OMG I WILL NEVER COME HERE AGAIN! Absolutely horrible experience! I purchased 4 tires to be…read moreinstalled. I had a 1:00 PM reservation. It is 3 FREAKING HOURS LATER AND THEY ARE JUST STARTING. When I asked the guy why he didn't tell me they were short handed when I checked in he lied and said he didn't know but earlier a customer told me they had a bunch of call outs! I would pay more for better service!

This is my 3rd time back within a couple of years and they've been excellent every time!…read more ***Extra high-5 to Matt for his calm and kind demeanor.

I don't often write reviews, but I felt compelled to recognize the outstanding service we received…read moreat National Tire & Battery in Rosedale. A few months ago, I flew out to visit my son at college and discovered his first car needed front-end repairs. As a new driver, this was a stressful situation for him, and as a parent living out of town, I wanted to make sure he was treated honestly and fairly. From the moment we walked into the shop, Tyrell made all the difference. Tyrell was kind, professional, knowledgeable, and genuinely caring. He took the time to explain everything in a way that both my son and I could understand. He was also funny and personable, which immediately put us at ease during what could have been a stressful experience. Most importantly, he earned our trust right away. He worked with us on the price, helped us understand the repairs that were needed, and treated my son with respect. As a parent, that's something I greatly appreciated. It's not easy handing over your child's first car for repairs when you're not familiar with the area, but Tyrell made us feel confident that we were in good hands. In fact, after I returned home, my son needed another repair. The reason I told him to take the car back to this same NTB location was because of the positive experience we had with Tyrell the first time. Finding someone you can trust in the automotive repair industry is invaluable, and Tyrell has earned that trust. Thank you, Tyrell, for taking such good care of my son and treating us like valued customers. Your customer service is exceptional, and you are a tremendous asset to National Tire & Battery. Exceptional employees deserve to be recognized, and I want to make sure he knows the positive impact he had on both my son and me. Meeting someone with Tyrell's character, professionalism, and genuine concern for customers is rare, and we are truly thankful that our paths crossed.

I went in for a slow leak in my 8 month old Honda Accord Hankook tire. They they called back later…read moreand said they had to replace the tire because the puncture was too close the edge. So far no problem. However the person that called said they did not have an exact match, but would put on a Hancook tire that was a notch above what I had. When I went to pick up the car, I found out that they put on a Mavis branded tire. I complained to the desk, but all he kept saying was that Hancook made their tires, and the supervisor apologized for not telling me it was not going to be a Hancook branded tire. The tire they put on has an increased milage warranty, but, and this is the big thing, at the expense of less capable wet weather performance. So in wet weather braking, expect unbalanced performance. Buyer beware. Will not be going back to this shop, even though it was close to home. My family's safety is not worth the risk.

Mavis never leaves us hanging. Wonderful service, friendly staff. I cannot say enough about their…read moreprofessionalism! The prices are competitive and the service is top notch. I have done oil changes and car inspections at Mavis and they do not disappoint.

5 stars every time. They are honest, fair, and have personally saved me thousands. Real…read morecommunity-type shop. If you're new to the area and want good honest work I highly recommend stopping by.

No one there spoke English.. looked at me puzzled, spoke Spanish then laughed, needed 2 new front…read moretires, went to Jim's in Dade city, in & out less than an hour.. $240,

I've waited 3 months to write this review because I wanted to not overreact in the moment. But I…read morestill feel very strongly about how badly this shop handled our car and situation. Would not recommend to anyone. They had our car for about 10 days longer than they stated it would take. We were told 3-4 days to finish when dropping it off. Their prices were a few hundred more expensive than other shops in town but we setup service with them because we had time sensitive needs to go out of town, and they assured us multiple times it would be ready. They never contacted us about any of the delays, we had to call and ask each time if it was ready yet or when to expect it to be, and they failed each extension of time. We delayed our necessary trip several days trying to be as patient as possible. We finally had to go out of town with a borrowed car. They didn't contact us for several days even upon returning the next week and we had to stop in to try to find out again when it would be or see if we could get it back. They told us it was finished the day before. But yet never bothered to call and say so? How many people can go indefinitely without their car? They added on work, for more costs, and services that we never discussed, agreed to, or requested be done. When we left with the car we got home only to realize they'd not put the engine cover back on and had to return for it, and later found they had not reconnected a sensor they should have. My husband normally does our car repair but wanted to let someone else do this as the transmission needed to be pulled, and we needed to make a 1300 mile long drive with it. We took our car in for flex plate and they took it upon themselves to change the oil and filter without approval. To do extra engine mounts when we had just replaced them and even had warranty on them. We had personally just changed the oil and filter less than 1000 miles before leaving it with the shop. My husband was very specific about exactly what he wanted done. Imagine what they would try and do to someone unfamiliar with mechanic work or their own car needs. They did sneak in everything they could to charge more and did not even try to discuss or keep in contact about these things or delays that come up. They also did not warranty their work - only the parts. Beware.

Craig was extremely helpful! We are looking at cars, so they looked it over and helped us prevent a…read morereal problem. They did a pre-purchase inspection for us. They were thorough and explained each issue and the strengths of the vehicle. Good prices, good service- very easy to work with.

Gary did such an amazing job with my genesis 2020 ! He always takes his time with my car & always…read moreinforms me what's wrong & how he can fix it. I love this place ! Definitely recommend:)

Great service fast service and affordable prices. I recommend and will return. Wesley chapel…read morelocation.

Staff was professional, friendly, knowledgeable of my cars needs and the service was quick.read more

Dave and his team are really great auto technicians. Their pricing was reasonable, and there was no…read morehigh pressure sales pitch. In fact Dave recommended which repairs could wait and which should be considered important. He provided itemized billing and estimates and I recently installed 4 new tires. Great shop.

Wasn't sure if I needed a tire replacement or a plug for the tire. It was a Friday and I called up…read moreand was told that they were very backed up and if it was a replacement then it wouldn't be available till Monday. I explained that I was out of town and needed to be on the road heading back to base the next day (I'm in the military), without a pause I was told to bring it right in and they would take care of it. When I pulled in the place was absolutely packed (says a lot about the place). I walked in the door and 3 minutes later they jacked the car up, found the nail and began patching it immediately. Everyone was helpful, friendly and punctual. If I lived in the area there is no way I would bring my car anywhere else but here. If I could leave 6 stars I would!

TWA Firestone is an amazing place to take your car for repairs. Alan White, the manager, used to…read morerun a shop in Carrollwood many years ago when he transferred to TWA Firestone in Temple Terrace. So we followed him. Now decades later, they still handles all of our cars. That gives you an idea how much we trust him. He and his team will tell you what is up with you car straight up. If money is an issue, he will do everything he can to ease the pain, such as what can wait until a later time. So, without a doubt, if you need any kind of auto repair give them a call or stop by. They are the best!

They worked me in and fixed everything as requested quickly. Close to many other businesses and…read morethey make arrangements for parts to be delivered no matter what so that they can quickly repair your car.