Angel and Wallace were extremely understanding and helpful throughout the process! They promptly…read moreworked to line up the sale of a wonderful truck. They were transparent and helpful during the process and I am thankful for the service they provided. Willing to return for the next purchase

Having read the reply, here is mine…read more They had claimed it cost $1500 to ship a vehicle from Fresno to the Oregon Coast. $1500 is what it costs to ship a vehicle from the East Coast to the West Coast. A bit of research on my end showed the cost to ship from Fresno to the Oregon Coast is $500. This business does not know their own business and the leadership is not smart enough to find out the particulars. The objective in sales is TO MAKE THE SALE. This does involve negotiations. It also requires flexibility. These attributes are MIA at this dealership. They did show plenty of 'tude though! Had they taken a more positive approach, a sale was possible and since I had my best friend making a trip from the Oregon Coast to SoCal, he could have stopped by, traded in my car, picked up the one I wanted and there would have been a sale made. 2 months after I tried and was unable to deal with such a difficult dealership, the car I wanted finally did sell. That represents 2 months of dead money. Make sales quickly, get the money back plus some profit, buy another vehicle and keep the ball rolling! That is how to do it. Those 2 months are now gone FOREVER. What remains is my bad feelings over the experience with this dealership. Remember folks, they told me that it would be better for them to watch a vehicle collect dust on the lot than to make deals. Do you really want to do business with this kind of business? Adding some to the dealership's second reply: The $500 shipping rate from Fresno to the Oregon Coast was found by using a search engine to look up vehicle shipping companies. If you are paying $500 to ship a vehicle from LA to Fresno, you are overpaying. Go down to a temporary employment agency. Hire some drivers to take to the auction. $100 or so for the driver, $40 or less for the gas and a stop at In-N-Out for a meal comes out a lot less than $500. The best time to sell is when you have a willing buyer. You failed to cash in and get the sale. The objective is to get to YES. You think you can dictate to the market what the price is? eBay is full of unsold listings where sellers try this kind of move. Those who let the market forces decide the value work though. It's called capitalism. This system seems to work rather well! Anyways, all it will take is someone reading this review and our exchanges to realize that your dealership is difficult to work with.

Came to check out if I qualify because of my bad credit & I haven't found another Car Dealership…read morewho does what WestLand did for me & Im impressed!! Mike was my Salesman & he was such a great help, simply amazing , he worked with me & was able to get the Lowest payments possible which is fantastic ! I needed that. Highly Recommend!! Most definitely

I had a mixed experience with Westland Auto in Fresno…read more Back in 2023, they did help me get into a car when my credit wasn't great, which I appreciated. I purchased a 2016 Ford Fusion with about 130k miles for around $14k through their in-house financing. I put $1,000 down and my payments were about $700/month. The interest was definitely high, but that's expected given my credit at the time. The buying process itself was smooth, and their team communicated well whenever I had questions or issues. The downside was the limited inventory--my options were basically that car or a smaller sedan. Fast forward to September 2025, I got into an accident and the car was totaled. I still owed about $6k maybe and since I had GAP insurance through them, I expected the process to be straightforward--but it wasn't. Getting the GAP coverage to kick in was a hassle. There was a lot of back and forth between their office and my insurance, and it took about 1-2 months after my insurance paid their portion for everything to finally get resolved. Looking back, the car was priced higher than what it was actually worth. While they do help people with low credit and offer in-house financing, you end up paying a premium for it. Overall, I appreciate that they gave me an opportunity when I needed it, but if you have other options, I'd recommend exploring them first. I was later able to get a 2018 Honda Accord with only 60k miles for about the same price I had been paying for the older Ford, which really put things into perspective.

I had such a great experience at this dealership from start to finish. The whole process was…read moresmooth, transparent, and way less stressful than I expected when buying a car. The staff was friendly, professional, and really took the time to answer all of my questions without making me feel pressured. A huge shoutout to Mateo, the salesperson who helped me & the manager Sal. Both of them were very attentive & incredibly knowledgeable, patient, and genuinely cared about helping me find the right car instead of just making a sale. I was walked through every step, explained all my options, and made sure I felt comfortable with my decision. If you're thinking about getting a car here, definitely ask for Mateo. He made the whole experience easy and enjoyable, and I'm so happy with my purchase. Highly recommend this dealership!

auto fraud or deceptive trade practices under the Consumer Legal Remedies Act, which could void the…read morewaiver or allow recovery for repairs and damages. I got sold a lemon car from a dealership in Fresno named Auto Dealz of Fresno. They said if i sign my warranty off my interest would drop from 20% to 15% and that the Balboa Bank agreed to this Malpractice, Balboa Denied the claims coming from the dealership they work with. The salesman are great comforting tricksters. I still remember the name of the salesman. Anthony Bustamente. them knowing they sold me a lemon car quickly jumped to getting me to sign my warranty off through this practice! First 20,000 miles i face Transmission and Turbo repair valued at 5,000$ now i have to replace the Catalytic Converter not even within the first 100k miles yet. $2,000 part plus labor! I just swapped the Mass Airflow Sensor $150 and still need's all Oxygen Sensor's to be swapped. $100 something each plus labor. I just had to change the radiator like $300 + labor totaling about $500. Still need's a new Assembly Fan now at $740 part. Car Need's an Engine Control Module Too! Let's not forget the Turbo Solenoid! I went homeless and lost my room because of this lemon car sale from Auto Dealz of Fresno and the car has been leaving me constantly stranded! Had to replace the mother board positive terminal for $200. I'm also thinking the car may have a possible Fuel Pump and Negative Terminal issue. All my debt stem's from this worthless messed up Lemon car sale. I sure would love justice against this malpractice of a dealership! I called countless lawyers for help on this yet get turned away. To Whom It May Concern at Auto Dealz of Fresno, You requested an update on how the Lemon vehicle is running. I am responding in full detail, because the condition of this car has placed me in severe financial and personal hardship. The vehicle, a Chevrolet Malibu 2022 LT 1.5L, is currently not operable. It does not reliably start, does not crank properly, and cannot be driven safely or consistently. Despite multiple repair attempts and part replacements, the issues persist and have compounded over time. Here is a summary of the ongoing problems and repair history: * Repeated no-start / no-crank conditions, even with a new battery installed * Electrical failures, including loss of communication with the Engine Control Module (ECM) and related gateway modules * Starter motor spins when bypassed, but the Bendix does not engage, indicating electrical or control failure rather than a simple starter issue * Persistent battery drain even when the vehicle is off * Replacement of the battery positive terminal fuse block with no resolution * Prior transmission and turbocharger issues within the first 20,000 miles, costing approximately $5,000 * Ongoing warning lights, intermittent dash power, and unstable electrical behavior At this point, diagnostics alone would require towing the vehicle to a dealership or qualified shop. I have been quoted $1,000-$2,000 for towing alone, depending on distance, before any diagnostic or repair work even begins. Additional repairs are estimated to be several thousand dollars, with no guarantee of resolution given the pattern of failures. I am no longer in a financial position to pursue further repairs. Due to the ongoing breakdowns, I have lost employment opportunities, housing stability, and transportation. I am currently homeless, and the vehicle has at times been my only shelter. All of my belongings are inside the car. I have exhausted my savings on repairs, towing, parts, food, and loan payments, and I can no longer sustain this situation. Diagnostics take days, part orders take days and getting to my car may take weeks and i can't afford hotels like that. I have been homeless ever since i bought the car. This vehicle has not been reliable, dependable, or fit for long-term ownership since purchase. It has directly contributed to financial collapse, emotional distress, and loss of stability. I am at the point where continuing to hold this vehicle is no longer possible. Because of these circumstances, I am requesting to surrender the vehicle. This decision is not made lightly, but out of necessity. I cannot afford further towing, diagnostics, repairs, insurance, or payments on a car that has repeatedly failed.

Karan was fantastic to buy with. Very helpful and willing to work with me. Wonderful personality…read moreand passionate about his work. Would 100% buy from here again. So happy to be able to support someone doing a great job at what they do.

Great customer service I bought a 2012 Silverado and so far it's great and the experience buying it…read morewas great he wasn't pushy at all and helped me get in the vehicle I wanted!

(Part 1 & 2 unable to fit check BBB-Complaints)…read more (Part 3=6/13/25) To think that things couldn't get any worse, the car wouldn't start about 1 month later, perhaps it was a bad battery. I didn't invest in jumper cables and we ended our membership with AAA. Darnit. I asked for a jump from my neighbor mechanic, he jumped me. I got then stranded at 7-11 off Shaw across from Fresno State. When I turned off the car waiting for a classmate that was helping me, he wanted to get donuts at the doughnut shop, the car was dead. It wouldn't even click over. He started asking people in the parking lot if they had jumper cables and could jump us. Then I reached out to a Muslim lady with a hijab and she didn't have jumper cables but offered to send someone over from the Mosque to help us get the car started. We waited in the parking lot for almost 40 min. no one came. (Part 4=6/13/25) By luck a man in the parking lot after continuing to ask for help had jumper cables and gave me a jump. I was then able to drive Gory to his stop almost on Herndon and I drove to Walmart based on the advise of Manni, go ahead and get jumper cables. I took the risk of stopping at Walmart it wouldn't start again. Luckily it did start after Walmart on Blackstone and Ashland and I drove home. A few days later I reached out to John again, & picked him up the day I was getting food picked up from the Mosque. We parked down off the street from the Mashhad and when it was time to pull forward the car wouldn't start. John called a friend who worked at Auto Zone and said we would be coming to check our battery. We went there the battery was low when checked and actually was totally the wrong battery for the car=a go cart battery. To replace the battery with the the core charge removed and the correct size etc, it would cost $240.00. I requested Manni pay half threw Zelle and he wanted a cheaper battery, and was concerned if it wasn't the battery whatever is draining it would kill a new battery and we would be out more money. Basically the cars running better with the correct battery now. Manni said we'll just sell the car and get a better car in a few months, so he can save up. When he came home from work and he drove past Larry's Auto Sales, there were a whole lot of used cars in the parking lot. He said lets go there and get a different car? I said. You're kidding right? He blamed me for wanting the lemon he bought at Larry's. I replied I was wore down Manni from searching day and night, for him to find a car, using up my savings for a Toyota truck what I really wanted and searched for on our home eventually since all the prospects I sought out through private party he declined. I was exhausted at the amount of time wasted that there was no call or show from people I would answer their ad's to meet at Tower Automotive where Robert let me know he would look over a potential sale option for me for free. The months of being without wheels, taking the bus to do laundry, the sacrifices I made. The scams I dealt with from car private sellers on Facebook Marketplace, Craigslist and Offer Up online. I was wore out. When we finally went to Larry's I had already made a verbal agreement I would pay full rent, plus monthly shared expenses for the month on the condition, buy a reliable vehicle for us, that month. After seeing the lemons he was thinking about getting, Ford Sedan-sitting on a corner, took it to Robert, all kinds of issues, a VW Jetta that was dead on the car lot, corner of Olive and Blackstone, windows didn't work, and back door locks didn't work. He really wanted that VW Jetta. I was so frustrated with him after I explained that car dealers usually purchase their cars from a auction, mark up the price ¾ times the original sale of the vehicle beyond Kelly Blue Book, (I told Manni to compare prices after assessing off Kelly Blue Book-just because you pay more for a car doesn't mean it's quality according to Consumer rating), (our car Kelly Blue book value is @ time of sale=$1,677.00) to make a sale. The Mercedes was a compromise for me when we were at the dealership because the condition for me was I was able to put a full bicycle in the back, it was tan and cream, which I liked. I wanted something reliable, economical, not crazy in gas and minimal maintenance. When I was home and he surprised me with the car-I had no idea he paid for the car AS IS for around $4,200.00. We didn't receive our tags or actual pink slip from Larry's Automotive, till past 30 days. I was so frustrated and tired from the craziness! After all I have been through with this car-, scams, day and night searches and trying to reach out for a sale in private party=I'm not in the space to go through all this stuff again. (Part 5=6/13/25) My friend that works a Fresno county job said the the dealerships in Fresno are no good, you're better off looking in Modesto, Stockton, or surrounding areas, Manpreet bought you guys a lemon.

I was so dumb and locked my keys in the car. Luckily Jason was able to come out pretty quickly and…read morehelp out. Dude is such a goat I'm so appreciative for him to come save the day.

I want to start off by saying I have purchased about 5 vehicles in my lifetime and have never dealt…read morewith the friendliness, compassion and consideration I experienced with this dealership. I purchased my vehicle from Nick and had a great worry free experience. Thank you Nick for making the exploration and decision making process easy. In addition to his friendliness, professionalism and support, what I liked about Nick that set him aside from most sales representatives is his willingness to provide data and answers to questions without pressure of a sale. What a convenience to have a dealer like this near me. I will be highly recommending them to my family, friends and clients. I hope you consider them when purchasing your vehicle.

Honest people with quality used cars. If you are looking for a great dealership they are worth the…read moredrive.

Tim was amazing was the only person at a dealer that was willing to help me since my credit was low…read moreawesome job Tim thank you so much for helping me get my Toyota Camry it's amazing if you need someone to help you Tim is the person you go to for sure!!!

My grandson purchased a vehicle with them within a month the vehicle had to have repairs and cost…read morehim over $1000 don't purchase with them the owner was rude and unprofessional and did not want to work with him