I've been getting digital perms here for over 20 years, and I can honestly say this is the best…read moreplace for digital perms in Chicago. I've tried a few other salons over the years, but the curls would lose their shape quickly and never had the same bounce or longevity. At Kim Sun Young Salon, the curls stay beautiful, defined, and full of life even a year later. What impresses me most is that my hair has a lot of previous damage, yet they consistently create soft, healthy-looking curls with incredible volume and movement. That level of consistency comes from true expertise. The staff is always warm, professional, and attentive, providing a genuinely high-end experience from start to finish. Exceptional craftsmanship, outstanding service, and results that last. Kim Sun Young Salon sets the standard for digital perms in Chicago. Highly recommended.

I went back and forth as to whether I wanted to write this, but I do think my experience was…read moreunfortunate and may not necessarily reflect their skill and service here, but I think it's still worth sharing. The TL;DR is that I was unable to get my hair coloring done and also got a haircut that was not very flattering. I felt I looked better when I came in vs when I came out of the salon. This was all despite the effort I made to contact this salon multiple times beforehand to ensure that they were able to do the hair that I wanted. In January, I had my hair cut and permed in Los Angeles, which I was happy with, but I wanted to also make my hair blonde with this hair style (I'm a Korean American with dark hair). I confirmed with my hairstylist in LA as well as the internet that you should wait a while to bleach your hair to space out the damage, at least ~4 weeks. I currently live in Cleveland, OH for grad school and heard there aren't many good salons in OH for Asian hair. So I did my research, found this salon in Chicago with good ratings, read through ratings, looked through photos, and then first messaged them on instagram to set an appt. I sent them reference photos of the color I wanted, plus a current selfie showing my hair to ask if what I wanted was possible. I also explained I was going to be driving in from Cleveland (took me 7 hours since I avoided tolls) so I wanted to really make sure before I made the trip. I told them also about my perm from weeks ago (it was going to be over 7 weeks since the perm for the appt day I asked for). I also called 24 hours later directly to the salon since I didn't get a response on instagram right away. The person on the phone booked me with Michelle. I then proceeded to explain my situation and told them I sent them photos on instagram. The woman on the phone tried to reassure me saying "it's okay, Michelle can do whatever color. Don't worry about it." I took their word. They also responded on instagram confirming they could book me an appt and gave me an estimate of pricing (starting around $350) and time range (3-4 hours) based on the color I wanted. The day of my appt, I show Michelle my pictures and what I want. She starts rambling about how the color I want is not possible, or needs to be bleached multiple times because my hair color is too dark. I was asking her to clarify if that meant I have to come in on different days to get it done, and she wasn't very clear and eventually just said, "It's okay, we will figure it out. For now, you need a haircut right?" So we cut my hair to a length I was satisfied with, but since it wasn't dried/styled yet, I wasn't sure what the finished product would look like yet. Then we went back to discussing color. First, she tells me, "okay, we can bleach multiple times, but it may take a long time, maybe even 6 hours. Is that ok?" I said yes (I knew it might take a long time so I purposefully asked for their earliest appt time that day). "And it's going to be around $400-500. Is that ok?" I said yes again. THEN she says, "oh, and the bleach is going to flatten your perm, so you won't have your perm anymore." This is when I was stunned and hesitated and asked for time to think. I was already starting to worry about whether the color would actually look okay on me based on Michelle's initial response to my request, but then to also not have my perm that I had paid for before but I still wanted to be a part of my overall hairstyle? I was incredibly disappointed. I was definitely ignorant of how this hair stuff worked, but that's why I tried doing my research beforehand and asked them multiple times, sending them pictures and explaining my situation BEFORE I planned a trip 7 hours away by car. I don't have many free weekends, so this was also difficult for me to schedule. Eventually I declined the color because I didn't want to risk not liking the final color AND losing my perm. But I wish the staff, all the people I talked to here, told me BEFORE I made the trip to Chicago, and BEFORE she cut my hair. I honestly would not have gotten my haircut had I known I wasn't going to get color. I know cheaper hair salons for hair cuts in the area and might've opted for another place if I wanted one (my hair was already short, but the haircut price was still $70). The staff didn't necessarily act rude or anything, but they clearly failed to take my situation into consideration despite all of my effort and wasted my time, money and energy. And honestly I don't like the hair cut. I look like Johnny Depp from Charlie and the Chocolate Factory; the lack of layers is not flattering. I have to pull my hair back daily to look decent. I'm just sad this happened and they may be competent at hair, but the inconsiderate communication was really disappointing.

What am amazing girl, who offers excellent services. Did an appointment with her 1 week ago, and I…read morecan't be more happy of the results. Got so many compliments and my eyes look still awsome. During the service Becca paid attention to everything, if I'm comfortable, if the light is not to bright, if I'm not cold of hot, and give me bathroom breaks when needed. Can't wait to go back

If I could give 0 stars I would!! Beware before booking! I…read morehad only one appt for a full lash appt which took over three hours. I booked a second appt for a fill in three weeks prior to it. I was told an hour and a half prior to that appt that she had to cancel. Took a half day off of work so I can make that appt. on a Friday. I sent three texts after that with no response until Tuesday late evening. We agreed on the following week, having hardly any eyelashes at this point, that she could do 9 am on Friday. Then was told on Thursday that she can't do Friday, since she had a brunch to go to. Who doesn't check calendars before booking something? Then she said she could only do 9:30 am on Saturday. Yep, after that was booked, was told the next day that she could only do 8. So, once again, I switched my other appt that I had booked for something else to make 8 am work. You guessed it, was told the night prior after 10 pm that she can't do 8 am the next day. No response to see if it could be rescheduled for a fifth time. I have never dealt with any sort of "business" cancelling 4 appts!! She was told several times that after my initial appt being canceled that I had a huge holiday party to go to 8 days later and she still couldn't keep any of those appts. So here I am with no eyelashes and too late at this point to get in anywhere else. If she just told me upfront she couldn't make any of these appointments, I would have just booked with a different business.

I'm SO glad I came across this shop on yelp! I'm new to the area and really needed to find a new…read moreeyebrow lady and I couldn't have came across the nicest person and place. Bina was SO nice and so efficient! I ended up getting a bikini wax and eyebrow thread. She made you feel so comfortable and had the best conversation! The shop is clean and very reasonably priced and will definitely be seeing me again.

I was in the area and decided to try this place for a lash lift, and ended up getting my eyebrows…read moredone too. The woman who did both was incredibly sweet, helpful, and informative. I've been getting my brows done at the same spot for the past 10 years, but after just one visit here, I feel like I have to keep coming back. She did an amazing job, really listened to what I wanted, and the service overall was great. It's been a couple days since the lash lift and I've noticed a slight change in the effect, I'm really hoping it lasts. The experience was so good I plan on returning.

Went in for lash extensions. Tatiana was great and very…read moreskilled. I wanted a natural looking lash, and it feels great and light. Just the way I wanted. Cannot wait to go back for fill ins :)

My daughter and I have been doing the magic sleek (a defrizzing, straightening treatment) on our…read morecurly locks for a few years now. We've been happy with our treatment and stylist, but a friend recently switched to Jasmine and said the results were better than ever. My daughter had 2 days home between summer adventures so I figured it was worth trying Jasmine. She was booked when I reached out, but then the week of let me know she had a cancellation and could take her - whoo hoo! The entire process took 4.5 hours, which is long, but crazy enough less than the 5+ hours we usually spend doing this treatment. Jasmine herself was was super friendly and confident that my daughters hair would be better than ever with this treatment. I was hopeful, but skeptical. She got to work right away with a few assistants helping with the process. When I picked up my daughter I was shocked how straight and smooth her hair was after just running a blow dryer thru it for a few minutes. My daughter was thrilled, although she hoped it would be a little wavy after braids since she doesn't like it perfectly straight. She took off for camp the next day, but the only letter I've gotten in the mail is (no joke) "my hair is totally straight." And based on the camp pictures I've been amazed by how well it took to her hair. It looks a little wavy at the ends and I'm guessing she's likely sleeping in braids to get it to curl a bit. We usually have to do this treatment every 5 months. Jasmine thought every 6-12 months, but our roots grow in so curly that I'd be shocked if we could go that long. I'm also interested in trying Jasmine for the magic sleek, but she thought other treatments would be better for my blonde (highlighted) hair like the keratin express. It's tough to please a 13 year old when it comes to hair (and other things), but I think Jasmine did it!

I went in for a haircut. I can't go to a regular salon anywhere. I need to go where they have cut…read moreasian hair before... especially thick wavy hair with a mind of its own. I was cautious at first since I've gone to a korean hair salon and paid $75 for a haircut only to look like a christmas tree in the middle of July (needless to say it was in a bun all year long until it grew out) There was only one guy to take care of me and my two friends. We each wanted something different done. I wanted a haircut, one friend wanted a perm and another wanted her hair dyed. I was the last to be done but it didn't wear this hairstylist a bit. He took time to cut each of my layers and checked over and over to see the "flow" of my natural waves. He cut more of my bangs then before and ive received so much more compliments than before. All i did was get a haircut but i felt like a new person! He was great! I wish i couldve asked for his name. He wears glasses and has a mustache? He is the person to go to!

I have no idea what happened to my review so here it is again…read more The receptionist sets the tone for the whole business. It is an extremely important job. It is not easy. You are dealing with many personalities. A really good receptionist knows how to make a customer always want to come back. Here is my experience tonight. I am horrified. I called yesterday. I gave the salon more than 24 hours notice just as I was told to do. I spoke to a lovely receptionist. I explained to her that heavy storms were coming in with many warnings. I did not want to drive in this weather. They were predicting tornados, hail and heavy winds. She was absolutely lovely to talk to and understood. I also explained to her that I did not want to get a fee for rescheduling. She said she understood and would take care of it. She also told me to call in the morning and let them know once I saw what the weather was like. I followed her advice and immediately called in the morning. I rescheduled my appointment. No problem, At 6:30 tonight Gail called (the other receptionist.) as obnoxious as can be and told me I did not follow the rules. She was going to place a fee on me. I believe it was $25. She kept saying we talked about this and would not stop. I honestly thought she was a broken record. I followed the rules. I did nothing wrong. I will tell you the right does not know what the left is doing. There is no communication between receptionists. This was a power trip and under no circumstances she was going to win. She was determined. That was obvious. Salons are customer service oriented. You have to be this way if you are going to keep your customers. They want the customers to be relaxed by their services. I don't know if Gail got off the wrong side of the bed or if something was going on in her life. She sure took it out on me. I am not going to tolerate this behavior. Nobody should. I wonder if the owners know how she is treating the customers. She cancelled my appointment because she said I did not follow the rules. At this point, I hung up on her. Nobody should ever be treated this way under any circumstances. It was horrifying to say the least. If you want to be abused by a receptionist then I would recommend going here. I am just flabbergasted by the way I was treated. I am in the salon every month. I am not a walk in. I am also surprised that neither of the owners reached out to me. This says it all!

Eyelash lift is my favorite procedure now! The photo speaks for itself - all I can say try it and…read moreyou won't regret it! Plus, you will be saving on mascara as you won't need it

As someone who has suffered from a severe adult acne in my "roaring twenties" , I've seen my share…read moreof skin professionals and treatments. During that time I became very self conscious about my skin condition and learned to be protective of my face by not agreeing to any trendy or aggressive treatment that's out there. Finding an esthetician hasn't been a problem, but finding someone I could trust and who provided amazing results is like winning a jackpot! So far I had two different treatments with Kate at the Glow Skin Lounge and I couldn't be more satisfied. Her recommendations were on point, she always has more than one option for me to consider when it comes to procedures. She listened to my concerns and was very accommodating. The peeling was gentle but effective! I felt like my skin was finally getting the help It needed. No discomfort, agitation or extreme dryness afterwards. Pure bliss ! Thank you! Highly recommend!

At first i didn't know what I needed but after discussing with Anna and what she noticed about my…read moreskin the choice was made and completely correct. It was a great experience and I even noticed a difference right away. I even purchased some products but was in no way pressured to do so. Plan on do another one soon.

I scheduled an appointment with Anna on July 24 for today, August 5 at 12:15. After driving around…read moreto look for parking for 10 minutes I arrive and find out she FORGOT to schedule me. She offered to do it later in the evening or the next day but my schedule is not flexible and that is why I made the appointment for this day and time. If you must use this place, make sure to confirm your appointment.

I tried this beauty school for a facial once after discovering it while shopping at Joo Boong in…read more the same plaza. I was new to the area, and with the winter weather, my skin was getting very dry and breaking out more than usual, so I decided to schedule a facial. When I arrived, I was welcomed by someone who seemed to be either the teacher or the owner. A student performed the facial while the teacher observed and occasionally offered guidance. The place was clean and you can get haircuts and nails too. The treatment itself was extremely mild--honestly one of the mildest facials I've had in over 20 years of getting professional treatments. It was an ok experience for trying something new, but it didn't leave much of an impression.

friendly people with excellent service quality also very…read moreclean and organized I would recommend this place