Best price for child care in the area! Professional staff, clean, and provides an inviting…read moreenvironment for kids that my own truly enjoyed. Very positive environment for kids to learn and also stay fit and active. They also have a very big outreach to the community. top notch!

the staff did an absolute amazing job with my daughter Maya post Covid. they made her comfortable…read moreand creat such an amazing environment for her to grow and. flourish into. I would recommended the teachers who go above and beyond for the kids to help with their development and growth 10 stars is needed for the staff and the job they do.

I have two nieces that go their, they are non stop talking about what they have learned and the…read moreactivities they participate in. Not to mention the patience the teachers have since one of my nieces is autistic, they work with her well and know how to guide her. She always boast about being the helper. It's great to know that they are cared for and now excelling in school. We also love the fall events and summer activities. Sunshine keep Shining and continue to strive to be the best.

Do not go to the location in Helotes. The Director walks around distracting teachers and ignores…read morechildren crying. I only went there because I knew the owner from 10 years ago and she was great with my daughter. Half the staff great and half terrible. The director and her side kick refused to let me speak to the Director. The owner told me if I had any issues after the director took 3 weeks for a tour let her know. Well more issue. I never had any 10 years ago.

I rebuke my last review!!…read more I do not recommend sending any two year old here, for a Christian School the behavior of the kids biting have no consequences and never take action. They continue to let the children bite innocent children that have no say because they are too young to express the hurt. But as long as they get their weekly pay that's all that matters to this childcare facility! Greed is not running a good business when children are being bit ... 4 bites in 5 days ... that's what has been happening to my grandson... since being here he's been bitten 18+ times!!! What would you do when as a single mom that has to keep her child in daycare???

We enrolled our daughter here for 2 months and are so sad that we have to leave. The price is…read morereasonable and the staff are all so welcoming. Her teachers have been great and always provide updates on how her day went. You do need an app to unlock the front and back door which gave us a great sense of security and there are observation windows outside the infant classrooms and classroom cams in the lobby in case you want to check on you kiddo without any disruption. There is also an app where we were provided updates, when our daughter was fed, changed and any learning activities for that day/week (along with pictures)!! I can't say enough great things about Pillars on Reed road and I wish we didnt have to leave but so happy that we were able to enroll our little for the short remaining time we have left here.

10 star! Love the owner and workers.safe and loving environment. Best on the east side !!read more

Rude staff and overall grungy environment. Staff are yelling at the children and feeding them…read moremediocre meals.

My 3-year-old attended this daycare for almost 3 months and in this time his behavior took a turn…read morefor the worst. First, we were excited about the engagement we had hoped my son would have, he came home with worksheets to practice writing and tracing, we loved that but unfortunately the screen time allowed in this facility is excessive and was creating issues with his sleep habits and ultimately his behavior at home was becoming challenging we believe to be due to the excessive screen time. During the tour we were told the screen in the room was for educational videos and for music to be played for the children to dance to and sing along with. The daily report provided that my son was watching Jack Hartman for teaching American sign language, but the exposure to screen time far exceeded this. My son was coming home stating he had watched cartoons like Cocomelon, chu chu tv, etc. During Halloween my son started to fear jack o lanterns from something they showed the kids, he was even shown the Michael Jackson thriller video which the teacher claims was an "accident" ... after talking to the teacher to figure out what had happened, it became clear that they are just letting YouTube play the next videos without supervising what is being shown. We met with the Asst Director Ms Ashley and the Owner, Dr. Koshi (spelling?) and unfortunately our concerns fell on deaf ears. I wanted to know what the process was for picking these videos that are not educational and why parents aren't being told what their kids are watching and why their daily report is providing false information on what my child is being exposed to. We even reported that on several occasions when picking up our son as the teachers were bringing the kids in from outside that the teachers were asking the kids what they wanted to watch, and kids were asking for spiderman and frozen etc. On several occasions the screen was moved to a corner so that the parents couldn't see what was being shown. During thanksgiving they showed the movie the Wild robot without letting parents know this was going to be shown, the film is rated PG. They also showed them how the Grinch stole Christmas the Jim Carrey film which is also PG. I was never consulted or made aware about what my son would be watching or had watched. The use of the screens and the way the administration handled our concerns is very shady, for the price you pay for childcare and with their claims to be an educational facility to prepare children for school I do not trust that they are a good option for families that care about the quality of care and learning.

We have pulled our son out of this daycare because of a safety issue concerning management. To…read morepreface, the teachers were wonderful. Mrs Nino and Mrs Sam, y'all are incredible. But the management was negligent to the point that we no longer felt comfortable leaving our son there for even one more day. We have pulled our son from this program after learning that our son (13 months old) was fed popcorn as a snack. POPCORN! (For those unaware, just google top choking hazards for toddlers) And when I asked the manager, who sets the menus and buys the food, he told me he was not even aware this was a choking hazard. He was so incredibly dismissive and rude about this legitimate safety concern.

Horrible Office Staff, my daughter was doing half days (3 days a week) She never had a permanent…read moreteacher since they can't keep staff, never got a "cubby" and they also switched her classrooms due to overcrowding. Jeanette the "director" is hardly ever in her office or there in general. I withdrew her due to them never communicating I was behind a week of payment because she did not attend after she got sick after having her there 1 week. This was my first time putting my child in any type of child care since she had been born and this was a terrible experience. I thought that because I paid out of pocket that I can trust that these people actually cared about the well being of children and not just money but this is far from the truth. The office staff is always lounging eating by the front while the teachers seem to be busting their butts in the classroom. The director never even called me to explain or even apologize on the lack of communication based on THEIR part. They make you do a $300 enrollment/app/ and supplies when you first enroll. Again my daughter never even got a cubby and they were unprepared for her the first day we took her. Don't give this place your money invest it somewhere they actually care. Do not let the splash pad fool you.

I cannot say enough great things about this place. Not only are the staff and teachers fantastic,…read morebut you can tell that they really care about your child. My son has blossomed into such a sweet and smart child and we owe a lot of his growth to the amazing people at Pinnacle.

You know you have an excellent day care when, after a year and a half, you tell the daycare your…read morechild is leaving and the staff cries. From the first day my son arrived I have had the most wonderful experience. The staff is supportive, they give advice when you need (and none if you don't). They truly care (I will run into daycare staff when I'm out and about and they will run up and my son will run to them right back). They are also reasonably priced and by far the most bang for your buck. My son comes home with far more knowledge than I would ever think to teach him (simple things like how I put on his own jacket, how to speak some sign language, etc). He has incredible friends who he hugs goodbye to at the end of the day. Socially, academically, and psychologically this was by far the best choice we could have made for our child. Update: I just read the bad review on here. Because I went there for quite a while I can safely say there's no way that review is real or it was written by a new momma with no experience being a momma. They give you a list of things to bring on your first day (I still have it in my junk drawer) and crib sheet is on there. In fact, you get it with an entire welcome packet. The nursery is ALWAYS dark during nap time. That's because-wait for it-it's nap time! The floors are super clean and they don't even allow shoes in the rooms-they're strict about it, trust me- I forgot once and I was quickly reminded :). Are the babies supposed to have bottles in their cribs? Then their cribs would be dirty and they'd get ear infections and you'd probably complain about that. There is absolutely nothing more fun to me than when my babies are dirty. It's because- again, wait for it- they're babies! If they're dirty then they are playing, and eating, and having fun, and most importantly learning. Shouldn't you be caring about that? Again, it's still my favorite place ever and I miss it all the time.

The Pillars is a great choice if you are looking for a faith-based education for your child. They…read moredo daily prayers and praise/worship and have Chapel every week. They also do a great job with academics and use good curriculum and have tons of hands-on activities for the kids. They also do a lot of events where parents can get involved with the school - which is great.

This is a really great daycare. They are trustworthy and really care about the kids. The rooms are…read moreclean with good age appropriate toys/furniture , the outdoor play area looks super fun. My daughter is happy to go here and seems like she's learning a lot. They often do crafts and pictures with the children that the kids bring home. I love seeing my 2 year old's finger paintings and hand prints that she brings home. They also have an app where you can watch the camera and see your child in real time as well as keep up with meals, naps, etc. most importantly I feel confident that my daughter will be safe and well cared by her teachers here.

They go through the motions but don't actually pay attention to your child. They have the app to…read morelog when you child is doing what. These entries are not accurate. My daughter came home 2 days in a row with a poopy diaper. They were only changing her every 3 hours no matter what. Director has an excuse for everything. When I called to voice a complaint with their main office I got a voicemail never a call back. I thought since they had cameras the teachers would be on their best behavior.. nope