I called a few days ago because I had purchased a Groupon. I'm assuming it was the owner I talked…read moreto, he was extremely friendly and told me I could come in the morning on Thursday, no appt was necessary. So I went this morning and he was on his way out to an appt. He ran outside and asked if I could come back in an hour as he needed to get to this appt. I said sure and left. He was very apologetic but I get it, life happens and we all have things that pop up. I went back around 12:45 and waited a bit as there was another customer in the bay ahead of me. As soon as the other car was complete I was waived into the bay. I showed him the Groupon and I accidentally purchased the incorrect Groupon for my vehicle (I have a Jetta) oops so he told me he would honor that one and had me pull up Groupon to see what the cost would be if I had purchased the correct one. He just charged me the difference for the one I had purchased and the cost of the one I should've purchased. I know for next time. It's a small business with two bays. I think it's just him and one other employee. He's very nice and I like to support small family businesses. I was in and out pretty quick too. He told me my tires pressure was really low. Explains why my sensor came on. Yes I'm one of those women! Anyway I recommend J's oil change.

Great shop run by a stand up guy who will stay open late to help you out. Price location and…read moreservice all very satisfactory

Jacob and his team were very professional and quick at solving my engine coolant problem created by…read moredifferent Take 5 franchise. I will definitely return to this location for further service.

What could improve? Everything…read more Horrible. First of all, I was supposed to be waiting for 10 minutes...45 minutes later!! I get helped, and they wouldn't give me the oil I wanted. They insisted that I get a certain kind of oil for my car. They refused to give me the one I requested. (The kind I wanted is the one listed for my car and I've been using it for years). The oil they were 'making' me get was $170. ONE HUNDRED AND SEVENTY DOLLARS. For a simple oil change. The employees were beyond rude. They actually insulted me when I left. When I said no thank you and left, there was a random guy with a faux mullet who yelled out, "have fun blowin up your engine" wow. Wow. Absolutely avoid this place unless you like being over-charged to be insulted. Ridiculous.

Had appt for oil change / tire rotation this morning at 8. Was told it would take an hour…read more Checked on status at 11 and was told it hadn't been touched but they'd be starting it soon. No notice or anything regarding why it wasn't completed on time. Sorry Conrad's, if you can't keep your word or communicate effectively, I've got no confidence in the quality of your work. Will need to find a more reputable facility.

I bought tires at this Conrad's several months ago. One tire was losing pressure more than the…read moreothers during a recent cold spell. I went back to Conrad's, then Lonny and crew quickly checked my tire and valve stem as ok. They re-sealed the tire, and it is now maintaining pressure like the other three tires. Conrad's did this service quickly and at no charge. Lonny was patient and took the time to explain all that was done. Several months after my tires purchase, I am very happy.

Worst auto repair service in a long time. Too many excuses lies to explain many delays and lack of…read morerepair! Felt like I was talking to a shady used car salesman, deceptive and could believe anything. It was a three month ordeal. Horrible.

Outstanding and timely service. Friendly. Very clean and comfy waiting area…read more Thanks!

I just had aNother successful visit to take five oil change on Broadview Road in Parma. You are in…read moreand out fairly quickly and the staff there are always very polite, highly trained, and extremely knowledgeable. This is probably my fourth visit overall in the past year and it has me thinking what a great business model. Staff member Donte, after I asked, was more than willing to go into detail about his training and experiences as a employee for take five.

the name is deceiving. should be take 55 minutes give or take based on my experience.read more

Yet again MEINEKE in Parma with Lenny and Joe at the helm restore our aging 2012 Mazda with lots of…read moremilage to keep running. Somehow with a lot full of cars already they serviced our car immediately that had a broken shock and oil sensor which made the RTA our only option. Our service was fast, affordable and this garage also offers a MEINEKE credit card for those repairs that come out of the blue. We are fortunate to have a garage where quality repair, accessibility and excellent customer care are the norm. Bravo!

Great customer service with respect for myself and my car!!! Did needed work and a complete visual…read moreand written report of repairs done and any possible future issues. my opinion, 5 STARS.....

I dread. DREAD! going to the oil change... and will dread NO MORE thanks to Valvoline! I'm a young,…read morefeminine person who doesn't know annnnyyything about cars, PLUS my car is very girly, I am always worried I'm going to get taken advantage of (and I HAVE lol). Daniel and Dakota were nothing but professional, efficient and kind! I have never felt talked to at my level at an oil change at their ~ competitor ~ like I have at this one. I will seriously never go another place!! And that first visit mail coupon was life changing. Thank you, Daniel and Dakota!!!!!

My son went in to get the oil changed on my spare car that I don't drive a ton anymore. I wanted…read moreto get the 49.99 oil change. They had already drained the oil and then told him that due to the high mileage they had to use synthetic oil. Now I know it's not a requirement or a law that I must do anything but my son could not get them to listen. Then he asked about a military discount since he was getting the oil changed for his Dad who is retired military. She called him a liar and said she has worked their for over a year and she knows he can't be. In the end my son was called a liar, was charged over 100 bucks and left feeling taken advantage of and humiliated. My husband is retired military and if she wanted proof he could have shown her proof . My husband texted a copy of is military id but my son was so upset he just paid and left. I called corporate but basically got told a district manager would need to call back. I tried calling the store directly but it rings right back to corporate and I had already waited over a hour there!! Don't waste time here all you get is bait and switched!!