A 15 year repeat customer, had to finally come pick up my vehicle after being pushed back 3 days for a wheel alignment. I was told the bill would be almost 2700 dollars for both upper ball joints, left inner tie rod, idler, and pitman arms. I decided to do the job myself in one day with 400 dollars of moog chassis parts. I brought the vehicle back to get alignment and they drug me around for 3 three days saying they were busy with big jobs. I went and got my vehicle. Save yourself a headache and do business elsewhere. read more

Extremely frustrated with my experience here. I was the first one in the door today at 7:30AM with an appointment I made online through their website for a VA state inspection. I was told when I walked in that their appointment system is not for state inspections and that there were 4 cars in front of mine that had been left overnight. I was told that it could be completed and that I would be getting a call in the afternoon. The afternoon came and went. I called around 3:30 to check the status and was told that one car was ahead of mine. Knowing they closed at 7, I went in at 6:30PM thinking surely it would be done. My car was in the garage in a bay. I was told that the inspection was started but not finished as parts for another vehicle came in. When I explained that I had to have the car back for the next day, they brought the car around and told me that if I could leave it, there was still ONE CAR AHEAD OF MINE. Even though they were part way through my own inspection. Save your time and don't waste it here. Not coming back. read more

do not go here. went in for an alignment, aside from taking 3 days to finish my truck they stripped a bolt, didn't do it right and now I have uneven tread wear. For the grand total of 130 dollars you to can have a big headache from this shop. read more

Brought two vehicles in for State Inspections and was told to leave them they would be done the next morning. Well 2 days later and they still had not done the inspections, so I stopped there on my way home from work to find out what was going on, and was told by Mike the manager, that we should never have been told that the cars would be ready the next day, due to the fact that "THEY ONLY HAVE ONE PERSON WORKING BOTH REPAIRS AND INSPECTIONS" He showed me a pile of inspection work orders that were stacking up. I asked for the corporate phone number and his comment was I'll give it to you, and maybe if you call and complain we can get more people working here. If you only have one tech working you should not be taking cars in for inspections. read more

Never do business with this place. Second car they messed up. Took car in Friday for tires, oil change and inspection. Had an appointment called me ten minutes till closing with an excuse won't be done till tomorrow. Saturday pick it up, didn't do the inspection and can't do it till next week. I leave to go out of town for the day. Get to 64 and tire sensor goes off. Monday diving back oil light comes on, I stop at another location on the way back. Three tires over filled by more than 10psi over and one 10psi under. They reseat the system oil light goes out tire sensor goes out. Almost home light comes back on. Next morning I have oil all over my drive way. Car is towed up to the store, they have it all day, I pick it up just before closing. Said it was a bad washer, but said they would redo oil change on them. When I asked to refund the original oil change he said he would have to talk to corporate. Steve Hoffus and Michael Collin's the managers acted like they did me a favor, no apologies nothing. read more

Tire Choice Auto Service Centers - All oil in one night - Tires Near Me - Chesapeake, Virginia

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I have came to this location multiple times with subpar service. I decided to bring my car here a couple days ago to have new tires put on and decided to swing back by and grab the key and take my car somewhere else because waiting almost 48 hours for service is ridiculous. It's obvious that this establishment is understaffed and they do nothing to hire more people to make it more efficient. There is also no sense of urgency to help customers. This was the last time I will ever attempt to give my business to tire choice. read more

Save your time and money. Had a flat tire and went into this business to get a price. They quoted me $40! That price is ridiculous. You have to ask yourself that if that's the price of a flat repair what must the overpriced cost of other repairs be? Called around and spoke to Discount Tires and they quoted me a total price of $0. I honestly was quite surprised but will be taking my flat there tomorrow. Review on Discount Tires to come. read more

Out-the-door pricing on tires. Friendly front desk folks. If you just want tires or a state inspection, I say give 'em a try. If you're wanting more substantial work done, I would recommend looking elsewhere. They fixed a window motor once and didn't re-install some of the fasteners which made my door rattle. That said, this TQ location has been through a couple of management changes since then, so maybe the non-tire-related repair quality is on a more positive glide slope these days. Also...not a fan of their "baked in" profits, which includes a "shop fee" for rags, etc. Note: They usually have a $5 off state inspection and other $$ off coupons on their website, so ensure you check it out before you come in for tires or repair. read more

Tire Choice Auto Service Centers - Tire selection. - Tires Near Me - Chesapeake, Virginia

I can't speak more highly of this treadquarters. I bought an essentially new 4Runner with 10k miles on it a week ago. The dealership really screwed me and broke the taps off the oil filter cap, causing all of my oil to leak out. To make matters worse, the dealership then used RTV to glue the shit back together instead of making it right and fixing it. I called treadquarters, who advised me to bring it up there. They got me in immediately, fIund the problem, and took the time to physically show me what had been done. I cant thank the staff enough for their knowledge, attentiveness, and timely diagnostics. I will be a lifelong customer and will recommend this treadquarters location to anyone!! read more

Tire Choice Auto Service Centers - Treadquarters quickly found this Issue and helped me get these photos. This was the dealerships way of fixing my oil filter housing.. - Tires Near Me - Chesapeake, Virginia

This is such a wonderful place to feel confident and know that you're getting the best service i've been there for a new tire a new wheel so many different things and every time I am treated so well I have never been disappointed read more

Be careful here. If you have the NextDoor app check comments there regarding this business before taking your car here. When I brought my car here with a rattle I left 7 days later with an $800 bill and a car with the same rattle. When I told my neighbors about my experience they all said "Oh, that's the rip off place". STAY AWAY! read more

The sales Person Mrs Harley was so much a people person. so helpful and new what she was doing. Great customer service!!! Great prices. I appreciate the way she handled the customer walking in there as well on the phone with the up most respect. She will get my business and I will tell people this is the only place they need to go for automotive service. Thank you Ricky Redford read more

This establishment is one of the most unprofessional auto shops I've found in Chesapeake thus far... They fail to update customers on their cars & when I called the next day to make sure my car was getting fixed he told me why but never tried to call or communicate these reasons prior, they simply were just holding my car for no reason at this point. They also fail your car for inspection over the smallest things (not for safety or protocol) for more money. Afterwards, I took my car to a different body shop & they charged me less than half of what tire choice charges. Also come to find out Tire choice was adding in maintenance prices that were unnecessary in order to better my vehicle & for it to pass inspection. I do not recommend going to tire choice when there are so many other hardworking body shops around. SAVE YOUR MONEY!! read more

I received very good service here for my flat tire! I was an hour away from leaving for work when I realized hat my tire was 100% flat and they were accommodating with my situation and allowed my neighbor to kindly drop it off for me and set up my appointment! I went there a few hours after it was ready to picked up and was told that they just started a new car and that they would begin my tire application in 45 minutes to an hour if I wanted to come back. I like that they told me straight up and gave me the option to return when they were ready. The whole service once I returned only took about 20 minutes and was a great deal of $25 for a patch and replacement! Will def come back if I ever have any future tire needs. read more

Shop is unable to handle a simple state inspection without screwing it up. Front counter personnel do not follow simple directions nor pass things on to their mechanics. Place is very old and dirty! read more

Wildly unprofessional and incompetent. They neglected to plug my tire after I informed them twice while giving them a wheel for a valve stem repair. It should be quite evident that there is a nail in a tire that needs to be pulled out and plugged. The "manager" Harley had the audacity to say that I never told her that when it clearly even said it in her notes on my previous receipt. The wrong size tires were also put on my car. Do yourself a favor and go elsewhere. read more

Harley was most helpful in assisting us with inflating our pool raft. She was very kind!

Went to price some tires for my Jeep and couldn't. make up my mind between 2-3 options. Set a day and when came time to drop off, had changed my mind again. Harley was fantastic! Very patient, friendly, and helpful going over all the options I could choose from. And after changing my mind the last time, got the other tires in and took care of it no questions asked. She was great! read more

I had to have two tires replaced. I decided to get the state inspection done early to save a trip back in a few weeks. When this place was tread quarters they always treated me fairly. I was not able to pick up the car so my wife want to help me. They gave her a laundry list of "issues" that caused the car to fail inspection. I have worked on care my entire life and I knew they were trying to take advantage of her. Just to be sure and take my opinion out of it I took it to a trusted mechanic that laughed and confirmed my thoughts. He said there was absolutely nothing wrong with the shocks and they were just looking to make some money. I checked the reviews on Google and it looks like others are having the exact same issues with these guys. I would avoid this place like the plague and go to any other place. Heck...toy could go to another dishonest person and I wouldn't get any worse than these guys. read more

This Tread Quarters has always treated us well. They've serviced our older car and our new vehicle on occasion as well. Harley, at the front desk, is helpful, patient, and always willing to offer suggestions on ways to save money like mentioning coupons/deals/etc. Her kind nature does a long way when you are faced with expensive repairs! The quality of work has been exemplary and we've never had issues with the services provided. So grateful to have this reputable and trustworthy service center close to our house! read more

The staff are very friendly and helpful! I rely on this Tread Quarters for many things, the latest being a flat tire last Sunday. My husband was away, so I had to deal with it myself, which I hate! Lol!!! Anyway, I called and the nice gentleman said we can fix it right away! I pumped enough air in the tire to get me there and within a half an hour I was on my way home again with a nicely patched tire! Thanks Again Centerville Turnpike Tread Quarters!! read more

Got here as soon as they opened. And put my car right on the lift. They let my dog wait in the lobby with me. Very friendly staff!

I was headed to the beach and was a few hours from home when I had to stop at Tread Quarters. I had an awful noise coming from my car a day after having my tires rotated. Phil the manager was able to greet me, explain that it could have been a number of issues and they would take a look at the vehicle. Within an hour we were back on the road after finding out the Jiffy Lube I went to the day before didn't tighten my lug nuts back on tight. Phil and the team were very professional and helpful. Their hours were very accommodating (open Saturday and Sunday) and they even recommended a place across the street to get a drink while we waited. Thank you Phil! read more

Jennifer and David at the front desk are fantastic. They are not there simply for the extra money and their mechanics will pout out what is necessary and what they recommend in the future with regards to repairs. After taking my wife's vehicle to two other shops on to be told that the sound and vibrations of the front axle were coming from the Cvt transmission and that it was time for a new transmission or new vehicle, Mac, one of the mechanics, correctly diagnosed the sound as a wheel bearing. He also pointed out that some of the suspension parts were leaking grease and while they were not out of specs they would have to be addressed in the future. All in all, parts repaired and an alignment, gems total $520. Fair less than the cost of a new transmission or a new vehicle. As a husband that deploys, I will be completely comfortable sending my wife there in the future and have no concerns with them boosting their bottom line with her lack of familiarity with vehicle repa read more

I got an oil change here as well as a tire rotation. I did not have a tire cap on my front left tire. After I picked up my car, the same tire did not have the cap on. They 100% did not rotate my tires yet they STILL charged me. This place is a ripoff. read more

I have been fixing my friends vehicles for inspection and this shop told one of them that he needed new control arm bushings and ball joints. They wanted to replace the whole control arm instead of just the bushings, for more money presumably. I replaced them myself and when he took his vehicle back for the re-inspection, they still tried to fail it for the same thing! He eventually convinced them that they were brand new and they passed it. That is just terrible and makes me think they didn't even look at the vehicle. Go somewhere else with mechanics that are honest. read more

This place is so extremely horrendous, it is unsanitary, old, smelly, and completely incapable of doing what they advertise, I took it there for a simple inspection after a minor accident, we just wanted to make sure it was safe, I worked my ass off to get it together and they are in the 4th time inspecting it (3 goddamn weeks ( with no way to go2 work )) cause it failed out of the most retarted things, and then they said there was no fixing it- that I needed to give it to a dealer ( which cost $$$$$ ), I fixed it with a fucking screwdriver, then after no way of screwing me in that, they moved to another part to try to fuck me over with, stuff that is completely safe, but intervenes with the stick up their fat ass, I'm begging you - please please please take it somewhere else, they will fuck u over read more

I had never used them before but a friend had told me they were the best so I brought my sons Jeep in to be inspected and they were right.From walking in to leaving was just how everyone should feel when spending their hard earned money....(treated with respect and got what you paid for) ! This is the place.I also got an oil change because the price was unbeatable.The people are sweet,kind,and explain everything to you.Talking with another customer while there he told me once he found them he would never bring his cars to any other place.If you want honest professional work with unbeatable prices you must come here!! Sharon S. read more

Wish I could put zero stars! I took my van there for an inspection. They said I needed front pads (ok no problem there) then they said that I needed some work done on the parking brakes (again ok no problem) Then they said that I needed the brake dust covers replaced because it affected the parking brake. Hmmmm this raised a red flag. They said they where rusted and that the parking brake shoe rested against the dust shield aka backing plate. Huge red flag! Then I asked how much it would cost. I can't remember the exact amount after they said it was over $1100 to do this work. I had them put a rejection sticker on it. I ordered the parts from advance and replaced all the brakes including the parking brake shoes and I replaced the backing plate aka rear dust shields. All parts totaled $140 and took me about 4 hours total with nothing more that a floor jack an basic tools. That would be a total of $250 an hour if I would have paid them and I am sure it wouldn't have taken them 4 hours to do it. After I completed the work myself I took it back for them to put a valid inspection sticker on my van and (wait for it this is the best part) THEY LEFT MY WHEEL LUGS LOOSE AND MY TIRE ALMOST CAME OFF THE VAN WHILE I WAS DRIVING HOME FROM WORK!!!!! These people are either incompetent or Complete crooks. Please never trust these people with your vehicle! Someone else might not be so lucky. I made it home and figured out that it was my lug nuts that where loose but the next person might not. This is the first bad review I have ever written but I feel I must inform other on what happened to me. read more

They tried to take advantage of my wife. She had a nail in tire and they insisted she buy 4 new tires or they would slap a rejection sticker on her volvo. They did just that even though all tires had plenty of tread. We will never go back or recommend them. read more