I don't usually complained nor writing reviews but I think the owner or district managers should do something about in this location, costumer services here are pretty bad. very rude Employees, I've been going to the Henderson location but never had a problems, everyone there is friendly and happy to be there. But because I moved my son's school I had to moved our dry cleaning locations (closer) And I thought this is better because Summerlin but for liked 6 months coming here man!, I noticed the employees here are not happy. (except the 2 girls) Spanish young girls (a bit friendly) And today really pissed me off, one of the employee Named "Natalie" she is extremely rude. I am sure she had or she may have complaints. She had no manner at all, for early morning this girl/lady should not be here, she is going to ruins your day. Ugh! Hope god will blessed her heart because she looks miserable. and the manager is just standing and passing by is just not care at all. What i've noticed here, the employees are acting liked this it is because the manager doesn't care. read more

It's been a couple of years, since my last review of Tide. I love this place. I actually drive a little farther, passing 3 other cleaners. But I love the way the clothes smell. The garments always look good after read more

Excellent customer service. Drive up service. Can also drop off after hours with their drop off bin, 4 digit pin required. My clothes are always nicely cleaned and reusable hangers. I enjoy the drive thru service. Pricey but worth it. Located West Sahara and Hualapai Dr. read more

Tide Cleaners - Outside - Dry Cleaning Near Me - Las Vegas, Nevada

Been going here for about 10 years and now I'm done with them. Ridiculous when they say my shirt was from a year ago so they can't redo it as it was still dirty and not done properly. How could it be a year old shirt if I do my laundry there every two weeks. What a JOKE!!!!!!! read more

I asked for an alteration..was told the fabric was too delicate. I did not agree and this individual made a point to be rude about it. I've been taking my stuff there since 2022 but that will end immediately. The fabric is polyurethane, I just wanted a precise cut, not even a hem. read more

Wanted clothes laundered, but they were dirty.... They only want clean clothes to launder. The lady accepted our clothes, counted each piece and gave us a pick up ticket. By the time we arrived back at our hotel she left a message telling us to return and pick up our dirty clothes!!!!! She handed them to us without even putting them in a bag!!!!! Left went down the road, they laundered our "dirty" clothes and were a 100% nicer and less expensive!!!!! Don't waste your time or money with this place!!! read more

DOES NOT DO REPAIRS (even small ones) ON HOUSEHOLD ITEMS!! So sad after multiple years of patronage, to find out that they were unable to sew up one small tear in a comforter and undone sewing in a duvet - both less than 2 inches. read more

Corrine needs to be fired!!! I can't believe anyone would hire her and have her attitude represent a business. I came in this morning to drop off and she refused to assist me! She needs go !!!! Poor management! Don't drop off your dry clothes! read more

Have to just say how difficult it is to choose a local dry cleaning service: one that is close, reasonably priced, reliable, and friendly. Finally went with Tide as it was closest to me and therefore easiest for pick ups/drop offs. Service was overall friendly and they quoted when it would be done. We really only need to dry clean luxury items so it is very rare. But they have you sign a waiver if you do drop off a luxury clothing item. I was fine with that. And pick up wasn't bad at all, I enjoy the drive thru option in case you really want to be on your way. There are freebies in the lobby for Unstoppables etc. It was a great experience I plan to try it again with future dry cleaning services. read more

Tide Cleaners - Closed Fourth of July - Russel and Fort Apache - Dry Cleaning Near Me - Las Vegas, Nevada

Why did I even bother. I took my coat in within and hour of spilling chocolate milk on it. They took it with no mention that they may not be able to get the chocolate milk out. Charged me and gave me back a stained coat. I could have done a better job at home. The young lady that helped with both drop off and pick up had a stank attitude both times and immediately got defensive when I picked the coat up and questioned it. Horrible customer service I will never spend a dollar with them again and they ought to be ashamed of themselves read more

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Took my sports coat in for cleaning and got it back in the same condition dirty? What the hell Tide and it only cost me $10.95 Will not be back. read more

Tide Cleaners is always a great value. Their service is always great . No matter if you use dry cleaning or laundry service you always get the best quality . I also recommend using their service for household items such as quilts or large bedding . It always looks amazing. Please give them the opportunity to please your needs!! read more

Horrible customer service at this Sahara (Summerlin) location. Corrina is the worst employee to have help you so steer clear from her. Will never go to this location again, by far the worst one in Las Vegas. read more

This dress was worn just once. After cleaning at TIDE the dress looks like 100 years old and from white turned into gray. All children seems to be working over there. U. S. Department of Labor should make a visit to that place. read more

Tide Cleaners - This dress was worn just once. After cleaning at TIDE the dress looks like 100 years old and from white turned into gray - Dry Cleaning Near Me - Las Vegas, Nevada

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Tide Cleaners is awesome, I was serviced with a wash, dry and fold! Very pleased customer! Tide will be my go to for my laundry!! Happy Customer!! read more

I'm really happy with the service I receive at this location. Shirts always turn out great.

I would like to revise my review on Sept 3. The manager (Megan) called me and corrected the refund for incorrect pricing. She was very nice and apologized for the error. Great follow-up. Thank you. read more

Unfortunately the manager is extremely rude. After they returned a very expensive pair of pants to me I returned to let them know. The manager didn't want to address the situation because she was going on vacation. She said she would investigate and call me. Ofcourse that never happened. After two weeks I again retuned to find an abusive and unhelpful manager. What's crazy is I'm trying to return a pair of Brunello pants that are $1400 and ger my James Pearce pants that are $400. Oh well. So sad for the person who will eventually figure out their Brunello pants are missing. I'm going to go have them tailored so they fit me. Probably another indication that their not mine. Don't call and ask for them back because I'm not coming back. read more

Very disrespectful service. They are always in a bad mood and treat customers poorly. It's not like they clean clothes for free and it's because of customers that the business can run and employ these very same people who dish out negative attitude. Not being willing to separate clothes out into two orders and being unwilling pack cleaned clothes per customers request is not acceptable. Not allowing customers to use the trash can is just deplorable. Arguing without reason is just cause to find another cleaner. read more

I been loyalty customer for years.Had a horrible experience with store manager Megan. She's very rude and not patient at all. Received an unexpected dry cleaning job. Ask her to redo their dry clean. And she told me it's not guaranteed. Stain is not guaranteed. And I'm like not one mentioned anything when I dropped out. "Did you ask?" Gosh. Ask for my money back. She said she only can do store credit. What a great experience "Thanks "Megan read more

Tide Cleaners - Dry Cleaning Near Me - Las Vegas, Nevada

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Been using tide dry cleaners for years usually the one on eastern recently switched to this location & it's terrible it's nothing but useless teenagers who don't know how to do their job & inconvenience you every trip the whole store needs to be fired or retrained. Whatever the company prefers but this place sucks. Let it slide multiple times before coming to yelp. All the other locations are great and I've been to several in Las Vegas haven't had any problems but every time I come to this location it's something. Do better! read more

Prices are out of control here! You will need to get a loan to pay for dry cleaning here. Go down the street to Crystal Cleaners half the price and better quality! read more

Tide Cleaners - Down the street Half the Price! - Dry Cleaning Near Me - Las Vegas, Nevada

Tide Cleaners on Sahara is superb. Courteous and efficient service, great staff and fabulous workmanship. Our clothing is always ready on time and they offer a great deliver to your car service right in front. Simple and easy. Tide offers many savings specials too! The price point is very user friendly. The best way to describe Tide Cleaning is excellent on all levels! read more

I'm so grateful for services that make my life more convenient like Tide Cleaners. I never have to even leave my car, and there are 2 drive through lines for the busy times. I've taken bags of laundry for fluff and fold as well as a few of my nicer items to be dry cleaned and they always come back looking and smelling fabulous. Upon dropping off items, you use an email for a receipt, and 8/10 times I get emails before the promised done time that my items are ready early. I also love that they send out coupons at least twice a month as well. When it's pick up time, they find you using the last 4 digits of your phone number. They also offer services for household items like comforters and blankets. The customer service is always great at this location, even when I show up with trash bags full. Thank you to the staff at Tide for helping me do my dirty work! read more

Shirts happen! I am kind of now convinced that you get what you pay for when it comes to dry cleaners. I was addressing a challenge with my husbands regular shirt laundry I had been taking to another cleaners and decided to go to Tide Cleaners because of brand reputation I suppose in addition to good reviews on line. They are probably the most expensive compared to others I researched regarding shirt laundry, but again, I decided "maybe you get what you pay for." Consistent friendly service, consistent communication via e-mails on when the order is ready for pick up and consistent and universally clean and crisp shirt laundry. I am more of the mindset to park the car and walk in to drop off/pick up, but the covered pull up area where the staff hustles to your car to do the drop off/pick up might be horribly handy on the right day. Also the 24 hour drop off box could prove to be useful to at some point in the future. They have a big, busy operation that runs like a little corporation really, from the staff's branded and bright orange work shirts to simply there always being more than ample staff on shift at any given time. Maybe I am clearly paying for this corporate image with my high priced shirt laundry, but I have not been disappointed from customer service to quality laundry since bringing my business there. Worth the money to me. read more

I've been bringing my laundry and dry cleaning here since October of last year. I'm so impressed by their quality and service! The price is reasonable also. They always give me warning regarding fading which I appreciate. I always get by clothes back the next day if it's a really large order two days at the most. And the bonus they come to my car! I highly recommend them! read more

Tide Cleaners - They use green products! - Dry Cleaning Near Me - Las Vegas, Nevada

So last week I had to find a new cleaner, as part of my "honey-do" list, and me being the multi-tasking husband that I am, I was looking for somewhere I could just drive-thru, drop off and go. Had seen the Tide cleaners and decided to give them a try. The process was quick and painless. Pulled up, a nice lady came out got my digits, and took my wife's duds for so suds time, and off I went. You get an email saying your duds are ready for pick up, you pull up, pay and go. Easy peasy, tide-y, squeezy. The only downside to the process is that it is a bit on the King George side of things. Heavy on the tribute. I paid it this time, since I did not want a fully armed battalion to remind me of Tide's love! La da da da da, lidy da da da da da..... (This is a riff on Hamilton, in case you didn't know). You got that song stuck in your head now, don't you. :) read more

Occasionally, I need dry cleaning. The drive-thru experience for me has always been fast with prompt, friendly service. There are two lanes, with enough staff to service both simultaneously. If I drop off in the morning, on my way to work, my items are usually ready by the evening or next day. read more

I switched to this cleaner because they were close to my house. I've used them about 6 times. EVERY SINGLE TIME, I've discovered either stains or missing or broken buttons on my shirts. How do you break a button?!?! If I don't have another button, I have to throw out the shirt. I won't be using them anymore. read more

I've been getting my dry cleaning here for 2 years. I'm giving them a 4 due to the fact that many times I have gotten a price back with a deodorant stain or pen stain. Not cool. Otherwise overall it's a good store and I haven't had too many complaints! read more

This was the most horrible experience I've had, since I moved to Las Vegas. I pulled up to Tide Cleaners on Sahara around 5:09 on Thursday 9/9/22. I had 22 items i was picking up, for which, I was charged over $160!!! I said to the attendant that it was a bit expensive, and she just rolled her eyes and said "Well, the prices just went up" I tolerated the attitude, but then I notice that as 4 other cars pulled up behind me, they were be loaded up and leaving... WTH? So after being overcharged, dealing with an attitude and now receiving poor service, I'm now pissed. Let's do this together: Strike 1: Ridiculous pricing Strike 2: Attitude Strike 3: Poor Service What was interesting, is that all the Caucasian people got their clothes. One and two items at a time. The Man of Color who spends HUNDREDS of dollars with this establishment gets treated like crap. I didn't want to go there, but it was annoyingly obvious. I warn you all... DON'T PATRONIZE TIDE CLEANERS!!!!! Black Money clearly doesn't matter!!!! read more

Tide Cleaners - Dry Cleaning Near Me - Las Vegas, Nevada

I don't get things dry cleaned too often but when I do, as an inexperienced dry cleaning customer, I am wary of where I go. I tried a cheap place by my work and I got what I paid for (dress shirts stained with bleach, shrunk clothes). I tried the pricier, reputable place where you get quality but it also costs $6/piece and 4 days before I could pick up (plus no parking). I finally decided to bite the bullet, after driving by Tide Cleaners a million times, thinking it's probably the most expensive/pretentious option, with their enticing coupons, fearful of coming out with a $40 bill for 6 pieces of clothing, and some catch.... But, in the end, the 20% new customer coupon, paired with not having to get out of my car, 2 lanes for service, and I don't have to turn off my podcast, has made me a repeat customer! Most recently, my dog had an accident on our down comforter, and I expected to pay $70 to have it cleaned (because I've paid that in the past). But nope, I paid $40 and was able to pick it up the next day.. packaged very nicely in a comforter carrying case. Customer service is prompt and friendly. They'll even open up your trunk to pull out stuff or hang the clothing nicely inside of the car hooks. Recommend signing up for their emails and planning to make drop offs on Thursday because that's when most of their coupons (BOGO, 20% off, etc.) is good for. read more

Be sure to read every little fine print detail on their email offers. I was offered 30% off because the store that I normally go to was temporarily closed. I try to use the coupon upon pick-up, and I'm told it has to be used when dropping off clothes. I'm 100% sure I'm not the first to try and use a coupon and not be able to use it. I have my normal Tide that I go to. I swung by there just to find that they are closed. I'm offered this for the inconvenience of having to go out of my way to the next nearest tide, and because I didn't scroll down and read every detail, I can't use the offer? Fair... see the attached image, I'm not looking for fine prints, I'm looking to get my clothes dry cleaned after showing up to a closed location... Additionally, I had a gift card to use for my purchase after already being told I couldn't use the 30% off coupon, and the young lady charged my card before asking how I wanted to pay. She did not seem thrilled about reversing the charge and charging my gift card instead. I asked if it's possible, and she says how she'll have to "reverse each of the 9 orders"... is this not your job? You didn't ask me how I wanted to pay! So I will be back to tide ONE more time to use my gift card, and afterwards, I will never go again. 2 stars instead of 1 because they actually clean the clothes nicely. They just have almost predatory practices, and that customer service was ridiculous. read more

Tide Cleaners - Dry Cleaning Near Me - Las Vegas, Nevada

I dropped my dress jacket off there Thursday morning got it back fast. Thing is they didn't even clean it they just pressed it and must have sprayed they tide smell on it because I had something on it and I know it's not a stain and I got it back with the same spot on it that was a waste of my money. I guess I have to clean it myself because they sure didn't. I went back around told the girl about it and all she can say is sorry about that Lol so thanks for nothing and thanks for taken my money for not cleaning it thank you so much I will never use you again. Stop taken peoples money if your not going to clean it right read more

They broke my belt on a really nice outfit but I thought they were decent and easy to use All the kids working there were super joyful to me Location is nice and they pick up read more

Used them probably 20 times over a couple of months, and probably 16 of those times had issues. Kept going back because I liked the convenience of a drive thru. Repeated issue was that you show them the coupon they've emailed you or via the app at drop-off as instructed, but they refuse to scan anything saying they'll take care of it. They charge your credit card on file as soon as the work's done, no discount. You go to pick up, mention the discount wasn't applied and they make any number of excuses and promises for next time but can't refund the discount. It was so frequent, I started to think it was an inside joke for the employees. Final straw was broken buttons. Took a shirt back, gave them the spare button and it came back out again still not repaired and with an additional button broken. Seems like the employees there do not want repeat customers. read more

I am so happy! We ended up going to a much smaller owned and operated place first to get a quote. They ended up weighing us 2lbs higher AND charged us $1 more per lb. no new customer discount was offered too. I could not be happier with the service. The ease of being able to just quickly drop off our items for work and pick them up when/ as needed it so nice for us. They always smell so nice and are so clean. The price is so reasonable. I haven't been able to receive any of the coupons or discounts via email or mail yet but I hope they come so I can continue to get offers for my frequent laundered needs. Oh and everyone that works here is so nice and friendly. Makes dropping off your laundry pain free. read more

Tide Cleaners - Dry Cleaning Near Me - Las Vegas, Nevada

Did a good job with my husband's dress shirts. Drop off and pick up were pretty easy. It's a drive through but an employee does come out to grab everything. We would use them again. read more

Why do I continue to torture myself? Week after week I use Tide Cleaners and the result is always the same; my clothes come back with lint. This week I'm finally leaving a review because I got a shiny Vegas surprise onmy garment. Half way into my day, I noti ed black shiny sequin stuck to my clothes. 1st time I've ever had clothes come back with sequin. As I peel them off, it leaves glue residue. Unacceptable!!!! Lint is annoying enough but sequin is just too much. Get it together Tide! read more

Absolutely unusable. Go somewhere with professionals. I cant believe the turn around for two jackets was 3+ days. We needed dry cleaning done over the weekend but there's "nothing" they could do to help. Really shameful. read more