They treated us amazingly. the service they gave us was beyond friendly and top notch. I couldn't recommend them more after our personal experience with them today. thank you Tire Choice! read more

I had a 12:30 appointment and my car was not looked at until 1:30. I was there until after 3:30. I gave them a 2nd change by working on my other car, same day. What I was charged for changing front disk brake was as they say Highway robbery. I left TCASC with the same issue I came in with and I was told that the rotors was the issue, the rotors was not the issue. I will not be returning to any Tire Choice Auto Service Centers. read more

Prompt and friendly service. I had 2 appointments and very satisfied and definetlty go back again.

We'll, I'm at Pep Boys because Tire Choice took my phone number and said they'd call me right back... that was over an hour ago. Funny thing is. Yesterday I tried to do business with this company kn Orlando. I made an appointment they didn't have the tires. They called another local store but they didn't have my tires either. 225 65 16. I guess they don't call back if they don't have the tires. read more

I called at 12:33 PM to make an appointment for an oil change. I was given an appointment time of 2 PM that same day. I arrived at 1:56 PM. At 2:16 I was seen at the counter, and told there were 2 vehicles ahead of me. At 3:20pm I was told my car would be taken in around 4pm. The problem is CORPORATE. I've been in this shop before, and Kameron and his workers are polite, knowledgeable, and really care about their customers. However, when one calls to make an appointment, the call is answered by a call center who has no clue what's going on in each repair shop. They just see a time slot open and stick you in that timeslot. If I'd been able to contact the store directly, I would have been told that they were backed up and been given an appropriate appointment time. I would not have sat around and wasted my afternoon. Again, I have no complaints with the staff in this facility. My problem is with corporate. From my call log to corporate: 3:22 8 minutes 3:30 3 minutes 3:34 1 minute 3:35 35 minutes 4:10 9 minutes 4:21 12 minutes These are all hold times and short conversations. Two of those short conversations resulted in me being sent to voicemail in which I left my name and phone number. Neither of my voicemail messages resulted in returned phone calls. One of these calls led to me being disconnected by the person who answered after saying they were transferring my call. You have a store with employees who do a good job, but you are not setting them up for success. You are making them look bad to the public. Shame on you! The workers in the shop have no control over the bad publicity they are getting from your inept handling of scheduling appointments. How many times does this happen? Not everybody speaks up, and they just decide to never go back. I will go back, because I like these workers and the work that they do. However, in the future, I will actually take the extra step of driving there to make my appointment in person, because I will not subject myself to having my time be abused by people sitting behind a remote desk, who have no clue what's going on in the shop. DO BETTER!! read more

This is a review of the Groupon coupon process. I bought a Groupon for $53.45 for an oil change. When oil change was done, they charged me an additional $24.25 for " supplies and sales tax". This amount adds %50 to the cost of the oil change- making it an oil change for $79. If I had known this, I would not have bought the groupon. I can be charged this amount much closer to my home, if I want to spend $79 for an oil change. They never tell you how much this "extra fee" is, and its in mouse print. The groupon says "non refundable". We should know how much we really have to spend before buying. UNHAPPY read more

I took my Chevrolet Silverado to the Summerfield Tire Choice about a month ago for preventative maintenance transmission service , they replaced my fluid and filter in a timely manner , once completed their Technician Shawn came out to let me know that my transmission was in great shape and assured me that I would have trouble free miles , after such great service , today I took my Genesis G80 in for a oil and filter service , they also did it in a timely manner and rotated my tires , I will be back in the future , thanks Cameron . read more

Would not recommend at all. Very unprofessional. And expensive for poor service. I visited because of an issue with my truck they made me wait an hour just for them to tell me that something was wrong with my truck and they couldn't service it, so, I asked politely for them to show me what was wrong and the mechanic was rude and did not help me and told me to figure it out myself I was obviously confused and said I didn't know what I was looking for since I'm not an expert and I was ignored by the mechanic. so I asked the manager and he did not help either, when he looked at the truck he didn't call the mechanics to show me instead he began to blame the person who worked on the truck previously saying "whoever worked on your truck didn't do their job correctly" and then he said "it isn't our problem that is your problem" and I was then told to "look it up on YouTube that might help you" and then said "it isn't our problem" I left shortly after and took it to a Mavis Auto and Brake and they told me there was no issue with the vehicle and that it was able to be serviced with no issue. It was fixed for a way lower price and with better quality. I will not be going back to Tire Choice. Would recommend a different auto shop. read more

Professional, polite, knowledgable and expeditious! I've used their tire service twice and I am happy with service and pricing. Susan C.

Yesterday took my husband to his doctor appointment. Had a low tire because of a screw in it. So we stopped at tire choice to get it plugged. Sat there for an hour and a half for them to tell me they can't plug it because my tire was to old and had dry rot BS. My truck is always in the garage They just want me to buy new tires. They knew I pissed. And we weren't stupid enough to fall for that crap. Told them I just had my tires rotated at my dealership last week. He stopped talking and said they would put air in it. Jerk!! Drove to our chiropractor appointment and on the way home had to stop 4 times to put air in. Called roadside assistance when we got home, they came to the house and plugged my tire with in 30 minutes. He said my tires are good and those places will never plug a tire. Customers beware. read more

I spoke to Cameron at the Summerfield Tire Choice store. I needed a new front tire as I had hit some bricks. I didn't think my Hazard Policy would cover this. Cameron suggested that I call the dealership and ask them and lo and behold it was covered! Thank you Cameron for your great customer service and honesty! When I have to replace all the tires, I will come back to Tire Choice in Summerfield. read more

Took my 2017 Subaru Outback in for a routine oil change, no tire rotation, no air filter inspection, just a simple oil change. This normally takes 15 minutes at any other location. It took Tire Choice Auto Service 2 hours. The manager informed me that all their technicians have a minimum of 2 years training! I was told that the filter had a double gasket causing engine oil to shoot all over the engine when they removed it. They spend the next 1 1/2 hours cleaning the excess oil off the engine. Still not sure if the job was done correct since I am seeing oil on the garage floor. Could be residue from the spill. The good news was that the manager felt bad and discounted the service by 50%. He also offered me something to eat since it was taking so long. read more