Lovely little boutique! So many unique pieces imported from Europe. I really loved a lot of things,…read morebut I have to limit my spending for the rest of the year, otherwise I would have dropped over a grand here easily. There are plenty of affordable items though. And if you missed out on a trip to Europe, this is a great place to shop and get a little bit of Greece and Italy right in your closet. Just know that if you take multiple photos while shopping, the owner might be watching you from the cameras, and will tell the lady working the counter to tell you that she doesn't like people taking photos. I get why some small fashion establishments might not like that, but I'm only using the photos to post on Yelp. No other intentions here on my part.

Always find something great! Love the store and the girls too! My favorite place to shop!read more

After more than 20 years as a loyal Nordstrom customer, this was by far the worst customer service…read moreexperience I have ever had. I visited Nordstrom Rack Store #0168 in Tustin to correct a return error that originated with the store. Nordstrom Customer Service had already researched the transaction, confirmed the discrepancy, and instructed me to return to the store so it could be corrected. Instead of receiving help, I was questioned as though I had committed a crime. I was asked irrelevant questions, repeatedly insinuated to have switched merchandise, and treated with suspicion despite providing receipts, transaction details, and documentation supporting my claim. The entire interaction took place in front of other customers, leaving me feeling publicly humiliated and racially profiled while simply trying to resolve a mistake that was not mine. When I asked to speak with a manager, I was told to come back another day. I was never given a manager's name or corporate contact information and was ultimately told to leave the store without any attempt to resolve the issue. No customer should be treated this way. I sincerely hope Nordstrom Corporate investigates this location and ensures that other customers are treated with the professionalism, dignity, and respect that have always made Nordstrom stand out.

It finally opened! Given how it's still new, it was pretty organized. Am I going cray or is the…read morequality of clothing and design going downhill? Not just at NR, but all over? Sheesh!

Jasper Plum... Oh my goodness…read more I have gone to 100s of boutiques for my shopping needs and when I tell you this place is AMAZING I mean it. First and foremost, the costumer service was 10/10. (Super friendly and inviting) The atmosphere was amazing. As soon as I walked in I was greeted with a "hello" and "can I help you with something" as soon as I said "yes, please" It felt as though I was given a personal stylist. I tried on about 10 dresses and I usually hate the way 50% of things look on my body type. I LOVED every single thing I tried on. (Which is crazy to me because I just had a baby a few months ago and haven't been feeling super confident) The clothes are great quality and yes you're going to pay a little more than your run-of-the-mill fashion stores, but you get what you pay for. You're also helping a SMALL FAMILY OWNED BUSINESS! The material is amazing, true to size and fits perfectly. Overall amazing. I never ever rate any business but I had to this once. The only thing thing I don't like about this place is that I'll probably spend all my money here. Lol Bye bye nectar hello Jasper Plum.

Love the new vibe of Jasper Plum! Haven't been here for years and the new owners have found a way…read moreto be on trend and affordable. Picked up several fashion outfits and home accessories! Will be back and highly recommend if you're in Tustin!

My experience today was completely unacceptable. The older Asian woman working the returns counter…read morewas discourteous from the moment I approached her. Her tone was dismissive, impatient, and confrontational. I consider myself a well-mannered and respectful person, especially when speaking to my elders, but respect should never be one-sided. I did not have my receipt, and rather than explaining my options or making any genuine effort to assist me, the older Asian woman made it clear she had no interest in helping. Instead, she chose to argue and speak to me in a condescending manner. Customer service should be about resolving problems, not creating them. I finally requested assistance from someone else. A younger manager stepped in, and the difference in professionalism was immediate. She treated me with courtesy, listened, explained my options, and resolved the situation without difficulty. That interaction demonstrated that the issue was never the return itself, but the person who initially refused to help. What was particularly striking was watching the older Asian woman interact with another Asian customer immediately afterward. The warmth, patience, and willingness to help were completely different from the treatment I received. The contrast was impossible to overlook. No customer deserves to be spoken to with hostility or made to feel like they are an inconvenience for asking for assistance. If you choose to work in retail, professionalism, courtesy, and consistency should be extended to every customer, not only to those you choose to treat well. The younger manager ultimately salvaged what otherwise would have been an extremely unpleasant experience.

If there's one word to sum up this location, it's chaotic…read more The only reason I gave it 2 stars instead of 1 star is because last minute, the employee honored my request of giving me my birthday discount despite the discount showing up in my email inbox (I was a LOFT member and received ALL emails except my birthday email - not sure why). I made a few pitstops for my birthday and LOFT was one of them. I have to say that this was the WORST pitstop that I made this day, as I felt a bit on edge when an Asian cashier with short hair was "helping" me out. I'm not sure if it's a cultural/background difference or upbringing (I'm also Asian), but I felt that she was extremely short and condescending with me any time I opened my mouth to say something. For example, I requested that I'd like to buy the dress I currently had in my hands in a larger size (I was going to exchange or return the dress I already bought in Size 8, but I wanted a Size 10 if available in the store or online. When I told her this, I felt "attacked" when she's like "it's not in the store, it's online" and I told her simply that I could buy it online. She then again rudely was like "it's not in the store". And there were many statements following that were similar in pattern where I'd say something and she'd talk over me. At this point, I was like "wtf" because I obviously mentioned that I was okay buying it online. It was like every time I said something ro answered her, she hit me with words that made NO sense to my past statement - like she wasn't even listening to me or she was trying to talk over what I say. I got so annoyed to the point where I tried to ask a different employee for help, and that employee seemed extremely confused. There was also a line behind me and two cashiers at the register, but only one cashier was helping customers at a time. When the customer behind me asked if there was another cashier who could help, an employee walking by looked confused and "tried" to fetch somebody, but ended up getting distracted by a different customer. It's like the employees here do NOT know how to work in customer service - they're either rude or somehow confused. I felt extremely uncomfortable and uneasy throughout my entire transaction and told myself I'd never come back. However, I am honest with my word and will add that it was nice of her in the end to manually give me my birthday discount that didn't show up in my email inbox so I will give this experience one star up. I do wish we communicated better, but I'm not sure if it was a cultural difference (the way she was talking was naturally just more "short" or "blunt") or if she is actually just a rude person because she was somewhat trying to help me but it was also coming off very rude. Regardless, I will never be coming back because I don't like to feel this level of discomfort when shopping, but I do appreciate the gesture she did for me in the end.

There was so much good stuff! I wish i had had more time! I'm not from here but when I'm in town…read moreagain I will come! I will say a lot of things that caught my eye were brand new with tags!!! Found an Anthropologie leather jacket new with tags but now my size!

Goodwill Boutique? Only in Orange County. Designer labels at a good price if you're in to that…read more They have it all from clothing to glassware. Nice to browse. Did not find anything as I've outgrown that style. One worker was a bit hyper focused. Not animated.

I was fortunate enough to co-host a small event at this beautiful boutique right in the heart of…read moreold town Tustin. It has a British theme and it's full of beautiful clothing. The styles are very virsatule, classy and affordable perfect for women of all ages. The owner sources the most beautiful and current pieces. Her staff are very friendly and are great at pairing jewelery to go with your clothing. They also go the extra mile by wrapping your items in pretty tissue paper sealed with a sticker, perfect for gift giving.

Went to closing sale today...woman at cash register was rude. I still bought an item, I feel I…read moreshould have not given them my money. Who knows maybe she was having a bad day and snapped at me. Is it because I am a woman of color? Good Riddance!

I'm so happy I came here! I read the reviews. I've been in…read morestores like that. However, the owner/employees must've taken the feedback and worked on the concerns mentioned because I had a very positive experience. The owner greeted me with a smile & did her thing while I did mine. The employee was helpful with the dressing room & also held onto the clothes I wanted to purchase while I continued to shop. I walked out w/ 2 jean skirts, a black leather skirt, a pink top, a silicone lift pasty & a chain belt. I spent $120 total but honestly I'm not mad about it. The skirts are SO comfy & stretchy. Definitely will come back when needed. (:

Judgemental and rude owners/ workers. As soon as I walked in they glanced at me up and down. They…read moresnatched the items from my hand when I asked to try them on. They didn't help me move anything to dressing room when they saw I had a big pile in my hands. Lastly when I told them I was leaving what I didn't want in the dressing room, she cut me off. I even said "that was rude!" Won't be supporting this type of behavior or business!!

Just my kind of place to pop into and enjoy the welcoming in. Reasons to drive down to and enjoy…read morethe throw backs atmosphere prices and fun. Highly love a place where i instantly fit in.

Amy is such a kind soul. I will return, as I always do. She understands quality fabrics and we had…read morea lovely chat. I value this type of customer service and thrift selection.