Phoenix VII in Orange Beach looks like a resort from the outside, the pools, the boardwalk, the…read morebeach setup, but it is absolutely not a resort. It's a condo building managed by Brett‑Robinson, and the unit we stayed in was nowhere near the standard of any resort, hotel, Airbnb, or VRBO we've ever booked. The unit was dirty from the moment we walked in. We found a woman's dirty underwear under the table, food crumbs under furniture, sticky and dirty area rugs, and a Tootsie Roll wrapper that wasn't ours. We also discovered a stained sheet at the foot of the bed, positioned so the stain was hidden unless you pulled back the top sheet and blanket, meaning the bedding hadn't been changed between guests. It was obvious the unit had not been cleaned properly at all. We called about the hot water issue on day one, and again on day two when nothing had been fixed. When maintenance finally arrived, he found the shower valves were installed backwards, so hot water ran cold and cold water ran hot. If something that basic is installed incorrectly, imagine how poorly everything else is managed. I reported the cleanliness issues during the second‑day call. They said they would "report it," but I never heard anything back. Only after emailing photos did management call me. They said they would send cleaners that same day, but no one ever showed up. The amenities were also extremely disappointing. They provide only enough shampoo for about two days, even for week‑long stays. There was no coffee or tea, and no beach towels; something every resort, hotel, Airbnb, and VRBO we've stayed at on a beach has provided. Considering people pay thousands of dollars to stay here, this level of cost‑cutting is unbelievable. I wasn't asking for much, just a clean unit and basic communication. They couldn't even meet that. I would not recommend Phoenix VII or booking through Brett‑Robinson.

Place is a complete dump regarding any semblance of service. No TV access. A/C won't get to temp…read more Ding-dong-ditch kids 6x per day. Front desk wont help in any way, shape or form if you booked VRBO...Nice vacation.

Book this property here:…read morehttps://www.beachhouse.com/29182-perdido-beach-blvd-orange-beach-alabama-36561-p337368.html This brand new property features an East and West unit, and when both sides are rented, is one of the largest properties along Alabama's Gulf Coast. Each side will accommodate 14-26 guests and is one of the best values in the entire area when compared with comparable properties. This home sits approximately half a mile West of the Florida/Alabama state line and one mile to the East of the Perdido Pass Bridge in the heart of Orange Beach. Castle in the Sand East features a gulf side private heated pool, 6300 sqft under roof, Willington 304 stainless steel natural gas grill designed to hold up to the salt air better. There are 5 private covered balconies on the south side of the home, and their are two additional private covered balconies on the north side of the home that offer incredible views of Ole River. The kitchen features a gas cook top with 5 gas burners for families who love to prepare their own meals and do not enjoy fighting the crowds at the restaurants. The East side of this gulf front development has 9 bedrooms, 8 full baths,2 half baths, and an oversized den and sitting area with a 65 inch flat screen SMART TV along with a Blu-Ray DVD player. There is also a separate entertainment room/ den on the 3rd floor that has a 55 inch flat screen SMART TV, which also has a Blu-ray DVD player. All the bedrooms have 42' SMART TV's and a large selection of channels through DIRECTV. The home also has WIFI boosters on every floor designed to help guests have a stronger Wifi connection throughout the whole home and even on the balconies and decks.

Stayed in room 55. Very nice cozy place. Definitely coming back to this place. Not a whole bunch of…read morepeople or crowds. Plus, its directly on the beach.

Very pleased with the Emerald Skye Condo #56. We stayed here for a week and it was just a good…read moreplace as the condo had all the right things like beach chairs, toys for the little one to build sand castle and even a boogie board to use on the ocean which she was to chicken to use. Great location right beside the Gulf Coast Pier and lots of open beach for everyone to use. Public parking was all up and down the shore line also so if you want to walk up down beach and find friends or just meet new ones you could.

We have stayed at Turquoise Place twice now, and there is definitely a reason we came back. It is…read moreeasily one of our favorite places on the Alabama Gulf Coast. The resort has direct beach access and incredible Gulf views, but the amenities really set it apart. There are multiple indoor and outdoor pools, lazy rivers, a splash pad, and an awesome four-story waterslide. The condos are spacious, and having a private hot tub and grill on your Gulf-front balcony is hard to beat. There are also plenty of other activities, including tennis, pickleball, putting greens, fitness facilities, and poolside food and drinks. Turquoise Place gives you the space and privacy of a beachfront condo with the amenities of a high-end resort. After two great stays, we would absolutely come back again!

This will be my last visit to Turqoise Place after 5 years. Front desk and security unresponsive to…read morecalls prior to 6pm. Party in D2302 prior night and now excessively loud music coming from below 22nd floor in D tower. Don't come here thinking you will have a nice family vacation. I don't leave reviews but others should be aware before spending your hard earned money at Turqoise Place.

Our Wedding and Anniversary at Turquoise Place…read more We simply Love this Place, it has become 'Our Place" to go! Our Room on the 23rd Floor. We got Married on the Beach there in 2024 and went back for our Anniversary this year 2025. When we went on our Wedding, The Resort, had not Acknowledge that It had Wedding and Honeymooners there, However a Manager Realized it on our 5th day there, and Apologized and sent up Champagne and Parting Gifts to take home with us. We thought that was Very Thoughtful! (My hubby misplaced her card, so I can't recall her name, but I Pray she sees this, if so, I want to say THANK YOU!!) It was still Just as Peaceful, Beautiful, With Awe-Inspiring Views! The Sunrise and Sunset views, Simply Magical. We like to get the LARGE sweet... Well, because we simply Like to. Each stay was an 8 day stay, and it always seems To Fly By, but I guess Magical TIMES usually do. The rooms are Clean, Spacious, Nicely Decorated and we are pretty much, are there in our Own World, until we Exit, as we Desire it! Oh and I will Not to forget that The Resort is Beautiful and Staff, Friendly. We plan on Making it a Yearly, and Maybe a couple of times a Year, Same Room, Same Length of time!(Though we extended a day this stay LOL) We were just in our Zone, but realized One day Extension would be enough, as we had to get back home!

Another perfect couples getaway at the only place you should stay for your vacation. They have so…read moremuch to offer from multiple pools to tennis courts to daily activities. The size of the 3 bedroom unit is amazing and the expansive balconies w/grills and hot tubs are just over the top. Super quiet and made for families to just be together. Every amenity is spotless and super clean. The staff are always friendly and prompt. They have heated the lazy river pool during the cooler days and that was the bomb for us adults to chill out. Make sure you book with spectrum as they have a free breakfast buffet daily. We can't wait to go back in September!

If you want a condo at a reasonable price, this is not a bad location. It is away from the hustle…read moreand vessel of other areas. The condo was somewhat small. The beach was clean. I'll be very crowded.

This review is for unit 2044 At Phoenix East II. In this review, I will discuss both the property…read moreand the individual unit. I will review the unit's management company separately. My family loves to visit the Gulf Shores/Orange Beach area. We took a spring break trip and stayed here. I'm giving the unit three stars because while it wasn't a bad place to stay, we've stayed in better. Let me start with the property. Phoenix owns a lot of buildings here and one of my usual complaints is the "parking fee". I mean, really? Couldn't that just be included in the rent of the unit? It's a little ridiculous. My favorite part was that one night I forgot to leave the parking pass on the dashboard. So, overnight the rent-a-cops left two "warning tickets" on my windshield. Two because I might not have seen the first one. (insert eye roll here). The building was in pretty good shape. Not sure what was wrong with the garbage chute. It was working the first couple of days we were there and then it was marked "closed" and the doors were locked. We had to lug our garbage down the first floor. The best thing about this unit was the view, even from the fourth floor, you had a fantastic view of the beach and ocean. You can watch the boats go in and out of the pass to the bay. We enjoyed our time on the beach, and sometimes, I just enjoyed sitting out on the balcony. We were there during spring break and the beach really wasn't all that crowded. You could go any time of the day and get a nice place to roll out your beach towel. If you'd like, you can rent chairs and an umbrella for $40 per day. There's a discount if you do multiple consecutive days. If you need a break from the beach, there are two pools on property at this specific building, one indoor and one outdoor. We spent all our pool time at the outdoor pool. Now on to the unit, it was clean and comfortable. The living room was comfortable, but I feel like furniture has already seen it's best days. The pictures on were on the management company's website looked pretty nice. Since those pictures were taken, someone has really gone overboard on the beach theme here. Check the pictures for all of the fish and other sea creatures on the wall. The kitchen had obviously been recently been renovated. There were plenty of dishes, cups, and utensils. The master bedroom was bit narrow. You have to be careful going around the the bed to the side nearest the balcony door, there's not much space between the bed and the dresser. That dresser is mostly useless as the drawers are not really big. Another issue we ran into is that there are knick-knacks on every horizontal surface in this place. They really get in the way of places to put our things. The second bedroom had a flip-flop explosion, unfortunately I didn't ge a picture of it, but you can see pictures online. The beds in both rooms were pretty comfortable. The bathrooms looked nice. My only complaint was the shower. I'm 6'3" and I can't get under the shower head to wash my hair. I had to twist and tilt my head to wash my hair properly. The in-room wifi was good, never had a single issue even with all our devices. The air conditioner ran nice and cold. The only issue with that was the system that detects if the doors are open. When the wind blows hard, the front door will show as being "open" and it turns the A/C off. You don't even realize it until it starts getting warm in the unit. The weirdest thing about this unit was the number of signs that were put up around the place. There were signs explaining how things work, signs telling us what to do and not to do, and signs blaming damage on a previous renter. See my pictures for some of the examples. Not really a good feeling that we're not trusted to take care of the place. Would I stay in this building again? Yes. Would I pick this unit again? Maybe... but only if it was a last resort

We have been here, unit 1107 for two weeks and must say we have been pleased with this VRBO…read moreproperty. Lovely 3 bedroom, 3 bath that is fully stocked with all kitchen appliance, plenty of towels, plenty of seating on the balcony and inside.. tvs in all bedrooms and living area with lots of channels and streaming options.. view of both the sunrise and sunset from the balcony this time of year.. heated indoor and outdoor pool,, hottub and sauna.. gated entry. Happy to be here

We were there for 8 days, our room was great we never had an issue, but 7 out of 8 days it was only…read moreone elevator working. Excessive wait times just to leave or go back to your room. There was days when there were times both elevators were down, and being in the fifth floor with a handicapped child meant carrying him and his specialized wheelchair down 6 flight of stair in 108 degree heat, and when I called to get it fixed or to ask to be compensated, I was was told by the third party that it wasn't their problem and that we were out of luck, will never go back to this hotel or use that 3rd party ever again

Always a great stay. Appreciate the security staff, maintenance crew, and the amenities!read more

I 100% recommend this resort. Me and my family went for 5 days and it is super great! I love all of…read morethe pools and how kid friendly the place is. Although it is under a lot of construction for being June Also, some of the things are very outdated for it being June of 26'. The map of the place is very confusing. All in all I recommend this place if you are looking for a nice, relaxing place to have a vacation!

Phoenix East staff our entire week was friendly and inviting. Clean facilities. Our issue was with…read moreour suncoast reality room. Ugh dont recommend unit 1201. Very outdated and many things broken or not working. IE dishwasher stove couch bed broken unusable our friend had to buy a air mattress.

Never stay at the phoenix east. Girlfriend and I stayed here for a few nights until we just…read morecouldn't bear it anymore. The place is roach infested and she got eaten up several nights. Her face got extremely swollen and her arms throbbed for the majority of the trip. They refused to refund us any amount, and we had to relocate mid week to Phoenix Gulf shores 2 and they refused to acknowledge that any sort of problem existed. Avoid this place at all costs. Unless of course you like roaches and filth.

In one week, I stayed at 2 locations through Liquid Life. While I loved the units we stayed in, I…read morehad a less than acceptable experience with Liquid Life. Communication with them is terrible and they dont seem to mind the inconveniences they place on their customers. Cleanliness of the San Carlos #1108 unit was a concern. We accidentally left a bag hanging in the closet and called to report it hours later. The cleaning lady found it and called me to tell me she was taking it to office. One week later, I still could not be told where the bag was and had to yell at them to stop telling me that "someone would look for it and contact me". The Broadmoor 901 was an outstanding space. Parking was very tight and I had to fight to get passes for both cars, even though I had emailed them prior to arrival and had been told I would be allowed 2 cars. We arrived to dirty laundry in the washing machine and a clogged toilet. Yet, we continued to have no clear communication and zero service, so we handled it ourselves. As a travel advisor, I will absolutely refer clients to these places, even though the San Carlos unit could use some updates, but I will not refer clients to utilize Liquid Life. I wasted hours of vacation time dealing with inadequate responses from Liquid Life and that is just unacceptable.

Stayed in Salty Air Cottage 475 in Gulf Shores Aug 2026 booked thru VRBO. I had no idea I should…read morehave looked into Liquid Life prior. There was black mold and a ghastly SMELL in the basement "bedroom" that was not to code. The main upstairs toilet was broken, couldn't even flush urine. We all got really up close and personal with one bathroom that only half worked (unless you wanted to go outside during a storm or middle of the night to use the basement closet bathroom). Listing was deceitful, stated 3 bedrooms/2 baths BUT you have to go outside, across the deck, down the deck stairs and around the corner to access the basement bedroom with bunkbeds (for kids?!?) and bathroom. The bathroom was not attached to the bedroom either, so again walking outside to gain access. Listing should be 2 bedroom/1 bath with separate pool house full bath in basement, No central AC in basement. Dirty window unit provided in unlivable bunkbed bedroom along with exhaust holes on the floor covered with mesh wire where bugs and lizards were coming in along with rain when it storms. No wonder there is black mold and a repulsive smell. Upstairs living room pullout couch had water inside while unfolding it, so also unusable. Cushions were not wet and we didn't spill so unsure where or what the mystery liquid was. Deck was in major need of repair with multiple warped boards sticking up causing splinters. Almost bought a hammer to nail down multiple nails sticking up on the stairs. We all have cuts and splinters from walking barefoot the first day. My son had to get a tetanus shot from the PCP. There is no kitchen table or area to eat inside the home, so we expected to eat on the outside furniture on the deck off the kitchen. That was impossible because all of the furniture, chairs/benches/tables, were ZIP TIED to the rungs of the deck. Very odd and because we couldn't get ahold of Liquid Life and didn't want a weird fee, we didn't remove the zip ties. We were there 8/16/26-8/21/26 so no hurricanes to worry about. The un-attached basement full bathroom has no central AC or a window unit. Attempting to shower inside with no air circulating and warm humid Gulf air outside was a sticky sauna at best. And anyone over 5'10 would have to duck to even fit in the shower. There was a private pool with a camera recording (cute uncomfy sign declaring that) the pool and a Pool Rules sign that stated Pool Hours 10a-9p. Very odd and unsettling to have that at a private house pool. Made us question if this was a way to get a fine for not following the rules. There were a dozen pics of the BBQ grill/Blackstone to use on the property, but they were rusted, unusable and the grease trap was so overflowed on the Blackstone, bugs and critters were having a party. We avoided the area because it stunk. Not like there were grilling tools in the home either. Plenty of kitchen glassware at a rental with a pool surrounded by marble tile with signs saying to not use glass. Maybe provide more that 2 plastic cups in the kitchen. Liquid Life did not respond to any issues while on the trip after multiple attempts nor have they responded to VRBO reaching out after. Will be reporting to the BBB as well. This was the definition of putting lipstick on a pig. Liquid Life just wants your money. Reviews on Liquid Life website are all 10 stars (shocker) so that's clearly being monitored. VRBO and AirBNB have multiple negative reviews. I wish i had taken more pictures vs videos of the mess but tbh I didn't want to further upset myself and ruin our vacation. DO NOT RENT THRU LIQUID LIFE IF YOU ARE WANTING A PEACEFUL VACATION!!!