Great experience with Tiny Jewel Box from start to finish. I brought my Cartier Santos in for service and Charlie was incredibly helpful in store. Steven also kept me updated throughout the process and made everything easy and straightforward. Cartier ultimately completed the service at no charge, which was a great surprise. The communication and customer service throughout the entire process were excellent. I really appreciated how well I was taken care of and will definitely be back. Highly recommend Tiny Jewel Box, and a special thank you to Charlie and Steven! read more

I would like to recognize Mark for providing exceptional customer service while helping my wife get her Rolex serviced. From the moment we dropped it off Mark kept us informed with consistent updates throughout the entire process, giving us complete confidence that everything was being handled with care. His professionalism, communication, and attention to detail made what could have been a stressful experience completely seamless. It's rare to find someone so dedicated to ensuring customers feel valued every step of the way. This store has provided one of the best customer service experiences I've ever had. Between the knowledgeable staff and the genuine care they show their customers, I wouldn't hesitate to recommend this location to anyone. Thank you, Mark, for your impeccable service and for making this such a positive experience. read more

Customer Service was nice and helpful. Nothing Tiny here, a huge store with a large selection of jewelry and watches new and pre-owned. I was looking for a particular watch and they had a display model so I was finally able to see it in person and on, which confirmed it is the one for me. Now just to sit back and wait. If you know, you know. read more

Tiny Jewel Box - The one. Patiently waiting. - Jewelry Near Me - Washington, DC, District of Columbia

I bought my first luxury timepiece from Aldo, such a great vibe, very passionate about his work. Amazing Customer service! Go ask for Aldo read more

Tiny Jewel Box in downtown DC provides excellent customer service and turnaround time especially for Rolex service / repair related matters and ring repairs. I had a wedding ring and an engagement ring in need of repairs and they have provided me with detailed itemized quotes readily submittable to the insurance company. This was particularly helpful as I did not need to go back and forth just to get the form part sorted to have the items repaired. Unlike many of the other area stores that is considered authorized retailer for Rolex, Tiny Jewel Box actually has an onsite Rolex technician who can assist you on the spot. This is nice as the last time I took my watch elsewhere, they had to mail it off to the Houston factory and it took several months for it to return. Consequently, I was very pleasantly surprised when I went in to the store expecting to do the same mail out and wait for months ordeal. My watch was inspected on the spot with minimal wait time and it turned out I can just have my jubilee bracelet adjusted on the spot. This was helpful as I didn't want the crystal to keep banging against hard surfaces because it was too big around my wrist. It was really gracious of them that I did not need to make a separate appointment just so I can have the jewelry and watch service related matters addressed. There are many other retailers who has no appointments available for me to get items serviced or receive a mere quote for service. (Looking at you, Tiffany's and other jewelers) That part alone is huge, since it saves me so much time, and at no point did I feel unwelcome. Parking is available around the store on a street level and some paid / free. It's best to swing by during the weekdays to avoid road closures and otherwise. You can also use Amex, if you so wish. read more

I cannot thank the wonderful staff at Tiny Jewel Box enough for such a warm welcome that was educational without feeling suffocating. I didn't end up purchasing a high end luxury watch during this trip, however if I do purchase one in DC this is the place where I will go. Dani and Aldo were very knowledgeable about Rolex, Roberto with Patek Philippe and Casey with Tudor. Additionally, the staff was very kind in offering me a soda while I perused the collection. Thank you all for a wonderful experience! read more

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I had a wonderful experience with Liz at Tiny Jewel Box. She helped me try on lots of pieces, was knowledgeable and patient, and was a pleasure to talk with. I ultimately found a necklace I love for a milestone. When I needed some follow-up help after the purchase, Liz and TJB took great care of me, made it right, and were lovely throughout. I don't usually write reviews, but this was a reminder of why it's great to buy from a trusted independent jeweler who stands behind their pieces, instead of online. I'll be back to Liz for future purchases! read more

Great store, lots of options and the staff was extremely friendly and helpful. They have a huge selection including pre-owned.

In the last few days I've tried twice to buy a watch but they were either too busy or did not have enough staff. Maybe watches are just that popular right now. I was told it would be a 20-30 minute wait. I love their inventory and I bought an expensive watch there last year. But it might be better to go to Tysons for the watch I want (fortunately not a Grand Seiko which I would have to buy at TJB). I'm getting the sense they are doing me a favor to help me and I do not like that feeling. I've actually been a customer at TJB for decades. read more

Dani in Rolex is the absolute best. Positive energy, great communication, and absolute class every step of the way. She got me my first Rolex and it's a milestone I will never forget. Everyone there is sooo nice, and the atmosphere is so comfortable. So grateful! read more

Snobby and had to flag down someone to help me. I'd go elsewhere for a luxury experience.

Still on a waiting list for a wristwatch after two years. Very courteous staff who politely won't sell you a watch.

I worked with Alicia to design a ring. I have to admit, it's a little scary to do. I had read reviews from other local jewelry stores and there were people left spending $1000s of dollars on rings they didn't like. That's FAR from the experience I had here. Alicia did a great job making sure I felt comfortable and was direct and transparent throughout the process. My boyfriend and I had gone ring shopping passively a year prior and I found a ring that I loved and saw in their store. A round center stone with two rows of diamonds on the band and baguettes in the middle. When we went back to look at it again, I noticed the band/stones were smaller than what I remembered and saw in the picture I had taken. Beyond that, I really wanted the center stone to pop. You see this in three stone rings or a ring with half moon diamonds surrounding the stone. I was so taken by the band on the previous ring that I fell in love with, that I decided I wanted to design a combination. Alicia exceeded expectations with every detail she added to the ring. The baguettes, which I loved in the previous ring were accentuated and the half moons did just as I wanted. On top of that, she added this beautiful scroll design to the side along with what looks like a heart surrounding the diamond. I AM IN LOVE! The service has been impeccable too. The ring was spinning on my finger. There's a balance between allowing it to comfortably come off and prevent the spinning. Alicia's team added slopes in the center which did the trick. Highly recommend the team here. They are amazing. read more

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My husband and I have recently started exploring the world of luxury watches, and I accompanied him to this store with little knowledge about its history or the brands it carries. Neither of us looked the part, or acted like it. Yet Jorge defied my expectations of a typical luxury watch salesman--he was gracious and patient, even as I repeatedly demonstrated my lack of knowledge. A woman in the Rolex section was equally welcoming. Both of them left a lasting impression, and I fully intend to make a purchase from this store in the future, specifically with Jorge, who dedicated a significant amount of time to us despite our decision not to buy that day. The store itself also carried an elegant of variety of watches, all the way from the highest end to mid-range, as well as gorgeous luxury jewelry items. Thank you, and I look forward to returning. read more

My fiancé and I chose TJB for our wedding bands and engagement ring, working with Travis to choose an engagement ring and eternity band (for me) from their in-house Roslyn Collection and simple platinum wedding band with milgrain trim for my fiancé. We had about 3 or 4 visits with Travis to choose the engagement ring and pick the right carat size and exact diamond, then he ordered the diamond for us and we came in to look at it in-person before purchasing. We got engaged just 10 weeks before our microwedding (18 guests) so we needed a fast turnaround on production of the rings, and Travis and Jeri and the TJB team worked to make sure we had the engagement ring as quickly as possible and then the wedding bands on time. We have bought some other jewelry (diamond earrings, a Cartier watch) from TJB before, and after yet another wonderful experience, we will continue to make TJB our jewelry store of choice! So much better than buying from a big box store or off the internet -- you really get great advice and guidance and a personal experience. read more

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Consistently first-rate yet down-to-earth service over seven years as a customer. Travis patiently helped my wife and me (gradually...) settle on her dream floral-patterned engagement ring and wedding band. TJB mounted our own diamond for us. (Earlier, they sold me a lovely silver bracelet. I used that bracelet to propose during a vacation, so that we could choose the ideal rings that my wife would love.) This shop is also a certified Rolex Service Center, and their watch experts rejuvenated my '93 DateJust inside and out, so it sparkled and ran better than the day I got it. The maintenance was done on schedule, for at or below the estimated price. Finally, today the Tiny Jewel Box impressed me by cleaning a pair of my wife's earrings and an heirloom necklace free of charge -- they wouldn't even let me try to pay. Extremely low staff turnover -- a good sign that these experts like helping people find the right jewelry, and value relationships. A classy yet unpretentious family business -- not a chain beholden to shareholders. Just a couple of the reasons Michelle Obama is one of their customers! read more

I had the best experience here... what started off as just me stopping by the store to take a glance at a certain time piece - turned to a truly amazing relationship with Brian. I was inquiring about a certain Patek Philippe watch and Brian had mentioned they actually carried it in the store. When he had me try it on I immediately fell in love. Pictures certainly did not do this timepiece any justice.. he also answered all of the questions I had and still kept in contact after my first visit to the store. He dedicates his time and expertise to accommodate every customer he encounters and that is what I always look for when purchasing any item. I ended up purchasing the timepiece and I am totally in love! I get so many compliments on it and I have Brian to thank. It's a very sought after piece and I am so excited about it. I will only shop with Brian for any future sales! read more

Tiny Jewel Box - Patek Phillipe Nautilus 7118 Rosegold - Jewelry Near Me - Washington, DC, District of Columbia

I went here to get a family heirloom watch band extended. They were very helpful, friendly, and efficient. It also has just a beautiful interior that transports you to a more elegant and sophisticated decade. I would visit again for additional needs! read more

It's a pleasure to work with Brian from TJB, I finally have a opportunity to purchase my Rolex. Brian was patient, polite and gave great advice/direction. I live in Centreville and the store is a little far from where I live, but I enjoy coming in and having a chat with Brian and TBJ team, not just about watches, could be cars,...I'm looking forward to our continued friendship. read more

Tiny Jewel Box - My Submariner Date 41mm - Jewelry Near Me - Washington, DC, District of Columbia

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I was on vacation visiting Washington, DC with my wife. While I was walking on Connecticut Avenue, I decided to visit the boutique of Tiny Jewel box. At the boutique, I met with Brian Ehteshami who is a professional watch expert with a calm smooth demeanor. Brian's unique insight in the luxury watch industry resulted in a wonderful experience buying two luxury watches at Tiny Jewel Box store in Washington D.C. The service I received from Brian was impeccable with additional items shipped to my home in Florida arriving on time. I highly recommend the store and in particular Mr. Ehteshami as he delivered an exceptional and best customer service. read more

Tiny Jewel Box - Patek Philippe: 4897/300G-001 - Jewelry Near Me - Washington, DC, District of Columbia

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My husband and I stopped in the TJB a few times to look at their selections. I was very impressed with their offerings - some of the finest I have seen. We were assisted by at least three people, all who were very helpful and attentive. Brian took a lot of time to show us around and was very knowledgeable and a pleasure to work with. Pouria and other staff members were friendly and went above and beyond in assisting us. Highly recommended - I know for certain that we will be returning customers. read more

The store is stunning, and the owner is a very nice guy. Most of the staff is pleasant, but even after purchasing two Rolexes from there, I feel as if some of the staff have a superiority complex. Without mentioning names, I bought two watches from the same jeweler, and when I entered the store another time, he acted as if he had never met me. Since then, I've bought two more watches, but not from Tiny Jewel Box, because I felt unappreciated and undervalued as a client. read more

While, I am not a person who fits the bill of Tiny Jewel Box's "typical customer", I have been to this store a few times. Mostly to get batteries replaced for my timepieces. In all of my visits I have been happy with their customer service and quality of work. The timepiece strap change or new battery installation has also included a tune-up on the watch. My timepieces have come back looking cleaner, and "younger" :) The service is good here (if you are okay with a little sense of elitist attitude that comes with a place like this). They do have a good collection of timepieces and jewelry to look at and buy (if you can afford it). read more

A true treasure in DC! I've been a customer at TJB since 2014 when I brought my vintage Rolex to be serviced. As I was a hill staffer on a modest budget for some years, I always hoped I would return one day to buy a modern Rolex, and although it took some time, I returned to the TJB in 2021 to really start my collection. Instantly, Brian Ehteshami put me at ease and LISTENED to what I was saying, and helped guide me through the process of building a collection. My sherpa if you will. I'm not your typical millennial as I've idolized the style of vintage Hollywood, and prefer elegance, over anything flashy. Brian has never tried to upsell me and even steered me away from watches that don't fit into the collection (though they would look good on Instagram)I'm trying to build over time. Over the past year, I've purchased three watches from Brian, and I've been ecstatic with all of them. Even when I had a slight annoyance with a Tudor watch (slight blemish on the crystal), the team at the TJB went above and beyond and replaced it for me. What sets the TJB apart from the other stores you find in a mall is a level of service, refinement, and expertise that is hard to replicate. And they're PATIENT! At other stores, I've been rushed, ignored, and lied to. But at the TJB, it is anything but. From the moment I stepped inside, I not only started to build my collection of timepieces, but they've also built a relationship with me that I can trust. read more

A true jewel in DC -- My wife and I had a fantastic experience with Brian at the Tiny Jewel Box! A wonderful store, with all the excellent service you'd expect of a luxury jeweler without any pretentiousness. My wife was shopping for a watch, and Brian's exepertise, patience, and kindness was tremendously helpful. We visited on both a weekend and again on a weekday, and both times Brian was very friendly and patient. We had been to other stores in the area where we were either rushed or ignored, but that's not the case with Brian. Instead of pushing a watch on us, he was very helpful in guiding my wife to focus on what she really wanted, first and foremost. While taking time to discuss and show all sorts of watches, Brian was very personable and focused on helping -- we never felt the least bit rushed, and could have spent the day talking to Brian. My wife purchased a watch she loved, and ordered another one to really make a collection! Tiny Jewel Box is great place to shop for that special item or gift. The place is well decorated, relaxing, and you can quickly tell all the staff members know each other well and work together as a team. We will definitely be back! read more

Highly recommend working with Brian if you're in the market for a Rolex. He took his time to talk through the options and was honest about what he could (and could not) do. If you come in with similarly realistic expectations (e.g., you're not walking out the door with a Daytona), he's the guy to work with. In my case, I got the call several months before I'd expected. He's also just generally great to chat with and really knows his products and the broader market. I'll certainly be a repeat customer. read more

Having shopped with Tiny Jewel Box for several years, I can say that it is by far the best, most professional, and welcoming jeweler I have ever worked with. From watches to jewelry for my wife, family, friends, and myself we have enjoyed several years of marking special occasions with pieces from Tiny Jewel box. Roberto has been amazing to work with since the beginning. His professionalism, friendship, and creativity are unmatched and make every trip to Tiny Jewel Box a joyous occasion. I highly recommend finding time to visit and see all of the beautiful pieces! read more

I just picked up my third watch from TJB. It is a pleasure to work with Charlie, Jorge, and Brian. It is great to interact with people who are so professional, knowledgeable, and courteous. Thank you! I highly recommend TJB. read more

Moe is very helpful and patient with us watch collectors. My family has been shopping at the Tiny Jewel box for many decades. The Rosenheim family are Jems. Thank you and best wishes, Ben Metzger Sr. And family. read more

Great Work without a doubt. Pleasant place to go for a jewelry repair.Reasonable prices for fixing jewelry read more

Tiny Jewel Box - Jewelry Near Me - Washington, DC, District of Columbia

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I worked with Brian to try and find my first luxury watch. I came in with a general idea of a watch that I liked and a price range. Brian worked with me to not only find a watch, but to understand exactly why I was buying the piece and what I liked. He spent a lot of time with me to help me really understand exactly what I was looking for and what I liked in a watch. The entire time he was very patient, even allowing me to spend the time to do my own research in the store online to feel comfortable with my purchase. Brian is extremely knowledgeable and I felt comfortable the whole time. I would absolutely recommend this store to anyone who is looking for a great customer experience and Brian specifically for anything to do with a watch. read more

I am new to Rolex, and am trying to obtain my first Rolex watch, to celebrate my 10th year of being a nurse. My sales associate was Pouryia, who made my experience very pleasant and informative. Coming in, I had in my mind an idea of what I wanted. After speaking with Pouryia, I decided to look at other watches, and fell in love with a completely different watch. I am so excited to start my journey into the Rolex world. I plan on bringing my husband and son to the Tiny Jewel Box to look at watches soon! read more

I don't usually post reviews, but I had to do it here. I had one of the best experiences I've ever had buying a watch at Tiny Jewel Box. Marianna and Ahmed are amazing. Since the moment I walked in they were kind, courteous, knowledgeable and helpful. I was fortunate enough to be able to make a purchase here, and it was an excellent experience top to bottom. I will most definitely be back. read more

What a wonderful store. Beautiful Jewelry for every taste. Same with the watch collection. You can spend a modest sum or lots but every brand is worth owning. I went in for a new watch strap. The entire team, including my sales representative, Roberto, was friendly and engaging. It was only a watch strap but their selection was very good, reasonably priced, and the strap was promptly installed. Thanks! read more

Absolutely amazing and seamless experience here. My business was with the Rolex folks, specifically Devon. That guy deserves all the praise, from being extremely knowledgeable to facilitating in obtaining the watch of significant importance before my upcoming wedding and multiple milestones in my life. I cannot wait to come back, as it's always a good time chatting with the folks here. read more

Mandy so nice, she help me a lot, always response my questions! She is very professional about her job, always did the best for her clients!

This raving review is for our fantastic sales associate Brian E. He has been nothing but professional and polite to my partner and me since the first day we visited the store. We were looking for our first Rolex watches and knew nothing about them. Brian was so patient with all our questions and trust me we asked A LOT of questions! Since then, Brian has helped us become watch enthusiasts with the multiple time pieces we've bought from Tiny. He has also helped us find a stunning vintage engagement ring that I am absolutely in love with. Younger people if you want a place where you don't get ignored or made uncomfortable for "looking young" or dressing too casual, Tiny Jewel Box is the place to go! Ask for Brian E., he is the most knowledgeable be it watches, diamonds, or gemstones! read more

Tiny Jewel Box - My lovely engagement ring - Jewelry Near Me - Washington, DC, District of Columbia

I have been a customer of the Tiny Jewel Box for years, and they are a truly great store -- one that has everything you need for gifts to an amazing watch collection for some of the most desired boutiques. Over the years, they have help me find special occasion gifts well thought out in advance and last-minute special gifts when time has gotten in the way and I've needed something instantly (thanks Sholeh F!). They've also helped me find watches -- one for my wife several years ago and more recently pieces for me (thanks Pouriya S!). All the while they've been thoughtful, attentive, and helped direct me to the right choices--including being realistic on how long things may take to obtain. As for the store itself, it's beautiful and in a great centrally located DC location, which has expanded over the years (as other stores have contracted). One of the best things about the store is that they have a broad range of gifts. You need the super important and expensive anniversary/birthday present, they have it. You want something a bit more modest for some other occasion--they'll help you just as much. Even when I hadn't visited them for several years, they still were just as helpful as the last time. During the pandemic, they have been supportive with video sales and they've followed strong safety protocols for in person visits. I've always felt comfortable going to the store, even more so now as things have begun to open up. This is the only store I visit for special occasion jewelry gifts in DC. read more

Had a great experience with Brian buying my Tudor! All the staff were fantastic and helpful. They have a great selection of watches and from all the top brands. Highly recommend to friends and family. read more

A new client for LIFE. Had the pleasure meeting Brian and working with him was exceptional! Words cannot express how service oriented, knowledgeable, and caring Brian was throughout my experience with TJB. If you live in the DC area, there is only one place to go - here! read more