Veey good service and friendly. Always on time. Not sure what else to include here but need 85…read morecharacters

I called to see if they cleaned rocking chair cushions. Patty said she wasn't sure but that she…read morewould take my number and investigate and get back to me. How nice! She could have just gotten rid of me and said no but she went the extra mile to check on it and call me back. Great customer service.

I've been here twice now to drop my laundry off, and I have nothing but good things to say about…read morePilgrim Dry Cleaners. My laundry was done when promised, and very nicely packaged! The prices are fair, and the service was good. I was notified by text and email when it was ready, that's great! I will be sure to come here again the next time I'm traveling to the area.

Holy expensive. $65 for 6 pieces (one suit 2 pcs, 1 skirt, 1 summer dress, 1 silk blouse and 1…read moreblazer). That's way too much to pay for that tiny amount of dry cleaning. Receipt didn't break or the prices, which leaves me wondering what, exactly, cost so much. I would expect that to hit roughly $40 or $45. The counter attendant was nice. I have no issue with the customer service, just that the prices are unreasonable. Won't be returning.

The cleaning itself is fine. However the customer service is horrible. They lost one of my…read morehusbands shirts. Management was to call us and let us know where it might be. 4 days later it was dropped on our front door. We were traveling and thank goodness we have a fantastic neighbor who saw it and grabbed it. I also have pointed out several times that they have an incorrect cc on file. As I looked at the receipt the person at the front said well it went through. I said yes but not on my card. So whoever got charged thank you but it does not seem to be an issue to them. I called today to share my issue with them and they offer a $20 credit. The shirt is worth significantly more than that. The service here used to be fabulous in the last six months it has gone down hill. Employees make a difference.

Did car side valet. Never been there before and I told the lady that immediately so I could get…read moresome sense of direction. I asked if I was just supposed to give her the bags and she said "um yeah" with a confused look on her face. I get them in and she's very quiet since I had 4 bags. I could tell right off the bat she dislikes her job very much based off her attitude and tone of voice. Unfortunately she weighed them and told me it wouldn't be until 6 days later all my laundry would be done. Not a huge deal but I thought it was a little crazy a laundry place takes a week to do laundry but that's just me. tried something new to help myself out and unfortunately it didn't go as planned. I said I will have to take my items back due to the wait and she didn't explain anything as to why the wait was so long other than the days they are closed. she quietly brought up and stuff and didn't say anything. Very very strange interaction for a first time service and i most certainly will not be back to any locations. I work in the service industry myself and this was a very low tier attempt at good service.