Ordered from here via uber eats and enjoyed the food despite my order being switched. I'm not sure if my delivery driver picked up the wrong one, or if the wrong one was given to him, but I received a different persons order. The food I did receive was very tasty. I had the queso with chips and numerous different tacos. I will say the tacos are HUGE! I couldn't eat more than 1. read more

Walked up to counter to order, no one there. Then I see and hear a black woman yelling from the kitchen window. She was yelling at me 10 minutes, I said 10 minutes before I can order and she continued to yell 10 minutes. Even the customers seated started staring over to the scene. I walked out! This woman you have working there should be fired immediately! Very unprofessional! read more

First visit and pleasantly surprised! Didn't know what to expect. The inside is kitschy designed, fluorescent colors, etc. The soft tacos, street tacos, and chips/guac were all excellent! Big portions, too. Friendly staff as well. We will be back! read more

Tijuana Flats - Churro sticks - Mexican Near Me - Naples, Florida

Such a great spot! If you have had Chiptole or Qdoba-this place trumps either of those by a lot!!!! Love the sauce bar. The staff here is honestly one of the nicest! read more

We came in after a movie at 8:40. We went to the register to order and were informed that they closed in 20 minutes, after we told them we wanted to dine in. We went outside to sit at one of those table and all of the chairs were locked to the tables with a wire cable. We went back inside and waited 13 minutes for the food to come out. Not a big deal- but that doesn't leave us much time to eat before we get kicked out. It finally comes out and we start eating and as soon as the clock hits 9 pm the television, menus, and radio are turned off. I understand wanting to close and get home, but this isn't the way to do it. We literally walked out the door at 9:07, as well as 3 other groups of people. Just wait until your customers are gone to literally close the restaurant. Especially on Cinco de Mayo- a day people literally seek out Mexican food. read more

Staff is friendly, food served fast and accurate, lots of options and a friendly atmosphere!

This was a pretty cool spot for delicious texmex. I know this is a chain. However, this chain was delicious. So you get to fish tacos with the meal along with chips and salsa. The fish was tasty. I just wish it was a tad bit crunchy ( personal preference). The cilantro avocado lime sauce was fantastic it was heavy on the cilantro, and you can taste it. Veggies/ pico de gallo were fresh, and soft wrap was warm. Overall, i highly enjoyed my meal. Also, this place has a hot sauce bar from sweet mild to death hot for the brave. Additionally, the mural on the wall was like superheroes in a post-apocalyptic landscape, and I'm a sucker for good art. Friendly service and clean eating areas. If you get a chance to try this place out, go for it! read more

Tijuana Flats - Dos Baja Fish Tacos - Mexican Near Me - Naples, Florida

I love Tijuana Flats. This particular location was clean and had great service. As always, the food is excellent; for me it is best in class of fast-casual Tex-Mex chains. I love the hot sauce bar and that they are always innovating with new menu items. They run a number of special deals throughout the week too to make it an ever better deal. read more

I have been going to this restaurant for many years. They always had the special with two tacos, chips, and a drink. When I first started going there, I think it was $5.99. Then it gradually increased. I think the last time I was there it was $8.99. I went in a couple weeks ago and was informed that they no longer offer that special. She told me it would be close to $11 and that didn't include the drink. She explained to me that the owner had sold and corporate had taken over. I did not place my order. I can find better value elsewhere. read more

Food was amazing, new favorite place! Have a a lot of sauce options as well going from mild to spicy.

Such an amazing place to get your favorite taco or burrito! William took my order and checked up on me, refilling my drink and making sure my food was good! Definitely recommend going here! read more

did an o line order via door dash choose a steak salad and got a black bean salad instead. the restaurant didn't want to do anything to make it right. Kim was not helpful in this scenario by no means. . all she could do was repeat her self like a broken record. do not order food via door dash they will fuck you food up. on top of it my "bean salad was warmer this Florida heat in a car! read more

We love this place and eat here frequently. Today we had the pleasure of working with Marissa, who was beyond helpful and went out of her way. It is excellent service, such as this, which makes this place stand above the rest! read more

This place was fantastic. I was pleasantly surprised. Food was fresh and tasty. Big fan of the fried tortilla options. The chips were very fresh. Everybody enjoyed their meals Clean place with friendly staff. I'll be back next time I'm down here read more

Worst service at the counter. The person was rude. We walked in 49 min before closing (for take out) and were not greeted at all until standing there for 2-3 min. even though we were standing directly across the counter. Counter person walked away and came back after a minute and finally stated, "can I help you", in a sarcastic manner. I asked if they wanted us to leave and they stated, "no you're fine" as they rolled their eyes. I even tipped because we own a restaurant and appreciate that when it happens to our staff. I was not rewarding the awful behavior, but simply reminding that they are in the service business. Your job is to serve customers with a smile and create a connection beyond the food. Remember Managment, you should be honored every time a customer spends money with your establishment. They have other choices yet decided to dine with you. Food was good, but if you can't serve your customers with a smile and thank them for the business, this is the score you get! I hope this helps you train your team properly and select the right teammates to honor and protect your brand's core values. read more

My second visit to a Tijuana Flats, first was for an Elite Event a few weeks back. I wanted to experience a true visit to a TF as Elite events tend to bring out the best in restaurants. Service was good, you order at the counter and they bring out your food. I had the Megajuana Burrito, rice, refried beans and steak. Nice size burrito and its served with chips so you will not leave hungry. TF serves up some decent Tex Mex at modest prices. One little annoyance I have with restaurants that ask would you like this or that etc.. than charge you extra. It would be more honest if they mention for xx you can add this or that! Kind of sneaky that I paid extra for a little cheese sauce that should have been included. They have an awesome sauce bar and free soft drink refills. All in all I enjoyed my visit and will certainly be back to TF. read more

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Great customer service today 8/11 Good food consistently and yummy new queso blanco. Thank you Marissa! read more

I had plenty of lunches @ TF. I agree about the whole DIY but convenience and service is why we go out. Sure I could make all of the items at most of the restaurants. but I'm not that motivated nor do i want to have the burden of having to store and eat Mexican all month. The decorations and ambiance is hip and cool bright and lively. Makes me smile thinking about the place. The girls appears to have requirements of either Tats, piercings or both. it's cool that they encourage individuality hair color and all. They all know the menu up and down. The sauce bar has a nice selection from sissy to burn you up hot. A great way to try other sauces before plunking down 4-15 bucks for a whole bottle of sauce. The servings are OK they have some specials during happy hour. I wanted to give them 5 stars as they can get pricey if you eat there every day. Ya know some of us are on a Fixed income. Some how if the value was greater either more food or smaller prices. that could make a 4 to a 5 star place. so Yay! I'm a fan . Thanks to Greg Z. for reminding me of one of my favorite Naples restaurants. "I'll BE BAWWK" *Arnold Schwarzenegger voice * read more

Cheap, good location, fast. They do have beer. Service was amazing as they kept circling the tables to help you for refills, etc But, as I had experienced before, food was cold. Everything was as if it were frozen, then heated up. Enchilada needed more microwaving. No free chips. Lots of sauces for your liking. Not impressed and not much as changed. Only came because someone was treating lunch and wanted to come here. Otherwise, not returning. Think Taco Bell may be a better bet. read more

Tijuana Flats - Mexican Near Me - Naples, Florida

Place is great, if you like Taco Bell style tacos, like the kind your mom used to make on taco Tuesdays, well then these are as good as it gets. Will definitely come back. read more

First time ever in this restaurant, and it was a great experience! Great food and excellent serviceWe will be back!

My husband kept talking about how he had lunch here when he was on his lunch break and how good it was. So we went one day and I found it to be very good with a very unique atmosphere. Also a major bonus was the people who work there are very nice. The loaded guacamole is definitely worth checking out. They have a hot sauce bar if you feel like kicking it up a notch. Ill be going back to try some bangin chicken. read more

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Great experience! From the manager opening the door for us and many other customers behind us to the top notch food quality, this place is great! We ordered the nachos, which were AH-MAZING! My brother ordered chicken quesadillas, he said they were the best in town! My kids had chicken nuggets. The food was great, the staff was polite and helpful. The restaurant was clean and staff was available to clean each table once the customers left. read more

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Yum yum to flauntas! The mild 2 sauces, i forgot the names. But the one with smacking b o o t y or something like that was sooooo good! Who doesn't love melted cheese with guacamole and sour cream all over hot flaky wraps stuffed with meat and more cheese! I missed this place living in Colorado and I'm happy to have it for dinner tonight while visit Florida! read more

Tijuana flats is just ok. It is not what I think of when I think "Mexican food". It is very generic but they do have a few items on the menu that you can't get anywhere else. My favorite items are the chick flautas and the banging chicken burrito (sauce on the side). The chicken flautas are chicken and cheese fried in a flour tortilla. It comes with all the toppings on the side and overall good flavor. The banging chicken burrito is very unique with the sauce - the exact reason why I order it on the side. The restaurant is very clean, they always have good customer service, and the price is fair. It is not super authentic or very flavorful but I give it four stars for the other aspects. I have been coming here for about 8 years and I always return because I crave the flautas or burrito. read more

I was quite disappointed when I went to redeem free taco & chips promotion from Tampa Bay Ray's 10 strike outs. The cashier said they no longer participate in the promotion. Come on!! Support our Rays!! read more

It's sad that they know me on a first name basis but the food is that good. The sauce bar is bangin and I kill a whole large queso by myself every time I swing by. I stick to my classic hard steak tacos, haven't been let down once. read more

Tijuana Flats - 3 Hard Steak with a Large Queso, The Classic - Mexican Near Me - Naples, Florida

Stopped off before heading to the airport, assummed it had to be better then airport food....unfortunately I wish we had kept driving and crossed our fingers for airport food, for surely it had to have been better then this. The welcome was warm and friendly, the beer was cold, the queso was memorable, other then that, the menu was deceiving.... blackened chicken came breaded and fried. Mushrooms and onions were not present on the tostadas, the chimichangas were an oversized wrap, lacking filling in general unless you lucked out and found an overcooked piece of steak, Verde sauce came boiling hot ( not spice, but actual temperature) .... This $30 meal...left me wanting every penny back. read more

The BEST TF in south Florida! Amazing service, stellar cleanliness, and the food is always on point.

I absolutely love this place. I've come here with my girlfriend, on many occasions, more than once in a week. It's a very relaxed atmosphere, the employees are super friendly and can recognize us now when we walk in. The food it's just so good especially for the price which is so affordable. Every time we go there we say we're going to get something different but we never do. It's 2 soft tacos for me because I'm weak and can barely handle that and my girlfriend gets 3 hard tacos. We both get beef because it's the best. Personally I love spicy things so I get all the toppings which includes jalapeños and I take full advantage of the sauce bar. I love the sauce with the iguana breathing fire I can't get enough of it on my tacos I put the sweet chili sauce on my chips though. My girlfriend does not like spicy AT ALL so she asks for no jalapeños and they happily oblige. The sauce bar- revolutionary. It is one of the most unique things about this place except the art which is so cool and sets the place apart from any other restaurant. If you like Tex-mex food with no fuss give this place a try. I 10/10 recommend read more

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Every time I dine here I know what to expect; delicious Tex-Mex done right, fast and friendly service, as well as a quirky fun atmosphere. I've probably tried everything on the menu but my favorite indulgence are the chicken flautas which are served with fresh guacamole and queso. My everyday though? The taco special. Two tacos, chips and a drink for $5.49; an unbeatable deal if you're in the area. Staff is always awesome and the GM is amazing! read more

Tijuana Flats - Tijuana trio, burrito and double stack cheesy tacos! - Mexican Near Me - Naples, Florida

My family and I love Tijuana Flats! I've been here a few times and have tried the veggie enchiladas, veggie burrito bowl, veggie tostadas, and salad with fish, and everything is always super super fresh and delicious. The restaurant advertises its food as transfat-free, hormone-free, fresh and not from cans, etc. and it shows! The food always tastes like a home-cooked Mexican meal, which is the best kind in my opinion. No extra oil or gratuitous amounts of cheese, rather there are plenty of fresh veggies with a balance of the fatty stuff, and plenty of flavor. The servers are super nice and there is the option to sit outside too. Looking forward to coming back here and trying some other menu items! read more

Delicious food, very kind staff, and wonderful customer service. The managers made several trips to our table to make sure everything tasted well, asking if we needed refills, and asking if we needed carry out boxes. Me and my family were very pleased with the quality of service and food that we received. Perfect dinner after a day at the beach. read more

Tijuana Flats - Mexican Near Me - Naples, Florida

I attempted to order the Thursday burrito special but crunch burrito was ordered. I questioned the total when I was told it's 9 dollars and change. The manager/owner walked over and advised me that the order placed is not the Thursday burrito special so the cashier changed my order to the Thursday special. I asked for steak for the burrito and mild/medium salsa with the chips. When I got home to eat my burrito, it was not steak (it was ground beef). And the salsa tasted like duck sauce (sweet but not spicy at all). It took probably about 10 minutes to place my order and another 5 minutes to get my order. And the food I received was not what I ordered. read more

Great place to grab a quick meal. There's never a wait when I arrive here even during season. All the northerners are gone now so it slower now. Meals come out quickly and customer is extremely great here. All the girls are so sweet at this location. And the pricing here is very reasonable and the meals are filling. And the meals actually have flavor, much better than moes. read more

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Great atmosphere and great lunch food! If you love hot sauce or trying different sauces in general, this is a great place to go to when you're in the mood for tacos, quesadillas, etc. read more

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Thanks to a sarcastic manager with an attitude and an inflexible staff, you just lost a loyal customer. We were regulars coming in every few weeks, but no more. The food is average and the attitude of the staff is way below average. There are better choices for tacos without the attitude. Try Tacos and Tequila or Fuzzy's right down the road. Both have a more innovative menu and employees that aren't rude. Hope that sarcastic 'have a nice day' you yelled out as we were leaving was worth the loss of business. read more

We ordered several dishes for takeout and they were all great. Some standouts were the flautas, the chimichanga and the regrows beans. I'll also say that the waitstaff were very friendly and the good was ready very quickly. read more

Very unprofessional, had made a delivery at 7:50 pm which was cancelled . And I wasn't informed until 9:30 . Never again . At least let customers know there's no deliveries read more

I was expecting good, but the salsa and guacamole were tasteless and bland. Tacos were ok and staff was friendly but a huge disappointment.