then driving around for the interior, waxing and tire shine to be completed. They accept cash and cards. Give this place a try. It has great service and good customer service.

This is about the best value I've ever seen in a hand car wash! They are incredibly thorough for a…read more$25 exterior only wash!

Fav car wash in Lithia springs. The manager and staff go above and beyond when it comes to…read moreassisting me with cleaning my truck

I am recently moved to Lithia Springs looked for a new place to wash my car. This business was very…read moreaccommodating and willing to explain everything to do with their service. I paid 20$ and great value for the services rendered.

Needed a quick car wash. The touch screen for payment was very finicky and you really have to press…read moreon it. The staff was friendly but the vacuum area was not kept clean at all. There was trash and even an empty blood tube on the ground. Their vacuum machines were okay and didn't really suck very well.

We visited this place in the afternoon for a quick carwash…read more This place is on Chamblee Dunwoody Road and close to exit 31 A. Although the place was busy, we quickly got space for a car wash. The guy at the entrance was helpful and explained the differences between different washes. Although the basic wash is a little costlier than other places, we liked that they had some people manually put car soap before it went through the automated wash. Also, the place has many self-vacuum cleaning spots, which is helpful, especially on busy days. They also have cleaning fluids and damp clothes to help with cleaning the car. If you are a car enthusiast and live close by, I would suggest taking their monthly plan and saving a lot of money even when you visit every weekend. Definitely recommended