Terrible experience at this place with one of the associates coming directly to me as he noticed I…read morewas a tourist. He made me use my credit card twice knowing I would be double charged and then he asked me to deal with that with my bank company. I opened a dispute and now this place is contesting it - leaving me with the double payment to deal for about a month. My company had no problem in hearing me, but they can't take a side until they investigate, which it's taking weeks!!! I would not recommend this place to anyone.

Customer service a disappointment at Shoe Palace in Carlsbad mall. We've been frequent customers of…read moreour local Shoe Palace. Recently, we purchased basketball shoes for my son. They were NikeKD. My son got blisters on top of his foot from them after wearing a couple times. When we brought them back to request a credit or refund we were informed they were "too worn" by their manager Sal. We had bought them two weeks before. I know Nike would stand behind their product if it caused harm to the customer. I am now taking it up with Nike since Shoe palace won't do anything about it. Just disappointing. I will no longer return here to shop since I know they don't care about customer service. We have never had an issue like this before with a product from shoe palace. I have learned they will not stand behind the products they sell with a fit warranty. Note to consumers: Buy direct from Nike where they stand behind their product, worn or not, for 60 days. It's just not worth it when you spend over $100 on shoes. Lesson learned and unfortunately the manager, Sal, did not make any efforts to try and retain us as customers.

PROS: Finally! Real, legit customer service! Laurie is the best!! (I am sure her other half is too,…read moreshe is just the one who always helps me) I have gout and pronation issues. She have saved me! I can actually wear a shoe again. Tennis shoes, to sandles, to a closed toe, to a slipper. High quality shoes that they can often tweak and customize for your foot. I wish I had found them sooner, don't hesitate, stop hurting and go get the right shoes! CONS: Not a ton of super cute styles. However, you will find something and she will order a different color etc...if she can. That's what she did for me. :) Pay attention to the store hours too as they are not open long days.

Fantastic customer service! Jessie was very attentive to my needs and took his time with me. The…read morefloor had all kinds of shoes around us trying to get the exact one to fit my AFO brace just right. I was able to walk around the store to see which shoes fit my needs best. Thank you.

Been to this location several times. The store is very clean and organized. I'm always greeted when…read moreI step foot in the door and asked if I need any help a few minutes after looking around. They have a pretty good selection of shoes and they are all reasonably priced. Their credit card is awesome too. You earn rewards for purchases and get notified of special going on in the store. Jeremiah has helped me twice now and has been consistently helpful and great, each time. I'll definitely be back!

The store manager was extremely helpful!! She guided me to exactly what I was looking for more than…read moreonce. Was kind and well knowledgeable. She also honored the in store price and helped me save $20 on a pair of shoes with an order in person! Really awesome service. I didn't get her name but she was the manager definitely showed why today. Such an easy and pleasant visit.

Was kind of hidden but worth the extra effort. Almost every type of Vans. I'm a size 13, & they had…read morea decent selection in my size. Service was very good. I left with 3 pairs!

They no longer have the advertising price of $30 shoes. I went there yesterday and bought my…read moredaughter a pair of shoes size 5 (she's a size 4-4.5 depending on the shoes) but got them a little bigger so it can last her, she was not with me at the time. The shoes costed $51 something with tax. I thought it was a little pricey but I just wanted to get over the school shopping list and head on home. We got home she tried them on and they were super tight! Went in today to return them and they said they were non returnable (it did say that on the receipt) but did not notice that until today, we could only exchange to make matters worst they did not have any bigger size of the one we had chosen. Their selections are limited. So we just settled for a different color pair and the size that actually for her from this store location was a size 6. Found it weird since she's only 8 yrs. My point is ... I've came to this location several times before and never had any issues, yes it's my fault for not taking my kid to try them on before making any type of purchase and for not reading the return policy. I would just recommend to go to an actual Vans store or Tillys or any other store that will return your money because they could have been cheaper. I don't think I've spent more than $45 including tax on Vans but at least if I was not happy with my purchase I would be guaranteed money back and more and better selections.

Flip flop Shops Oceanside is where the jam and vibe is. Superior customer service wonderful…read moreselections and a price he cannot bear. April hands-down is the best and most knowledgeable. She has a caring heart and she goes above and beyond to make sure you get what you need.. if you are ever in need of sandals or flip-flops whatever it may be go see April in Oceanside.

Great selection for our needs. I stopped shopping online for these brands and went local. It's so…read moremuch easier to try on and make sure they're the perfect fit. Excellent service as well.

If you enjoy walking, running, or a day at the beach, definitely stop by for your performance shoe…read moreneeds. They have a very large selection of On, Olukai, and other brands. The staff is very friendly and knowledgeable. I was promptly greeted and felt like the gals were genuinely interested in chatting with and helping me. They were very sincerely and kind. They also have great taste in music.

Bought some oofos great selection and great price. Hidden gem in Carlsbad. Servive was greatread more

Boot World has an impressive selection of boots for every style and need. The staff is…read moreknowledgeable and genuinely helpful, making it easy to find exactly what you're looking for. The store is organized and easy to navigate, which makes shopping a breeze. Whether you're looking for work boots, casual styles, or something unique, Boot World is a go-to destination for quality footwear.

Had to get shoes from here a few times. The selection they carry is very good and the staff will…read morehelp you out on the sizing. Always grab some insoles if you're getting boots.

Tired the online shopping for the first time, was very easy to use. Also was very impressed on how…read morefast the shipping and the tracking on it was right on.

Their customer service needs to be improved! There Credit department sold a debt to Midland credit…read moremanagement. I paid off the $76 bill but I was late. They kept charging me $30 until I owed them $358.82 then they sold this bad debt to Midland credit management.

Municipal Coffee has officially become our go-to spot! It's tucked just inside of Marky Mark's…read moreMunicipal Athletic-wear store just off Coast Highway in O-side. It's truly the kind of place you find once and then keep coming back to. The vanilla lattes are beautifully crafted; smooth, rich, and perfectly balanced without being overly sweet. And then there's Camden... he completely elevates the experience. You can tell he genuinely cares about the craft. From serving espresso in a ceramic cup to walking you through the tradition of pairing it with sparkling water (very European, very cool), it turns a simple coffee run into something memorable. And the brownie... the brownie... wow. Warmed to perfection with thick walnuts and enjoyed out on the patio, it's dangerously good. Like, "we came for coffee and accidentally had a whole moment" kind of good. If you're anywhere near Coast Highway, don't miss this spot, especially if you're here for the café experience.

Absolutely LOVE this place!…read more I first discovered Municipal last year after realizing one of the owners is Mark Wahlberg and as a longtime fan, I had to check it out. First off, having Urth Caffé inside the store is such a game changer. The coffee is incredible, and the whole setup is just next level. It's not your typical cramped coffee shop. There's actually space to sit, work, and enjoy your time without feeling rushed or squeezed in. The vibe here is unmatched. It's become one of those spots where you can get work done, meet up with people, or just hang out. I've even found myself regularly connecting with others who now use this as their go-to morning coffee spot. And the people? Top tier. Kamden, the GM of the coffee shop, is one of the most welcoming and positive people you'll meet. He genuinely makes your experience fun and memorable every single time. On top of that, the apparel is seriously impressive. Municipal is putting out gear that absolutely rivals anything else on the market. The quality is outstanding, and their shoes? Unreal. I wear them daily! They're that comfortable and versatile. If you're anywhere near South Oceanside off PCH, you HAVE to check this place out. Coffee, workspace, community, and top-tier apparel all in one spot. It doesn't get much better than this!

Glenn, Cierra & Jerry made this experience genuinely great…read more I walked in with a bunch of foot issues and honestly wasn't sure what I needed. What followed was one of the best in-store experiences I've had in a long time. Glenn was incredibly patient -- he took the time to really listen to all my concerns and constraints without making me feel rushed. When his shift ended, Cierra picked up right where he left off and kept the same energy going. I tried on a lot of shoes, and she never once made me feel like I was being a hassle. Friendly, knowledgeable, and genuinely helpful the whole way through. Jerry also deserves a mention -- he checked me in and got me oriented with some helpful general ideas right from the start, which made the whole process smoother. These are the kind of people who remind you why shopping local and in-person is still worth it. If you've got tricky feet or just don't know where to start, come here. You're in good hands.

A really terrible selection of clothing (literally all one brand, and it was something from the…read morefashion realm- not a real sports company). Store has no soul.