An honest and friendly locally owned auto tire place. Got me in and out within 90 minutes for four…read morenew tires.

My left front tire was low so I stopped at the Tire Depot on High St in Danvers. So close to…read moreChristmas, I was dreading the possibility that I may need 4 new tires. When Peter checked the left front tire he found nothing wrong and he added the appropriate amount of air. He noticed my other tires were lower than they should be, though not as low as the left front one, and he added air to them. When I asked him what I owed he wouldn't take anything! He didn't even charge me for his time. I was so relieved that I avoided a large expense! Eventually, I will need new tires and I will only go to Tire Depot. The honest service I received made me feel confident that this business is one that I can trust, not just for tires but also for any auto repairs I made need in the future. I highly recommend!!!

If you go here, I would recommend dealing with Randy. He is so helpful and professional. I went to…read moreget my tires replaced and told him the ones I wanted and he recommended a different brand that was actually less money. He gave me a good deal and was helpful with a follow up question a week or two later. This location on 114 seems better than the other one in Danvers.

Randy was helpful, and gave me a great deal on (4) Continental tires for my 2022 Honda CRV. Got…read morequote for same from the Honda dealer and Randy beat it by $500, alignment included. Only issues were small, no tire valve caps included for a $1000 purchase? Bought for $5 on Amazon, but... also not notified that I'd have to reset the TPMS? Overall, very happy with the purchase, thank you!

Purchased 4 Continental tires for my Jeep. Told the woman Patty on the phone that I wanted brand…read morenew, not something laying around .. She laughed and said all our tires are brand new and current. Got 3 miles back to work to look at my $1,100 tire job. All 4 tires are worn on edges, someone's returned tires not brand new. Never go to Sullivan Tire again. And to really make things worse..the dot code: July 2024. 2 years old.

Had 4 brand new nokian tires and new wheels I supplied mounted on my Tesla Model Y. Everything was…read moreout of the box- brand new! The shop could not balance the set. I gave the shop a second attempt to balance the setup but they failed. Kevin insisted that there was in issue with my wheels and that he sees it all the time. I went to town fair tire, they checked the roundness of both wheels and tires. Town fair tire discovered one of my wheels was out of balance causing issues. $200 wasted and 2 trips back and forth to pickup my car from this place when their tire machine has issues. Before going to town fair tire I ordered a new set of Nokian tires from Sullivan through their call center and was going to mount the new tires on my stock wheels and tires (as suggested by Kevin). 1 day after placing the order I get a call from Kevin saying not to come in for my appointment I setup with the call center, and that Kevin will call me when the tires come in. Well that never happened, it's been 3 weeks, approaching 4 weeks. I've gotten lots of tire services and inspection stickers done at this location and the Watertown location. I'm taking my business elsewhere now. I would also appreciate a refund since they never got the job right.

We are so thankful to Anthony, Alex, and Will for their outstanding work on our Ford Edge and…read moreCadillac CTS! They quickly diagnosed and repaired every issue with efficiency and care. Their reliability and attention to detail gave us complete peace of mind, and our vehicles couldn't have been in better hands. My husband and I highly recommend Essex County Auto Repair for any repair work or oil changes! We'll definitely be returning for any future needs.

Essex County auto repair is truly terrific. Anthony seems like one of the most honest and…read moreconscientious people. They are very professional, but also friendly and do a great job.

Had my rear differential rebuilt, needed a 500Mile diff service. Rob got me in on a Sunday morning…read morewhich is great because it's my tow vehicle and we leave for MI at 11AM ! Bada Bing, Bada Boom and we're off! Great service and efficiency. Thanks Guys!

Scheduled appointment online for 6PM, employee Rob called me and said it would take 1 hour and they…read morecould not complete it before close. Then he confirmed they closed at 7. Weird attitude on the phone about the whole thing, clearly didn't want the appointment. I would have been fine waiting a day if they were a bit nicer but don't want these guys working on my car based on the attitude. Edit - Thanks Lee. Your copy-paste reply got here faster than Rob could come up with a reason not to fix my car, so that's progress. I'll email socialcare@bfrc.com right after I finish reading the 400 identical responses you've posted on this page. Really moving stuff.

I visited Monro Auto Service for the first time I found the…read moreassociates to be courteous and knowledgeable The wait time was shorter than anticipated

Went to them for an oil change, running light, and brake light replacement. Oil change was smooth,…read morebrake light replacement was normal. Then they informed us AFTER the fact that the turn signal bulb was out, and replaced it without consulting the customer. If they had told me what they were doing, I would have approved, IF they showed me it wasn't working. It worked driving there. There was about a two hour wait time for parts we were told would take "five or ten minutes". Overall, we were there from 1000 AM to 1420 PM, most of the time with the mechanics standing around. There needs to be better communication between the wrench benders and the front desk, and parts need to move in a timely manner. If you don't have it, tell me and I'll go elsewhere. I wonder if because we were from out of state, on vacation, and they'd never see us again, we were easy marks. Worst part was the lack of communication. We were told nothing unless we asked, and the staff didn't communicate well with each other.

Steve the manager understood my issues with my aftermarket wheels and saved me money by finding…read morediscounts on their services. The tech that worked on my car was excellent and gave me a great status update on all my services.

Joe was fantastic. Very helpful and informative. Services were pretty quick. Definitely will be…read moreback if u need anything.

I had an outstanding experience at Town Fair Tire in Danvers, MA. and cannot recommend them highly…read moreenough. Randy was incredibly helpful from the moment I walked in, guiding me through the process with zero hassle.Not only was the service remarkably fast, but they also took care of everything seamlessly. I was thrilled to find out that the entire replacement was fully covered under my warranty with no hidden fees or unexpected hoops to jump through.If you want honest, efficient, and customer-first tire service, this is the place to go. Thank you to Randy and his team for making a stressful situation so easy! Darlene Puleo

The salesman had a bad attitude explaining the tread depth. Told me that I would only get the half…read moreof the warranty of the tire if I don't purchase the Alignment service. I went to a different place, and they offered me the same 4 tires with full warranty of the tire with less price.

My daughter, who was preparing for an imminent cross-country car trip, suddenly discovered that one…read moreof her tires was reported as low on air. She was unable to fill it up with her compressor. She called AAA, and they were also unable to fill it, so they towed it to Meineke in Beverly. It was near the end of the business day, so she figured they'd get to it the following day. What she didn't know was that the shop would be closed for the following four days. The next morning (before we knew that Meineke was closed), I had called and left a message on their voicemail. Then we learned about the closure, so my daughter started to figure out how to get her car towed elsewhere. However, to my very pleasant surprise, Chris from Meineke called me back. Apparently, he was catching up on some work during the closure, and had a mechanic on emergency standby. I described the situation to him, and he said he'd see what he could do. The next thing we knew, Chris and the mechanic, Paul, had thoroughly checked the bad tire for leaks, checked the valves on all four tires, fixed the valves on two of them, topped off the fluids, and checked and inflated the spare tire in preparation for the long drive ahead. All without requesting any compensation at all, on a day that they weren't even open! This saved my daughter considerable aggravation, time, and money. It was truly above-and-beyond. A heartfelt thank-you to Chris and Paul for helping us out of what was shaping up to be an all-day stress event, and for reminding us that there are such wonderful examples of professionalism and kindness out there.

I had brought my car here a couple weeks ago because I broke down twice in one week. They told me…read morewhat was wrong with my car in full detail. The prices were not nearly as high as I had expected it to be. Staff are friendly. I recommend this place! I will definitely be back for any future needs!!

Broke my tire sensor after claiming they had tires in stock and I had paid for them and then wanted…read moreanother $200 for what they "do have in stock", takes four days to get one major name replacement tire so the warranty is useless and they put a tire on my car sold as new that has a plug in it.

I knew the location of the leak in my tire could not be patched. I further knew this car would…read morerequire all 4 tires to be replaced. They found a set of tires that wete currently on sale and of higher quality than the ones being replaced. In the end, it was $150 cheaper than the old tires cost 3 years ago! Amazing! Also, customer service could not have been better! I need an oil change and the mechanic told of a quality shop nearby.