Moon Valley Nursery is one of those places you call thinking they'll have everything... and while…read morethey don't carry certain things, what they do offer makes up for it. First off/quick tip: they don't sell rock which is why I called in the first place. So if you're calling around for landscaping rock or gravel, you'll need to check somewhere else. That said, they specialize in the stuff that actually brings your yard to life. I called just to get information, and the over the phone customer service was great. They were helpful, patient, and actually answered questions instead of rushing me off the phone. That alone makes a difference, especially when you're calling multiple places trying to compare prices and options. This isn't your basic nursery...it's more for people who are serious about upgrading their landscaping. If you want mature trees and a finished look faster, this is a solid option.

First off, I don't like that they operate as car salesman, but that's neither here nor there for…read morethis review. You see, what happened was.. The salesman showed us the small 4ft tangerine tree we were looking for, then asked us if we wanted to come inside to talk to the finance crew to see if they would honor a 4th of July sale early. We weren't there to buy that day, but thought we'd see what kind of deal they could make. Tree was $400. Delivery $350 Planting $100 I said Oh that's perfect, because I don't need delivery assistance as I drive a Ram truck. He said, No you don't understand, the delivery fee is to deliver my 6 men out there to plant it, plus the fuel cost. Six men to plant a tree smaller than me is wild, lol. I declined this. Then he asked me what my budget was, I told him $500. He said oh okay, well we can sell you the tree at $350, $100 to plant, and $350 for delivery and you'd be in budget. We had an emergency right then that we needed to leave for so I did not get the opportunity to tell him how fucking stupid he is for thinking $800 is in a $500 budget. As well as being patronizing. This is the second time I've had a negative experience at this location.

Went to purchase a tree and was helped by Rudy and Mike. They were knowledgeable and very helpful…read more Couldn't have had a better experience!

Dear Moon Nursery Management,…read more I am writing to share my positive experience at your Charleston, NV location. I was very pleased with the customer service I received from Kevin. He was incredibly understanding and helpful when I visited the store to pick up my Pink Jasmine. I will definitely be returning to your nursery in the near future.

My family and I came here for a visit with a small homeschool group. We were guided by Cynthia and…read moreshe and other members were okay with the kids choosing some smash tumbled rocks - one to keep, and another to give. What a sweet message to encourage the kids to think of others! There is just so much to see and so much space to explore! I was in total awe of all of the plants and sculptures they have, how you many there are, and how unique and large they are, overall just how magnificent they are, honestly! There's even a little Koi pond and a large basketball game set (like the kinds at arcades) that the kids, and my husband, were having fun playing with. That day there was such a nice breeze, but it can definitely get very hot during the spring, and for sure summer time, so wear a hat or bring a UV type of umbrella to provide shade. There's also a cute gift shop that my youngest wanted to keep going in. One of the employees, Mallory, was in there at the desk and was so kind and patient with my youngest daughter (3) and we had a really nice interaction with her. There are some gorgeous large geodes there too, so I was a bit nervous with my daughter walking around, but Mallory never gave us any feeling of unease. She reassured we were okay to be in there. Everyone that works there that we interacted with was very kind! I also like that they offer classes and activities there. This place is a hidden gem for exploration and to find some plants and sculptures!

We went to Cactus Joe's to volunteer for Desert Love in transplanting and collecting seeds. It…read morewas little a field trip driving out to the location but so worth it. We meet some great people at the event and stayed after to check out the place. The sculptures are so detailed. You can literally find.anything or the courteous staff will help. The outside metal decor is unique and it gives you ideas of what you can do at home. The koi pond is beautiful. Yes, the koi pond! Native plants are all around. Whether you're looking for something specific or just browsing around... this place is worth the trip.

Ann Star Nursery has a great variety of plants, trees, and gardening products. The staff is…read moregenerally helpful, and the quality of the plants has been good. Price is a lot lower than the competition. Often they have stuff on sale as well which is great. Plenty of selection and convenience make it worth visiting. Overall, a solid nursery with plenty of options.

...Have you ever felt like someone was lying before they finished their sentence?…read more Standing in the back area of Star Nursery on Ann, I needed to look Janet in the eyes while she denied responsibility. Her voice... calm, confident, and practiced. To anyone who hadn't done their own research, it probably sounded believable. I had already connected too many dots. What unsettled me wasn't merely the inconvenience. I could tell she recognized me as I approached. My motive was to congratulate her successful ploy. I asked the 3 ladies, Janet clearly the senior voice among them, about soil recommendations. As I listened and observed, I realized this was bigger than soil. Months earlier, I came to the nursery looking for guidance. I'd called the day before to confirm that someone could assist me in repotting a plant. Like many people, I trusted the expertise of Janet who seems to have spent years in this profession. That trust mattered. The younger staff members were immediately helpful. A tall gentleman who'd been planting strawberries and a younger woman tending the booth, didn't hesitate. Then Janet approached. She seemed concerned what they were helping with and quickly let me know, "We don't repot plants here." "Forgive me beloved. I wouldn't be here had I not called last evening to confirm first." I told her. Perhaps that was the straw, but who knows. What I do know, is Janet isn't a fan of self watering pots. I learned this as she instructed the young man to put holes in the bottom of the pot (which eliminates the intended functionality and would later create a mess in my living room) I implore you to ask her perspective on these pots if you'd like to confirm the accuracy of this testimony. The soil she recommended became the center of a problem that spread throughout my home. Fungus gnats appeared in overwhelming numbers. Soon it wasn't just a gardening issue. My wife noticed them. My children noticed them. Every room became a battleground against insects that multiplied faster than we could eliminate them. Hours were lost. Money was spent. Frustration became routine. The problem extended beyond plants and pots. It disrupted our home and our peace. Have you ever swallowed a fungus gnat? How about been interrupted by some while you have dinner and watch Netflix? How about waking up to one on your face? This was a foresaw reality Janet knew would come. When I returned seeking answers, I didn't expect professionalism. Maybe false concern at best or even accountability. Instead, I witnessed what happens when expertise stops serving customers and starts protecting itself. Experience is valuable, but without accountability, other perspectives get dismissed and customer service fades into the background. The signs aren't always dramatic. Sometimes they appear in small moments: The shrug. The dismissal. The refusal to acknowledge another person's experience. As I left the nursery, I wasn't angry. I was clear. The real loss was never the money, the soil, or even the months spent fighting the infestation. It was the realization that broken trust is far harder to restore than damaged plants. That's the lesson I carried home. Businesses grow through reputation. Relationships grow through honesty. Expertise earns respect only when it is paired with accountability. Without those things, confidence becomes arrogance, and experience becomes little more than a shield against criticism. Whether this situation resulted from poor judgment, bad information, or something else is for management to determine. My responsibility is different. My responsibility is to share this testimony, learn from it, and encourage others to pay attention. Character reveals itself clearly when something goes wrong. Not in the sale. Not in the promise. In the response. A noticeable observation was how the other staff responded. The least experienced staff member noticed what was happening and became quiet. Seemingly as to stay in line of Janet's authority. The other, simply agreed with Janet by default. I believe this to be how she protects job security. There's a disease breeding in this establishment. Staff might be afraid to speak when they see something wrong. I'm not.

Star Nursery really came through for me. I called around to a few places looking for bulk rock, and…read moretheir pricing was actually better than most. I was quoted about $92 per ton for river rock, while other spots were noticeably higher for the same thing. Customer service over the phone was great too... super helpful, answered my questions without trying to upsell me, and just made the whole process easy. Delivery was only $50, which honestly surprised me because a lot of places tack on way more. Only thing I'll say, why is rock so expensive in Las Vegas when we're literally surrounded by it? But compared to other quotes I got, this was definitely the best deal and the least stressful experience. If you're looking for bulk rock and don't want to feel overcharged, this is a solid place to start.

This Star Nursery location on Cheyenne in North Las Vegas is definitely worth checking out. Their…read moreindoor plant selection stood out to me right away everything looked healthy, well taken care of, and not neglected like you sometimes see at other places. They're also running 50% off pots right now, which is a nice bonus because their pots can be a little pricey but you can definitely tell it's because of the quality. With the sale, it actually feels worth it. The whole place was clean and organized, and the staff were friendly and easy to approach if you had questions. Only thing I noticed (and kinda missed lol) no cats at this location. I've seen the little nursery cats at other Star locations and they're always a cute touch. Still, overall a solid spot if you're looking for good indoor plants and quality pots.

After speaking to Thomas the manager he made my experience much better and took care of the issue…read morewith my problem. Thanks Thomas.

Just had an excellent visit by Carlos regarding our new tree. He answered every question we had. I…read moreknow his advice will help our tree to thrive.

Always a nice place to visit, and purchase garden supplies…read more Oddly, they don't offer plant identification stakes. A large selection of seed packets, but no write on plant labels. I asked and was told they've never offered the ID tags.

went to this star nursery for information on hydroponic balls for plants assuming they would know…read morewhat that is because it's a plant store, instead the lady at the information counter just laughed at me and said she has no idea what i'm talking about. how do you hire people to work for a plant nursery AND at the information desk when they don't know common decency and common knowledge on plants ??? went on 07/05/2026 at 3:30 pm

Flowers by Michelle in Las Vegas is truly one of the best florists I've ever dealt with. Ordering…read moreover the phone and having expectations exceeded like this is rare today. I'm celebrating my 45th anniversary, and Amber and Michelle were both absolutely wonderful. They followed my instructions perfectly and created a stunning arrangement of 15 gorgeous red roses with baby's breath, greenery, and a beautiful crystal vase. Thank you, Michelle, for being here in Las Vegas. You far exceed any florist I've worked with in California, especially in Orange County. Truly a wonderful organization. Dr. Ardy

I called last minute from Nashville, just before closing, to ask for a flower deliver for my…read moregrandmothers 92nd birthday the next day. I was pretty sure it was an impossible request. I am so glad I met Michelle over the phone. She was amazing, took such great care of us and went out of her way to make sure my procrastination did not impact my grandmothers birthday. I can't wait to order from you in the future.!