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    Tieng Kim Nguyen, DDS

    5.0 (1 review)

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    11 years ago

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    Tuan M Hoang DDS, MD - TV in service room

    Tuan M Hoang DDS, MD

    4.5(79 reviews)
    2.3 mi

    I wanted to share what a great experience I had with Dr. Hoang and his staff. Everyone was…read moreincredibly kind, attentive, and caring throughout the entire process. At 53 years old, I had all four of my wisdom teeth removed along with a bone graft. I was told by many people that recovery at my age would be very difficult, but Dr. Hoang was amazing! On the day of surgery, he made me feel completely comfortable and at ease. My recovery went much better than I expected. I only experienced a little swelling on one side where the impacted tooth and bone graft were done. I truly appreciate everyone for making this such a positive experience. Thank you all so much! I have already referred someone and will continue recommending Dr. Hoang and his wonderful staff.

    I did not intend to post this publicly, but I wanted to share my experience as a patient family…read moremember. My mother had a consultation over a year ago and was told the office would submit a request to Medi-Cal to determine coverage. After a few months of hearing nothing, I called and was told it had been denied and would be resubmitted. A few months later, I called again and was given the same answer. Each time, I was told the office would contact us with updates, but that never happened. Instead, I had to keep calling to find out the status myself. What frustrated me most was that it took nearly a year to reach the final answer that the treatment was not covered and would need to be paid out of pocket. I completely understand that insurance approvals can be difficult and that offices are busy. I also do not mind paying out of pocket if needed. However, during that year, my mother's infection continued to worsen while we were waiting for updates that never came. My concern is not the insurance decision itself, but the lack of communication and follow-up. I hope the office can improve its tracking and accountability process so that patients are kept informed rather than having to repeatedly reach out on their own.

    Photos
    Tuan M Hoang DDS, MD - Second day post-op from 4 wisdom teeth removal!

    Second day post-op from 4 wisdom teeth removal!

    Tuan M Hoang DDS, MD - Recepción de la clínica. Todo el personal fue amable, profesional y muy atento durante mi tratamiento."

    Recepción de la clínica. Todo el personal fue amable, profesional y muy atento durante mi tratamiento."

    Tuan M Hoang DDS, MD

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    California Oral Surgery & Dental Implant Center - Dr. Arcan with a patient.

    California Oral Surgery & Dental Implant Center

    4.8(170 reviews)
    2.0 mi

    Had to make a post about this because I genuinely had such a great experience…read more Long story short, my wisdom teeth have been growing in and the pain got progressively worse, but today it became absolutely unbearable. I ended up having to schedule a last-minute emergency procedure to get them removed because I just couldn't take the pain anymore. Not only did California Oral Surgery & Dental Implant Center get me in on such short notice, but the entire team was incredible. This was my first surgery ever, and even though it was a relatively minor procedure, I was honestly pretty nervous. Everyone was so kind, patient, and reassuring, and they made the whole experience feel so seamless. Thank you to the doctors and staff for taking such great care of me and making me feel comfortable every step of the way. I truly appreciate it more than you know. If you're looking for an oral surgeon, I can't recommend them enough. My doctor was Dr. Arcan and she was wonderful!

    Dr. Brewer is great, but the front desk experience was disappointing. Staff were speaking loudly…read moreabout other patients' personal business where the entire waiting room could hear. Patient privacy and respect are extremely important, and conversations involving personal information should be handled quietly and discreetly. A little more professionalism and courtesy at the front desk would make a big difference.

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    California Oral Surgery & Dental Implant Center - Dr. Park with a patient.

    Dr. Park with a patient.

    California Oral Surgery & Dental Implant Center
    California Oral Surgery & Dental Implant Center

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    Bui Newton, DDS

    Bui Newton, DDS

    3.9(11 reviews)
    2.1 mi

    This dentist is very greedy & dishonest. Don't be fooled by the awards hanging in his office. He…read morewill quote you a very high price for implants if he knows you can afford it. He will also have you go to another location to do x-ray just to waste your money & time. His work is questionable. A family member had an implant procedure done & got a major infection as a result. Stay away from this dentist or be extremely cautious when dealing with him.

    I had a disappointing experience with this dental office and I did not feel the process was…read moreprofessional or transparent. I called and was encouraged to come in for a free implant consultation. My main goal was simply to understand the general price range for an implant. However, once I arrived and was already sitting with the dentist, I was told that they needed to take X-rays first in order to provide a consultation. I felt pressured in the moment and didn't know how to say no. After the X-rays were taken, the dentist reviewed them, explained what they saw, and gave me an estimate between $2,500 and $4,000. Only after everything was done, I was told they would bill my insurance for the X-rays and the exam. I also informed the dentist that I am currently seeing another dentist and had X-rays taken about a month ago. I understand offices may have their own procedures, but if insurance billing was going to happen, it should have been clearly explained before I came in, especially when the appointment was presented as a "free consultation." Overall, I felt the experience was not transparent and I would not return

    Photos
    Bui Newton, DDS
    Bui Newton, DDS
    Bui Newton, DDS - View of the front office!

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    View of the front office!

    Maranatha Dental - DR. FRANK F.S CHANG D.D.S

    Maranatha Dental

    4.8(116 reviews)
    2.3 mi

    I really wanted to like this place because it was so nice and clean. However my issue was with the…read moredental admin department. This office is an absolute scam. They tried to push an unnecessary deep cleaning on me--even after I confirmed with my insurance (Humana) and my sister-in-law, a licensed dental hygienist, that I didn't need it. She personally reviewed my X-rays and said there was zero justification for that level of treatment. Despite this, the office kept insisting I needed it, then manipulated the billing codes to group procedures in a way that would force me to pay more out-of-pocket--even though my insurance covers 70%. When I called Humana, they confirmed the office was submitting things incorrectly. But instead of owning up to it, the staff tried to blame the insurance company and act like they were "just trying to help me save money." That was a lie. I wanted the office to send an appeal. They did not do that. They kept saying I desperately needed it but if I did then my insurance should have no problem covering it. They did not provide sufficient proof/evidence for the claim to be approved. It just didn't make any sense to me. I chose to text as a form of contact so I would have receipts of the conversation in case anything happened and I'm glad I did because when I re read everything it's just absolutely ridiculous how they handled the situation and how they dodged so many of my questions while I was trying to gain clarity. This place is predatory. They rely on patients not understanding billing codes or questioning treatment plans. It is so important to understand what your insurance covers because places like this will do everything in their power to make you pay up front and tell you insurance will cover it later. Then you'll realize your insurance will reject the claim snd you're out $500 of your own money. The whole experience felt like a setup to squeeze as much money as possible from me under the guise of "care." Do yourself a favor: get a second opinion, talk to your insurance, and run far away from this office. They are unethical, dishonest, and absolutely not looking out for your best interest. Also I want to mention if you look at the other 1 star review, you can see the another person having the same exact issue regarding the deep cleaning. I couldn't believe it.

    Thank you to Dr. Chang and his staff for being so patient and taking the time with me. I pray you…read morenever relocate or retire--no one else would put up with my annoyingly anxious self

    Photos
    Maranatha Dental - Important Updates on Covid-19 protocol for office visit

    Important Updates on Covid-19 protocol for office visit

    Maranatha Dental - Maranatha Dental New Facility 2017 Front Door

    Maranatha Dental New Facility 2017 Front Door

    Maranatha Dental - All our employees will wear PPE ( Personal Protection Equipment).

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    All our employees will wear PPE ( Personal Protection Equipment).

    Tieng Kim Nguyen, DDS - oralsurgeons - Updated September 2026

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