I see a lot of bad reviews were from last year when COVID was rampant but in July 2021 everything I…read moreexperienced with liquid life was good. They emailed me well ahead of time. They also emailed me a few days before to get ready for the check in process. The day of, they text me the code for the keypad. I was able to check in early. Check out was as simple as texting the word checkout to them.

wish I would e looked at the reviews before booking through Liquid Life. I totally understand why…read moretheir rating is so low. the worse experience I've ever had through a rental company! never again... I requested to speak to a manager & still haven't heard from anyone!! so save yourself some stress NEVER rent through Liquid Life !!!

Book this property here:…read morehttps://www.beachhouse.com/29182-perdido-beach-blvd-orange-beach-alabama-36561-p337368.html This brand new property features an East and West unit, and when both sides are rented, is one of the largest properties along Alabama's Gulf Coast. Each side will accommodate 14-26 guests and is one of the best values in the entire area when compared with comparable properties. This home sits approximately half a mile West of the Florida/Alabama state line and one mile to the East of the Perdido Pass Bridge in the heart of Orange Beach. Castle in the Sand East features a gulf side private heated pool, 6300 sqft under roof, Willington 304 stainless steel natural gas grill designed to hold up to the salt air better. There are 5 private covered balconies on the south side of the home, and their are two additional private covered balconies on the north side of the home that offer incredible views of Ole River. The kitchen features a gas cook top with 5 gas burners for families who love to prepare their own meals and do not enjoy fighting the crowds at the restaurants. The East side of this gulf front development has 9 bedrooms, 8 full baths,2 half baths, and an oversized den and sitting area with a 65 inch flat screen SMART TV along with a Blu-Ray DVD player. There is also a separate entertainment room/ den on the 3rd floor that has a 55 inch flat screen SMART TV, which also has a Blu-ray DVD player. All the bedrooms have 42' SMART TV's and a large selection of channels through DIRECTV. The home also has WIFI boosters on every floor designed to help guests have a stronger Wifi connection throughout the whole home and even on the balconies and decks.

This place was nice, we haven't ever stayed in Orange Beach before but this was a awesome place to…read morestart at, and we would love to return soon. The pools were great, beach access was great, room was nice well kept up and clean. Local Restaurants/Bars, Shopping, Activity's arcade&dolphin tours etc was super close and nice also. Definitely recommend this place to everyone

The Phoenix X is a great condominium but condo 1002 is horrible!!! Hard bed and pillows! None of…read morethe lamps work and the blender was broken. We found that out while trying to make a pina colada and lost all of our alcohol!! Will never stay again!!!!

This has been a nightmare for us and we have not received much support from Vacasa. Let me…read moreenumerate our complaints about this condo: 1. The blinds do not work. They neither open or close. Nothing was done when we reported this to you 1 Feb 2026. There was not even a suggestion to place curtains as a temporary 2. arrangement. 3. The seat coverings are ripped and cut into bare legs. 4. The patio door does not close or lock. 5. The screen on the patio door is ripped and is not pretty to look at. 6. The patio furniture is not good. One chair has no arm and should be tossed in the trash. The table is unusable. 7. Other of the furniture are unusable. 8. Two of the units of the four-slice toaster do not work. 9. There should be covers on the kitchen chairs as they screech when moved over the floor. 10. The laundry toilet leaks. 11. At least one electrical outlet did not work---there may have been more. 12. There were rips and tears in the wallpaper which looked awful. I would have expected that the place is looked at by some knowledgeable person in between bookings to make sure it is in good shape. Obviously, it is not. In summation, it appears this unit requires extensive renovation in order to meet expectations of its guests. Maintenance should be regular, consistent and attended to on a schedule. This unit has been very remiss in maintaining its property. It is obvious the owner is averse to spending money on this unit. Because this owner has no interest in maintenance nor the interests of the people /guests whom they expect to pay for their lack of consideration, it is my recommendation this unit be taken off available condo offerings until it is properly maintained and upgraded so that guests may experience good times while using it. BTW, we loved Orange Beach/Gulf Shores

It is actually Phoenix west and not Phoenix west II. Beautiful location, units are huge and the…read morestaff here are second to none. I am here in a project and have been since September. I even stayed in a unit for several weeks and never wanted to leave. Parking is good and close to all the amenities and being the tallest building on the island boast amazing sunrise and sunset views.

TERRIBLE COMPANY!!!! DO NOT USE Phoenix V Orange Beach # 812…read more We were notified only a few days before our trip that the pool would be closed for maintenance. When I asked about the splash pad, I was told they had not mentioned any closure, and assumed it would still be open. However, upon arrival, we discovered that both the pool and splash pad were unavailable due to a major renovation project. This clearly was not an emergency repair, and guests should have been informed much earlier or given the option to cancel without penalty. We traveled with three young children, and the pool and splash pad were major factors in choosing this property. The only compensation offered was a 10% discount on the nightly condo rate, which did not adequately address the inconvenience. Unfortunately, the condition of the condo itself was also very disappointing. The unit was in serious need of a deep cleaning and furniture updates. Issues we encountered included: 1. Two recliners that were broken, worn, and dirty 2. A couch that was worn and stained 3. Dining room chairs with peeling faux leather and visible dirt 4. An ice maker that produced only a small amount of ice over four days 5. A foul odor coming from the kitchen sink, likely from the garbage disposal 6. Dishes and cookware that were not properly cleaned, with dried food still on pots and pans 7. A master bathroom sink that drained very slowly 8. An outdated master bathroom with a shower head positioned so low that adults had to squat to wash their hair 9. Balcony furniture covered in dirt and dust 10. Curtains that dragged across the floor and were filthy at the bottom 11. Floors and rugs that were too dirty to allow our crawling baby to play safely Because we were traveling with a baby in the crawling stage, cleanliness was especially important. Thankfully, we brought a play mat, but keeping our baby confined to it throughout the trip was difficult and frustrating. I contacted customer service at Prickett Properties during our stay. The representative was courteous and documented all of our concerns, stating they would be passed along to management. Unfortunately, I never received any follow-up. Based on our experience, I would not recommend this condo. The photos do not accurately reflect the unit's current condition, and the lack of communication about the amenities was very disappointing.

HORRIBLE COMPANY! We booked 403W at The Four Seasons at Romar Beach for 22 nights. Upon arrival the…read moreunit was infested with roaches. We contacted Prickett Properties who put us in a temporary property, The Palms, for 3 nights while they exterminated. The temporary property was smaller, outdated and dirty. When we returned to 403W we were met with another round of roach attacks! Several varieties and sizes confirming our suspicion of an infestation! We immediately left and checked into a hotel close by. Our 22 day vacation was reduced to 5 harrowing days. Prickett Properties blamed EVERYONE for the issue....the HOA, the owner, even us! They won't refund all our monies paid claiming we have to pay them for 3 nights at The Palms! Prickett Properties has NO idea what customer service is. They are terrible to their customers. BEWARE OF PRICKETT PROPERTIES. STAY AWAY

Wish I could give this place zero stars. My family and I have been staying at all the Phoenix…read moreproperties majority of my life and this has been the worst experience so far. We were in condo number 1107. The condo was absolutely filthy when we got here. The entire sofa was covered in sand. The rug by the sofa had so much sand and other crap on it that it was clear that this place had not been vacuumed. The microwave was covered in food. We have two sliding doors to the balcony and one of them won't open at all. The other door handle broke off while we were trying to open the door. The bathroom mirror was filthy and the shower curtain was half way hanging off the curtain rod. The only thing that had been changed were the sheets and the towels. This is the most run down condo I've ever stayed in. I called the front desk and then went down to the front desk to talk to a worker about the condition of the condo and it was obvious that the person working couldn't haven't cared less about what I was telling him and he rolled his eyes at me the entire time and said he'd let house keeping know. It took three days for someone to show up and clean the room after having to tell them three different times about the issues I was having. When you pay $223 for the cleaning fee alone, you expect the place to be spotless. The beds feel like you're sleeping on nothing but springs. The living room tv wasn't working and I had also called about that and was told someone would come check it out and no one ever came. I could go on and on about how funky the condo is and how run down this entire building is. I usually book through air bnb and this time I booked through Brett Robinson and I will not make that mistake again. I won't be staying at this phoenix property again. Couldn't be any more disappointed especially for the price you pay for these condos.

Stayed in Phoenix 5 in Unit 1007 from 7/5/25-7/9/25. One of the worst condos I've ever stayed in…read more MANY people said they will never come back. That was the main topic on the 20 minute elevator rides. This place obviously gets a lot of people once. That's the only way they are still renting. Elevators don't work. You will be waiting for multiple elevators to come bc they are too small for the buggies. Don't even try to use them from 4-6pm. Someone got stuck for 45 minutes in one and the emergency button doesn't work. They had to call 911. UPDATE: 4 people were stuck in the 3 days we were there. One elevator never worked. People were having to carry their beach wagons and groceries up 10 plus flights of stairs. In Unit 1007, you can hear your neighbors above you when trying to sleep in the main bedroom. This unit is by the elevator, so when sleeping in the main bedroom, you can hear everyone screaming in the hallway. You can see all your neighbors on their balconies, to the point you have to pay attention to what you're wearing bc people can see up your shorts/dresses. It's the worst layout I've ever seen. You can literally have conversations with your neighbors outside and hear everything on the balconies around you. Outside, you can't hear the ocean for all the people in the pool. Couldn't swim because someone threw up in the pool. No lights in the kiddie area for some reason. The ceiling is extremely low. The one bedroom units are small. The bathrooms need updating. There's only so many times you can paint over old trim. In general, the unit was clean. You have to pay a separate fee to park. Parking is outside, far away. I've stayed at other Phoenix properties 15 or so years ago and never had this poor of an experience. They have gone down hill. Checking in should be simpler by putting the passes/bands in the room on arrival. The owners did try to decorate the place nice. The bed is horrible. We couldn't sleep because our backs/hips hurt so bad on the hard bed. The linens are dirty and scratchy. Stains all over the extra blankets. There were only blinds on the main bedroom window that opens to the breezeway. I felt like people could see me as they were getting off the elevator. Cheap pillows and furniture. You can tell when a condo is used by the owner because everything is a little nicer, these owners probably don't use this condo personally. The dishwasher was half hanging out of the cabinet. I did appreciate that they had streaming channels, nice balcony furniture, satellite TV and the kitchen seamed to be pretty well stocked. The beach chair rental, Ike's, had the nicest employees. The beach was nice as well. If this is all you can afford, it's not terrible, but if you can spend an extra $300, don't hesitate to stay in a better condo. This condo is in desperate need of an overhaul. It should not cost this much to rent a place with broken elevators, claustrophobic units, and non-private balconies.

This will be my last visit to Turqoise Place after 5 years. Front desk and security unresponsive to…read morecalls prior to 6pm. Party in D2302 prior night and now excessively loud music coming from below 22nd floor in D tower. Don't come here thinking you will have a nice family vacation. I don't leave reviews but others should be aware before spending your hard earned money at Turqoise Place.

This place is very nice, but I do wish to leave a note for the management team (we saw them walking…read morearound the building yesterday). Positives: great venue, location, amenities (hot tub and grill on the balcony) etc. The cleaning crew is constantly working in the elevators, hallways, and in public spaces which often goes overlooked but we really appreciate it. Areas for improvement: The front desk folks need training. Every time we stopped by it was a new face...some friendly, some not. Mostly they just struggled with answering basic resort questions from us and others inquired. "How do we rent chairs at the beach?" The young lady said, "sorry i don't know." I called to check on how to use the putt putt activity. Another young voice said "you just putt the ball on the grass and hit it." I laughed, "no sorry i need to check out equipment for it right?" She said, "you can look at it first if you want." So I responded, "do you have putters and balls that i can use?" She said, "yes". I responded "how do i do that?" She said "its free to use." I asked "where do i get the equipment?" She said "at the desk". I get to the desk and they tell me "i must leave my driver license to check out equipment." That would have been nice to know before I came down, . I used to manage a community center so i get it. We just laughed it off, but some people won't so heads up!

This review is only for Bella Beach Properties and not for the unit we stayed in. The unit, Sugar…read moreBeach 153, was not well maintained or in a great spot in the complex. Unfortunately it was located exactly above the garbage dumpsters which were emptied six days a week between 4 am and 7 am, which meant that sleeping late was not an option. Bella was very accomodating with our situation, even trying to find us alternate units which unfortunately were not suitable or cost more. In the end, we stayed and they refunded us a portion of our cost. I would recommend Bella. I would not recommend Sugar Beach 153.

Absolutely the worse communication. They do not address questions, problems or concerns. I'll never…read morerent any property from them in the future. I've been coming to OBA for 25 years and they're the worse. Renter beware.

Great stay with family for the 4th of July Weekend. As always, our accommodations were…read moreexceptional: Sub Zero fridge/freezer, stove with a built in grill, microwave and oven built into the wall, wet bar, and a wrap around balcony that offered a balcony view for all four bedrooms, plus a wealth of outdoor furniture. We appreciated the quiet hours (for the grandbabies), and the staff was more than accommodating. We had to get assistance from an outdoor maintenance worker when we arrived because the garage map was confusing. He showed us where our spot was with no problem. We will be back to Gulf Shores and look forward to staying at either Caribe or Turquoise, their Sister Resort. Until next time!

Is is great. The rooms are nice and there is a great view of the ocean from the balcony.read more