They do service work on fleet vehicles I drive! They are a local family owned automobile repair…read moreshop and are very honest about recommending work needed. They are very friendly! I'm also a mechanic and they are very honest! They do repairs in the recommended time and price wise, cheaper than the dealers in the area! Very nice waiting are.

Took advantage of me, lied and never even fixed the problem. I asked for my radiator that was…read morereplaced because I had a feeling that wasn't the issue and he wouldnt let me have it. Mean dude. Awful experience.

They take care of my cars, fixed converter . They are honest don't over charge. Josh is the manager.read more

Josh is unbelievable honest and just a great guy! We had the rear main seal leak quoted at two…read moreother shops and not only did Park Auto come in at less than half they also fixed two other issues. The car is running great! 10/10 Would recommend to everyone!

I went to Veteran Vehicle Repair in Lake Geneva because my engine light came on. Veteran's is…read moreclose and they have great reviews. Their online booking is easy to navigate. They did not disappoint. I usually go to the dealer, but they ripped me off a ton of money last year. Anyway, the mechanic, Chuck, did a thorough diagnostic test, checked all that could be wrong, test drove my car, and found nothing wrong. I was told it was most likely my driving habits causing the engine light to illuminate. I checked out with Lauren, who was very nice. She explained the findings in detail. She said to bring the car back if the light comes on again. To make the visit even more special, Lauren told me there would be "no charge". Holy Lucky Day, Batman. I was ecstatic. I admit, I cried when I drove away. I'm not usually that fortunate. Veteran's is a treasure. They were honest, fair and professional. If your car is in need of repair, they are the mechanics you can trust.

These guys are amazing! They were very patient when dealing with my limited knowledge of my T1N…read moreSprinter. I know I will learn a lot from them. There is nothing more important when it comes to one's mechanics than being able to trust their advice. They have won my trust implicitly!

Incredible shop with over and above service. We were visiting from out of town and had our…read morealternator light come on, which is a huge problem, and horrible timing. Called around everywhere and no one could help me, but finally called Mike's and within minutes confirmed they could get me in same day. The price was competitive, they fixed everything in one afternoon, and our van was in perfect condition again in time to take our family back home. We even got a warranty on the service, which I feel great about. Some of the nicest guys too. Thank you all for saving our day! Would highly recommend!

I'd been having recurring cylinder misfires for months. I'm no stranger to mechanical work and did…read moreeverything I could think of to resolve but needed another eye on it. We're 40+ mins away from the nearest BMW garage so I found Mike's Auto which is within 10 minutes. They specialize in import repair according to their site so I brought it in for a diagnostic. I just needed to know what they thought caused it and could probably do the repair myself. I'd already done turbos, O2 sensors, ECU, throttle body, Vanos, etc. The guys were very accommodating but communication was poor, I had to call for any updates or to find out they needed me to authorize a repair. Three weeks and $1800 later I pick up the car and don't even make it a mile before all the misfires come right back. This, despite their assurances that it was test driven multiple times. Right back I go. A week later I'm now told a catalytic converter was plugged and causing faulty readings for air/fuel mix, creating misfires. It made sense, the tech even sent me a video showing his gauge reading. He was confident. Cats were about the only thing I hadn't changed. They estimated 8-9 hours book rate so I took it home and installed some brand new cats myself (3 hours real time.) Car made it several miles this time before the same error messages appeared. So, the diagnosis was still incorrect. I won't be bringing it back. The guys tried hard but it's clear they don't possess any specific import knowledge or experience that will help me out. I've wasted $1800 to get back where I was a month ago, but with a pair of shiny new cats now. They're probably fine doing standard work like suspension or oil leaks but anything more complex seems beyond them.

Excellent service. Fair prices and easy to get in and out. I have never had an easier time getting…read moretires.

Recently had my car towed to this shop after a previous positive experience. I had my car towed…read morethis weekend due to leaking fuel and it was discovered that my fuel tank had a puncture and required a replacement. Given that I had hit something the day prior, I wanted to work with my insurance due to the cost. My insurance estimator had an estimate $400 less than what the shop's estimate was. My options were to leave it with Lake Villa Tire & Service and pay the difference or have it towed elsewhere. I contacted the shop and spoke with Mike in the hope to ask some questions so I can make an informed decision to leave it there or have it towed elsewhere. Before letting me speak to ask my questions or inform him of the intent of my call, Mike went through the estimate (which I had a copy of already). He then ended the conversation with "put it this way, it ain't my car so I'm not paying for it" referencing to not eating the cost difference. I voiced my discontent with the conversation and tone in which he said "I'm not trying to beat you up over this." Not once did I ask him or the shop to eat the difference. I was hoping to ask questions on where the discrepancy was mainly so that I can decide if I would be willing to pay the difference myself to give business to a local shop. Rather than listening or allowing me to ask questions he wrongly assumed my intent was to get him to eat the $400 difference. Needless to say, I am having my car towed elsewhere & will never return here. Due to my experience, I cannot recommend this shop to anyone. I can totally understand that he has dealt with insurance companies often enough to be in positions like this before, where certain customers may expect the shop to eat the difference. My dissatisfaction is not based on the price difference between the shop and the insurance estimate, it is tone, the words he chose to use, and the wrongful assumption of the reason for my call. Honestly, for $400 I likely would have left it there vs. having it towed elsewhere and starting over. I need my car back.

I have been taking my 1973 Pontiac GTO and my 1958 Chevy Impala to Bruce at Franklin Automotive for…read moreabout 8 years now. I always have great dialogue with Bruce about maintenance, repairs, and enhancements I am planning and executing on my two classics. Right now, we are planning for a crate motor and 700R4 transmission for my Impala this coming winter. Bruce, along with Norm, do most of the classic car work at Franklin. Bruce is always realistic and fair with me about costs, timelines, and has vast experience with a broad array of classic cars from "The Big Three". Every time I go there, I see anywhere from 3-4 other classic cars on lifts or being worked on. And Bruce is not just stuck in the past with "old-think" about these classics. He's up on new-tech as well. He put a new Dakota Digital dash in my Impala and now we're discussing the benefits of EFI vs. carburetors, even though he might be the best carb guy around. Another thing I like about Bruce is that he owns two classic cars himself so he is a fellow enthusiast who shares with me the passion of the hobby I love so much. Finally, and this may not matter to some, but Bruce is deeply involved with the Lions Club and I respect the fact he volunteers in that capacity (I am not in that nor any such endeavor myself). There are a lot of wanna-bees out there who hack on old cars. Or high-end shops that charge an arm-and-a-leg. That's not here. Now go and get that dream car on Ebay Motors with confidence that: 1. It will have issues (that's just the hobby). 2. Bruce can handle them.

This place will rip you off! Two weeks ago I got my tires switched out with old tires. $120. Today…read moreI got new tires switched and they charged me $180! I asked about price difference, they said, " we never charged you only $120". I told him I had the receipt yet and he didn't want to hear it. Not to mention they have a young punk take your vehicle for a joy ride. Came back 15 minutes later. Just a warning consumers. I told the guy I was worried something was going to be stolen. My conscience is clear now.

We had both our vehicles detailed here. They came out looking great and even offered pickup/drop…read moreoff service. I will use this business moving forward for my car/truck details.

Fantastic work. My 2021 Silverado was full of tiny scratches from the brushes at the car wash…read moreplaces. So I had them put the triple coat sealer on it. The truck is black and I was amazed that there wasn't a single swirl mark to be found also had a dent in the hood they removed. Staff was over the top friendly and informative. As far as value I got exactly what I paid for and then some. Highly recommended

I recently had my 2016 Toyota 4Runner serviced at J's Auto Repair & Maintenance, and I couldn't be…read moremore pleased with the experience. While the shop might not be the fanciest place to wait, they do have chairs, complimentary water, and a TV to keep you entertained. What truly makes this place shine is the incredible service and honesty of J and his team. From the moment I arrived, Jonathan greeted me warmly and made me feel confident that my vehicle was in good hands. He and his team are not only knowledgeable but also friendly and hospitable. They worked on several major issues with my truck and took the time to explain every detail along the way. Here's a quick breakdown of what was done: He replaced the rear brakes, rotors, brake hoses, and calipers. I had initially requested a brake fluid flush and fill, and to have my rear brakes and rotors changed, but the rear brakes weren't purging fluid. J and his team quickly got to work troubleshooting, inspecting the brake hoses, and discovering that they were clogged and that the caliper was seized. He sourced the parts and fixed the issue, all while showing me everything step by step to ensure I understood the problem and knew he wasn't making it up or anything like that. (He literally showed it to me) He also flushed and filled the fluids in both the front/rear differentials/transfer case. The engine coolant was flushed and replaced, and he even changed the spark plugs, showing me the worn condition of the old ones. He checked all the hoses and clips to ensure nothing else needed to be replaced and changed the serpentine belt, which was long overdue. Jonathan also took extra time to address the growing rust issue underneath my truck, showing me how bad it was and explaining a plan of action we could take to treat it and prevent further corrosion in the future, should I opt to bring it back to him. (I'm definitely going to come back for this) I was especially impressed with how honest and upfront he was about every repair. He explained everything clearly, showed me the worn-out parts, and never once tried to upsell me or cut corners. His prices are incredibly fair, and the quality of work is top-notch. Overall, Jonathan and his team provided excellent service in a timely manner, and I really appreciated his dedication to getting my truck maintenance up to date and ensuring it's safe for the road. The fact that he accepts all forms of payment.... Debit Card/Credit Card/Cash/Zelle was just an added convenience. If you're looking for an honest, skilled, and friendly mechanic who goes above and beyond, I highly recommend Jonathan and his shop. They are a full service shop that does engines, transmissions, well pretty much everything. It's hard to find such integrity and expertise these days, but you'll definitely find it here!

I found J locally a couple years back and have taken multiple cars to his shop for many different…read morereasons. There wasn't a single one that him and his team couldn't tackle. You know that feeling when your cars about to take a poop or you fear the worst- I call him up right away or message and he'll get back to me as soon as he can to give me his professional opinion without seeing the car. The fact that there's someone I can lean to for answers in a hurry and not feel like I'm getting the short end, makes it worth it. Sure I've went to other places that were more convenient and reputable, but always end up leaving unsatisfied and poor I've also been to the shop stressed out about how much a fix could cost where he tells me honestly that I don't need to do it right now instead of fixing something that ain't broke. I've taken my laptop and worked in his waiting room, watched Netflix shows and even been educated on fixes. So don't regret going to the other guys when you can give his shop a try.